Department of Business and Information Technology
ERP 346 – ERP Systems Design and Implementation
Spring 2009
Missouri University of Science and Technology
Department of Business and Information Technology
COURSE PREFIX, NUMBER, AND TITLE:
ERP 346 - ERP Systems Design and Implementation
CLASS TIME AND LOCATION:
MWF 1:00 - 1:50PM, Computer Science 206
INSTRUCTOR INFORMATION
Instructor’s Name: Yu-Hsien Chiu, M.S.
Office Location: Fulton Hall 112
Office Phone:
573-341-6907
E-mail Address: chiuyu@mst.edu
Blackboard:
http://blackboard.mst.edu
Office Hours:
Tu 1:30AM – 2:30PM; Fr 11:00AM – 12:00PM or by appointment
COURSE INFORMATION
Course Description:
The course provides a technical overview of Enterprise Resource Planning systems and their impact on
organizations. SAP ECC is introduced to illustrate the concepts, fundamentals, framework, general
information, technology context, the technological infrastructure, and integration of business enterprisewide applications.
Prerequisite:
IST 50/141
Required Materials:
 Enterprise Systems for Management, 1e – Luvai F. Motiwalla, Jeff Thompson, Pearson Prentice
Hall
 SAP Lab Instruction
Instructional Method:
Class instructions will include lectures and software operations. Classroom activities will include
individual and group work on case study and lab exercises. Each student is expected to read the material
before the scheduled class discussion. All assigned material may not be covered in the lecture,
therefore, it is the student’s responsibility to bring up for discussion any material he or she does not
completely understand.
Understand the basic concepts, architecture and terminology of an ERP system
Understand and communicate the need and examine the capabilities of an
enterprise resource planning system
Understand the business process view of an organization through the process of
ERP system
Understand and communicate the impact of events, activities, and transactions
across the functions of an organization
Recognize the life-cycle of an ERP implementation project
Master life-long learning ability in the area of ERP
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X
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X
X
X
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X
X
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Teamwork
Use of
Information
Technology
Critical Thinking
Communication
Skills
Course Learning Objectives
By completing this course, students are expected to be able to:
X
X
X
Department of Business and Information Technology
ERP 346 – ERP Systems Design and Implementation
Spring 2009
GRADING POLICY
Grading Scale
A final letter grade is to be awarded to each enrolled student in accordance with the standard grading scale
system:
A:  900
B: 800 – 899
Grading Plan
Tests and Final Exam
Lab Assignments
Project
Quizzes
Paper
Knowledge Sharing & Participation
C: 700 - 799
35%
20%
15%
10%
10%
10%
D: 600 – 699
F: < 599
350 points
200 points
150 points
100 points
100 points
100 points
1000 points
Grade Determination
Tests and Final Exam
During the course of the semester, there will be two Tests and one Final Exam. Each Test accounts for
100 points, whereas the Final Exam accounts for 150 points. All tests will take place in the regular lecture
room. The final exam will be scheduled during the final exam period. There will be no make-up test
during the semester, unless you have a legitimate reason and you notify the instructor 5 school days
before the test/exam. In such case, you must also submit paper document to prove the absence. If you
miss a test for a legitimate reason, the value will be shifted and added to the final exam. .
Lab Assignments
You will spend a significant amount of time for this course on the SAP R/3 system. During the course of
the semester you will be expected to do several hands-on exercises. Timely completion of these
exercises is very important to be successful in this course.
Project
The group project is to demonstrate the master of the system processes and reports that you learn in this
semester. Each project team will consist of two to three students. Details will be provided in the class.
Quizzes
Quizzes, consisting of true/false, multiple-choice questions, simple problems, and/or system operation,
will be given several times during the semester. Quizzes may be announced or unannounced. Your 4
best quizzes will apply to your course grade. There will be no make-up quizzes during the semester. If
you miss a quiz with an advanced absence notice, the value missed will not be made up but will be
weighted based on the total quizzes you have for the semester.
Paper
During the semester, you will have to submit a paper. The paper is meant to study the real world ERP
design and implementation case. The paper will heavily involve with internet research or the using of
library references. Details will be provided in the class. Paper must be handed at the beginning of the
class period on the assigned date due.
Knowledge Sharing
The learning of ERP is a life-long task if you would choose ERP as your career. Therefore, it is crucial to
build the life-long learning ability. The webcast provides rich source of latest leading
solutions/technologies, which cannot be covered by textbook. In this course, you are requested to attend
one webcast offered by SAP or related professional parties. You will give a presentation to share the
webcast in the class.
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Department of Business and Information Technology
ERP 346 – ERP Systems Design and Implementation
Spring 2009
COURSE POLICIES
Attendance
Students are expected to demonstrate professionalism. Attendance will be taken. Absence will be
excused if arrangement is made prior to the absence. Students who have four noted absences will have
their final course grade reduced by one letter grade. The instructor reserves the right to drop a student if
five or more noted absences occur.
Use of Blackboard
Course materials can be found on Blackboard. You will be either altered by e-mail (done through
Blackboard) when there are changes, additions, or assignments on Blackboard. The announcement on
Blackboard will also be served as alternate channel to communicate such changes. Discussion Board of
Blackboard will be the sole window for technical problem solving. (See Supporting of SAP Lab section
for detail information.)
Penalty for Missing a Deadline
For any assignment with designated due date, unless you have a legitimate reason and you notify the
instructor 5 school days before the due date, a student will be penalized 25% of the value of the
assignment for each class day late. No assignment will be accepted if submitted two school days after
the due date.
Supporting of SAP Lab
The supporting of SAP Lab, including lab exercises and project, will be provided through the Discussion
Board on Blackboard. SAP system related questions will not be answered through e-mail by the
instructor. Before post a question on the Discussion Board, it is the student’s responsibility to check if
same question has been posted before. To better assist you in solving SAP technical problem, additional
SAP Help session can be provided by the instructor. However, please do not expect your question will be
answered promptly outside of the instructor’s working hours, that is 8:30am to 5:30pm, Monday to Friday.
Lateness
Normally, the instructor will be in class on time. However, if the instructor is late by more than fifteen
minutes, students should check with the Department of Business and Information Technology located in
Fulton 101 whether the class will be canceled. Students are expected to be in class on time.
Academic Alert System: (http://academicalert.mst.edu/)
MST is committed to the success of its students by providing an environment conductive to teaching and
learning. To ensure that every student takes full advantage of the educational opportunities and support
programs on campus, the University has implemented an Academic Alert System, a web-based
application. The purpose of the System is to improve the overall academic success of students by:
 Improving communication between students, instructors, and advisors;
 Reducing the time required for students to be informed of their academic status;
 Informing students of actions they need to perform in order to meet the academic requirements in
the courses they are taking.
To assist you, I will initiate an academic alert for students who are not meeting academic course
requirements through poor performance on assignments or poor attendance. When an alert is initiated,
an email is immediately sent to the instructor, student, and advisor. You are encouraged to respond
quickly to all academic alerts. If you fail to open the alert within one week, email notification is sent to
your advisor.
Academic Integrity Statement: (http://registrar.mst/academicregs/)
Violations of the University's academic code include, but are not limited to, possession of or use of
unauthorized materials during quizzes or tests; providing unauthorized information to another student; or
copying the work of another person. Violations may result in academic penalties in addition to receiving
an "F" on the assignment in question. (See page 30 of MST’s “Student Academic Regulations” handbook
for further details about student standards of conduct relative to the system’s Collected Rules and
Regulations section 200.010.)
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Department of Business and Information Technology
ERP 346 – ERP Systems Design and Implementation
Spring 2009
Disability Support Services: (http://dss.mst.edu/)
If you have a documented disability and anticipate needing accommodations in this course, you are
strongly encouraged to meet with me early in the semester. You will need to request that the Disability
Services staff send a letter to me verifying your disability and specifying the accommodation you will need
before I can arrange your accommodation. If you have a disability that might require academic
accommodations, please visit Disability Support Services in 204 Norwood Hall (341-4211; dss@mst.edu)
very early in the semester.
COURSE OUTLINE
The following is our tentative schedule for the semester. The Instructor reserves the right to modify
course schedule and/or procedures in the event of circumstances beyond her control.
Wk
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Date
Mon., 1/12/09
Wed., 1/14/09
Fri., 1/16/09
Mon., 1/19/09
Wed., 1/21/09
Fri., 1/23/09
Mon., 1/26/09
Wed., 1/28/09
Fri., 1/30/09
Mon., 2/2/09
Wed., 2/4/09
Fri., 2/6/09
Mon., 2/9/09
Wed., 2/11/09
Fri., 2/13/09
Mon., 2/16/09
Wed., 2/18/09
Fri., 2/20/09
Mon., 2/23/09
Wed., 2/25/09
Fri., 2/27/09
Mon., 3/2/09
Wed., 3/4/09
Fri., 3/6/09
Mon., 3/9/09
Wed., 3/11/09
Fri., 3/13/09
Mon., 3/16/09
Wed., 3/18/09
Fri., 3/20/09
Mon., 3/23/09
Wed., 3/25/09
Fri., 3/27/09
Mon., 3/30/09
Wed., 4/1/09
Fri., 4/3/09
Mon., 4/6/09
Wed., 4/8/09
Fri., 4/10/09
Mon., 4/13/09
Lecture Topic
Introduction – Course objectives and requirements
Chapter 1 – Introduction to Enterprise Systems for Management
Chapter 3 – Enterprise Systems Architecture
MLK Day – no class
Lab 1 – SAP R/3 Navigation
Chapter 3 – Enterprise Systems Architecture
Lab 2 – Purchase to Payment
Lab 2 – Purchase to Payment
Lab 2 – Purchase to Payment
Chapter 4 – Development Cycle
Chapter 4 – Development Cycle
Chapter 4 – Development Cycle
Lab 3 – Production Planning and Execution
Lab 3 – Production Planning and Execution
Test 1 – Chapters 1, 3 & 4; Labs 1 & 2
Lab 3 – Production Planning and Execution
Lab 3 – Production Planning and Execution
Lab 3 – Production Planning and Execution
Chapter 5 – Implementation Strategies
Chapter 5 – Implementation Strategies
Lab 4 – Order to Collection
Lab 4 – Order to Collection
Lab 4 – Order to Collection
Chapter 6 - Software and Vendor Selection
Chapter 6 - Software and Vendor Selection
Chapter 6 - Software and Vendor Selection
Spring recess – no class
Review for Test #2
Test 2 – Chapters 5 & 6; Labs 3 & 4
Lab 5 – Financial Management
Spring break – no class
Spring break – no class
Spring break – no class
Lab 5 – Financial Management
Lab 5 – Financial Management
Lab 5 – Financial Management
Chapter 8 – Program and Project Management
Chapter 8 – Program and Project Management
Chapter 8 – Program and Project Management
Chapter 9 – Organizational Change and Business Process
Reengineering
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Assignment
Lab 1 Given
Lab 1 Due
Lab 2 Given
Lab 2 Due
Lab 3 Given
Lab 3 Due
Lab 4 Given
Lab 4 Due
Paper Due
Lab 5 Given
Lab 5 Due
Department of Business and Information Technology
ERP 346 – ERP Systems Design and Implementation
Spring 2009
Wed., 4/15/09
Fri.,
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4/17/09
Mon., 4/20/09
Wed., 4/22/09
Fri.,
4/24/09
Mon., 4/27/09
Wed., 4/29/09
Fri., 5/1/09
Mon., 5/4/09
Wed., 5/6/09
Fri., 5/8/09
Thu., 5/14/09
Chapter 9 – Organizational Change and Business Process
Reengineering
Chapter 9 – Organizational Change and Business Process
Reengineering
Chapter 7 – Operations and Post-implementation
Chapter 7 – Operations and Post-implementation
Chapter 7 – Operations and Post-implementation
Chapter 10 – Global, Ethics and Security Management
Chapter 10 – Global, Ethics and Security Management
Chapter 10 – Global, Ethics and Security Management
Chapter 11 – Supply Chain Management
Chapter 12 – Customer Relationship Management
Review for Final Exam
Comprehensive Final Exam (10:30 – 12:30)
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Project Due