Nonverbal Communication
Alice Kim
Int. Speaking & Listening
9/28/15
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What is Nonverbal Communication?

The process of communication through sending and receiving wordless
(mostly visual) cues between people
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Roles of Nonverbal Cues
1. Repetition: repeat the message that a person makes verbally
2. Contradiction: contradict a message that an individual is trying to convey
3. Substitution: substitute for a verbal message
4. Complementing: add or complement a verbal message
5. Accenting: accent or underline a verbal message
3
In your groups, come up with an
example for each of the different roles
that nonverbal cues can play
(3 minutes)
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Types of Nonverbal Cues

Facial expressions

Body movements/posture

Gestures

Eyes - rate of blinking, pupils, gaze

Touch (Haptics)

Space (Proxemics) - 18 in. to 4 feet

Voice (Paralinguistics) - e.g., tone, volume, pitch
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Facial Expressions
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Another example
https://www.youtube.com/watch?v=1HkqeORgn_U
1:44
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Body movements
https://www.youtube.com/watch?v=0-Dqo2BFg2o
2:33
8
Gestures
https://www.youtube.com/watch?v=fQaRoZy8JlE
0:30
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Eye Contact
https://www.youtube.com/watch?v=OUQAeGkhsoY
0:33
10
Proxemics (space)
https://www.youtube.com/watch?v=2EomKbf9gks
1:00
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Paralinguistics
Pitch
https://www.youtube.com/watch?v=06PJ-V0QAJE
2:05
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Paralinguistics
Tone
https://www.youtube.com/watch?v=J8-KdFXxmTQ
13
Paralinguistics
Tone & Volume
https://www.youtube.com/watch?v=XrYujI3y4pg
1:33
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Why is it important?

Our nonverbal cues/signals say a lot even without us speaking

To be a good communicator, you must be able to read and understand nonverbal cues/signals

Natural, unconscious language that broadcasts our true feelings and thoughts
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