Ontario Sport Leadership Conference Saturday May 10, 2003 1 Altruvest Board of Directors • • • • • • • • • • • • • Robert C. Follows, Chairman & Director; Chairman, Maritz Canada Inc., Mississauga, ON Lori Russell, Vice-Chair & Director; Sr. VP & Chief Financial Officer, The Loyalty Group, North York, ON Michael N. Kaplan, Secretary & Director; Partner, Fraser Milner Casgrain, Toronto, ON Mike Boydell, Director; President Hot Jobs.ca, Toronto, ON Brian Etherington, Director; CEO, Etherington Group; Chair, Special Olympics Foundation, Toronto, ON John D. Ferguson, Director; Executive Counsel, Temple Scott Associates, Toronto, ON Frances Lankin, President, United Way of Greater Toronto, Toronto, ON Bob Macdonald, Director; President and CEO, Maritz Canada Inc., Mississauga, ON Helen Mallovy Hicks, Partner, Valuation & Strategy Advisory, PricewaterhouseCoopers LLP, Toronto, ON Eric Rutten, Director; MacKenzie Morrison Wealth Management, Toronto, ON Kerry Shapansky, Director; President, Pareto Corporation, Toronto, ON Georgina Steinsky-Schwartz, Managing Director, Art Equity Inc., Toronto, ON Nancy Wilson, Director: Host, Newsworld Today, CBC Newsworld, Toronto, ON Advisory Council Trevor Eyton, Order of Canada, Member Canadian Senate Murray Koffler, Order of Canada, Philanthropist of the Year 1999 2 Our Sponsors • • • • • • • • • • • • • • Adrem Inc. AGF Bank of Montreal Bell Canada Canadian Imperial Bank of Commerce Caxton Inc. Celestica Delano Technology Corporation Fraser Milner Casgrain George Weston Ltd. Glaxo Wellcome Inc. Government of Ontario, Ministry of Citizenship-Volunteer @ction Online HotJobs.ca Human Resources Development Canada • • • • • • • • • • • • • • • • Imperial Oil Charitable Foundation JAG Communications Jump Communications KPMG LLP Maritz Canada Inc. myCloe.com Ontario Trillium Foundation PricewaterhouseCoopers Royal Bank Charitable Foundation RP Graphics Scotiabank Sentient Inc. The Counselling Foundation of Canada Thompson Printing and Lithographing Ltd. Vincent Mercier Xerox Canada Inc. 3 Agenda Altruvest Charitable Services BoardMatch Roles and Responsibilities Duties and Liabilities Guidelines for Board Members 4 BoardMatch and the Broadbent Report 1. Accountability 2. Capacity 3. Governance BoardMatch helps charitable organizations recruit informed volunteers with the skills most needed to contribute to capacity building and good governance. 5 Good Governance “Excellent organizations start with good governance” Sol Kasimer CEO Altruvest, Co-chair Capacity-Building Table Voluntary Sector Initiative, formerly, CEO YMCA Canada Good governance requires: Board of Directors and staff – have a common vision – have clarity on roles and responsibilities – have requisite skill sets to carry out mission 6 Altruvest’s Mission • Offer traditional and web-based performance improvement services to charities at little or no cost • Develop generic solutions that can be shared with many charities and help donors leverage their charitable investments 7 BoardMatch • Free program • Over 430 BoardMatch candidates have joined the boards of charities in 38 months • BoardMatch available in the GTA, Peel, Halton, Durham, York and Dufferin • BoardMatch only available to registered charities • Available over the Internet at: www.boardmatch.org 8 BoardMatch eLearning in Charitable Governance – – – – Roles & responsibilities of board service Best practices in board governance Human resource planning for boards Financial development Includes offerings for both board members and senior charity staff 9 Our Charitable Clients • Boys and Girls Clubs • Canadian Cancer Society • Canadian Red Cross • Furniture Exchange • Serve Canada • Toronto Operetta Theatre • United Ways of Halton Hills, Milton • Volunteer Centre of Peel 10 Broadcasting BoardMatch • • • • • • • • • • • • • • • • • Association of Certified and Chartered Accountants Canadian Association of Management Consultants Canadian Information Processing Society Canadian Women in Communications Certified General Accountants Association Charity Village Human Resources Professionals Association Institute of Chartered Accountants of Ontario Mississauga Arts Council Society of Management Accountants of Ontario Toronto.com Toronto and Peel Volunteer Centres Toronto Society of Financial Analysts United Way of Canada Women In Search of Excellence Volunteer Lawyers Service Volunteer Opportunities Exchange Word-of-mouth 11 Developing Corporate Partnerships • • • • • • • • • AT Kearney, Inc. Aseco Integrated Systems Bell Canada Canadian Tire Cap Gemini Ernst & Young Consumer Impact Marketing Deloitte & Touche Ernst & Young Fraser Milner Casgrain • • • • • • • • • • George Weston Ltd. Mantralogix Inc. Manulife Financial Maritz Canada Nortel Networks PricewaterhouseCoopers Region of Peel Royal Bank Scotiabank Sears Canada 12 www.boardmatch.org 905-696-5139 13 The Non-Profit Sector • 178,000 non-profit organizations • 78,000 registered charities • 1.3 million employees • $90 billion in annual revenues 14 The Non-Profit Sector Other 2% Health 7% Types of Charities Size of Charities (Annual Revenues) Religion 41% <$50,000 50% Benefits to the Community 15% Welfare 18% Education 17% >$100,000 33% $50,000100,000 17% 77,958 Registered Charities Source: Connecting Companies to Communities; Imagine, Canada Centre for Philanthropy – April 1999 15 Sources of Revenue Government 60% Corporate 1% Individuals 9% All Other (fundraising, foundations, etc.) 30% $90.5 Billion in annual revenue Source: Connecting Companies to Communities; Imagine, Canada Centre for Philanthropy 16 Human Resource Capability One staff 18% Zero staff 41% + More than 5 staff 22% Two - three staff 9% Four - five staff 10% 41% charities operated completely by volunteers Source: A Portrait of Canada’s Charities ; Canadian Centre for Philanthropy 17 Volunteering Statistics National Volunteering Rate # of Volunteers 1997 2000 Change over 3 yrs 31.4% 26.7% -15% 7.47MM 6.51MM -1MM # of Volunteer Hours Lost 56MM Represents 29,000 full-time volunteers (40 hr/wk) Source: National Survey of Giving, Volunteering and Participating 1997, 2000 18 Distribution of Volunteering Load • 73% Canadians >15 yrs. did not volunteer • 20% contributed 27% of all volunteer hours • 7% contributed 73% of all volunteer hours Source: National Survey of Giving, Volunteering and Participating 1997, 2000 19 Benefits for Board Members • Contribution • Leadership skills • Personal satisfaction • Networking • Career enhancement • Stronger communities 20 Benefits for Board Members Thought Leadership •Creating innovative solutions •Shaping strategic vision •Thinking conceptually & analytically Results Leadership •Demonstrating initiative & accountability •Pursuing learning & development •Using management expertise Relationship Leadership •Collaborating effectively by valuing diversity •Attracting & developing talent •Influencing & negotiating effectively •Leveraging networks “Executive Leadership Development through Service on Nonprofit Boards“ by American Express and The Volunteer Consulting Group Inc. - Quoted in http://www.jacksonleadership.com/whats_new/reviews/oct_rvw.pdf 21 Benefits for Employers • Community citizenship • Employer of choice • Networks to customers • Community building 22 www.boardmatch.org 905-696-5139 23 Charitable Board Members vs. For-Profit Board Members • Represent the community • Protect interests of clients and volunteers • Protect interests of donors • Cannot be staff members • Are not paid 24 Governance Directors and trustees have full responsibility for the administration and management of charities and must always ensure compliance with all laws. Directors and trustees are expected to be actively involved in the charity’s decisionmaking processes. 25 Constitution & Bylaws • Articles of incorporation – Name and address of organization – Objective of organization • Bylaws – Board of directors – Board meetings – AGM – Rules for changing bylaws 26 Governance Policy Board • Policies and strategic direction • Final decisions on programs, policies, planning and financial management • Accountability 27 Governance Management Board • Some day-to-day operations • Service delivery • Administrative functions • Policies, planning and financial management • Strategic planning 28 Roles and Responsibilities of the Board of Directors 29 Roles & Responsibilities 1. 2. 3. 4. 5. 6. Mission and Strategic Planning Stewardship Resource Development Human Resources Community Relations Accountability 30 Roles and Responsibilities 1. Mission and Strategic Planning • Define mission • Determine, monitor and strengthen programs and services • Set long-term goals • Review and approve short-term goals 31 Roles and Responsibilities 2. Stewardship • Approve annual budget • Manage and protect resources, including employees, capital and financial assets 32 Roles and Responsibilities 3. Resource Development • Plan fundraising activities • Seek out donors • Make a personal contribution • Ensure adequate resources 33 Roles and Responsibilities 4. Human Resources • Hire executive director or collective members • Support ED or collective • Review performance of ED • Ensure adequate personnel policies and procedures • Attract, evaluate and retain volunteers, board members and employees 34 Roles and Responsibilities 5. Community Relations • Enhance public standing of organization • Advocate on behalf of clients • Be a champion for the organization 35 Roles and Responsibilities 6. Accountability • Legal • Financial • Ethical 36 Fiduciary Duty • Act honestly and in good faith • Maintain loyalty to the organization • Act in the best interests of the organization • Disclose conflict of interest • Put the interests of the organization before personal interests 37 Duty of Care • Exercise the care, diligence and skill of a reasonably prudent person with your knowledge and experience 38 Liability of Board Members • Statutory • Common law • Directors and Officers Liability Insurance 39 Guidelines for Being an Effective Board Member • Develop a set of guidelines and practices for your own activities as a board member that will demonstrate: 1. Your commitment to the organization 2. Due diligence in carrying out your duties 40 Activity 1. Demonstrate Your Commitment • • • • • • Offer to serve on a committee Make a personal financial contribution Keep up-to-date on developments in field Participate in fundraising Attend special events Invite network to fundraising events 41 Activity 2. Practice Due Diligence • • • • • • Attend all board meetings Be informed about the organization Question and evaluate policies, actions, decisions Employ outside professionals when necessary Make sure statutory requirements are met Make sure proper HR policies are in place and are followed • Disclose potential conflicts of interest 42 Broadbent Report Code of Good Governance Practices The Board should: • • • • • • • • understand responsibilities & avoid conflict undertake strategic planning provide transparent, accessible information develop organizational structure maintain fiscal responsibility ensure effective mgmt team; oversee HR implement assessment and control systems plan for board succession & diversity 43 Board Volunteering Requirements • 5 – 10 Hour monthly commitment – 2-3 Hour board meeting (10 times a year) – Preparation for meeting – Committee work • 1-3 Year commitment to stay on board (or help find replacement) 44 www.boardmatch.org 905-696-5139 Demonstration of BoardMatch Online System 45 Registering 46 47 48 BoardMatch Candidate Orientation 49 “Women’s Organizations” 50 Searching for Board Positions 51 52 Applying for Board Positions 53 Charity’s E-mail Mailbox To: Ernestine’s Women’s Shelter Please login to your organization’s portal on the BoardMatch website (www.boardmatch.org) and review this new applicant’s information. Applicant Information: Applicant Name: Pankaj Agarwal Email Address: baanya@yahoo.com Phone: 416-944-5555 Sincerely, BoardMatch Online Email: boardmatch@altruvest.org 54 Applying for Board Positions 1. 2. You can apply over the Internet at: www.boardmatch.org Click on “Candidate Login” on blue menu bar on left side of monitor 3. Enter your e-mail and a password 4. Complete registration information 5. Cut and paste resume/CV 6. Select 3-4 charities to forward your resume to 7. Complete release form and hand in today or fax to BoardMatch @ Altruvest at 905-696-9921 8. You will be contacted directly by the agencies 9. Attend interviews 10. Inform us when you join a board Give us your business card before you leave if you are willing to send an email about BoardMatch to your co-workers, your human resources department, or your professional association Thank you very much for attending tonight and for your participation in BoardMatch Online! 55