Week 2: Industry Analysis, Competition, and Feasibility of Business Idea - Discussion Identifying the Competition (graded) Is there any business that has no competitors? If your business is so attractive, why aren't others already in it? Responses Responses are listed below in the following order: response, author and the date and time the response is posted. Response Author Date/Time Identifying the Professor Anderson Anderson Competition 1/12/2013 7:15:16 PM Hi Class, Moving into week two, we will look at business competition. All businesses are in competition, the question is, if that competition is present or future competition. However, present or future competition is irrelevant. A businesses must continue to grow and keep-in -pace with moderate technology, which could help a business to be more productive and cost effective Understanding and applying the SWOT method would be a plus for any organization attempting to go public. Using SWOT would enable a business to address internal and external issues. Hence, understanding an organization's strengths and weaknesses could help a business to maintain a competitive edge and assist the business to move forward in a constructive direction, for future growth and success. I am looking forward to your input. Professor Anderson RE: Identifying Robert Walkling the Competition 1/17/2013 11:31:31 PM Competition is a great thing, but sometimes competitions aren't necessary and actually cause damage within society. For example, you wouldn't want 35 bus service companies in a single town or city. It's excessive, pollutes, and causes too much clutter. That's why a monopoly of utilities is, sort of, a good thing because it reduces he amount of equipment and utilities on the line. Imagine in each city had 25 different electric companies with telephone polls all over the city, that was be crazy. There isn't always competition but, for most businesses there is competition that they need to be aware of and respond against. A SWOT analysis is a great tool for identifying what your weaknesses may be and how to improve upon them. RE: Identifying John Scarbrough the Competition 1/17/2013 7:47:53 PM By figuring out who and what your competition is or will be can help in knowing how to compensate for it and what to do when needed. It can also help you to focus on what you need to do to be more successful than any one else in the business. RE: Identifying Timothy Middleton the Competition 1/16/2013 6:58:14 PM Knowing your competition and their advantages/disadvantages provides your business insight on how to navigate the market. Also never saying you do not have competitors since consumer spending habits can change instantly. "A competitor analysis is a detailed analysis of a firm’s competition. It helps a firm understand the positions of its major competitors and the opportunities that are available to gain a competitive advantage in one or more areas. The competitor analysis also communicates to the readers of your business plan that you have a complete understanding of your firm’s competitive environment." Barringer, Bruce R. (). Preparing Effective Business Plans: An Entrepreneurial Approach [1] (VitalSource Bookshelf), Retrieved from http://devry.vitalsource.com/books/9781256086635/id/ch06fig03 RE: Identifying Ebony Ghee the Competition 1/16/2013 4:24:23 PM I think knowing the competition and being able to stay innovative with your business is important to being able to handle the competition. Buisnesses today have to keep in mind that they are just like computers, televisions, and cell phones. We all know the saying that when one of these comes out that there is a better uodated version waiting to come out just after its launch. Therefore, just as your business is opening up there is another one opening up just like it and they are one upping the competition when it opens. In the planning stages a business should already have at least two ways it can be innovative for the service or product produced. That's what may help you survive as another business opens up and does exactly what you do. RE: Identifying Ernest Raye the Competition 1/15/2013 11:13:33 PM I think Subway has no competitors, since the annihilated there competition. There is Jersey Mike's pushing the quality over quantity campaign. RE: Identifying Professor Anderson the Anderson Competition 1/16/2013 4:42:33 PM Hello Chanel, Ebony,Ernest and all, Thanks for your great comments To all: Good research Good research, regarding maintaining a competitive edge, entails developing a marketing analysis. In addition, sampling your target group would be an excellent idea to test if your product or service is needed. An organization could devise a questionnaire asking open end questions to invite your pre-target market to provide you with information that would help you to determine if you need to change your marketing approach. In addition, you could use qualitative or quantitative methods to provide your business with adequate information to move your product or service forward. The qualitative method involves surveys interviews, and other face-to-face methods. Quantitative research involves statistical data to provide information about your business. Therefore, quantitative research is a great method to produce good outcomes when using the four C's. Professor Anderson RE: Identifying John Claudio the Competition 1/16/2013 10:58:26 PM Hey Ernest in my hometown Subway seems to rule. One day there were about 2 other sandwich places then under 2 years they shut their doors. I think Subway had already established their clients. You had you first 3 months of an influx of customers flock to the other stores but that soon tapered off. RE: Identifying Professor Anderson the Anderson Competition 1/17/2013 11:02:24 AM Hello, Pavielle, John. Abbigal, and all Sometimes new entrepreneurs push marketing in the background; this is not a good move. Hence, from the onset of starting a business, a good marketing strategy plan should be one of the primary objectives. Developing a good marketing plan will help to direct your business and help to increase your competitive edge, in the marketplace. Moreover, there are several factors to establish a good marketing plan, two of those essential components are designing your product or service to provide customers with quality, a good price, and speed. Marketing strategies should deliver a message of interest and intent to buy, therefore, your marketing method(s) must be clear and appealing to both present and future customers in order to maintain a competitive edge. Remember, you may have the only product or service now, but what about the future.? Professor Anderson Please name a specific industry that has followed the above concepts and please name the company’s core competency(s). Reference: Collins, Jim (2001). Good to great. New York: HarperCollins RE: Identifying Charmaine Davis the Competition 1/19/2013 11:57:06 PM In such an aggressive business you need to have a strategic plan that is ready for changes. Implement extensive research (R&D) if possible on the current product and market. (1) Regularly analyze your target market, dont take it lightly that you have done everything possible, be open to new innovation (2) Always study and identify your competitors, be on guard as to who they maybe, they may very well be your employees, or your co-partner. (3) Know your current and prospective competitors. keep your guard up at all times (4) Enquire which business are going after your same target market and where are they located and who they are. RE: Identifying Ebony Ghee the Competition 1/18/2013 7:22:40 PM Southwest Airlines I believe has been successful at this. Their core competencies are: The lowest operating costs per plane An economical point-to-point airport network A fanatical culture focused on customer service and cost savings An ability to keep planes in the air more of the time than its competitors. RE: Identifying Timothy Middleton the Competition 1/19/2013 6:39:32 PM Ebony, These are great examples of an airline company that paved the way for an industry that almost collapsed. I fly fairly often and seek the best customer service along with reliable travel. RE: Identifying Ernest Raye the Competition 1/17/2013 8:35:05 PM I agree John. Great point! The first three months is the most important. I can't stand Subway by the way. There lettuce is nasty, that's why if I do eat there I get the spinach instead of the lettuce. RE: Identifying Ebony Ghee the Competition 1/19/2013 7:29:53 PM You have to admit that Subway caters to what you want. Even though you think their lettuce is nasty, Subway offers an alternative, spinach. This could be considered a small competitive advantage because no other sandwich shop(that I know of) like subway offers spinach. They realized that not everyone will like lettuce so they have another green leafy alternative that tastes great on a sandwich. RE: Identifying Charmaine Davis the Competition 1/15/2013 12:02:56 AM Competition can be healthy for a business, it can motivate workers, and cause employer/employee to reach its goals by striving to stay ahead of the market. Treat to the business can also help the business to see whatsoever, potential harm is of treat to the business and this can help the business to change its course . RE: Identifying Jamila Moore the Competition 1/17/2013 7:09:17 PM Businesses have traditionally dedicated a great deal of effort to staying ahead of the competition. This tends to limit their focus on the variables that are easily matched, such as pricing and features. Business then becomes a measured battle that often leads to a downward spiral, one in which not even the customer wins. While consumers may get a lower price, they have to deal with companies that are delivering the bare minimum for that price in an effort to remain profitable. In these days of Groupon deals and the like, people are still more likely to share their excitement or joy of having worked with a company that truly set new standards. That’s what every business should aspire to be – the one that changes the game. http://www.jeffkorhan.com/2012/07/competition-innovate.html RE: Identifying Jose Santiago the Competition 1/15/2013 7:42:32 AM Competition can help as a motivator and if none exists improving the company should always be considered to help deal with threats that can rise against the company. Companies can have complete control over a market and fail because they fail to accommodate with technological advances. We can look at the Hollywood Video and the movie rental service. This company was one of the leaders of this market for quite some time and did not bother changing and technology improved. When it finally realized that their type of service was not as convenient as the new competitors it was too late and the business failed. Any type of business can face this issues and a SWOT can help a business handle situations that threaten its future. RE: Identifying Stephen Verbeke the Competition 1/14/2013 4:23:49 PM Modified:1/14/2013 4:36 PM I believe it is very important to know what your competition is up to and how they are doing. If they have developed a new type of system or a new way to produce something (business depending) then they can have a competitive advantage over your business which would be disastrous. The further away the competition gets from you means you will have to play catch up and will likely become too difficult. The SWOT is a great tool for any business as this will help determine what the company is doing well and what it needs to improve. The analysis will help determine important factors which are for or against the company, but the point is to identify them so they can keep doing the good things and improve the weak areas. Many businesses will likely know what they are good at and what they are doing well so I personally like determining opportunities and threats because I feel these are the most helpful. RE: Identifying Schnae Camarillo the Competition 1/14/2013 5:58:54 PM I agree stephen the SWOT analysis is very important and an extremely helpful tool for all businesses to have. It definatly puts things into perspective and makes it a reality. When a business is able to sit down and address its strengths, strengths, weaknesses, threats, and opportunities it can be a good an bad thing too. It finally makes them aware of problematic areas, who their real competition is, and what measures they can take to stay afloat. It can be bad if the business realizes it has more weaknesses than strengths, and more threats than opportunities. But that is very important for any business to know so that way they can address those issues and re-evaluate where they stand as a company. There was one comment you made that I didn't agree on. "I believe it is very important to know what your competition is up to and how they are doing. If they have developed a new type of system or a new way to produce something (business depending) then they can have a competitive advantage over your business which would be disastrous. I was looking to see if there was any such thing as a business with no competition and came across this article saying competition was actually great. "I do some angel investing, and I get a little nervous when people say there is no competition" for the idea they are proposing. The market has a funny way of sorting out the good ideas from the bad, and if there is no competition for your idea, chances are, there is no market either" (Warrillow, J. 2011). The author goes on to say that there is two criteria that determine your success if customers care about your product/service, and if it makes you unique. The article also tells the story about the computer company Panasonic who wanted to develop a laptop among competitors (Apple, Dell, HP etc). Everyone else already took a certain segment in the market place and Panasonic didn't see hope but found a small segment for police officers and business people. They created laptops geared for durability in the police car, an can with stand airplane shuffle when traveling (for business people). Pretty interesting read. Warrillow, J. No competition? Chances Are, There's No Business Either. April 28, 2011. Retrieved from: http://www.inc.com/articles/201106/no-competition-nobusiness.html RE: Identifying Dale Smith the Competition 1/14/2013 10:23:41 AM Is there any business that has no competitors? I doubt there are any business/company without competitors, or at least, I can't think of any. In my opinion all businesses have some type of competition either through direct competitors or indirect competitors. Additionally, after researching this topic I learned of new term called "Replacement Competitors". According to Market Competition 101 by Daniel Burstein, "A replacement competitor is something someone could do instead of choose your product or service, but they’re using the same resources they could have committed to your company. RE: Identifying Damion Graves the Competition 1/14/2013 7:37:03 PM I like your post.. A replacement competitor always come along to steal a potential customer with the same product but maybe better customer service say the cell phone, internet customers;. I switched to at&t from Time Warner due to poor customer service and product placement. Now when the conversation comes up among friends I promote my new carrier. Now the market is getting flooded by all new company's that are willing to get a chance impress a new customer. RE: Identifying Professor Anderson the Anderson Competition 1/15/2013 10:50:49 AM Hello Charmaine, Jose, Schnae,Dale and all, I appreciate your great comments. To build a competitive edge a business should understand the basic goals of the organization. Moreover, in order to move a business in a constructive direction the following aspects should be considered to help an organization to remain competitive in the market-place. 1. First Who, Then What: Getting the right people on the bus and the wrong people off the bus Deciding which direction the bus will go The right people are an organizations best asset 2. Confronting the Brutal Facts (Never Loose Faith) Every good to great company endorses what is known as the: Stockdale Paradox (organizations must remain determined and keep persevering, and never loose hope) However, an organization must be able to face the truth. In addition, the Hedgehog Concept (changes complexity to simplicity within three disciplines, which could help to turn a business around and move a business in a productive direction (Collins, 2001). Restructuring core competence Knowing how to be the best at something Technology Accelerators: An organization must be the best at something; if an organization is not the best at something, an organization must change directions, technology accelerators, globalization, are just two ways an organization could move in a constructive and productive direction (Collins, 2001). What is your organization’s core competency? Reference Collins, Jim (2001). Good to great. New York: HarperCollins Professor Anderson RE: Identifying Dale Smith the Competition 1/15/2013 1:16:07 PM Thanks Professor for the reference above, I totally agree with "An organization must be the best at something". At my current company we were in the same boat, we were chasing opportunities all over the place and none of them had core skills or services that were the same. We struggled for about 3 years with an annual revenue of about $5Million. Then one day, we decided to focus on our core strengths, the strengths of our employess and we grew at an outstanding rate. Using this strategy we grew over the next 3 years from an annual revenuw of $5Million to an annual revenue of $30Million. RE: Identifying Damion Graves the Competition 1/19/2013 7:02:22 PM I I read this in one of my class books cant recall which one , but this is a great tactic as will as motivator for a lot of compaines . The N.F.L has had a problem simalur with the lack of benefits for the referees. And us sports t fans seen how critical the refs were to the game of football. The referees went on strike and so the league hired highshcool and collage officials which were not good at all. The game begin to get bad press and fans were very shook up . The N.F.L quickly made the changes and agreed to pay which got things back on track which has been one of the best grossing years in awhile for the N.F.L RE: Identifying Charmaine Davis the Competition 1/15/2013 11:50:49 PM Dale, that's a tremendous change that led to growth! That's a great example for businesses that find themselves struggling within a highly competitive market. An organization must be willing to change its direction. For this reason many companies are rethinking and restructuring the way that they do business. To keep up with the current market it is important that they develop new ways through innovation to improve their business, in order to be ahead of the competition. Workers, are being retrained, out-dated machines are being changed and new technologies are replace. Competition open up new ventures and expectation for employers/employees that are willing to learn new technologies RE: Identifying Jamila Moore the Competition 1/15/2013 2:31:18 PM There aren't many companies that have absolutely no competition anymore. I can't think of any of hand. Ford, was first with automobilie. Bell was first with telephones, but now there aren't many firsts... When Panasonic wanted to enter the crowded laptop market, it surveyed the landscape and saw Apple owned sexy, Dell owned direct, and HP owned innovation. Someone had already staked a claim to the big things customers cared about when buying a laptop, but there was a small segment of customers who wanted a laptop to be rugged above all else. Police forces want their officers to have laptops that can stand up to the rigors of the inside of a squad car. Traveling salespeople need their laptops to withstand the punishment of airport security. So Panasonic found a small but profitable niche in developing ToughBook—the most durable laptop on the market. Think about the competitive market you want to enter and, like Panasonic, find an angle. http://www.inc.com/articles/201106/nocompetition-no-business.html RE: Identifying Omar Davis the Competition 1/14/2013 6:13:09 PM In a sense, every business is in competition with each other, rather they know it or not. Rather they are selling the same products or not, they are all competing for the customer's dollar. What will benefit them is the sooner they can identify their competion, the better they will position themselves to succeed. You want to do a SWOT analysis of your business and compare it to others and know where you need to improve. RE: Identifying Richelle Nolte the Competition 1/19/2013 11:47:12 PM I agree with you Omar, in the end every business is in competition with one another. Every business can use improvement, and put up to another business showing it's advantages and disadvantages. RE: Identifying Randy Ibekwe the Competition 1/19/2013 5:22:46 PM Competition is a great thing, it is a great foundation in our country and it paves way for excellence, increase in revenues, increase in standard of living etc but i must also confess that competition is not always meaningful or desirable if not we will suffer mishap and damages to the society and environs. Just imagine if there is competition with Georgia Power. It is rather not imaginable and this si why government sometimes monopolizes some businesses and run it solely. Amtrak is also another example. Shall we make another train racks for other competitors? The answer is no so competition is not always permissible and reasonable and this is the essence of SWOT. RE: Discussion Threads Professor Anderson Anderson 1/14/2013 2:41:09 PM Modified:1/14/2013 2:43 PM To all; According to DeVry University Online Policy, students are expected to log in and participate in each of the graded topics in the threaded discussions a minimum of three times each week. Students should participate at least every other day (beginning no later than Wednesday) to assure that they are able to review postings and share thoughts in a manner that allows other students to respond within the class week Topic: Performance Management, Diversity, and Motivation Professor Anderson Identifying the Deborah Colbert Competition 1/14/2013 4:49:40 PM Class, This is what came up when I googled business that has no competitors. Apple has no competition. None. Zero. There is no other company that plays the same game as Apple. Apple creates computers, phones, tablets, music players, operating systems, television set-top boxes, lifestyle and productivity software, professional media software and wireless routers. They also sell movies and music and they have an app store that so far hasn't been challenged. Name all the other companies that do all that, and you have the list of Apple's competitors. You can read more at the link below to see what the article say about competitors that people think can compete with Apple. http://technorati.com/technology/article/apple-has-no-competition/ RE: Identifying Randy Ibekwe the Competition 1/19/2013 5:24:23 PM Hi Deborah, In as much as you are truthful about Apple but i must also confess that they do not stand in the way of competitors. Anyone who has what it takes to compete is welcome into the race. Identifying the Zhe Zhang Competition 1/14/2013 7:09:25 PM I believe that under the market economic system, every business has the competitors as long as it is a good business. In my opinion, the more attractive the business is, the more competitor would be. So, I think that a successful business does not need to be a business with the less competitions, it should be a business which has the abilities to win the competitions. Somehow, it is good thing when you find your business idea has a lot of competitors, all you need to do is trying to win the market shares. However, if there is no competitors at all, you would need to think about if your business idea is really feasible. competition Natalya Borodina 1/14/2013 7:39:59 PM Monopolies do not have competition. For example, electric company in your area is usually the only provider. It wouldn't make any sense to have 15 electric companies running same wires all over the place. Not to mention it might cause hazards and break city codes. Professor Anderson Anderson RE: competition 1/15/2013 10:58:16 AM Hello Dale, Omar, Zhe, Natalya,Deborah and all, Great comments, To maintain a competitive edge in the market-place several factors should be in place. A business’s mission statement is the heart of the business, and should advocate the importance of good customer relationships to main high customer retention. Sometimes an organization’s mission statement lays dormant in an organization. However, the marketing department should ensure that the organization’s mission statement is visible and understood by all employees. In doing so, this would help the entire organizational community to move in a constructive direction to increase an organization’s competitive edge. Moreover, sometimes a business becomes complacent, regarding the organization’s mission and purpose and this type of behavior may cause an organization to lose valuable customers, and decrease a business’s competitive edge. In addition, time and speed is everything, regarding the delivery of goods and services. I cannot stress how important good customer care is to a business, regarding maintaining a Moreover, I believe that businesses should provide ongoing training programs for employees, to encourage good customer care. Do your organizations' mission statement move in a direction for future success? Your thoughts Professor Anderson RE: competition Markeeta Robinson 1/15/2013 2:40:01 PM I believe that most organizations mission statements move toward the future. Usually the mission statement is inspiring and tells you what the company is striving to achieve. RE: competition Charmaine Davis 1/20/2013 12:02:03 AM Yes! a mission statement is a core value of what your business stand for. It will motivate and guide your employees and customers to identify the goals of your business. This is very important in the interest of the business. Customers service is a very valuable asset to any company with excellent customer service a company will generate loyal customers. RE: competition Schnae Camarillo 1/15/2013 4:19:48 PM Mission statements Describe the overall purpose of an organization: what we do, who we do it for, and how and why we do it. Set the boundaries of the organization’s current activities. Are the starting point in developing a strategic vision. A mission review gets an organization back to basics. The essential activity of determining whom you serve can be a wakeup call for organizations that have started to skew their activities to meet the needs other stakeholders (such as their funders or lobby targets) and not their actual clients. A vision statement Describe an ideal future. Reflect the essence of an organization’s mission and values. Answer the question, what impact do we want to have on society? Unite an organization in a common, coherent strategic direction. Convey a larger sense of organizational purpose, so that employees see themselves as “building a cathedral” rather than “laying stones”. http://www.axi.ca/tca/mar2004/associatearticle_1.shtml My organizations mission statement will state what we stand for an want to accomplish. So yes I do believe it will lead us in the direction of the future but it is not my vision statement which describes the direction of my future. I would have to agree on the fact that some businesses do become complacent regarding their mission statement. I believe some organizations stop looking to it and implementing it with each new comer and I do agree that they need to start training employees in the mission statement. Customer service is the back bone of any business when a customer is looking for something the thats the first place they go. When they have questions or concerns that the first place they go, its the first thing they see when they walk in and the last thing they see walking out. Its who they interact with the whole time present in your store, business, or organization. Customer service is people dealing with people and if the companies people don't treat the customers correctly and respectively chances are that business won't be around long. There is plenty of competition to every store or service out and customers have no problem with finding it if they feel a certain business isn't worthy of their service! RE: competition Chanel Pompey 1/17/2013 6:53:18 PM If I owned my own business then yes my organizations mission statement would move in a direction for the future. Most organizations mission statements are inspiring and are generated based on what they have done, what there doing, and what they will be doing in the near future. I think every organizations mission statement should move in a direction for future success because it lets people know that the company desires to be successful and stay successful. RE: competition Ebony Ghee 1/18/2013 7:26:09 PM Your ending questions is a good question that I don't know if many people think about when developing their mission statement. That is why you find older companies, businesses, and organizations that have outdated mission statements that no current employee knows how to carry out. You also find some mission statements so vague that it leaves too much room for deviation. RE: competition Shiloh Motley 1/15/2013 6:43:12 PM Our mission is simple: HFI is committed to delivering quality products and profitable partnerships within our target markets that will position the company as a valued supplier. http://hfi-inc.com/about/hfi.html Yes it is committed to making quality products for the customer. It does move toward the future. RE: competition Jamila Moore 1/16/2013 7:45:21 PM "If you don't know where you're going, it doesn't matter which way you go." — Cheshire Cat, Alice in Wonderland Below are two distinct discussions of what makes a good mission statement — one suggesting a single sentence, the second a more extensive presentation. There is, of course, no absolute right answer; these two suggestions indicate a range of possibilities. Version 1: One clear sentence Version 2: Communicate the essence >> The need for a mission statement >> What should be included? >> The Purpose Statement >> The Business Statement >> Values RE: competition Zhe Zhang 1/16/2013 10:07:50 PM In my opinion, the mission statement for the most organizations is to tell people especially the customers and employees how the and what the organizations are intending to get. Then, every step of your business plan or your future moves should be obeyed to your mission statement. I think that It is just like all the laws must not against the Constitution. RE: competition Stephen Verbeke 1/16/2013 10:30:22 PM I agree that a mission statement is critical for any business and that it can become complacent without one. I accepted a new job about six months ago and both the old and new job were in the same industry. The last company had a mission statement but was never taken seriously and was forgotten, in other words complacent. This caused them to lose focus of why they were in business which is making the customer happy. I notice a significant different with the new company and their attitude towards their mission. It is clearly stated on their website for all the customers to see including customer, employee, and stakeholder commitments. Having this clearly outlined is great because when other see it they will remind you of what they stand for if the business isn't living up to its obligations. It also shows that thought goes into the customer's satisfaction but also the staff and local community which will resonate well with its customers. Outlined below is what the company's core values are: Mission Statement To consistently provide our customers the best countertop purchasing experience available in the marketplace. CORE VALUES Customer Commitments To treat all Customers with respect, in an open and honest fashion. To provide our Customers the highest quality countertop products available in our marketplace, at a fair price, in order to meet their clients' needs. To ensure we develop and add products to expand our offering to meet the current and future needs of our Customers Employee Commitments To treat all Employees with respect, in an open and honest fashion. To provide a work environment for all staff that is safe and free of harassment of any kind. To be an equal opportunity employer who respects and supports the diversity of our work force. To provide compensation, training and education and advancement opportunity that allow employees to improve their personal and professional lives. Stakeholder Commitments To treat all Suppliers as true business partners through aggressive, yet fair, price negotiations, paying accounts on schedule and working together to offer industry-leading programs that provide exceptional product and value to our Customers. To provide Stakeholders with above-industry-average returns through profit distribution, dividend payments and capital appreciation of their investment. http://www.floform.com/about-us RE: competition Celeste Harrell 1/19/2013 10:16:25 PM I am working on two companies, one I created Ke-i Music, the mission statement is Music is the universal language; the mission of Ke-iMusic, Incorporated is to provide access to digital media as we evolve through the Digital-Virtual Age. While increasing the value of music to the artist and music industry overall. I believe when this mission was being developed that we had the future of music and everyone involved in mind. This is a futuristic mission. In creating the vision for the company I thought how we relate to our customers vendors, partners and all stakeholders and their importance ought to be ongoing and entrenched in the structure of the business. I saved that part for the vision statement. I wanted the mission to speak for what we do as a company. For my Aveda Concept Salon Beautiful Swan Spa and Salon, I have opted to embrace the corporation mission statement which says, Aveda's Mission Statement Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. However, I am developing my own vision statement. I am doing this because I believe each business has its own personality, its own voice and ought to reflect those unique characteristics. http://www.brighthub.com/office/entrepreneurs/articles/95766.aspx RE: competition Richelle Nolte 1/20/2013 11:59:40 PM A mission statement is very crucial to the companies success in the future. A mission statement defines why a company exists and what it aspires to become.3 If carefully written and used properly,a mission statement can define the path a company takes and act as its financial and moral compass. For a business plan,a well-written mission statement demonstrates that your business is focused and you can articulate its purpose clear and distinctly. (Barringer 92) Barringer, Bruce R.. Preparing Effective Business Plans: An Entrepreneurial Approach. Pearson Learning Solutions. <vbk:9781256086635#outline(9.4.2)>. RE: competition Christine Elwonger 1/15/2013 2:44:57 PM Natalya, you are right that monopolies don’t have any competition and now there are laws that protect against a company from having a monopoly. However, even with the electric providers, we still need competition. It is the competition that drives prices down. That’s the way it used to be with the phone company too. There was only 1. Then when the government cracked down on Ma Bell and made them divide; the prices began to go down. When you have competition you realize that if you are lower in price, even if it’s a few pennies, the customers who are cost conscience will patronize your business over someone else’s. Identifying the Markeeta Robinson Competition 1/15/2013 1:55:30 PM If a business is a monopoly they don't have any competition, however, most businesses have some type of competition in this day and age. I feel that some utilities companies may not have any competition depending on the location. Why arent others already in it? Natalya Borodina 1/15/2013 4:24:49 PM Percentage cannot handle the risk that comes with entrepreneurship and some just do not take the necessary steps towards entrepreneurship. Identifying the Chanel Pompey Competition 1/15/2013 5:07:11 PM I would have to say yes there are some businesses that have no competitors and one huge one would have to be Apple. Apple has and sells the most electronic products and software than any other provider. They have competitors but then again they don't because none of those competitors have challenged Apple nor its products and software. If you have an attractive business with no competitors at all then there is an issue. There's a difference between not having any competitors at all and having competitors but ones that have not and dare not to compete and has not stood up to your product. If you have a business with absolutely no competitors at all then chances are, there is no market either meaning there is no reason for a business. RE: Identifying Deborah Colbert the Competition 1/15/2013 6:17:18 PM Chanel, Apple provides products and services that just surpass their competitors, which it makes it difficult for business to challenge them. I think that is why they are so domiant. Identifying the Deborah Colbert Competition 1/15/2013 6:14:12 PM A business that has no competitors is considered to be a monopoly, which means that business dominates and controls a specific industry. One of the biggest monopolies is Microsoft who controls at least 95% of sales with the PC world with their windows program and their Office program. Identifying the Ddungu Wasswa Competition 1/15/2013 9:11:17 PM Well, competitors are present in every aspect of the business. Without competitor a business will never improvise. The key of having your business in the spotlight is to do the best and different from the way your competitor does the business. My business is attractive than why aren’t others I it? This question is very reasonable. But, the fat is that there are countless competitors of the same business selling their business and gaining profits, the fact why one succeed and fails to create an impact on the market is the tactics that makes them look different though one sells the same idea as that of his competitors and that is the trick to make your business look attractive. RE: Identifying Charmaine Davis the Competition 1/16/2013 12:01:37 AM I sometimes wonder why is it that two businesses are on the same block selling similar products and one is doing much better than the other? Take for example; before Wal-Mart took over the retail industry, K-Mart many customers were going to K-Mart to purchase goods. Now, that Wal-Mart is around, many of K-Mart once loyal customers are now Wal-Mart's loyal customers. These two stores both sell similar products and at low price. What could be the sales tactics that Wal-Mart is using to win customers in today's economy? I think consumers like changes, new ventures draws new customers. I dont think K-Mart is doing anything different form Wal-Mart. K-Mark need to come up with new innovation that can win back their customers, because consumers like changes Competition Cheryl Boyd 1/16/2013 12:16:52 PM In my opinion, there are no business that has no competitors. Instead, there are companies with limited and a lot of competition depending on their market niche. Four P and the Professor Anderson Anderson four C's 1/16/2013 4:38:09 PM To all: Building a good customer relationship is key to the success of maintaining a high customer retention rate. Business fail for several reasons, one being poor customer service. Moreover, remember, people are not only paying for the product or service, but good customer care as well. The four C’s and P’s of marketing are significant components to successfully market a product or service to remain competitive. Four Ps represent sellers Four C’s Represent the customer Product Customer solution Price Customer cost Place Convenience Promotion communication How do you think you could use the four C's and the four P's when starting a new business to produce successful outcomes. Professor Anderson RE: Four P and Pavielle Brown the four C's 1/16/2013 9:36:23 PM The Four P's and C's are like answering the who, what, when, where, why, and how of business ventures. By answering them you are pulling out the most useful information about the business and also reevaluating to make sure it is a process you want to commit to, have the resources to complete, or if the new business is of any value at all. RE: Four P and Markeeta Robinson the four C's 1/17/2013 10:07:59 AM I agree as well. The four P'c and C's are a guide for the business to follow to gain success. Busineses should seriously keep in mind that customers are paying for good customer care not only for the product or service. Many of us will stop doing business with a company if we were treated poorly even if we like the product. The four P's can be used to gain and maintain customers, however, the C's are just as important both work together. RE: Robert Walkling 1/18/2013 6:14:05 PM Four P and the four C's Well the product is for the customer to buy, if you need pool cleaning supplies you have price advantage, but then you gotta factor in how much are you willing to lose to keep / get that customer? Placement; if you pick a good location, you're the only pool store in the 15 mile radius and everyone has to go to you if they want to service their pool effectively. Promotion, are you properly using billboards and signs to explain your product and location to the customers? Are you using an excellent source of communication means to the customer? Example; Television and signs are an effective way to reach adult attention for pool supplies, however, if your message is a pool sitting idle with no action then you're just boring your customers. Now if you have kids splashing and smiling with accessories, you're going to draw the attention of Parents and children who are interested in pool activities. RE: Four P and Cheryl Boyd the four C's 1/18/2013 8:56:48 PM During product research and testing, surveys can be done with potential clients to determine how much they will pay for a product and also learn about what customers are interested in buying. some businesses find additional offers during this phase which is usually added to their service lineup as complementary products or services. RE: Four P and John Scarbrough the four C's 1/18/2013 9:16:22 PM When running or starting a new business just think like a customer would and come up with a solution like having a competitive price, go promotions to communication sales, Pick a location that has great customer flow, and have product that solve a problem. RE: Four P and Ddungu Wasswa the four C's 1/18/2013 1:10:02 AM When starting new business many things are taken into account and these are mainly 4 P’s and 4 C’s which help in empowering the business. There should be no compromise in the quality of the product and prices should be so that very one can buy the product easily. The cost of the product really matters in the sale. Place is another thing which should not be ignored. Place the product in such market place where the relate products are being sold and it’s the main market area. Promotion plays a vital role in more sales. Even customer feedback should regularly be taken to improve the product as we know customers are king of the market. RE: Four P and Chanel Pompey the four C's 1/20/2013 12:14:36 PM I can use the four P's to consider who I want to purchase my products from all depending their price, there location, how well they are known for good quality products, and the products they offer. I can use the four C's to determine how much my customers would want to pay for my products, how convenient the location of my business is, how I communicate my products and business to my customers, and how I find solutions to my customers concerns, needs, and wants. RE: Angela Warner 1/20/2013 3:20:00 PM Four P and the four C's The 4 C’s encourage or enforce the 4 P’s in that it helps you to maintain customer expectations (wants and needs) through your product or service. The 4 C’s and 4 P’s will work as a guide that will allow you to focus on your customers while deciding when, where, why, and how to do your business. The product needs to be quality and something that the customer needs and values. The price should be set based on resources and other factors to make the product or service and should be of a reasonable to cost to the customer. The place needs to be in a visible high traffic area so that consumers can see it and it is conveniently reachable. The promotion is how the product can be communicated to the customer. RE: Four P and Timothy Middleton the four C's 1/20/2013 9:22:01 PM My idea has to do with an everyday asset that most people have. The need is for people to keep that asset in working condition while keeping costs down. I would bring convenience to the market and provide a service that allows people to bypass a traditional monopoly by doing the work themselves. RE: Four P and Zhe Zhang the four C's 1/19/2013 8:52:19 PM In my opinion, the four Ps could be considered as the hardware, the four C's are the software. For example, when you have the product, you may need to do researches on customers, and then you can finally sell your product effectively. When you figured out the price that your could gain the profit, you need to think about how the customer would react on the price. The place you looking for must consider if the customers will take the convenience. When you have the plans of promotions, you need to find the communications to reach your customers. RE: Four P and Shiloh Motley the four C's 1/19/2013 9:14:57 PM you would need to have the right product to sell at the right price. The shop would have to easy to get to in the right location and you would want to promote your place and product in the paper or on tv. The ad would have to be directed at the right customer. All of the P's and the C's makes for a good start if used correctly but there are no promises nothing is a 100 percent. Business with no Keisha Key competition 1/16/2013 5:27:05 PM There is no such thing in today time of no competition. Economically most successful business are coat tail riders or trend setters. For example, the increase of home security technology has advance to the point of you being able to monitor your home from your cell phone. This trend has been pickup by AT&T and Comcast two major technology companies that refuse to be left behind. In other words, the moment a business introduces a new idea the good competitor is lurking to transform it to it's own. competition Andy Jian 1/16/2013 7:33:40 PM I don't believe that there are any businesses that have competitors. All businesses have some what of a direct and even indirect competition out there somewhere. Competition is a good thing because it provokes ingenuity and innovation to strive and be better. Whether that is to create and improve products and services or to just have to drive to compete for consumers loyalty. Competition is also beneficial to the consumers since it allows them to have various choices for the goods that they seek to purchase. competition Abbigail Hjerpe 1/16/2013 8:32:14 PM I do not know of any business that does not have some sort of competition. I mean you go to the grocery store and it is a prime example of competition. You can start anywhere but I will choose dairy. Milk has a few name brands then typically a store brand. It is the same with cheese and yogurt. Then lets go with peanut butter there is name brands, then store brands, then there are off brands. Around where I live the off brands are best choice or always save. Then there are even different types not just peanut butter but almond butter and natural options. This is just one place where there is a very wide variety of competitors. Another example is the pharmaceutical companies. There is one incredible drug that comes out and it is super expensive then another one comes out. The other one may cost much less but it may have higher or more risky side effects. But they both treat the same problem if not the same then close to it. No competitors Angela Warner 1/16/2013 10:43:06 PM I can't currently think of any recent businesses that have no competitors, however there have been several businesses that started out as the only business of its kind (Monopoly) before others jumped on board. Netflix is a perfect example because it was the first to stream movies and has a movie rental business through the mail. Every business has competitors at some point in time during the duration of the company’s life. In a case where competition does not exist, the consumers are subject to pay higher prices and have fewer choices. The company will not have to be as innovative or reduce costs. Identifying the Adrian Jacobo Competition 1/16/2013 11:52:46 PM Every business has competitors. You can call the government a monopoly, but you still have a choice in governments by moving to another country. Its all about supply and demand. You can have a great idea. But if the supply and demand factors are not met, then there is no point to trying to sell a product that people don't want to buy. One good example is that they had a for of texting in the late 90's. Nobody used it and people thought it was dumb. The demand was not there for the technology because the timing is wrong. However, today it is a different story. People build relationships off of texting. Texting is a big part of society's culture today. New Question: Professor Anderson Anderson 1/17/2013 10:53:46 AM To all: New Question If others are already in your proposed business, on what basis will you compete? Professor Anderson RE: New Question: Stephen Verbeke 1/18/2013 5:45:21 PM I would shadow these businesses and find out why they have been successful. I would also determine things they are doing wrong and find out the best way they could improve themselves. Studying the competition can be extremely useful in starting your own business and help you stay competitive. I would do everything they were doing right and then with the things they were doing wrong I would do them better. This should give a slight edge over the competition because the better business should stand out to the consumer giving them more attention and sales. I would also look into a pricing strategy and try to have lower costs than my competitors so I could sell the same things cheaper. RE: New Question: Schnae Camarillo 1/17/2013 11:33:36 PM My concept is a new alternative fuel method. For me this is rather tough because there are already so many different forms of alternative fuel readily available on the market today. Within the geographical location that I would like to set my business there is already six different kinds of alternative businesses in the same location. But those businesses all offer different forms of alternative fuels. I plan to create a new form without using oil my concept will be the first of its kind. RE: New Professor Anderson Question: Anderson 1/19/2013 5:34:31 PM Hello Schnae, Keisha, and all I appreciate your comments Sometimes advertisement could lead to diminishing sales. False advisement, claiming your product or service does something that it does not do could totally destroy a business. In addition, marketing to the wrong target group could also be damaging to sales. If you are trying to sale fur coats in a very unprivileged area your advertisement would be useless. Good Marketing strategies include proper research. Knowing your target market and finding a good location is key to successful outcomes. In essence, good advisement simply means developing a good marketing and industry feasibility analysis. Professor Anderson RE: New Question: Pavielle Brown 1/19/2013 9:22:38 PM Finding a target market is one of the most essential parts of operating a business. The feasibility analysis and proper market reasearch will allow for a business to find the proper market at all times. Marketing is an ongoing process that never ends and always re-events itself as the company grows and re-events itself. RE: New Question: Omar Davis 1/20/2013 4:48:03 PM "Try to focus on a defined market segment. In some cases, it should be easy. Perhaps you are aiming at lawyers. But if your product applies to virtually anybody, you need to narrow things." No matter how good of an idea you have and you want to open a business, until you decide on your target market, the business will not likely last long. Having a great business idea without a target market is like selling food at a discounted price to a bunch of hungry people, but the people are 25 miles away and they don't have any way of getting to the food. http://www.nytimes.com/2009/09/03/business/smallbusiness/03sbizguide.html?_r=0 RE: New Question: Ernest Raye 1/20/2013 11:51:10 PM I agree Omar until you know your target market your business will not be successful. Target the people before you sell. RE: New Question: Robert Walkling 1/20/2013 12:09:40 AM Stephen and Schnae I like both of your answers, I think I would focus on quality, even if the other competitor was good at it. I would probably try to match them in every way possible. If I can't, then I would probably gear my business towards specializing in a specific task and begin expanding outward towards other tasks and functions that I would want or can do. If I ran a business that specialized in car oil and my competitor was Pep-boys, I'd try to look focus on a specific thing that out does Pep-boys' service. I'd also likely partner with surrounding competitors to Pepboys so that all of us can reduce our prices when compared to Pepboys. RE: New Question: Keisha Key 1/18/2013 9:13:07 PM The first thing to consider is what can my business to better than the other business. This of course would force me to consider doing things differently or creatively and pioneering things which could pose so additional risk. To further compete I would engage my customers through survey to chart the new transitions to identify what else could be done to keep them happy within budget and reason. RE: New Question: Dale Smith 1/17/2013 11:40:23 AM I have proposed to start a Strategic Consulting company and there are definitely other players in this business in the greater Washington DC area. However, most of these companies are high end and concentrate on assisting very large companies like Boeing, SAIC, etc. We plan to team with new companies trying to penetrate the Federal market with new technology -the so-called low hanging fruit. We feel we have an advantage over the other large consulting companies as we are able to establish a more personal relationship and we can charge lower rates as we have virtually no overhead. RE: New Question: Christine Elwonger 1/17/2013 4:16:41 PM Professor; Uniqueness and customer care. I do plan to open a business in a very touristy area, but the area also draws a lot of locals. My plan, to gain me the competitive advantage, is to introduce the areas to a concept that is new to them (not new to the industry in general – but new to the general area). I have noticed that advancements in customer care/customer service is a growing trend. I don’t want that to be something that I neglect. If I want repeat business even with tourists, I want to offer them something worth coming back to. RE: New Question: John Claudio 1/18/2013 11:51:14 PM I'm with you Christine when it comes to customer care. I plan to open up my custom guitar shop and I truly believe that returning customers and those that are satisfied with your product will always carry your name to other possible future customers. I think sometimes we tend to over look the customer care aspect of a business. After all it's your customers that will carry any business. RE: New Question: Angela Warner 1/17/2013 5:10:47 PM I agree with Christine, you have to find something that makes your business unique or separate from others. The most important thing for a small local business should be customer service. You can try to build a personable relationship with your customers so that they will want to come back and do business with you again. Some things that can make your business unique are: (1) Selection: Try to offer a larger selection of products or services that other stores don't offer. (2) Customer Service: Let customers know that you are always there to help them with whatever they need. (3) Location: Try to find a place that will make it easier for customers to find and/or access your services. (4) Knowledge: Know as much as you can about your products or services so that you can provide the best possible service before and after the sale. (5) Price: Offer the lowest price for your product or service or having occasional sale and clearances can bring in bargain shoppers that appreciate a good deal. RE: New Question: Omar Davis 1/17/2013 6:43:34 PM As far as opening a business in a very touristy area, I believe that you should work twice as hard as the normal/traditional business. In this day and age, you can take advantage of the world wide web and reach out to potential customers before they even arrive. If you are able to do this, you will be able to get a head start not only with them, but also their friends. Everytime I go to a new country or city, one of the first things I do is reach out to one of my friends that have visited there and they play a major role as to my decision making, i.e. where to shop, eat, lodge. RE: New Question: Christine Elwonger 1/18/2013 8:27:23 PM Omar, I sorry, but I have to disagree with your statement that one should work twice as hard in the tourist area over a normal/traditional area. If my business is a restaurant (for example), I have to satisfy my customer once and only once, unless they vacation in the same spot every year. However, in a traditional setting, you must be extremely consistent because a neighborhood restaurant will fail lickity-split if word spreads that your meals are not up to par. Now having said that, I must clarify that I do not plan to open a business where my product/service is below par or inconsistent. RE: New Question: Andy Jian 1/17/2013 6:52:53 PM I would compete on the basis of our quality of customer service. I feel that returning customers exists when they are truly satisfied with their purchases and the amount of care that's been provided to them by the seller of the products. So above all else, I would compete for the quality of customer service and satisfaction. RE: New Question: John Scarbrough 1/19/2013 9:29:51 PM By creating a unique product and atmosphere to have better service to the customer and to make them want to come back and recommend my business. RE: New Question: Andy Jian 1/20/2013 9:27:27 AM Customer service is extremely vital to the success of a business. One negative experience can ripple out and affect the quality of your business because word will spread and turn off potential customers. RE: New Question: Markeeta Robinson 1/19/2013 5:37:43 PM Modified:1/19/2013 6:18 PM I will compete by focusing on the key features that my product or service provides. I will make sure that my strengths stand out that set my product and services apart from the competition. I would highlight the key features about my product. I could also compete by using pricing as well. RE: New Question: Ddungu Wasswa 1/19/2013 9:59:32 AM When starting a business there will be lot of competitors who are doing the same business and selling the same products by giving wide variety of products and different types of models can help to compete in the business. Always have good contacts with a company or an organization and from there only you will get lot of customers. Always giving more value to the customer as customer is only the king of the market and decides the value of the product so that many people can buy them easily by displaying the photo of the product can enhance the publicity of the product and hence competition becomes good. RE: New Question: Cheryl Boyd 1/19/2013 5:21:17 PM One can compete on price, fees, support, delivery and service quality. For example, a sit down restaurant may have a competitor offering similar meal plans but they set themselves apart by offering take out services or catering services. Eating is an important part of survival for people, however, companies can have a greater advantage in demand based on their deliver offers. Eat in, take out, catering, formal dining, buffet, all you can eat, happy hour etc. RE: New Question: Pavielle Brown 1/20/2013 10:17:10 PM There are not many competitors in the field my business services. That being so I still plan on building a competitive edge for my company. By providing pristine service as well as building relationships with my clients. In the industry that I am entering in the most important part of any businesses success is establishing long lasting relationships with those you come in contact with. RE: New Question: Damion Graves 1/20/2013 10:56:54 PM I would try to find a great location which has played a huge part in the success of company. Another will be to keep up with my software updates to stay moving swift in the competive game. For most the information And company message I push will be avalible and a constant agenda for my company . RE: New Question: Deborah Colbert 1/20/2013 9:05:10 PM Most of the times, large businesses are too busy managing their own operations to notice a small change in business conditions. Large businesses will laugh at small competitors and their products and are not too much worried about them. If you can put your products at those segments or areas where large competitor is absent or does not care about, you have much better chance of success. http://aks-blog.com/2011/03/11/how-to-compete-with-large-companies-and- make-your-mark/ RE: New Question: Shiloh Motley 1/20/2013 5:06:17 PM I would want to have different or larger variety of products to sell at a reasonable price. With the hopes to pick up business. I shop many stores both big and little and if i see something i like i get it. I feel like most people shop the same way. I just need to be a little different than the others. Identifying the Celeste Harrell Competition 1/18/2013 1:01:20 AM All businesses have competitors even those that claim to not have any. The website for the Federal Trade Commission explains the importance of competition. To summarize they say that competition is good for the economy. If there was only one apple grower the apple grower could make the price as high as he wanted, because he has not "incentive" to offer a lower price. According to the website "competition makes our economy work." The website tutor2u talks about the benefits of an competitive market. Competition impacts more than the relationship between businesses, it impacts the economy as well. Tutor2u outlines these important factors as "gains" involving competition, these are the benefits of competition. 1. 2. 3. 4. 5. 6. 7. Lower prices for consumers A greater discipline on producers/suppliers to keep their costs down Improvements in technology – with positive effects on production methods and costs A greater variety of products (giving more choice) A faster pace of invention and innovation Improvements to the quality of service for consumers Better information for consumers allowing people to make more informed choices The overall impact of increased competition should be an improvement in economic welfare. If you visit these two websites and discover something more can you please share it with me? http://www.ftc.gov/bc/edu/pubs/consumer/general/zgen01.shtm http://www.tutor2u.net/economics/content/topics/competition/competition_importance.htm RE: John Claudio 1/19/2013 9:50:20 PM Identifying the Competition Good information Celeste, thanks. The statements that stick out for me are 7, 6 and 1. For statement 7 I would say that today people arm themselves with so much knowledge on the product they plan to purchase that I think the information is out for them to make the right choice for themselves. Statement 6 is a must when it comes to customer care. I think it is the bread and butter of any business be it small or large. Quality customer care for any business can only a positive tool so you can't go wrong for having it if your maintain it. Lastly, statement 1 deals with lower prices for customers. That will always draw in the crowd. My only thing that I've always wondered is that at what point does a business compete with other while lowering their prices and at the same time maintain a profit. I guess that's where the research comes in for that business that wants to stay a cut above the rest of its competitors. RE: Identifying Celeste Harrell the Competition 1/19/2013 10:41:01 PM John, I was reading from the text Effective Small Business Management, an Entrepreneurial Approach, by Norman M. Scarborough I was reminded of what I read when you spoke about competing based on price, this is what I learned, when it comes to creating a strategy for competing. It was discussing competitive strategies and said, There are many strategies from which an entrepreneur can choose, however,there are three basic strategies. In his classic book, Competitive Strategy, Michael Porter defines three strategies: (1) cost leadership, (2) differentiation, and (3) focus (Scarborough 56) (I own this book by the way pick it up) . Scarborough, Norman M.. Effective Small Business Management VitalSource eBook For DeVry University, 10th Edition. Pearson Learning Solutions. <vbk:9781256323235#outline(6.3.7.2)>. http://smallbusiness.chron.com/key-planning-factors-competitive-successbusiness-602.html RE: Identifying Keisha Key the Competition 1/20/2013 5:47:41 PM Celeste, I agree that this was some good information that you have provided defintely vital to having a successful business when there is competition. As a consumer I do care a lot about the price for the type of quality. Number 6 and 7 hit it on the head in any great business you have to arm your self with the information that your customer might know and might not to secure the competitive edge.