Cost Analysis N287E Spring 2006 Professor: Joanne Spetz 10 May 2006 Costs are… Expenditures of cash Non-cash expenditures (depreciation) Ways to divide and analyze costs Direct vs. Indirect Direct costs Salaries, supplies, etc. Indirect costs Benefits, depreciation, support departments Variable vs. Fixed Variable costs Fixed costs Semi-fixed costs (step function) Semi-variable What costs do you have control over? All costs? Direct costs only? Variable costs only? It’s very important to be clear about the control you have Making decisions about the future requires information about Avoidable costs Variable costs and some fixed costs Sunk costs Fixed costs that cannot be undone Incremental costs (marginal) Opportunity costs Other things you could have done A note about opportunity cost Other things you could have done have value Return on alternate investments Return from basic investment This is why is discount future earnings and costs Discounting future earnings $100 received this year is more valuable than $100 received next year You could take the $100 this year and invest it to get interest for next year Thus, future earnings are discounted If “discount rate” is 5%, then next year is worth 5% less than this year Numerical example of discounting $100 per year to be received for 5 years Year 1 - $100 no discount Year 2 - $100 discounted 5% = 100*.95 = $95 Year 3 - $100 discounted 5% twice = (100)*(.95)*(.95) = $90.25 Year 4 - $100 discounted 3 times = $85.74 Year 5 - $100 discounted 4 times = $81.45 Measuring costs in a hospital Units are categorized by Direct or indirect cost Revenue-producing or not Nonrevenue units are usually indirect costs Indirect costs are allocated to revenueproducing units to make pricing decisions Ways to allocate indirect costs Step-down method The department with the least service from others allocated first Go in order form least to most Problem: results vary by order of allocation Double-distribution method Go through the loop twice Simultaneous equation method Create equations for allocation and solve the math The math problem Fixed cost + (variable cost * quantity) = price * quantity AFTER SOME ALGEBRA… Quantity = (fixed cost)/(price-var cost) OR Price =((fixed cost)/quantity) + var cost What if you go over budget? Price change Efficiency changes Volume changes Intensity changes Creating a standard cost profile A standard cost profile (SCP) is a cost breakdown for a single item/task SCP for an IV… Cost category Quantity Req’d fixed Unit cost Var cost Av fixed cost Av total cost Direct labor .10 .05 $20 $2 $1 $3 Materials 1.00 0 $3 $3 $0 $3 Dept overhead 0 .25 $1 $0 $.25 $0.25 Allocated costs 0 .50 $4 $0 $2 $2 $5 $3.25 $8.25 TOTALS Average fixed cost = fixed units needed multiplied by unit cost Assume that… The nursing department was budgeted for 100 IV’s The department did 90 IV’s To do these IV’s, the hospital used 15 hours of labor and paid $22/hour We can examine how this varied from our budget… Price variance Price variance = (actual price – standard price) * actual Q = ($22 - $20) * 15 = $30 Efficiency variance Efficiency variance = (actual Q – standard Q) * standard price Standard Q = Var labor req * IV’s done + budget fixed =.10*90 + .05*100 = 9+5 = 14 Eff var = (15-14)*$20 = $20 Volume variance Volume variance = (budget Q – actual Q) * av fixed cost per unit = (100-90) * $1 = $10 These add up… Actual direct labor cost = $22*15=$330 Standardized cost = 3*90=$270 Difference between these = $60 Price variance = $30 Efficiency variance = $20 Volume variance = $10 These add to $60 These tell us what share of overrun came from price, efficiency, volume! Standard treatment protocols A cost sheet for a larger “product” E.g., an inpatient stay or diagnosis It looks like a SCP, for the most part For a STP, you can compute: Intensity variance = (actual SU’s – std SU’s)*std cost per SU =(90-100) * $8.25 = -$82.5 This is favorable because fewer IV’s were done than expected. In this example… We went over budget But the intensity variance was favorable Variations in costs… Average = mean =x = Sx/N Variance = (S(xi -x)2)/(N-1) Standard deviation = variance = s If “normally” distributed: 68% will be within one std dev 95% within two std devs 99.7% within three std devs More measures Median Half of sample is above Half of sample is below Percentiles 25th percentile = 25% are below Use of these statistics You want to investigate abnormally high or low costs You want to do investigations only when the “payoff” is worth it Payoff defined by cost of investigation and potential benefit of correction You can use statistics to determine your “cutoff” for investigation Payoff tables Is the unit behaving properly? Action In control Not in control Investigate I I+C Do not investigate 0 L I = cost to investigate C = cost to correct L = loss with no correction Payoff tables and statistics If P = probability of being in control… (1-P) = probability of not being in control If we investigate: Cost = P(I)+(1-P)(I+C) = PI+I+C-PI-PC = I+(1-P)C It we do not investigate Cost = P(0)+(1-P)L = (1-P)L Cost comparison If the cost of investigating is greater than the cost of not investigating, we don’t investigate: If I+(1-P)C < (1-P)L investigate I + C – CP < L – LP -CP < L-LP-I-C LP-CP < L-I-C (L-C)P < (L-C) – I P < ((L-C)-I)/(L-C) = 1-(I/(L-C)) How to determine P? We can guess P based on distribution of data, or just make a best guess We can focus on cases a certain number of standard deviations from mean to define P When analyzing cost data… One can examine: Prior period values (variance over time) Departmental values (variance within and across departments) There are many numerical examples in Cleverly As a nursing manager… What can you do to control costs? Identify sources of savings Develop strategies for change Identifying sources of savings Reducing costs does not have to reduce quality There is wide variation in nursing costs Survey of 180+ acute care hospitals from ~1998 Total cost per Labor cost patient day per pat. day Case-mix index (CMI) Average of top 25% $323 $297 1.40 Median $235 $212 1.25 Average of $188 lowest 25% $174 1.25 Even the best performers have variance Hamel Hospital Total nursing cost per patient day = $186 21% below $235 median Within the hospital, cost variance per patient day (compared to Hamel) Critical care 7.4% better than median Med-surg 3.8% better than median Intermediate care 42.1% worse than median Where do differences comes from? Differences do not appear to come from Shifting tasks to “support” departments Reductions in skill mix They do appear to come from Reduced overtime Reduced per-diem Fewer FTEs overall (is this good or bad?) How do you compare your hospital’s costs? Each hospital is unique Start with national benchmarks Other approaches: Across-the-board reductions Bottom-up campaigns Cost-saving strategies Advantages Benchmarking Across-board cuts Bottom-up campaigns “objective” “fair” “support from staff” Effective at aggressively reducing cost Disadvantages No regard for individual needs Staff resents this Good for morale Penalizes top performers Small cost savings Results are arbitrary Usually focuses on less important causes of high costs Best strategy: Combination of strategies!!! Creating a good report is important Variance Report Total cost per patient day Unit Actual Budget Variance 3N $195 $182 ($13) 3W $217 $185 ($32) 5N $145 $146 $1 CCU $549 $464 ($85) ICU 1 $526 $486 ($40) ICU 2 $523 $489 ($34) Maternity $171 $180 $9 6N $163 $149 ($14) 9E $163 $147 ($16) Mother/Baby $322 $249 ($73) NICU $299 $309 $10 Average daily census 51 88 53 3 13 23 31 37 20 19 21 Patient days 11,070 2,739 11,316 704 2,854 4,968 6,746 8,040 4,294 4,040 4,419 Worked hours per patient day Actual Budget Variance 8.90 8.10 (0.80) 10.10 9.40 (0.70) 6.80 7.20 0.40 19.90 17.30 (2.60) 21.80 18.90 (2.90) 20.91 18.13 (2.78) 6.92 6.41 (0.51) 7.70 7.40 (0.30) 7.90 6.70 (1.20) 13.10 10.70 (2.40) 11.70 12.20 0.50 Problems: 1. Comparable units not compared clearly 2. Benchmarking by budget assumes budget was good 3. No quality metrics 4. No staff turnover metrics 5. Patient days might miss stays under 24 hours 6. No adjustment for turnover of patients 7. No acuity adjustment Creating a good report… Worked Hours per Patient Day, Med/Surg Unit 3N 10 9 8 7 6 5 4 3 2 1 0 Unit 3N Actual Unit 3N Budget Internal benchmark National benchmark Problems: 1. Budget might reflect historical underperformance 2. Why is the internal benchmark 6.8? This is 5N’s actual, but it is comparable? A better report! Variance Report Units grouped by similarity Unit 3N 3W 5N 6N 9E Maternity Mother/Baby CCU ICU 1 ICU 2 NICU Average daily census 51 88 53 37 20 31 19 3 13 23 21 Patient days 11,070 2,739 11,316 8,040 4,294 6,746 4,040 704 2,854 4,968 4,419 Actual 8.90 10.10 6.80 7.70 7.90 6.92 13.10 19.90 21.80 20.91 11.70 Worked hours per patient day National Variance Budget benchmark budget 8.10 7.77 -9.9% 9.40 9.76 -7.4% 7.20 7.77 5.6% 7.40 8.71 -4.1% 6.70 8.91 -17.9% 6.41 11.18 -8.0% 10.70 6.80 -22.4% 17.30 18.87 -15.0% 18.90 18.70 -15.3% 18.13 18.84 -15.3% 12.20 10.57 4.1% National benchmark Variance benchmark -14.5% -3.5% 12.5% 11.6% 11.3% 38.1% -92.6% -5.5% -16.6% -11.0% -10.7% Unrealistic budget? Beating the budget but not the benchmark Another good report Variance report Unit ICU 1 ICU 2 ICU 3 Tele 1 Tele 2 Surg 1 3W Surg 2 3E Med 1 5N Med 2 4N Med 3 4S Med 4 7E Worked hours per equivalent patient day Internal National Actual Budget Benchmark Benchmark 20.3 20.1 20.0 18.1 20.8 20.9 20.0 18.1 20.0 19.8 20.0 15.8 10.4 9.9 10.4 8.2 10.7 10.2 10.4 9.1 8.5 8.2 8.1 6.5 10.3 8.6 8.1 6.5 9.2 8.5 8.1 7.1 8.1 7.9 8.1 6.8 8.2 8.5 8.1 6.8 8.7 8.6 8.1 7.6 Internal benchmarks are important Variance Analysis Variance Variance Variance Budget Internal National -1.0% -1.5% -12.2% 0.5% -4.0% -14.9% -1.0% 0.0% -26.6% -5.1% 0.0% -26.8% -4.9% -2.9% -17.6% -3.7% -4.9% -30.8% -19.8% -27.2% -58.5% -8.2% -13.6% -29.6% -2.5% 0.0% -19.1% 3.5% -1.2% -20.6% -1.2% -7.4% -14.5% Better range of comparisons Compare to national benchmark – can be more aggressive? Still room to improve! Some issues & ideas Use the internal best performer to get ideas for improving other units Make units’ data comparable Use the same acuity system Make sure national benchmark has same acuity system The problem with midnight census 7am – 3pm 24 patients 3pm – 11pm 29 patients 11pm – 7am 20 patientspatient days 24.3 = average census So… Actual HPPD Target HPPD Pt days 6.26 6.01 Blended ADC 5.15 6.01 And adjust for admissions, discharges, transfers Be logical in figuring out where costs are uncontrollable unit config pat mix nurse comp. controllable regulations non-RN labor overhead cost per supply labor supplies too too much many ordered used direct hours too many FTEs expense per FTE cost per rich indirect RN too skill hours high mix premium pay age mix Using nursing quality to help benchmarking Unit Cost PPD Falls 5E $168 3.6 Responds to complaints 77 6N $163 2.7 90 4S $185 3.0 81 3W $155 6.3 55 Who is the best performer?