Chapter 2.2 Quiz Review • Segmenting a market by ethnic background • Demographics • Segmenting a market based on what people like to do (interests, hobbies, lifestyle) • Psychographics • Segmenting a market based on where people live • Geographics • Segmenting a market based on productrelated behavior such as benefits desired, shopping patterns and usage rates • Behavioral • Using a combination of geographic, demographic, psychographic and behavioral data about a group of people marketers can create a • Customer profile • 4 Basic Marketing Decisions • Product, price, place, promotion • Separating a large group into smaller groups based on similar characteristics • Market segmentation • The group that has been identified as those most likely to become customers • Target market • The image a product projects. How you want your customers’ to perceive your product • Product positioning • Information about the values and attitudes that shape a customer’s lifestyle and personality • Psychographics • Using a single marketing strategy to reach all customers • Mass marketing • Common strategies include by price and quality, by feature and benefits and in relation to the competition • Product positioning • Segmenting a market based on age or income or occupation or marital status • Demographics