http://www.1ComputerCare.co.uk/WorkingWithComputers.pptx
Eugene@1ComputerCare.co.uk
Phone: 0845 108 0254
1
Technophile or Technophobe ?
How often do you use a computer ?
1.
Never use computer
2.
Occasionally to pick up e-mails
3.
Most days, comfortable editing documents & web browsing
4. Every day, Relied on for managing accounts, photos or
music
5.
Maintain a multi-page website, understand PC internals
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Gardner, Eugene
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Topics
 Viruses and Malware
 Broadband Internet
 E-mails & Netiquette
 Performance & Housekeeping
 Buying a PC
 Backups and Disaster planning
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Viruses & Malware
 Definitions
 How to know you’re infected
 Who does this and Why ?
 Methods of Propagation
 I A Drill on suspected infection
 Prevention & Protection
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Broadband Internet
 Starting from Scratch
 Migrating Explained
 E-mail Domain Independence
 Hardware Requirements
 Connection Fault Diagnosis
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E-mails & Netiquette
 Reply within 24 hours
 Anti-Spam measures & non-receipt
 Avoid language that may be construed as intemperate
 Use lower case with emoticons
 Include one level of history underneath
 Hide addresses not intimately involved in the conversation
 Don’t forward spoofs or virus warnings
 Don’t click a hyperlink
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Performance & Housekeeping
 What slows down PCs
 Hardware
 Background tasks
 Malware
 Computer lifecycle
 Housekeeping
 Servicing
 Reinstalling Windows
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Buying a PC
 Off-the-shelf or bespoke
 Laptop or tower
 Windows PC or Linux or Macintosh
 Cheap in the short or long term
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Backups & Disaster Planning
 Your hardware WILL fail, it will happen at the most
inopportune time.
 Duplicate irreplaceable photos, music, letters…
 Dangers
 Frequency
 Medium
 Software
 Plan and practice recovery procedure
 Redundancy
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Questions
 Viruses and Malware
 Broadband Internet
 E-mails & Netiquette
 Performance & Housekeeping
 Buying a PC
 Backups and Disaster planning
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http://www.1ComputerCare.co.uk/WorkingWithComputers.pptx
Eugene@1ComputerCare.co.uk
Phone: 0845 108 0254
12