1
TQF 3
Course Specification
Institution's name
Faculty
Rangsit University
Nursing
Section 1: General Information
Course title
BNP 204 Communication in Nursing
Number of credit
2 credits (2-0-4)
Curriculum
Nursing
Type of subject
 Required subject in technical subject section: Basic Nursing Profession
Course co-ordinator 1) Aj. Nipada Thareepian
2) Aj. Sangrawee Maneesri
Course instructor
1) Aj. Nanthida Panthusas
2) Aj. Sangrawe Maneesri
Semester
Special  First
Second
Year
First year  Second year
Third year
Fourth year
Pre-requisite
None
Co- requisite
None
Study Place
School of Nursing, Rangsit University
Date of update course description
8 July 2015
2
Section 2: Purposes and Objectives
1. Purpose of the course
To enable students to understand the basic concepts of communication process, levels and forms of
communication, factor influencing communication, communication in nursing, nurse-patient
therapeutic/helping relationship, and professional characteristics and communication skills developments
2. Purpose in course development/Improve subject
- Communication is vital in daily life. Therefore, it is important that students have knowledge and
understand about communication process, factors influencing communication and improve
communication skills efficiently.
- Communication in nursing is important in nursing because it is basic skill to communicate with patients
to find out patients’ problems, to build nurse-patient therapeutic/helping relationship, and to develop
professional characteristics
Section 3: Course Description and Working Process
1. Course description
Basic concepts of communication process, levels and forms of communication, factor
influencing communication, communication in nursing, nurse-patient therapeutic/helping relationship;
professional characteristics development and communication skills are focused.
2. Teaching hours per semester
Classroom tutorial discussion
30 hours
Practice in laboratory
None
Self-study
60 hours
3. Contact hours for student per week
- Student makes an appointment with teacher and meets at designated time.
- Teacher manages time for students to consult individually (only for those who need to consult
with teacher) approximately 1 hour per week
3
Section 4: Student Learning Outcome Development
Learning outcome
1. Moral and Ethical Development
1.1 To respect human’s value and
honor
1.2 To be responsible for self
conduct
1.3 To have self-discipline and be
honest
2. Knowledge
2.1 Understand main point of
science in nursing profession, health
system, and factors influencing social
and health system change
2.2 Understand nursing process
and using of nursing process
3.Intellectual skills
3.1 To be able to realize self
potential and weakness and find out
how to develop one’s self
3.2 To be able to investigate and
analyze information from various
resources
3.3 to be able to use information
knowledge and evidence to solve
problems efficiently
Learning activities
Evaluation
1. Moral and Ethical Evaluation
1.1 Course orientation emphasizing on (5% )
class participation and handing in
1.1 Overall class participation not
assignment on time
less than 80%
1.2 Practice building nurse-patient
1.2 Be in proper uniform
relationship case scenario
1.3 Hand-in assignment on time
2.1 Class lecture:
2.1 Post-test 32 points (30%)
1) Basic concepts and principle
1) 7 problems (7 points)
of communication
2) 7 problems (7 points)
2) Nurse-Patient Relationship
3) 8 problems (8 points)
3) Therapeutic Relationship
4) 8 problems (8 points)
4) Professional Nurse’s
2.2 Final exam 40 points (40 %)
Characteristics
5) Interview and Patient Education
3.1 Exercise to analyze self readiness to
develop profession characteristics
including assertiveness, respect, warmth,
and genuineness and indentify self
development way
3.2 Analyze building nurse-patient
relationship case scenario (Effective
communication)
3.1 Evaluate profession
characteristics; realize self
potential and weakness and way
to develop one’s self 5 points
(5%)
3.2 Evaluate from result of nursepatient relationship case scenario
10 points (10%)
4
Learning outcome
4. Interpersonal skills and
responsibility
4.1 To be able to work as a team
leader or team member in nursing team,
health team, and other teams in any
level and different circumstance of
public health system
5. Analytical and numerical skills,
communicable skills, and using
information and technology
5.1 To be able to analyze data and
change to efficient information and
transfer to others clearly
Learning activities
Evaluation
4.1 Practice interviewing a patient
using 2 health plans
4.1 Evaluate from interview
report 10 points (10% )
5.1 Present results of self analysis,
case scenario analysis and interview
5.1 Point evaluation is the same
as 3.1, 3.2 and 4.1
Section 5: Lesson Plan and Evaluation
1. Lesson plans
Topic
Chapter 1 Basic concept and
principle of communication
Chapter 2 Nurse-Patient
Relationship
Number
Learning and teaching
of hours
activities/learning resources
5 hrs -Pre-test
-Lecture: basic concepts and principle of
communication and group discussion
-Post-test
3 hrs -Lecture: standard communication
between nurse and patient and study
conclusion
-Give example as role play
-Post-test
Teacher
Aj.Nanthida
Aj.Sangrawee
Aj.Niphada
Aj.Nanthida
Aj.Sangrawee
Aj.Niphada
5
Topic
Chapter 3 Therapeutic Relationship
Number of
Learning and teaching
hours
activities/learning resources
-Lecture: therapeutic relationship and
7 hrs
study conclusion
-Give example as role play
-Analyze building nurse-patient
relationship case scenario
-Present building nurse-patient case
scenario
Chapter 4 Professional Nurses
Characteristics
9 hrs
-Post-test
-Lecture: Professional Nurses
Characteristics
-Exercise: profession characteristics;
assertiveness, respect, warmth and
genuineness
Teacher
Aj.Nanthida
Aj.Sangrawee
Aj.Niphada
Aj.Nanthida
Aj.Sangrawee
Aj.Niphada
-Analyze self readiness to develop
profession characteristics and way to
develop one’s self
-Present self readiness to develop
profession characteristics and way to
develop one’s self
Chapter 5 Concepts of Patient’s
Interview and Patient Education
6 hrs
- Post-test
Aj.Nanthida
-Lecture: patient’s interview
Aj.Sangrawee
-Lecture: patient education
Aj.Niphada
-Give example and role play
-Interview a patient using health plan
–Present result of patient’s interview
6
2. Evaluation criterias
Oder
1
2
3
4
Evaluation method
1.1 Enough class participation
1.2 Be in proper uniform
1.3 Hand-in assignment on time
2.1 Post-test chapter 1-2
2.2 Post-test chapter 3-4
2.3 Final-term Examination
3.1 Analyze building nurse-patient relationship case
scenario
3.2 Analyze self readiness to develop profession
characteristics and way to develop one’s self
4.1 Patient interview using health plan
Total
Week
1-17
4
10
17
7
Evaluation
proportion
5%
30%
40%
10%
5%
12
15
10 %
100%
Section 6: Learning and teaching resource
1. Main texts
Bradley, J. C. and Edinberg, M. A. (1986). (2nded.). Communication in the Nursing Context.
Connecticut: Appleton-Century_Crofts.
CNO (College of Nurses of Ontario) (2006). Practice Standard: Therapeutic Nurse-Client
Relationship.
Ellis, R. B., Gates, R. J., Kenworthy, N. (1995). Interpersonal communication in Nursing: Theory
and Practice. New York: Pearson Professional.
Freshwater, D. (2002).Therapeutic Nursing. London: SAGE Publications.
Hein, E. C. ( 1980). (2nded.). Communication in Nursing Practice. Massachusetts: Little, Brown and
Company.
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Riley, J. B. (2008). (6thed.). Communication in Nursing. St. Louis, Missouri: Mosby.
Smith, S. (1992). (2nded.). Communications in Nursing. St. Louis, Missouri: Mosby.
Sundeen, S. J., Stuart, G. W., Rankin, E. AD. (1998). (6thed.). Nurse-Client Interaction: Implementing
the nursing process. St. Louis, Missouri: Mosby.
Section 7: Evaluation and Improvement Plan
1. Effective evaluation strategies by students
- Student’s reflect learning-teaching activities, strong and weak point of the course in classroom
and during practice in real situation.
- Unit evaluation and course evaluation by student at the end of course.
2. Teaching evaluation strategies
- Evaluation on learning-teaching activity by team-teaching, colleagues, and administrators.
- Observation on student participation, discussion, role play and presentation.
- Outcome from post-test and final examination.
3. Teaching Improvement
- Improve in learning-teaching activities based on student's reflection and evaluation of the course.
- Teaching-team, head of nursing group, curriculum committee arrange a conference to improve
the course.
4. Verification of the student's achievement
- Team teaching review the minimum, average, and maximum scores of the examination
and written report.
- The student's scores and grading will be verified by team-teaching, head of nursing group,
and the committee members.
5. Re-evaluation and plan for effectiveness of the course improvement
- Use the evidence from course evaluation and unit evaluation to improve the learning-teaching
activities of the course annually.
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Class Schedule
BNP 204 Communication in Nursing, Academic year 2015
Week
1
Date/Time
Number of hours
Topic
Fri, 21 Aug
2 hrs
Course orientation: study responsibility and pre-test
8.00-10.00 am.
Teacher
Aj.Niphada
Aj.Sangrawee
2
Fri, 28 Aug
8.00-10.00 am.
2 hrs
Aj.Niphada
Aj.Sangrawee
3
Fri, 4 Sep
8.00-10.00 am.
2 hrs
4
Fri, 11 Sep
8.00-10.00 am.
2 hrs
5
Fri, 18 Sep
8.00-10.00 am.
2 hrs
Chapter 1 Basic concepts and principle of
communication
1.1 Lecture: basic concepts and principle of
communication and group discussion
Chapter 2 Nurse-Patient Relationship
2.1 Give example using role play
2.2 Lecture: standard communication between nurse
and patient and study conclusion
Post-test
Chapter 1 Basic concepts and principle of communication
Chapter 2 Nurse-Patient Relationship
Chapter 3 Therapeutic Relationship
3.1 Give example as role play
3.2 Lecture: therapeutic relationship and study
conclusion
6
Fri, 25 Sep
8.00-10.00 am.
2 hrs
Aj.Niphada
Aj.Sangrawee
7
Fri, 2 Oct
8.00-10.00 am.
2 hrs
Analyze building nurse-patient relationship case
scenario
Present building nurse-patient relationship case
scenario (10%)
8
Fri, 9 Oct
8.00-10.00 am.
2 hrs
Chapter 4 Professional Nurses Characteristics
4.1 Lecture: professional nurses characteristics
Aj.Niphada
Aj.Sangrawee
9
Fri, 16 Oct
8.00-10.00 am.
2 hrs
4.2 Exercise profession characteristics;
assertiveness, respect, warmth and genuineness
4.3 Group discussion
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
9
Week
10
Date/Time
Number of hours
Topic
Fri, 30 Oct
2 hrs
Post-test
8.00-10.00 am.
Chapter 3 Therapeutic Relationship
Chapter 4 Professional Nurse’s Characteristics
Teacher
Aj.Niphada
Aj.Sangrawee
11
Fri, 6 Nov
8.00-10.00 am.
2 hrs
Aj.Niphada
Aj.Sangrawee
12
Fri, 13 Nov
8.00-10.00 am.
2 hrs
13
Fri, 20 Nov
8.00-10.00 am.
2 hrs
14
Fri, 27 Nov
8.00-10.00 am.
Fri, Dec 4
8.00-10.00 am.
2 hrs
Chapter 5: Concepts of Patient’s Interview and Patient
Education
5.1 Patient’s Interview lecture
5.2 Patient Education lecture
Interview patient
2 hrs
Present patient’s interview result
15
16
17
Fri, Dec 11
8.00-10.00 am.
Fri, Dec 16
8.00-10.00 am.
Analyze self readiness to develop profession
characteristics and way to develop one’s self
Present self readiness to develop profession
characteristics and way to develop one’s self
Self- study
Final Examination
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee
Aj.Niphada
Aj.Sangrawee