Name JOCELYN SANGLAY GUARIÑA Contact Number +6590511138 Position Applied Admin/ Customer Service/Marketing Course/School Far Eastern University(FEU) – Business Administration Arellano High School (Secondary) Manila Philippines Years of Experience 12 + Current Location Singapore Nationality Filipino Status Single Availability Anytime Expected Salary 1,800 SGD Reason For Leaving Fresh Challenge/Finish Contract Reference contact Jannete Guariña (sister living in Singapore) +6584591719 JOCELYN S. GUARINA BLOCK 213 LIFT B CHOA CHU KANG CENTRAL SINGAPORE MOBILE: +6590511138 EMAIL: lady_celine201@yahoo.com QUALIFICATION SUMMARY: • 12 years of experience in different line of businesses. Worked as an Admin/Customer Service Oriented that response to all customer required and complain.Clerical works such as issuing Invoices PO and DO, promotes products and maintain the stocks of the products . Assist and communicates personally with the customer needs and telling them about the opening jobs that we offer to the clients via phone calls and emails. Also worked as a machine operator. Operating machine with correct specifications operating for change device and change tool. WORK EXPERIENCE: Marketing Consultant Euroasia Phil. (may 2015- December 2015) Scope of work: Advertise and Posting the opening job that we are hiring. Answering the calls of our clients inquiry.Explaining everything to them about the Opening job position.Doing clerical works such as data entry,filling documents etc. If possible we set schedule for preliminary interview to the selected applicants. Admin/Telemarketing/Customer Service/Accounts Jabal Arafah Stationery (Dubai) March 2011- April 2015 Scope of Work: • • • • • Preparing Quotation,Sales invoice,Purchase order Etc. Doing Telemarketing to increase our Sales. Handling the accounts asking the payment from clients with Tally ERP Software. Clerical Works such as Data Entry,Filling documents Etc. Handling Incoming calls and reply via email and all other admin duties. Marketing/Cutomer Service(Recruiter) Asia World Recruitment Inc.(Phil.) November 2009- January 2011 Scope of Work: • • Ability to build relationships and positively influence clients and colleagues.. Work closely to develop position profile and to understand overall needs and requirements (description,salary,timing,expectations and etc.) • Educate the client on the recruiting process and the roles involved in the process.Disposition all candidates personally contacted in recruiting cycle like phone screen,and interview with the higher manager or employer.Solicit referrals from potential candidate that hires. Sales Attendant/Merchandiser Robinson Galleria Mall, Makati, Philippines January 2008- February 2009 Scope of Work: • • • • Greet Customer and escort them to the products. Maintain the stocks of our products. Assist and communicates personally with the customer needs and telling them abouth the products. Familiar enough with the product to answer any question of the customer. Machine Operator/ QC(Quality Controller) Kaosiung Taiwan Taoyuan Taiwan December 2001- January 2006 Scope of Work: • • • • • • • Operating the machine with correct spec Monitoring the IC product with the use of microscope Operating for change device and change tool(Capillary) Observing the machine in a good condition Wearing a bunny suit for a clean room place to protect the product to Dust and particles. Inspect the products before bring to packing area. EDUCATION: • Far Eastern University (FEU)- Business Administration Manila Phillipine College (1991-1995) • Arellano High School (Secondary) Manila Philippine (1987-1991) Andres Bonifacio Elem.School (Primary) Manila Phillipine (1981-1986) Dialect Language: ENGLISH,MANDARIN