Resumes 101 - University of New Mexico

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Resumes 101
Kevin McMullan
Health Professional Recruiter
New Mexico Health Resources
kevin.mcmullan@nmhr.org
505-260-0993/www.nmhr.org
New Mexico Health Resources, Inc.
• 501 (c)3 non-profit private New Mexico
corporation governed by a volunteer board of
directors from throughout New Mexico
• primary focus is recruitment and retention of
health care professionals to New Mexico,
especially rural and underserved areas
• emphasis on primary care physicians, dentists,
nurse practitioners, and physicians assistants
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What New Mexico Health Resources
Does
• candidate describes to NMHR what you are
looking for in a practice (specialty, community
based, locations eligible for loan repayment,
community size and geographic preference, etc.)
so that a profile is developed
• NMHR matches via computer database what you
are looking for with practices and clinics across
the state looking for what you can offer them
• requires a resume or CV provided to NMHR
3
What New Mexico Health Resources
Does
• referral of your resume to a matched
employer’s hiring contact
• help with what employers are looking for
• resume preparation and assistance
• interview and employment contract support
• state/federal loan programs and tax credits
information
• anything else that may be of aid to you
4
Today’s Presentation
• Tell you about the difference between resumes
and CVs and why most of you may be writing
resumes
• Cover what needs and what does not need to be
in a resume
• Give you some rules, red flags and tips in writing
them
• An example of a well written resume
• An offer to you about your resume
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Definitions
Resume
Curriculum Vitae (CV)
• Used for everything ,but
academic positions
• Length rule- two pages is
preferred.
• Number of readers may be
limited so focus on content
for those readers.
• Emphasis on clinical skills,
activities, and flexibility.
• Used for academic positions
and grants
• Length rule-the more the
better, but any length is
acceptable.
• Focused on a wide audience
of potential readers.
• Emphasis is publications
research activities, and
awards.
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Curriculum Vitae
• CV stands for "curriculum
vitae." Curriculum vitae is a
Latin expression which can be
loosely translated as [the]
course of [my] life.
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Cover letter for a resume
• The cover letter should be three paragraphs max
and should be personalized for a particular job.
• A simple and more concise letter is preferred.
• You need an introductory paragraph tailored for
the position that says who you are and what you
are looking for. The second paragraph should
state why you are interested in that particular
position and what you know about it. Show some
passion in this paragraph . This is the "I love
medicine" statement. The third paragraph is the
ask for an interview paragraph.
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Rule #1-Resumes are sales documents
• No rule that says you cannot have more than one
version of your resume.
• Write different resumes for different organizations.
Their needs differ. RESEARCH THE ORGANIZATION.
• Resumes are sales documents (selling you and what
you can bring to an organization or practice ).
• Resumes are infomercials or a personal branding
document about you.
• Resumes tells the employer why you would make the
organization or practice that much better(what’s in it
for them).
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Resume(s)
Q. -Why do you write resume(s)?
A.- TO GET AN INTERVIEW!!!!!!
This is the first impression contact with the
employer so it has to be perfect in every
respect.
Assembling a resume is an exercise in precision
with very imprecise boundaries and rules.
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Resume(s)
• There is no set formula, no absolute guide, no
strict set of rules to tell you what the structure
and content of a resume.
• However, adhering to what employers
generally want to know within the presented
guidelines that follow will likely draw positive
attention to your resume.
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Answer These Resume(s) Questions
• What is going to be different with your two pages
that is going to separate you from all of the
others who may be applying for a position?
• What stands out from all of the other “vanilla”
resumes that a hiring authority may see that will
make that authority want more information
about you ?
• How can you package your education,
experience, and credentials in two pages?
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Resume(s) Types
Chronological-a listing of education and work
history with the most recent experience listed
first. Employers typically prefer this type of
resume with most current accomplishments
listed first.
Functional- a focus on skills and experience, rather
than on chronological work history. Often used
by people who are changing careers or who have
gaps in their employment history.
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Resume(s) Types
Combination- a combination resume lists your
skills and experience first. Your employment
history is listed next. With this type of resume,
highlight the skills that are relevant to the job
and also provide the chronological work
history that employers prefer.
Targeted-a targeted resume is a resume that is
customized so that it specifically highlights the
experience and skills relevant to the job.
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What Do Employers Do with Resumes?
• Resumes are used by employers to eliminate
candidates.
• There are usually three stacks of resumes for any
job-the “for sure” interview stack, the “maybe”
stack and the “no” stack.
• Often a reader will give your resume a thirty
second look over. You will have to make that
thirty second cut. Don’t give them a reason to
eliminate you and get into the “maybe” and “no”
stacks. The resume needs to be perfect.
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Chronological Resume Sections
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Contact information
Professional objective (“semi-optional”)
Education (if finishing residency or fellowship)
Previous or current employment(if already working , then comes before
education)
Licensure/certifications
Research experience
Publications/Presentations
Volunteer experience (optional)
Awards/honors
Professional memberships (optional)
Languages
Personal (if there is space to do so)
References (“semi-optional”)
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Rule #2-there are no rules
• There is no “rule” that says every previous
job, every work experience, every rotation,
every whatever has to be included in your
resume .
• BUT a resume should not have “time gaps.”
• Cover letter is the place to explain time gaps.
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Resume Sections-Contact Information
Jane Doe, M.D.
(MAKE SURE M.D. or D.O. IS NOTED)
123 Anywhere Street
(SPELL OUT)
Roswell, New Mexico
(NO ABBREVIATIONS)
575.444.1234
(CELL,HOME ,OR OFFICE)
jdoe@plateautel.net
(information to recruiters (not on the resume)of when,
where , and how you prefer to be contacted-pagers, cell,
home numbers, e-mail etc.). Sometimes your search is
confidential and that needs to be made known in the cover
letter or with the recruiter).
Don’t write “phone” in front of the phone number, or “email” in front of an e-mail address.
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Resume Sections-Professional Objective
• Optional section –two to four short sentences
about career goals, and what professional
experience and abilities you have.
• If you are certain (or partially certain) of what you
are looking for, then do add this section. (May
eliminate some employers).
• MUST have some key performance/action words
in the text.
• Brevity, personalization and passion in two to
four sentences is the desired content.
• Give the reader a reason to read further.
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Professional Objective Example
“Graduating family medicine resident with
extensive experience working with underserved
and minority populations. Special interests in
preventive care and obstetrics. Clinical acumen
and leadership skills developed in a rigorous
community-based residency. Seeking a position
to provide innovative, team-based,
comprehensive care.”
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Resume Sections-Education
• Start with fellowship and work backwards to
undergraduate school. List the program,
affiliation(if any), location and year of
completion.
• Residents should have the year the program
began and the anticipated date of completion.
• Avoid “to present” in any date segment.
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What is good and not so good in these
examples?
Good
Not So Good
• Great format /good font
• Easy to read with lots of
space
• Combines honors with
education (saves space)
• Reverses the desired
chronology
• Abbreviations
• Maybe too much detail“Completed full year”
internship
• Maybe not enough ->
cover letter
• 2001 “- present.”
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Rule #3- PAY ATTENTION TO DETAILS
• No spelling errors or grammatical errors. Have
two people proof before it goes anywhere. Go
beyond spell check software. Read it backwards.
• “Summa cum laude” is not “Summa cumme
laude.”
• In most cases, abbreviations are to not be found
anywhere in a resume except in the first line of
the contact information after your name and in
the publications section.
• RESUMES ARE FORMAL DOCUMENTS.
• Spell out everything else.
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Resume Sections-Employment
• In chronological order, communicate to the reader
information about work that you may have done in
the recent past (locums/moonlighting maybe?) or
any work that is relevant to the practice of medicine
or to the job you want. Briefly write what you did.
• If possible, communicate results within the context
of responsibilities or duties if space allows.
• Employment “gaps “ are acceptable, but be
prepared to answer what they were and why.
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Resume Sections-Employment Examples
Senior Research Technician
University of New Mexico Department of Pathology, February 2001 – June 2005
Used various molecular biology techniques in the study of hantavirus. Supervised
and managed student workers.
United States Army National Guard, Oklahoma
Medical Section Leader
Responsible for the inventory, organization, ordering and maintenance
of medical equipment and devised statewide recognized innovative
training programs for medical personnel.
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Licensure/Certifications
• Do add any state licenses (even pending
applications) and your DEA approved
certification.
• DO NOT put your license or DEA number in the
resume.
• Spell out and list any ATLS, PALS,BLS , or any type
of certifications that are current or pending. Do
add the year certified.
• Add any board eligible status (e.g. Board eligible
with certification exam anticipated summer
2011).
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Research Experience
• Student research experience and work research
experience generally, but not always, should be
added especially if it is clinical in nature.
• Summarize your involvement in the research and
highlight the findings in one sentence if possible.
• Put some “passion” into what you write in this
section. Highlight any special expertise or
knowledge that came from the research.
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Publications/Presentations
• Replicate the formal citation that would go in the references
section at the end of a journal article. Just make sure your
name is listed.
• “Stenstrom DA, Armijo-Medina H, Watnick S, Doolittle ND,
Kaufman JA, Peterson DR, Bubalo J, Neuwelt EA. Can Nacetylcysteine prevent Contrast Induced Nephropathy:
Premature Phase III Trials. Journal of Vascular and
Interventional Radiology. 2008 Mar; 19(3): 309-318”
• Bold your name if you are not the primary author.
• Any journal, abstract, monograph, storyboard, poster
presentation, PowerPoint to Grand Rounds, etc. can be
included.
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Volunteer experience
• Do include it if it is meaningful to the position
you are seeking.
• If there is any “extra” space, do include any
volunteer work.
• Volunteering tells employers that you can be
an energetic, compassionate person.
• Good section to add any international
experience.
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Awards/Honors
• Do include scholarships, honor societies( Phi
Eta Sigma), summer fellowships, appointment
to committees, leadership positions (e.g. chief
resident), outstanding _____ award.
• Do not include Who’s Who awards.
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Professional memberships (if space
allows)
• Membership in trade organizations (AAFP,NM
Medical Society, AMA,AMSA) are good
depending upon the employer.
• Note hospitals where you obtained privileges.
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Languages
• Do include any language where you have at
least medical proficiency.
• “Verbal and written proficiency in English,
German and French. Medical proficiency in
Spanish.”
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Personal (if there is space to do so and
you want an employer to consider it)
• Add one line to two lines of outside interests (no rock
climbing, skydiving, or wine making in this sentence.
No snow skiing if you are looking at a job in
Florida),but be careful of content. Fly-fishing may not
be good for the hiring authority who is a PETA member.
“Enjoys travel, music, and reading” would be good.
• Do not add age, religious preference, political or nonmedical organizational affiliations.
• Sometimes put in visa status, spouse/significant other’s
profession and children. Caution-some employers do
not want to know this.
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References
• If you are going to note references , state
“References furnished upon request.” Never have
them on your resume.
• Have available your three to five references
names and contact information , but do not
volunteer references until you are asked .
• The optimal time to have them distributed is
after the first interview is complete.
• Have some academic references for academic
positions.
• Always thank your references.
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Rule #4- Manage the references
• Vette your references. They need to be physicians.
Start now.
• Once you have interviewed, do contact your references
before the employer can do so.
• Have superlative, not just good, references. Personalize
examples from your work if possible.
• Try to get your references prepared for questions that
might be asked and what they should not say during a
phone call or written request for information. Ask them
not to give out names. Don’t plant any seeds of doubt.
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Rule #4- Manage the references
• Make sure your references have a copy of your
resume, any evaluations, a personal
biography, and are knowledgeable about the
job (job description if possible) you are
wanting.
• Stamped envelopes for the references preaddressed to the employer would be helpful.
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Rule #5- There are no secrets in
healthcare
• People are very connected (more than just Facebook).
• Very tough to keep anything secret especially in New
Mexico. “Backdoor” references are common.
• The internet has lots of information (GOOD and BAD)
on just about anyone. Google your own name to see if
anything comes up that you need to know about.
• If you are on the social media, please check to make
sure there is nothing on there that might be
deleterious to you.
• If you have anything negative, do not hide it. Be
prepared to document how you overcame it.
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“Red Flags”
• Not including your residency director as a reference
• Multiple moves within a short period
• Changing programs within the middle of medical
school, residency, or fellowship
• Longer than normal time to complete medical school
or residency
• Career changes
• Locums right out of residency
• Disciplinary action with a licensing board
• Civil or criminal records
• Failing to list all active and inactive licensing
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Tips
• Compose on a PC with Microsoft Office-Word (not a Mac).
Most resumes are e-mailed and often “snail mailed.”
• Paper – white color with high quality bond that does not
have too high of a “rag”(fiber) content.
• Most resumes are copied numerous times so print, copy,
and scan the final version to ensure the correct
appearance. Use a laser quality printer or have it
professionally type set.
• Mailing envelopes- use a 10”x13” mailer that matches the
color/bond as the resume paper. Easier to copy when the
resume is not folded for an envelope.
• Use a distinctive commemorative stamp when it is mailed.
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Tips
• Resumes take longer than you think to compile. Start now.
• Theme fonts (Garamond, Arial, Times New Roman)
• Make the resume “easy on the eyes” with a consistent format
• Use italics to highlight. Plenty of space in the body.
• Bullet points are good .
• Font size (do not go below 10) except bottom name/page.
• Your name and page number should appear on the second
(and any other) page(s) at the bottom in small print.
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Tips
• Borders and bolding are acceptable, but don’t
overdo.
• If a word appears in an employer’s home page
website more than four times, then that word
needs to be in your resume(preferably at the
beginning).
• Don’t be too generic or be too ornate. Uniformity
is good.
• Write what you need to write to start . If you
need to cut it down, then do so. Four pages to
start is not uncommon.
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An Example of A Well Written Resume
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Before you get started
• Think about what you bring to a practice.
Answer the question of “what makes the
practice better by your being there?”
• After you have finished your first draft, ask
yourself if the resume demonstrates that you
have the skills you say you have.
• Don’t make yourself into something you are
not.
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New Mexico Health Resources Offer
• NMHR will critique/make suggestions to your
resume after your first draft .
• Same offer to resumes that are already
completed.
• Our requirements are that you give NMHR
time to do it , AND
• You allow us to refer your resume to locations
across New Mexico meeting your practice
criteria.
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Questions?
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