Evaluation Template #1 (QBP’s Evaluation Content) 1. Coachable Welcomes critical feedback and takes action on it. Seeks out new information - is highly curious. Is aware of and in control of self in all situations. In the moment, reads situations and people well. Makes changes to approach, response, or actions based on feedback and awareness. Employee Rating and Comments: Supervisor Rating and Comments: 2. Gives effective feedback Is trusted by others to be candid and speak personal truth for both positive and critical feedback. Seeks and engages in conversation with those he/she has frustrations. Gives feedback in a compassionate, non-personal way. Gets positive results, response, and/or change from the feedback delivered. Employee Rating and Comments: Supervisor Rating and Comments: 3. Serves others Focuses on serving QBP’s customers, external and/or internal. Handles conflict effectively, seeks mutual win, and even win-win-win! Develops and maintains effective partnerships and relationships. Communicates and models service orientation/intent to others. Seeks "what’s best for QBP" in all decisions and actions. Employee Rating and Comments: Supervisor Rating and Comments: 4. Innovative, creative, and always striving for improvement Adds new elements and ways of working as a general "way of being." Sees or seeks out improvement ideas and takes action on them. Is sought out by others as an "idea person." Is sought out by others as a "how-to-implement-good-ideas" person. Works effectively with both large-scale and small-incremental change. Employee Rating and Comments: Supervisor Rating and Comments: 5. Work reputation Demonstrates a positive attitude through words and actions. Takes personal responsibility and accountability and owns personal results. Demonstrates a great work ethic - works hard when on the clock IS a character – brings uniqueness and personal passion, and enriches QBP. Behaves with integrity - words and actions match each other exactly. Employee Rating and Comments: Supervisor Rating and Comments: 6. Main Thing 1: please declare your main thing 1 in comments Gets great work results: Is highly productive and produces high quality, highly accurate results. Understands priorities and accomplishes work based on these. Takes action quickly and gets work done. Understands desired outcome and takes action with the end in mind. If you are unsure of what your Main thing 1 is, please speak with your supervisor before completing this competency. Employee Rating and Comments: Supervisor Rating and Comments: 7. Main Thing 2: please declare your main thing 2 in comments Gets great work results: Is highly productive and produces high quality, highly accurate results. Understands priorities and accomplishes work based on these. Takes action quickly and gets work done. Understands desired outcome and takes action with the end in mind. If you are unsure of what your Main thing 2 is, please speak with your supervisor before completing this competency. Employee Rating and Comments: Supervisor Rating and Comments: 8. Main Thing 3: please declare your main thing 3 in comments Gets great work results: Is highly productive and produces high quality, highly accurate results. Understands priorities and accomplishes work based on these. Takes action quickly and gets work done. Understands desired outcome and takes action with the end in mind. If you are unsure of what your Main thing 3 is, please speak with your supervisor before completing this competency. Employee Rating and Comments: Supervisor Rating and Comments: 9. Overall Rating and Summary Recap key accomplishments and development areas. Employee Overall Rating and Comments: Supervisor Overall Rating and Comments: 10. Development Planning Outline the areas that have been challenges or development areas that need to be addressed. Employee Goals: Supervisor Goals: Acknowledgement: I have received this document. My signature indicates that I have been advised of my performance status. Employee Signature: Date: Employee final comments: I have reviewed this document with my employee. Supervisor Signature: Date: Supervisor Final Comments: Evaluation Template #2 Employee Title Department Review Period Job Responsibilities Please briefly describe. Accomplishments Please list this individual's top three accomplishments this year. 1. 2. 3. Strengths Please list this individual's top three strengths, and after each, give a specific example of an instance where this strength was exemplified. 1. 2. 3. Opportunities for Improvement Please list three areas where this individual could improve and develop performance. 1. 2. 3. Company Values Please review the company values. Indicate how well this employee has been exhibiting the values and provide comment and/or examples. Team Values: Comments/Examples: - respect each other and honor diversity; - be straightforward and direct when dealing with each other, our customers and vendors; - balance our work and personal lives. Our Customers are Our Partners: - create solutions that add value to their business; - deliver quality products by doing quality work. Balanced Risk-Taking: - taking informed risks, balanced by the values of the team; - being nimble and innovative no matter how large we grow. Results Orientation: - maximize sustainable profitability for shareholders; - honor commitments to each other and our customers. Goals/Objectives for the coming year Overall Performance Rating [] Outstanding - Performance consistently far exceeds job requirements. [] Exceeds Expectations - Performance consistently meets and frequently exceeds job requirements. [] Successful - Performance fully meets job requirements. [] Needs Improvement - Performance meets some, but not all, job requirements. [] Unsatisfactory - Performance is below job requirements. Comments Employee Signature Date Note: this signature only indicates receipt of the review; not agreement Manager Signature Date Up-One-Level Signature Date Evaluation Template #3 APPRAISAL PERIOD: ________ to ________ DATE: __________ NAME: ____________________________ DEPT: _______________ TITLE: ______________________________ HIRE DATE: __________ DATE STARTED IN POSITION: __________ INSTRUCTIONS In completing this appraisal, the following sequence should be followed: 1. 2. 3. 4. 5. 6. 7. 8. Review the attached Job Description. Notify Human Resources of any changes/additions to the Job Description. Complete page one and two by circling the appropriate numerical value To determine the overall performance ranking (simple average) on page three: add the numerical values together and divide by eight. Note: If the employee has supervisory responsibilities, then the complete the supervisory section as well. The divisor will then be eleven. Obtain the signature of your manager (Secondary Reviewer). Complete the Employee Action Record if appropriate for salary change recommendations or job title changes. Submit the Performance Review & Employee Action Record to Human Resources for approval signatures. Upon receipt of approval signatures, the appraisal will be returned for discussion with the employee. The current Job Description will also be included. Have the employee sign and date the Job Description. Once you discuss the appraisal with the employee and obtain their signature, return the Performance Appraisal to Human Resources for permanent filing. JOB KNOWLEDGE Knowledge of products, policies and procedures; OR knowledge of techniques, skills, equipment, procedures, and materials. _____ Expert in job, has thorough grasp of all phases of job. _____ Very well informed, seldom requires assistance and instruction. _____ Satisfactory job knowledge, understands and performs most phases of job well, occasionally requires assistance or instruction. _____ Limited knowledge of job, further training required, frequently requires assistance or instruction. _____ Lacks knowledge to perform job properly. 9 8-7 6-54 3-2 1 QUALITY OF WORK Freedom from errors and mistakes. Accuracy, quality of work in general. _____ _____ _____ _____ Highest quality possible, final job virtually perfect. Quality above average with very few errors and mistakes. Quality very satisfactory, usually produces error free work. Room for improvement, frequent errors, work requires checking & re-doing. _____ Excessive errors and mistakes, very poor quality. 9 8-7 6-54 3-2 1 QUANTITY OF WORK Work output of the employee. _____ High volume producer, always does more than is expected or required. _____ Produces more than most, above average. _____ Handles a satisfactory volume of work, occasionally does more than is required. _____ Barely acceptable, low output, below average. _____ Extremely low output, not acceptable. 9 8-7 6-54 3-2 1 RELIABILITY The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. _____ Highly persistent, always gets the job done on time. _____ Very reliable, above average, usually persists in spite of difficulties. _____ Usually gets the job done on time, works well under pressure. _____ Sometimes unreliable, will avoid responsibility, satisfied to do the bare minimum. _____ Usually unreliable, does not accept responsibility, gives up easily. 9 8-7 6-54 3-2 1 INITIATIVE AND CREATIVITY The ability to plan work and to go ahead with a task without being told every detail, and the ability to make constructive suggestions. _____ Displays unusual drive and perseverance, anticipates needed actions, frequently suggests better ways of doing things. _____ A self starter, proceeds on own with little or no direction, progressive, makes some suggestions for improvement. _____ Very good performance, shows initiative in completing tasks. _____ Does not proceed on own, waits for direction, routine worker. _____ Lacks initiative, less than satisfactory performance. 9 8-7 6-54 3-2 1 JUDGEMENT The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. _____ Uses exceptionally good judgment when analyzing facts and solving problems. _____ Above average judgment, thinking is very mature and sound. _____ Handles most situations very well and makes sound decisions under normal circumstances. _____ Uses questionable judgment at times, room for improvement. _____ Uses poor judgment when dealing with people and situations. 9 8-7 6-54 3-2 1 COOPERATION Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. _____ Extremely cooperative, stimulates teamwork and good attitude in others. _____ Goes out of the way to cooperate and get along. _____ Cooperative, gets along well with others. _____ Indifferent, makes little effort to cooperate or is disruptive to the overall group or department. _____ Negative and hard to get along with. 9 8-7 6-54 3-2 1 ATTENDANCE Faithfulness in coming to work daily and conforming to scheduled work hours. _____ Always regular and prompt, perfect attendance , absent only in rare emergency. _____ Very prompt and regular in attendance, above average, preplanned absences. _____ Usually present and on time, normally pre-planned absences. _____ Lax in attendance and/or reporting on time, improvement needed to meet required standards. _____ Often absent without sufficient reason and/or frequently reports to work late or leaves early. 9 8-7 6-54 3-2 1 COMPLETE THIS SECTION FOR SUPERVISORY PERSONNEL ONLY PLANNING AND ORGANIZING The ability to analyze work, set goals, develop plans of action, utilize time. Consider amount of supervision required and extent to which you can trust employee to carry out assignments conscientiously. _____ Exceptionally good planning and organizing skills. Conscientious. _____ Above average planning and organizing. Usually carries out assignments conscientiously. _____ Average planning and organizing. Occasionally requires assistance. _____ Room for improvement. Frequently requires assistance. _____ Unacceptable planning and organizing skills. 9 8-7 6-54 3-2 1 DIRECTING AND CONTROLLING The ability to create a motivating climate, achieve teamwork, train and develop, measure work in progress, take corrective action. _____ _____ _____ _____ _____ Exceptional leader, others look up to this employee. Above average. Usually, but not always motivational. Average. Sometimes needs to be reminded of leadership role. Needs to improve motivational and teamwork skills. Unacceptable directing and controlling skills. 9 8-7 6-54 3-2 1 DECISION MAKING The ability to make decisions and the quality and timeliness of those decisions. _____ Exceptional decision making abilities. Decisions are made in a timely manner. _____ Above average decision making abilities. Usually makes sound and timely decisions. _____ Average. Sometimes requires assistance in making decisions. _____ Needs to improve decision making and/or timeliness of decisions. _____ Unacceptable decisions and/or timeliness. 9 8-7 6-54 3-2 1 PERFORMANCE LEVELS DISTINGUISHED (9) Truly outstanding performance that results in extraordinary and exceptional accomplishments with significant contributions to objectives of the department, division, group or company. COMMENDABLE (8-7) Consistently generates results above those expected of the position. Contributes in a superior manner to innovations both technical and functional. FULLY SATISFACTORY (6-5-4) Good performance with incumbent fulfilling all position requirements and may on occasion generate results above those expected of the position. NEEDS IMPROVEMENT (3-2) Performance leaves room for improvement. This performance level may be the result of new or inexperienced incumbent on the job or an incumbent not responding favorably to instruction. MARGINAL (1) Lowest performance level which is clearly less than acceptable, and which is obviously well below minimum position requirements. Situation requires immediate review and action. Possible separation or reassignment is in order without significant and immediate performance improvement. MANAGERIAL COMMENTS Noteworthy strong areas of present performance: _____________________________________________________________ _____________________________________________________________ Areas requiring improvement in job performance: _____________________________________________________________ _____________________________________________________________ What has the employee done to improve performance from the previous review?: _____________________________________________________________ _____________________________________________________________ Developmental Plans: _____________________________________________________________ _____________________________________________________________ To what extent have previous plans been carried out? _____________________________________________________________ _____________________________________________________________ Overall Performance Rating (cumulative): _____ Divided by 8 (or 11): _____ Circle one category below: 1 2-3 4-5-6 Marginal Needs Improvement 7-8 9 Fully Commendable Distinguished Satisfactory * Manager must submit to the Department Head and Human Resources, prior to the performance discussion with the employee, a detailed plan to address "marginal/needs improvement" performers. EMPLOYEE COMMENTS: _____________________________________________________________ _____________________________________________________________ SIGNATURES: Signatures acknowledge that this form was discussed and reviewed. __________________ Employee Date: _________ Prepared by: Approved by: __________________ Supervisor Date: _________ __________________ Next Mgmt. Level Date: _________ Evaluation Template #4 Name _________________________ Job Title ____________________ Manager _________________________ Department _______________ Review Period From _______________ To _______________ Purpose of Review: ___ Introductory ___ Annual Performance ___ Other _______________ Score the performance in each job factor below on a scale of 5 - 1, as follows: 5 = Outstanding, consistently exceeds this job factor expectations and is recognized by peers and/or customers as a leader and positive example for others. 4 = Above Expectations, consistently meets and occasionally exceeds this job factor expectations. 3 = Meets Expectations, consistently meets this job factor expectations. 2 = Below Expectations, occasionally fails to meet this job factor expectations. 1 = Needs Improvement, consistently fails to meet this job factor expectations and a job performance improvement plan is required. Section 1 - Job Performance (60% of total score) SCORE POINTS ______________________________________________ _____ ______________________________________________ _____ Enter up to five job knowledge and skill factors from the job description Quality of work__________________________________ _____ Quantity of work_________________________________ _____ Negotiable Item__________________________________ _____ Average Score = x 12=____ Comments ____________________________________________________________ ____________________________________________________________ Section 2 - Personal Performance (20% of total score) Dependability Attendance & Punctuality Interpersonal Skills Flexibility Communication Skills Teamwork Customer Service Negotiable Item ______________________________ Average Score = _____ _____ _____ _____ _____ _____ _____ _____ x 4= ____ Comments ____________________________________________________________ ____________________________________________________________ Section 3 - Personal Improvement (20% of total score) Change environment support Quality improvement support Professional growth Developmental goals accomplishment Negotiable Item ______________________________ Average Score = _____ _____ _____ _____ _____ x 4= ____ Comments ____________________________________________________________ ____________________________________________________________ Points from section 1 ____ + section 2 ____ + section 3 ____ = ____ Total Developmental Goals for next review period 1. ____________________________________________________ 2. ____________________________________________________ 3. ____________________________________________________ Signatures Employee ___________________________________ Date __________ Employee Comments ____________________________________________________________ ____________________________________________________________ Supervisor/Manager ____________________________ Date __________ Department Head ______________________________ Date __________ Human Resources ______________________________ Date __________