AOC Whois Subcommittee
ICANN Contractual Compliance
Thursday 21 July 2011
1
AOC REPRESENTATIVES
Susan Kawaguchi:
Domain Name Manager, Facebook, Inc.
James Bladel:
Director of Policy Planning, GoDaddy.com, Inc.
Bill Smith:
Technology Evangelist, Paypal
2
ICANN STAFF REPRESENTED
Maguy Serad: Senior Director, Contractual Compliance
Stacy Burnette: Director, Contractual Compliance
Khalil Rasheed: Senior Manager, Contractual Compliance
Supporting Staff:
Jonathan Denison: Contractual Compliance Analyst
Constance Brown: Contractual Compliance Specialist
David Prangnell: Systems Engineer
3
AGENDA
Whois Monitoring Tool (Port 43 Tool)
Interface Demonstration
Case Study
Whois Data Problem Report System (WDPRS)
System Demonstration
Case Study
Whois Data Reminder Policy (WDRP)
Questionnaire
Key Findings
Trends
Upcoming Work
Registry Audits
4
Whois Monitoring Tool (Port 43 Tool)
Interface Demonstration
5
WHOIS Monitoring Tool Interface
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Registrar Specific Port 43 Whois Service Results
7
ICANN Tool: Manual Whois Query
Whois Server Version 2.0
Domain Name: HAMMERSCOMPANY.NET
Registrar: NETWORK SOLUTIONS, LLC.
Whois Server: whois.networksolutions.com
Referral URL: http://www.networksolutions.com
Name Server: NS73.WORLDNIC.COM
Name Server: NS74.WORLDNIC.COM
Status: clientTransferProhibited
Updated Date: 12-apr-2010
Creation Date: 12-apr-2010
Expiration Date: 12-apr-2015
>>> Last update of whois database: Wed, 20 Jul 2011
17:17:54 UTC <<<
the Hammers Company, Inc.
7474 Greenway Center Dr. #710
Greenbelt, MD 20770
US
Domain Name: HAMMERSCOMPANY.NET
Administrative Contact, Technical Contact:
the Hammers Company, Inc.
shammers@HAMMERS.COM
7474 Greenway Center Dr. #710
Greenbelt, MD 20770
US
(301) 345-5300 fax: (301) 345-6892
Record expires on 12-Apr-2015.
Record created on 12-Apr-2010.
Database last updated on 20-Jul-2011 13:14:50
EDT.
Domain servers in listed order:
NS73.WORLDNIC.COM
NS74.WORLDNIC.COM
205.178.190.37
206.188.198.37
8
Whois Monitoring Tool (Port 43 Tool)
Case Study
9
ICANN Initial Compliance Inquiry
10
ICANN Follow-Up Compliance Notice
11
ICANN Notice of Breach
12
ICANN Notice of Termination
13
Whois Data Problem Report System
System Demonstration
14
WDPRS Complainant Single Submission Interface
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Complaint Details
This page allows the complainant to specify the domain with alleged Whois
inaccuracies, and the complainant’s contact information used for report confirmation
and other follow-up.
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Complaint Summary for Confirmation
Prior to Submission to Registrar
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Email Confirmation for Complainant
18
ICANN WDPRS Login Page
19
ICANN WDPRS Landing Page
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WDPRS System Report and Notice to Registrar
21
WDPRS Reporting Tool
Staff uses this interface to obtain data on registrars that have not responded with
action taken to investigate alleged inaccuracies of Whois.
22
Report Example for Compliance Staff Follow-Up
23
Whois Data Problem Report System
Case Study
24
WDPRS System Report and Notice to Registrar
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WDPRS System Report and Notice to Registrar, Cont.
26
Action Resulting from WDPRS Notice to Registrar
27
WHOIS DATA REMINDER POLICY
(WDRP)
28
Whois Data Reminder Policy
• ICANN adopted the Whois Data Reminder
Policy (WDRP) in 2003
• The purpose of the WDRP is to encourage
registrants to look at their Whois data
annually and make changes, if necessary
• All ICANN-accredited registrars must comply
with the WDRP
29
Whois Data Reminder Policy (WDRP)
Questionnaire
30
Whois Data Reminder Policy
Questionnaire
• On an annual basis, ICANN sends registrars a
questionnaire intended to assess their WDRP
practices and compliance
31
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Whois Data Reminder Policy
Questionnaire Responses
• Registrar responses to the questionnaire
determine whether compliance action is
necessary
• Registrar responses to the questionnaire are
used to develop an annual report regarding
WDRP practices and compliance
35
WDRP Responses (CSV File)
36
Whois Data Reminder Policy (WDRP)
Key Findings
Trends
37
Whois Data Reminder Policy
Findings and Trends
• Major Findings in 2010
– 99% (945 of 954) of the ICANN-accredited
registrars responded to the 2010 WDRP audit
– 98% of registrars required to send WDRP notices
were in compliance with the form and content
requirements
– 88.8% of WDRP notices are transmitted in English
(compared to 91% in 2009)
– 98% of ICANN-accredited registrars sent WDRP
notices via e-mail
38
Six Year Historical View of
Registrar Response Rate
Figure 1-1: Six Year Historical View of Registrar Response Rate against Total Number of Accredited Registrars
Oct 2005 = 85%
Oct 2006 = 87%
Oct 2007 = 94%
Oct 2008 = 93%
Oct 2009 = 99%
Oct 2010 = 99%
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Primary Languages of WDRP Notices
Figure 1-8 WDRP Notice Primary Language
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Upcoming Work
Registry Audits
42
Planned Whois Related Registry Audits
• Registry Data Escrow Audit:
– Purpose: To determine whether registries deposit
data into escrow using the format specified in their
agreements. Completeness + Exactness.
– Plan:
• Phased approach with each of the registry
operators regarding each of the TLDs operated by
them.
• Annual Audit, to commence in 2012
43
Planned Whois Related Registry Audits
• Registry Whois Output Format Audit:
– Purpose: To assess registry compliance with
obligation to offer access to the public to Whois
service in a specified Whois output format.
– Plan:
• Develop an automated tool to monitor
compliance on a daily basis
• Daily Audit
• Commence in 2012
44
Questions?
45
AOC Subcommittee Members
Substantive Discussion
46
Susan Kawaguchi:
Whois Misdirecting and Online Fraud
47
James Bladel:
GoDaddy’s Whois Inaccuracy Investigation
Best Practices
48
Feedback and Wrap-Up
49