18th International Product Development Management Conference June 4-7, 2011 Delft, The Netherlands Final Program Saturday June 4, 2011 12:00-12:30 Welcome and lunch PhD Workshop (@ the Faculty of Industrial Design Engineering) 12:30-17:30 PhD Workshop @ the Faculty of Industrial Design Engineering PhD Dinner at Café de V (@ theCenter of Delft) 19:00 Sunday June 5, 2011 09:00-12:00 12.00-13:00 13:00-16:45 17.00-19.30 PhD Workshop @ the Faculty of Industrial Design Engineering Lunch PhD Workshop @ the Faculty of Industrial Design Engineering Lunch Conference Board @ the Town Hall (first floor) at the Market Square in the Center of Delft Conference board (13.00) and Scientific committee meeting (14.30) @ the Town Hall (first floor), Market Square, Delft Welcome Reception @ the Town Hall (ground floor) with speeches from the Mayor of Delft, the TU Delft Rector and the Dean of the School of Design. Monday June 6, 2011 Conference day 1 07.30-08.00 08:00-08:45 08:45-09:15 09:15-10:30 10:30-11:00 Buses to the Faculty of Industrial Design Engineering (Buses leave from the Delft Centre Hotel and from the Market in Delft (Blue Heart)) at 7.30, and at 08.00 from China Holland Hotel. Registration @ the Faculty of Industrial Design Engineering Opening & Welcome @ the Van der Grinten Lecture Hall Chairman of the Organizing Committee: Prof. Dr. ChristerKarlsson (10min) Local Host and Conference Chairperson: Prof. Dr. Erik Jan Hultink (5 min) Introduction to the Faculty of Industrial Design Engineering: Prof. Dr. Ir. Jan Buijs (15min) Keynote addresses –Van der Grinten Lecture Hall Ir.Paul Gardien (Philips Design Board) – Innovate through design Prof. Dr. Roberto Verganti (Politecnico di Milano / CopenhagenBusinessSchool) – Making sense of things in a world full of opportunities: Glimpses on the new challenges of design. Coffee break Parallel sessions 11:00-12:30 Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 16 Innovate Through Design Tony di Benedetto LINKING DESIGN AND BUSINESS STRATEGIES: THE STRATEGIC EMPLOYMENT OF STYLING IN THE GERMAN PASSENGER CAR MARKET PERSON OSCAR,JAN SCHOORMANS, DIRK SNELDERS Open Innovation Marketing NPD Strategy PD Process Radical Innovation Creativity Networks DESIGN AS A DRIVER FOR PACKAGING INNOVATION RELATIONS BETWEEN NPD, AWARDED DESIGN AND COMMERCIAL SUCCESS OF FOOD & BEVERAGE PACKAGING COLENBRANDER WANDER, JAN BUIJS, Tom Hustad VIRTUAL USER INTEGRATION FOR NEW PRODUCT DEVELOPMENT: A REVIEW OF LITERATURE AND PERSPECTIVES FOR FUTURE RESEARCH FAULLANT RITA, KRAJGER INES, SCHWARZ ERICH Keith Goffin THE IMPACT OF DESIGN ON SATISFACTION AND CONSUMER REPURCHASE BEHAVIOR HELLEN KATARINA, MARIA SÄÄKSJÄRVI, OANA VELCU Antonio Fernandes BALANCED INNOVATION PORTFOLIO FUNDING AND ITS IMPACT ON NEW PRODUCT PERFORMANCE BAUER MANUEL, JENS LEKER Ludwig Bstieler NAVIGATING ORGANIZATIONAL CHALLENGES IN IDEA WORK: HOW ACTORS PROMOTE THEIR IDEAS BY RELATING THEM TO OR CHALLENGE CURRENT PRACTICES, VALUES AND VISIONS IN THE ORGANIZATION GISH LIV, CHRISTIAN CLAUSEN John Christiansen LEAD USERS AND NON-LEAD USERS: DO THEIR PREFERENCES REALLY DIFFER IN PRODUCT DESIGN? SÄNN ALEXANDER, DANIEL BAIER SørenSalomo DESIGN OUTSOURCING AND NPD PERFORMANCE: INSIGHTS FROM THE FASHION INDUSTRY TRAN YEN, VOLKER MAHNKE Hans Koller THINGS GET WORSE BEFORE GETTING BETTER: OUTSOURCING NPD ACTIVITIES SMETS LYDIE, KIM E. VAN OORSCHOT, FRED LANGERAK “THE GOOD INTO THE POT, THE BAD INTO THE CROP”: HOW TO IDENTIFY THE BEST DESIGNS?” HUTTER KATJA, JOHANN FUELLER, JULIA HAUTZ, KURT MATZLER AN EMPIRICAL ANALYSIS OF USER INNOVATION PROCESSES IN THE MEDICAL DEVICES INDUSTRY STOCKSTROM CHRISTOPH, ALEXANDRA HÜNER, CHRISTIAN LÜTHJE BLENDING EMOTIONAL AND FUNCTIONAL ATTRIBUTES FOR CUSTOMER EXPERIENCE DESIGN: A QUALITATIVE STUDY ON A MOBILE APPLICATION PROJECT IN TURKEY BERBER AYKUT, YASIN ROFCANIN, BILGE IDEA ADVANCEMENT IN NEW PRODUCT DEVELOPMENT - A GRASSROOT PERSPECTIVE BJORKLUND TUA, MIKO LAAKSO SELECTION PRACTICES FOR DISCONTINUOUS AND RADICAL INNOVATION IN ESTABLISHED COMPANIES. LEDWITH ANN, JOHN NICHOLAS, JOHN BESSANT INDUSTRIAL DESIGNERS AND THEIR ROLE IN NEW PRODUCT DEVELOPMENT GOFFIN KEITH, PIETRO MICHELI, JOE JAINA AND ROBERTO VERGANTI INNOVATION IN OPEN INDUSTRIAL NETWORKS KARLSSON CHRISTER, MARTIN SKÖLD SASKIA HARKEMA A NARRATIVE APPROACH TOWARDS UNDERSTANDING INNOVATION WIKSTRÖM ANDERS, KARIN BERGLUND COLLABORATIVE COMMUNICATION AND RELATIONSHIP TRUST ON NEW PRODUCT DEVELOPMENT OUTCOMES PEMARTÍN MARÍA, JOSÉ LUIS MUNUERAALEMÁN, ANA I. RODRÍGUEZESCUDERO WHY PARTICIPATION IN DIRECT DEMOCRATIC INITIATIVES RENDERS PROCEDURAL UTILITY: EXPERIMENTAL EVIDENCE FROM A MARKET CONTEXT PRANDELLI EMANUELA, CHRISTOPH FUCHS, MARTIN SCHREIER SUPPLIER INVOLVEMENT IN NEW PRODUCT DEVELOPMENT. JARMILA KOPECKA, SICCO SANTEMA, ERIK JAN HULTINK Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 16 Innovate Through Design Gerda Gemser MANIFESTATION OF DESIGN THINKING IN CREATING A BUSINESS CONCEPT AND STRATEGY KIRJAVAINEN SENNI, MARIA CLAVERT Open Innovation Marketing NPD Strategy PD Process Networks Creativity Teaching NPD ChristerKarlsson INNOVATING INNOVATION POLICY: THE ROLE OF INNOVATION PRIZES AND OTHER EMRGING TOOLS COLOMBO GABRIELE, PAOLO LANDONI, ROBERTO VERGANTI Jan van de Ende PERFORMANCE FACTORS IN THE COLLABORATION BETWEEN DESIGN AGENCIES AND THEIR CLIENTS’ MARKETING DEPARTMENTS: A MARKETING POINT OF VIEW HEMONNET-GOUJOT AURELIE, DELPHINE MANCEAU TomassoBuganza TURNING CONCEPT DEFINITION INTO FINANCIAL PERFORMANCE: THE PATH AND THE ROLE OF PRODUCT INNOVATIVENESS AND CROSS-FUNCTIONAL INTEGRATION CALABRETTA GIULIA, BORIS DURISIN Helen Perks INFLUENCE OF TOOLS INPUT/OUTPUT REQUIREMENTS ON MANAGERS CORE FRONT END ACTIVITIES IN NEW PRODUCT DEVELOPMENT DI MININ ALBERTO, FRANCESCO PAOLO APPIO, SOPHIANE ACHICHE, TIM C. MCALOONE Jose Luis Munuera HUMAN CAPITAL AND TECHNOLOGY LICENSING PERFORMANCE: EVIDENCE FROM THE BIOPHARMA INDUSTRY BIANCHI MATTIA, FEDERICO FRATTINI ULRICH LICHTENTHALER Paul Coughlan DEVELOPING A SCALE TO MEASURE CUSTOMER EXPERIENCE BELTAGUI AHMAD, MARINA CANDI, JOHANN CKH RIEDEL Serge Rijsdijk YOU CAN'T TEACH AN OLD DOG NEW TRICKS: BRINGING AN INNOVATIVE MINDSET INTO THE CLASSROOM DOERNER NADIN, FELICITAS MORHART, OLIVER GASSMANN, TORSTEN TOMCZAK, BASTIAN WIDENMAYER Monday 11.00-12.30 continued 12:30-13:30 BAYKAL, GOKCE YAYIMLI EFFECT OF ACTIVE EXPLORATION ON VARIETY OF TECHNOLOGY SEEDS AND DEVELOPMENT SPEED KISHI NAOKO TOWARDS A NEW LOGIC OF MARKET ORIENTATION AND ENTREPRENEURIAL ORIENTATION ALIGNMENT FOR RADICAL KNOWLEDGE INTENSIVE CORPORATE VENTURES BAUWEN GUY, SUSAN HART AN EXAMINATION OF THE EFFECTS OF TEAM EMOTIONAL INTELLIGENCE ON CREATIVITY AND PERFORMANCE: A COMPARISON BETWEEN DESIGN AND BUSINESS STUDENTS BARCZAK GLORIA, FRIDO SMULDERS, GERDA GEMSER, FELICIA LASSK, JAY MULKI INNOVATION THROUGH ONLINE COMMUNITIES: THE EFFECT OF REWARD SIZE AND MOTIVATION ON CONTRIBUTIONS ACAR OGUZ ALI, JAN VAN DEN ENDE Lunch Parallel sessions Monday 13:30-15:00 Monday 13.30-15.00 Continued 15:00-15:30 KEY FACTORS IN VISUALIZING THE VALUE MODEL IN OPEN INNOVATION PROJECTS KASSENAAR PAULA, YUAN LU, LISA OP 'T HOF, TILDE BEKKER IMPROVING DESIGN WITH OPEN INNOVATION: A BENDABLE MANAGEMENT TECHNOLOGY CHRISTIANSEN JOHN K., MARTA GASPARIN AND CLAUS VARNES THE ONLINE SLACKTIVIST: A NEW FORM OF INFLUENTIAL USER LANGLEY DAVID, TIJS VAN DEN BROEK CONSEQUENCES OF NEW PRODUCT DEVELOPMENT SPEED: A METAANALYSIS CANKURTARAN PINAR, FRED LANGERAK, ABBIE GRIFFIN GUT FEELING VERSUS IDEA ASSESSMENT – EVALUATING IDEAS IN THE FRONT END OF INNOVATION LECOU CHRISTOS, MATTHIAS BLUG, JENS LEKER OPERATIONALIZING PRODUCT PORTFOLIO INNOVATIVENESS: ANTECEDENTS, CONTINGENCY AND CONSEQUENCES SPIETH PATRICK, CHRISTIAN URHAHN DESIGN THINKING IN THE MANAGEMENT DISCOURSE: DEFINING THE ELEMENTS OF THE CONCEPT HASSI LOTTA, MIKO LAAKSO UNDERSTANDING CENTERS OF INNOVATION IN CORPORATE, GOVERNMENT, AND UNIVERSITY CONTEXTS: A PRELIMINARY EXAMINATION KAHN KENNETH, GLORIA BARCZAK THE IMPACT OF CUSTOMIZATION ON THE ATTACHMENT OF PRODUCTS AND UNDERLYING BRANDS MATZLER KURT, JOHANN FÜLLER, KATJA HUTTER, HANS MÜHLBACHER SUPPLY CHAIN QUALITY MANAGEMENT IN WIND TURBINE INDUSTRY - A CASE STUDY CHIBBA ARON, RICKARD GARVARE INCREASING NEW PRODUCT PROPOSAL SCREENING PERFORMANCE THROUGH TRANSACTIVE MEMORY SYSTEMS: A FIELD STUDY. HAMMEDI WAFA, ALLARD VAN RIEL, ZUZANA SASOVOVA INDUSTRYUNIVERSITY COLLABORATION FROM THE POINT OF VIEW OF COMPANIES AS RESEARCH CUSTOMERS – AN INTERNATIONAL SURVEY OF TEXTILE AND TEXTILERELATED INDUSTRIES IN GERMANY, BELGIUM AND THE NETHERLANDS KESTING TOBIAS,GERSTLBER GER, WOLFGANG SUCCESS ACTIVITIES FOR DESIGN MANAGEMENT – A THEORETICAL AND EMPIRICAL INVESTIGATION HESSELMANN SEBASTIAN, ANDREW T. WALTERS, HUW MILLWARD, ALAN LEWIS, DARRAGH MURPHY KEY ASSETS AND STRATEGIC MODELS FOR INTERNATIONALIZATI ON OF CREATIVE KNOWLEDGEINTENSIVE BUSINESS SERVICES: THE CASE OF DESIGN CONSULTANCIES DELL'ERA, ABECASSISMOEDAS, SIHEM BEN, MAHMOUD-JOUINI, DELPHINE MANCEAU DOES PRIOR EXPERIENCE CHANGE THE LEARNING EFFECT IN A NEW PRODUCT DEVELOPMENT SIMULATION? BAXTER DAVID, KEITH GOFFIN, MAREK SZWEJCZEWSKI, CHRIS VAN DER HOVEN EDUCATIONAL CONTEXT IMPACT ON NEW PRODUCT DEVELOPMENT LEARNING EXPERIENCE VIEIRA SONIA, ANTONIO AUGUSTO FERNANDES, GER BRUENS Coffee break Parallel sessions Monday 15:30-17:00 Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 16 Innovate Through Design Frido Smulders DESIGNER INVOLVEMENT IN THE IDEA PHASE OF NPD AND INNOVATIVENESS GEMSER GERDA, MARINA CANDI, JAN VAN DEN ENDE Open Innovation Marketing NPD Strategy PD Process Entrepreneurship Creativity Global NPD Tom Hustad A PATH TOWARDS PRODUCT SIMPLICITY? USING PERSONAS TO FACILITATE EMPATHY AND IMPROVE PRODUCT DESIGN INFERENCES MIASKIEWICZ TOMASZ, SUSAN JUNG GRANT, Petra de Weerd DOES R&D OUTSOURCING IMPROVE PRODUCT INNOVATION PERFORMANCE? AN EMPIRICAL ANALYSIS ON SPANISH MANUFACTURING FIRMS FRATTINI FEDERICO,MATTIA BIANCHI, CLAUDIO DELL'ERA, ANTHONY DI Armand Hatchuel LEARNINGS FROM INNOVATION ECHOES IN MATURE ORGANIZATIONS : THE CASE OF THE AUTOMATIVE INDUSTRY HOOGE SOPHIE, CEDRIC DALMASSO Abbie Griffin ROLE OF THE PRINCIPAL INVESTIGATOR IN THE PROCESS OF COMMERCIALISING APPLIED RESEARCH FROM IRISH UNIVERSITIES WHELAN MARK, PAUL COUGHLAN Keith Goffin AUSTERITY MEASURES IMPACT DESIGN KUS RAFAL EDWARD, MARGARET BRUCE, KATHY KEELING Antonio Fernandes INNOVATION MANAGEMENT OF GERMAN COMPANIES IN CHINA: OPPORTUNITIES AND CHALLENGES BEHRENS JAN HENNING, MARION WEISSENBERGER-EIBL ChristerKarlsson GOVERNANCE OF VIRTUAL COMMUNITIES: A LITERATURE REVIEW AND A CONCEPTUAL FRAMEWORK LI YING, SØREN SALOMO Monday 15.30-17.00 continued 17:30-18.00 19.00-20.00 20.00-22.30 KENNETH A. KOZAR BENEDETTO VISION AND INNOVATION OF MEANING HERMENEUTICS AND THE SEARCH FOR TECHNOLOGY EPIPHANIES ÖBERG ÅSA, ROBERTO VERGANTI FAIR PLAY: PERCEIVED FAIRNESS IN IDEA AND DESIGN CONTEST COMMUNITIES AND ITS BEHAVIORAL CONSEQUENCES FAULLANT RITA, FÜLLER JOHANN, HUTTER KATJA, GEBAUER HANS THE IMPACT OF DESIGN NEWNESS ON THE EVALUATION OF RADICAL AND INCREMENTAL INNOVATIONS MUGGE RUTH, DARREN W. DAHL EXPLORING NEW BUSINESS MODELS WITH A NARRATIVE PERSPECTIVE HAGGEGE MEYER, LAURENT COLLET ENABLING THE PROTOTYPER: A CASE STUDY OF COLLABORATIVE PROTOTYPING HORST WILLEM, MARCEL BOGERS PRODUCT CHOICE AND THE BENEFIT OF DESIGN GIVEN A TRADE-OFF BETWEEN SUSTAINABILITY AND FUNCTIONAL PERFORMANCE LUCHS MICHAEL, JACOB BROWER, RAVI CHITTURI TELL ME HOW GOOD I AM - AN EMPIRICAL INVESTIGATION OF THE IMPACT OF PEER FEEDBACK IN ITBASED INNOVATION CONTESTS ADAMCZYK SABRINA,JOERG HALLER, ANGELIKA C. BULLINGER BASTIAN BANSEMIR KATHRIN M. MÖSLEIN DESIGNING CUSTOMER INVOLVEMENT IN NPD WEBER MARCEL, JOAN VAN AKEN, MATHIEU WEGGEMAN PERSONAL AND VIRTUAL WORD-OF-MOUTH EFFECT ON TECHNOLOGY ACCEPTANCE KAWAKAMI TOMOKO, MARK E. PARRY, KAZUHIRO KISHIYA MANAGING TECHNOLOGY FEASIBILITY WITHIN THE MEDICAL DEVICE INDUSTRY JOHNSON JONATHAN, JAMES MOULTRIE Buses to Delft Centre hotel, ChinaHolland hotel, and the Market Square (Blue Heart) Guided Tours in Museum “HetPrinsenhof” Conference dinner DEVELOPING NEW PRODUCTS IN UNCERTAIN CONTEXTS: CONTRIBUTION TO THE FLEXIBILITY VS. COMMITMENT DEBATE SILBERZAHN PHILIPPE, SIHEM BEN-MAHMOUDJOUINI ENTREPRENEURIAL FIRMS AND TECHNOLOGY DOMINANCE: THE ROLE OF NETWORK DYNAMICS ON ORGANIZATIONAL LEGITIMACY IN THE PROCESS OF TECHNOLOGY DEVELOPMENT SCHOLTEN VICTOR, GEERTEN VAN DE KAA, PAUL TROTT TURNING IDEAS INTO INNOVATION – THE NEED FOR COLLABORATIVE DEMAND-DRIVEN IDEATION MAGNUSSON MATS, JENNIE BJÖRK, MAGNUS P. KARLSSON TWO SIDES OF THE COIN: DESIGN OF B2B INTERACTION TO IMPROVE FLOW OF INNOVATION SANTEMA SICCO THE 'BUILD TO THINK' ORIENTATION: WHEN AN ORGANIZATION USES DESIGN FOR CONCEPT DEVELOPMENT MAKOTO ISONO A MULTINATIONAL ANALYSIS OF TOP MANAGEMENT ORIENTATION’S INFLUENCE ON SME PERFORMANCE MEDIATED THROUGH CORE COMPETENCIES AND COMPETITIVE ADVANTAGE SWAN K. SCOTT, TODD MOORADIAN, KURT MATZLER, FRANZ BAILOM Tuesday June 7, 2011 Conference day 2 07.30-08.00 08.00-08.30 08:30-09.45 09.45-10.15 Buses to the Faculty of Industrial Design Engineering (Busses leave from the Delft Centre Hotel and from the Market Square in Delft (Blue Heart)) at 7.30, and at 08.00 from the China Holland Hotel Coffee Keynote addresses –Van der Grinten Lecture Hall Frans van der Reep (Senior Strategist @ Getronics Consulting and Part-time Professor of e-Business) – Get ready to get real Dirk Brouns (Vice President Oce Technologies) – First time right? Design to understand. Coffee break Parallel sessions 10.15-12.15 Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 8 Studio 9 Networks Open Innovation Marketing NPD Strategy Organizing Organizing IT in NPD NPD in SME Jan Kratzer WHEN TO USE LOOSE OR TIGHTLY COUPLED NETWORKS FOR PRODUCT INNOVATION? EMPIRICAL EVIDENCE HOFMAN ERWIN, J.I.M. HALMAN, M. SONG SørenSalomo EXPERIMENTATION WITH USERCENTRED DESIGN METHODS FOR THE INTERNET OF THINGS RIEDEL JOHANN, DEBORAH ROBERTS Hans Koller ALL THAT IS USERS MIGHT NOT BE GOLD: EXPLORING CONSUMER PREFERENCES FOR USER-DESIGNED PRODUCTS OF FASHION BRANDS PRANDELLI EMANUELA, CHRISTOPH FUCHS, MARTIN SCHREIER Tony di Benedetto WHY INNOVATIONS FAIL - INVESTIGATING THE RELEVANCE OF RESISTANCE TO CHANGE AND STATUS QUO SATISFACTION FOR INNOVATIVE CONSUMER BEHAVIOR HEIDENREICH SVEN, KATRIN TALKE, MAXIMILIAN BODE TomassoBuganza ENABLING RESILIENCE IN PRODUCT DESIGN ALBLAS ALEX, AARNOUT BROMBACHER; MAURICE TWIJNSTRA Abbie Griffin CONCEPT DECISION MAKING: FROM A THINK TANK PERSPECTIVE KIHLANDER INGRID Roberto Verganti “NOT-INVENTEDHERE”: A SOCIAL IDENTITY INFORMED STUDY ON EXTERNAL KNOWLEDGE INTEGRATION PLANK SARAH, JULIA MUELLER Paul Coughlan SUSTAINED INNOVATIVENESS IN GROWING FIRMS USING HUMAN RESOURCE MANAGEMENT RUNDQUIST JONAS, PETER ALTMANN, HENRIK FLORÉN PD in Services/Software Petra de Weerd IDEA CONTESTS IN NEW SERVICE DEVELOPMENT: WHOM TO INTEGRATE AND HOW? SCHUHMACHER MONIKA, SABINE KUESTER, DOROTHEE FLÖTOTTO Tuesday 10.15-12.15 continued CONTROLLING OUTSOURCED NPD: THE MEDIATING ROLES OF MINDLESS COMPLIANCE, INTRINSIC MOTIVATION, AND TRUST RIJSDIJK SERGE, JAN VAN DEN ENDE CROWDSOURCING PROJECTS: TEAM AND TASK RELATED DRIVERS OF SUCCESS KAZADI KANDE, ANNOUK LIEVENS, DOMINIK MAHR THE CHOICE OF CONSUMER RESEARCH METHODS IN THE FUZZY FRONT END OF NEW PRODUCT DEVELOPMENT BY B-TO-C COMPANIES CREUSEN MARIELLE, ELING KATRIN, HULTINK, ERIK JAN INNOVATION AND THE STRATEGIC AGENDA OF THE FIRM MOENAERT RUDY, HENRY ROBBEN, MICHAEL ANTIOCO, PETER GOUW AMBIGUITY TOLERANCE AND ROLES IN NPD TEAMS BRUN ERIC NEW PRODUCT DEVELOPMENT IN MEDIA FIRMS IN THE FACE OF TECHNOLOGICAL CHANGE: THE ROLE OF STRATEGY AND IDENTITY AMBIGUITY KOK ROBERT, PEPIJN VOS BUYER-SUPPLIER COLLABORATION IN OPERATIONAL PROJECTS: TOWARDS ‘OPEN OPERATION’ RÖNNBERG SJÖDIN DAVID THE DEVIL IS IN THE ORGANIZATION NOT OUTSIDE OF IT! THE ENABLERS AND INHIBITORS OF OPEN INNOVATION PRACTICES SONDERGAARD HELLE ALSTED, METTE PRAEST KNUDSEN DEVELOPING A VISCERAL MARKET LEARNING CAPABILITY FOR INNOVATION ROBERTS DEBORAH, ROGER PALMER WHERE LESS IS MORE: ANTECEDENTS AND PERFORMANCE CONSEQUENCES OF PRODUCT PROLIFERATION LAAR MARTIJN, HENRY ROBBEN INTERNATIONAL NPD STRUCTURESLINKS WITH STRUCTURE, STRATEGY AND IMPACT ON SUCCESS CHRYSSOCHOIDIS GEORGE TRANSFER MANAGEMENT FOR GLOBAL PRODUCT DEVELOPMENT ORGANIZATION EDOFF PETRA, JAYAKANTH SRINIVASAN PRODUCT DESIGN IN VIRTUAL WORLDS A COMPARISON BETWEEN USA AND SPAIN MOLINA-CASTILLO FRANCISCO-JOSE, CAROLINA LOPEZNICOLAS, ANTONIO PAÑOS-ALVAREZ PUTTING THE USE OF INTUITION FOR FUZZY FRONT END DECISION MAKING ON THE RESEARCH AGENDA ELING KATRIN, FRED LANGERAK CONSEQUENCES OF DESIGN OUTSOURCING ON FIRM-LEVEL PRODUCT STRATEGY: A MULTIPLE CASE STUDY WITHIN THE FURNITURE INDUSTRY LINDAHL INGELA RETHINKING USER INVOLVEMENT IN THE FRONT END OF HEALTHCARE INNOVATION BILL SUSANNA, ANDREAS LARSSON, FREDRIK HÄGLUND, FREDRIK SJÖLUND, JAN VAN HELLEPUTTE, ANNIKA OLSSON ASSESSING THE PERFORMANCE OF PYRAMIDING SEARCH PROCESSES IN THE IDENTIFICATION OF USERS WITH SPECIAL QUALITIES STOCKSTROM CHRISTOPH, RENÉ CHESTER GODUSCHEIT, JACOB HØJ JØRGENSEN, CHRISTIAN LÜTHJE THE MODERATING IMPACT OF RELATIONSHIP EXPERIENCE ON MUTUAL TRUST PERCEPTIONS IN KOREAN UNIVERSITYINDUSTRY RESEARCH COLLABORATIONS BSTIELER LUDWIG, MARTIN HEMMERT 12.15-13.15 Lunch EXPLORING KNOWLEDGE INTEGRATION IN AEROSPACE NPD PROCESS: A PERSPECTIVE FROM ELASTICITY THEORY LAZOI MARIANGELA, ANGELO CORALLO, PAOLO DE PAOLIS, AFRODITE DE FALCO, ROBERTO MEROTTO, GIUSTINA SECUNDO KNOWLEDGE INTEGRATION IN R&D TEAMS: AN INDEPTH STUDY OF INDIVIDUAL PERSPECTIVES BAXTER DAVID, KEITH GOFFIN, MAREK SZWEJCZEWSKI INNOVATION SPEED IN SMES: THE DIFFERENTIAL EFFECT OF DEVELOPMENT SPEED AND LAUNCHING SPEED MORENO-MOYA MARÍA, JOSÉ LUIS MUNUERA ALEMÁN FLEXIBLE DEVELOPMENT PROCESSES IN INTERNET STARTUPS SEITZ JUERGEN USE OF GENERATIVE TECHNIQUES AS AN APPROACH IN FACILITATING SUSTAINABLE INNOVATION IN SMALL FIRMS KESKIN DUYGU, JAN CAREL DIEHL, NELLIENE MOLENAAR AN EMPIRICAL EXAMINATION OF FACTORS INFLUENCING IT USAGE FOR NEW PRODUCT DEVELOPMENT IN JAPANESE COMPANIES BARCZAK GLORIA, TOMOKO KAWAKAMI, SERDAR DURMUSOGLU EXPLORATION AND EXPLOITATION WITHIN SMES: CONNECTING THE CEO’S COGNITIVE STYLE TO PRODUCT INNOVATION PERFORMANCE DE VISSER MATTHIAS, DRIES FAEMS, PETER VAN DEN TOP A CONTINUUM OF CUSTOMER INFORMATION USE IN SERVICE INNOVATION: A LONGITUDINAL FIELD STUDY OF INFORMATION USE IN A SERVICE DEVELOPMENT PROJECT VON KOSKULL CATHARINA, JOHANNA GUMMERUS CHALLENGES WITH ENGINEERING SERVICES OFFSHORING PARIDA VINIT, JOAKIM WINCENT Parallel sessions Tuesday 13:15-14.45 Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 8 Studio 9 Innovate Through Design Frido Smulders INTERPRETERS' CONTRIBUTION TO THE DEVELOPMENT OF RADICAL INNOVATIONS OF MEANINGS: THE ROLE OF "PIONEERING PROJECTS" IN THE SUSTAINABLEBUILDIN GS INDUSTRY BRØDE LISBETH, CLAUDIO DELL'ERA, ROBERTO VERGANTI Open Innovation Marketing NPD Strategy PD Process Organizing Leadership Creativity Leadership John Christiansen OPEN INNOVATION IN PRACTICE: CLOSED NPD NETWORKS LEADING TO HIGH INNOVATION PERFORMANCE FOR SMES PULLEN ANNEMIEN, PETRA C. DE WEERDNEDERHOF, AARD J. GROEN, OLAF A.M. FISSCHER Ludwig Bstieler RESISTANCE TO INNOVATION - NO EXCEPTION, BUT THE NORM? HOW PASSIVE INNOVATION RESISTANCE AFFECTS NEW PRODUCT EVALUATION HEIDENREICH SVEN, KATRIN TALKE Tomoko Kawakami INNOVATION PROJECTPORTFOLIOMANAGE MENT IN THE PRESENCE OF SCARCE RESOURCES: AN EMPIRICAL ANALYSIS OF DETERMINANTS AFFECTING THE PORTFOLIO AND COMPANY PERFORMANCE LERCH MARTIN, PATRICK SPIETH Jose L Munuera DOES ORGANIZING CREATIVITY REALLY LEAD TO INNOVATION? PRAEST KNUDSEN METTE, ÖZGE COKPEKIN Jan Kratzer THE INNOVATIVENESS OF SMES: LINKING EMPLOYEE ENGAGEMENT, EMPLOYEE LOYALITY, AND INDIVIDUAL INNOVATIVE BEHAVIOR MATZLER KURT, HUTTER KATJA HAUTZ JULIA FUELLER JOHANN Gerda Gemser FINANCIAL MANAGEMENT OF DESIGN FUNDING:INTEGRAT ING REINFORCING ACTIVITIES SUOMALA PETRI, TOMINNS, BILL NIXON Armand Hatchuel INNOVATIVE WORK BEHAVIOR: THE ROLES OF INNOVATIVE SELFEFFICACY AND TRANSFORMATION AL LEADERSHIP DOERNER NADIN, OLIVER GASSMANN, FELICITAS MORHART RECOGNIZING INNOVATIVE SUPPLIERS: EMPIRICAL STUDY OF THE ANTECEDENTS OF INNOVATIVE SUPPLIERS WITHIN THE BUYER-SUPPLIER RELATIONSHIP PULLES NIELS, HOLGER SCHIELE, JASPER VELDMAN IDENTIFYING CUSTOMERS' HIDDEN NEEDS:AN EXPLORATORY STUDY SZWEJCZEWSKI MAREK, KEITH GOFFIN, DAVID BAXTER CORPORATE CULTURE AS AN ANTECEDENT OF SUCCESSFUL ORGANIZATIONAL AMBIDEXTERITY MATZLER KURT, ABFALTER, DAGMAR MOORADIAN, TODD A. BAILOM, FRANZ Helen Perks EXTENDED KANSEI ENGINEERING METHODOLOGY TO IMPROVE THE INCORPORATION OF TRAVEL EXPERIENCE REQUIREMENTS IN NEW PRODUCT DEVELOPMENT CARREIRA RUI, LIA PATRÍCIO, RENATO NATAL, CHRIS MAGEE NEW SERVICE DEVELOPMENT PROCESS: A QUALITATIVE STUDY OF THE DEVELOPMENT OF LARGE SHOPPING MALLS IN THE NETWORKS CONTEXT BATISTA ZANINELLI THAIS, LIA PATRÍCIO, JOÃO FALCÃO E CUNHA DYNAMICS OF SOCIAL NETWORK STRUCTURES INBETWEEN SUBSEQUENT EMPLOYEE IDEAS VAN DEN ENDE JAN,DIRK DEICHMANN TECHNOLOGY EXPLOITATION, EXPLORATION AND AMBIDEXTROUS ORGANIZATION STRUCTURES LETEN BART, BART VAN LOOY, RENÉ BELDERBOS, ANNELIES GEERTS MARKETING VS. DESIGN: OVERCOMING FUNCTIONAL BARRIERS TO EFFECTIVE INTERFUNCTIONAL COORDINATION BEVERLAND MICHAEL,FRANCIS FARRELLY THE POWER OF ASSUMPTIONS DIGGING DEEPER INTO THE CREATION OF THE ORGANIZATIONAL INHIBITORS FOR INNOVATIVENESS NÄSÄNEN JAANA, TEA LEMPIÄLÄ APPLYING "DESIGN THINKING" IN NOVICE MULTIDISCIPLINARY TEAMS: THE IMPORTANCE OF REFLEXIVITY SEIDEL VICTOR, SEBASTIAN K. FIXSON EXPLORING THE COEVOLUTION OF DESIGN AND TECHNOLOGY SCHWEISFURTH TIM,FRANK TIETZE, CORNELIUS HERSTATT 14.45-15.15 CO-CREATION WITH CUSTOMERS AND INNOVATION SUCCESS: THE IMPACT OF DEPTH AND BREADTH OF CUSTOMER INVOLVEMENT FAEMS DRIES, ARJAN TIJMES, ERWIN HOFMAN THE VALUE OF PRODUCT DESIGN FOR THE PERCEPTIONS OF EXPERIENCE AND CREDENCE PRODUCT ATTRIBUTES MUGGE RUTH, DARREN W. DAHL, JAN SCHOORMANS AN EMPIRICAL TEST OF THE ANTECEDENTS AND CONSEQUENCES OF PORTFOLIO DECISION-MAKING EFFECTIVENESS KESTER LINDA,ABBIE GRIFFIN, ERIK JAN HULTINK NEW PRODUCT PORTFOLIO MANAGEMENT DECISIONS: TIME VARYING IMPACT OF FIRM PERFORMANCE MCNALLY, DURMUSOGLU, STEPHEN. CARSON INNOVATIVE BEHAVIOR IN CROSSFUNCTIONAL TEAMS SCHULTZ CARSTEN, HENRIKE HANNEMANNWEBER MAURA KESSEL UNPACKING SCENARIO THINKING IN PRODUCT INNOVATION TEAMS: A PRACTICE APPROACH SARPONG DAVID, PROFESSOR MAIRI MACLEAN UNRAVELING THE PARAMETERS OF THE VALUE CREATED BY DESIGN: TOWARDS A ‘VALUE ADDED BY DESIGN’ FRAMEWORK VIJFEYKEN, COOLS, NAUWELAERTS FOSTERING THE ENGINE OF INNOVATION: FLOW AT WORK VIA THE CREATIVELEARNING INNOVATION CYCLE (CLIC) NASSAR, TUCCI RON, SANCHEZ TILO PETERS Coffee break Parallel sessions Van der Grinten Hall WimCrouwel Hall Emile Truijen Hall Bernd Schierbeek Hall Studio 20/21/22 Studio 23/24 Faculty Room Studio 8 Studio 9 Networks Open Innovation Entrepreneurship NPD Strategy PD Process Organizing Leadership Networks Keith Goffin Antonio Fernandes ENABLING AND CONTROLLING THIRD-PARTY DEVELOPERS – A STUDY OF APPLE’S IPHONE APP DESIGN ENVIRONMENT BROWN INGI, BENOIT WEIL, PASCAL LE MASSON John Christiansen Hans Koller Abbie Griffin Frido Smulders Jose Luis Munuera PD in Services/software Paul Coughlan LESS BECOMES MORE: THE RELATIONSHIP BETWEEN CONSTRAINTS AND OPPORTUNITY IDENTIFICATION IN SMES PODOYNITSYNA KSENIA, ELCO VAN BURG, LIEN BECK, TINNE LOMMELEN INSTRUMENTAL USE OF INFORMATION AT NPD GATES: CONTINGENCIES OF MANAGERIAL COGNITION RISOM JESPERSEN KRISTINA HOW DO MANAGERS OF A BUSINESS-TOBUSINESS COMPANY LOOK TO INDUSTRIAL DESIGN? VALENCIA ANA, OSCAR PERSON, DIRK SNELDERS PERFORMANCE MEASUREMENT OF UNIVERSITY INDUSTRY COLLABORATION – COMPARING THE NOKIA AND DEUTSCHE TELEKOM APPROACH LINKE DANIELA, JANPHILIP DUNOWSKI, CARSTEN SCHULTZ, CLAUDIO MARINELLI, RUDI AIRISTO INVESTIGATING MENTAL CONTENTS OF ELEVATOR DESIGN USER EXPERIENCE THROUGH ETHNOGRAPHIC INQUIRY SAARILUOMA PERTTI, REBEKAH ROUSI PURCHASING CAPABILITIES FOR SUPPLIER INNOVATION IN NEW PRODUCT DEVELOPMENT LAKEMONDNICOLETTE , DAVID ROSELL, MANDAR DABHILKAR, LARS BENGTSSON ONLINE SUPPORT FORUMS AS COCREATION PLATFORMS: VALUE CREATION IN HEALTH CARE SERVICES VAN OERLE SARAH, LIEVENS ANNOUK, MAHR DOMINIK UNIVERSITY SPINOFF COMPANIES AS A CHANNEL FOR TECHNOLOGY TRANSFER: INSIGHTS FROM GERMANY LAUTENSCHLÄGER ARNDT, HEIKO HAASE, JAN KRATZER IMPLEMENTING INNOVATION STRATEGY: A STUDY OF MANAGERIAL CAPABILITIES RISOM JESPERSEN KRISTINA, RUNE BYSTED ORGANIZING NPD PROJECTS: TWO TYPES OF FLEXIBILITY VAN DEN ENDE JAN, MARINA CANDI, GERDA GEMSER MANAGE TO MEASURE AND MEASURE TO MANAGE: EXPERIENCES FROM USING PERFORMANCE MEASUREMENT IN THE EARLY PHASE OF PRODUCT INNOVATION NILSSON SUSANNE, SOFIA RITZÉN RADICAL OPEN INNOVATION: THE NEW ROLE OF INTERMEDIARIES. FINDINGS FROM COLLABORATIVE INTERMEDIARY ARENAS IN SWEDEN AND FRANCE YSTRÖM ANNA, MARINE AGOGUÉ ‘DOWN-STREAM’ NETWORK CHARACTERISTICS, BROKER FUNCTIONS AND NEW PRODUCT DEVELOPMENT SUCCESS SMED MARIE, SØREN SALOMO, YING LI, AND CARSTEN SCHULTZ HOW DO PROFESSIONAL SERVICE FIRMS INNOVATE? A REVIEW OF 35 YEARS OF RESEARCH HABICHT HAGEN, ANGELIKA PÖßL, KATHRIN M. MÖSLEIN NETWORKS OF INNOVATION: INDUSTRY-UNIVERSITY ON THE UNIQUE POTENTIALS OF LOCAL TRACING AND UNDERSTANDING THE ORIGIN OF STRATEGIC ORIENTATION AND INNOVATION: A DEVELOPING A FRAMEWORK FOR ACCESSIBLE USER- THE INTERPLAY OF TECHNOLOGICAL ARCHITECTURES AND ORGANIZATIONAL DESIGNS: THE CASE OF ADSL VISSCHER KLAASJAN, BART VAN LOOY, DESIE LENFERINK, PETRA DE WEERDNEDERHOF EFFECTS OF STAFFING (IN)ADEQUACY ON THE THE IMPACT OF UNCERTAINTY ON INVESTMENT IN MOBILE SERVICE EXPERIENCE PROTOTYPING: A WHY DO FIRMS ENGAGE? IDENTIFICATION OF THE UNKNOWN PROVIDERS IN NPD PROJECTS PRAEST KNUDSEN METTE, TINA LUNDØ TRANEKJER Tuesday 15:15-16.45 Tomoko Kawakami LEAN VISUAL PLANNING AND PRODUCT DEVELOPMENT COMPLEXITY: FACILITATING INFORMATION PROCESSING CAPABILITY SÖDERBERG BJÖRN, LUDVIG ALFREDSON TRACKING THE RISK: EXAMINING THE ROLE OF CO- 16.45-17.15 17.15 RELATIONSHIPS, INNOVATION INCUBATORS DECOMPOSITIONAL MANAGEMENT PANELS RESOURCES AND APPROACH FUNCTIONS AND WOGATZKY GOALS SPANJOL JELENA, NETWORK SUCCESS MITJA, HENNING AABOEN LISE SILKE MUEHLMEIER, SPIETH PATRICK, BREUER, FEE TORSTEN TOMCZAK JOHANNES STEINHOFF LANDSPERGER MARTIN PETSCHNIG Closing session – Van der Grinten Lecture Hall Best Paper Award Outlook to 2012 Conference Closing Buses to Delft Centre hotel, ChinaHolland hotel, and the Market Square (Blue Heart) CENTRIC DESIGN WALTERS ANDREW, JARRED EVANS CREATION IN DISRUPTIVE RADICAL SERVICE INNOVATION PERKS HELEN, KRUBER, THORSTEN PERFORMANCE OF INNOVATION PROJECTS WEISS MATTHIAS, MARTIN HOEGL RESEARCH VS. DEVELOPMENT: A REALOPTION PERSPECTIVE VARGA EMANUEL, JAN HENDRIK FISCH, JANMICHAEL ROSS, EMANUEL VARGA HOLISTIC VIEW OF THE SERVICE EXPERIENCE SARMENTO LOPES TERESA, LIA PATRÍCIO