What’s Keeping Insurance CEOs Awake at Night? Trends, Challenges & Opportunities State Insurance Trade Association Conference Louisville, KY October 6, 2015 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 bobh@iii.org www.iii.org Insurance Industry Financial Performance 2014 Was a Reasonably Good Year 2015: A Repeat of 2014? 2 $55,501 $63,784 $30,972 $33,522 $19,456 $3,043 $28,672 $35,204 $62,496 Net income fell modestly (-12.5%) in 2014 vs. 2013 $44,155 $38,501 $30,029 $20,559 $21,865 $30,773 $20,598 $10,870 $3,046 $10,000 $19,316 $20,000 $5,840 $30,000 $14,178 $40,000 $36,819 2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% 2013 ROAS1 = 10.2% 2014 ROAS1 = 8.4% 2015:H1 ROAS = 9.2% $24,404 $ Millions $80,000 $70,000 $60,000 $50,000 $65,777 P/C Industry Net Income After Taxes 1991–2015:H1 $0 •ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.2% ROAS in 2014, 9.8% ROAS in 2013, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009. Sources: A.M. Best, ISO; Insurance Information Institute 15:H1 14 13 12 11 10 09 08 07 06 05 04 03 02 01 99 98 97 96 95 94 93 92 91 00 -$6,970 -$10,000 Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2015E ROE 25% 1977:19.0% History suggests next ROE peak will be in 2016-2017 1987:17.3% 20% 1997:11.6% 15% 9 Years 2006:12.7% 2013 9.8% 2015E: 8.8% 10% 5% 0% 2014 8.2% 1975: 2.4% 1984: 1.8% 1992: 4.5% 2001: -1.2% 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15E -5% *Profitability = P/C insurer ROEs. 2011-14 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers. Source: Insurance Information Institute; NAIC, ISO, A.M. Best, Conning ROE: Property/Casualty Insurance by Major Event, 1987–2015E (Percent) P/C Profitability Is Both by Cyclicality and Ordinary Volatility 20% Modestly higher CATs Katrina, Rita, Wilma Low CATs 15% 10% Sept. 11 5% 0% Hugo Lowest CAT Losses in 15 Years Andrew Northridge 4 Hurricanes Financial Crisis* Sandy Record Tornado Losses -5% 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15E * Excludes Mortgage & Financial Guarantee in 2008 – 2014. Sources: ISO, Fortune; Insurance Information Institute. 5 P/C Insurance Industry Combined Ratio, 2001–2015:H1* As Recently as 2001, Insurers Paid Out Nearly $1.16 for Every $1 in Earned Premiums Heavy Use of Reinsurance Lowered Net Losses Relatively Low CAT Losses, Reserve Releases 120 115.8 110 Best Combined Ratio Since 1949 (87.6) 107.5 Higher CAT Losses, Shrinking Reserve Releases, Toll of Soft Market Sandy Impacts Cyclical Deterioration Lower CAT Losses 106.3 99.3 98.4 100 Avg. CAT Losses, More Reserve Releases 101.0 100.8 100.1 Relatively Low CAT Losses, Reserve Releases 102.4 100.8 97.6 96.7 97.2 95.7 92.6 90 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15:H1 * Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014: = 97.0. Sources: A.M. Best, ISO. 7 RNW All Lines by State, 2004-2013 Average: Highest 25 States 18.4 20.5 Profitability Benchmark: All P/C 9.5 9.6 9.8 9.8 9.9 10.3 10.5 10.5 10.7 10.7 10.8 10.9 11.1 11.1 11.4 11.7 12.0 12.0 12.1 12.3 13.3 13.4 14.3 US: 7.9% 14.6 24 22 20 18 16 14 12 10 8 6 4 2 0 The most profitable states over the past decade are widely distributed geographically, though none are in the Gulf region HI AK VT ME WY ND VA ID NH UT WA SC MA NC OH DC CA OR RI WV CT IA NE SD MT MD Source: NAIC; Insurance Information Institute. 13 NM FL TX WI KS MN CO PA US AR IL Source: NAIC; Insurance Information Institute. -9.3 -6.9 Some of the least profitable states over the past decade were hit hard by catastrophes 1.9 2.5 4.3 5.0 5.2 5.3 5.7 6.1 6.4 6.6 6.8 7.4 7.5 7.7 7.7 7.9 8.0 8.1 8.2 8.2 8.3 8.4 8.6 10 8 6 4 2 0 -2 -4 -6 -8 -10 -12 -14 9.2 RNW All Lines by State, 2004-2013 Average: Lowest 25 States IN AZ MO KY TN NV NJ GA NY DE MI AL OK MS LA 14 INVESTMENTS: THE NEW REALITY Investment Performance is a Key Driver of Profitability Depressed Yields Will Necessarily Influence Underwriting & Pricing 16 Property/Casualty Insurance Industry Investment Income: 2000–2015E1 Investment earnings are still below their 2007 pre-crisis peak ($ Billions) $60 $54.6 $52.3 $50 $40 $51.2 $49.5 $49.2 $47.1 $47.6 $38.9 $38.7 $48.0 $47.3 $46.2 $46.8 $39.6 $37.1 $36.7 $30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15E Due to persistently low interest rates, investment income fell in 2012, 2013 and 2014. 1 Investment gains consist primarily of interest and stock dividends. Sources: ISO; Insurance Information Institute. *2015 figure is estimated based on annualized data through Q2. U.S. Treasury Security Yields: A Long Downward Trend, 1990–2015* 9% Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade. 8% 7% 6% U.S. Treasury yields plunged to historic lows in 2013. Longerterm yields rebounded then sank fell again. 5% 4% 3% 2% 1% Recession 2-Yr Yield 10-Yr Yield 0% '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come. *Monthly, constant maturity, nominal rates, through August 2015. Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute. 19 CAPITAL/CAPACITY Capital Accumulation Has Multiple Impacts 29 $673.9 $674.7 $672.4 14:Q4 15:Q2 $671.6 14:Q3 $624.4 $614.0 $586.9 $583.5 $567.8 $570.7 $550.3 $538.6 $559.1 $544.8 $530.5 $540.7 $511.5 $490.8 14:Q2 14:Q1 13:Q4 13:Q3 13:Q2 12:Q4 12:Q3 12:Q2 12:Q1 11:Q4 11:Q3 11:Q2 11:Q1 10:Q4 10:Q3 10:Q2 10:Q1 09:Q4 Surplus as of 6/30/15 stood at a near-record high $672.4B 09:Q3 $437.1 $463.0 09:Q2 08:Q4 08:Q3 08:Q2 08:Q1 07:Q4 07:Q3 07:Q2 07:Q1 $400 06:Q4 $450 09:Q1 $455.6 $478.5 $505.0 $515.6 $517.9 $521.8 $496.6 $500 $487.1 $550 $512.8 $600 $559.2 $566.5 $650 13:Q1 $700 $607.7 Drop due to near-record 2011 CAT losses 2007:Q3 Pre-Crisis Peak $662.0 ($ Billions) $653.4 Policyholder Surplus, 2006:Q4–2015:Q2 The industry now has $1 of surplus for every $0.73 of NPW, close to the strongest claims-paying status in its history. 2010:Q1 data includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business . Sources: ISO, A.M .Best. The P/C insurance industry entered 2015 in very strong financial condition. 30 Alternative Capital New Investors Continue to Change the Reinsurance Landscape First I.I.I. White Paper on Issue Was Released in March 2015 35 Global Reinsurance Capital (Traditional and Alternative), 2006 - 2014 Total reinsurance capital reached a record $570B in 2013, up 68% from 2008. But alternative capacity has grown 210% since 2008, to $50B. It has more than doubled in the past three years. 2014 data is as of June 30, 2014. Source: Aon Benfield Analytics; Insurance Information Institute. Alternative Capital as a Percentage of Traditional Global Reinsurance Capital 11.5% 12% 10.2% 10% 8.4% 8% 6% 6.5% 5.7% 5.9% 5.8% 2007 2008 2009 5.4% 4.6% 4% 2% 0% 2006 2010 2011 2012 2013 2014 Alternative Capital’s Share of Global Reinsurance Capital Has More Than Doubled Since 2010. 2014 data is as of June 30, 2014. Source: Aon Benfield Analytics; Insurance Information Institute. Performance by Segment 44 Homeowners Insurance Combined Ratio: 1990–2015F Hurricane Sandy 150 119.4 103.8 101.4 91.7 85.4 96.4 91.7 90 103.1 109.3 121.7 111.4 108.2 109.4 121.7 112.7 118.4 113.6 1 98.2 100 101.0 110 117.7 120 113.0 130 114.5 Hurricane Ike 140 96.6 160 Record tornado activity 92.4 170 87.7 158.4 Hurricane Andrew 80 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14F 15F Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to Local Catastrophe Loss Activity Sources: A.M. Best (1990-2014F);Conning (2015F); Insurance Information Institute. 45 102.4 102.3 102.2 102.3 101.6 102.1 102.0 101.0 101.3 100.2 98.3 95.5 95.1 98.4 101.1 101.0 101.3 104.2 94.3 95 99.5 100 101.3 105 101.7 110 103.5 109.5 115 107.9 Private Passenger Auto Combined Ratio: 1993–2017F 90 85 80 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F Private Passenger Auto Underwriitng Performance Is Exhibiting Remarkable Stability Sources: A.M. Best (1990-2014); Conning (2015F – 2017F); Insurance Information Institute. 46 Collision Coverage: Severity & Frequency Trends Are Both Higher in 2015* Annual Change, 2005 through 2015* Severity 5% 4% Frequency 4.2% 3.9% 3.1% 2% 1% 0.1% 3.0% 2.8% 2.5% 3% 1.3% 0.9% 0.5% 4.2% 2.3% 1.6% 1.7% 0% -0.1% -0.5% -1.4% -1% -2% -1.8% -2.4%-2.3% -3% -4% 2005 -1.4% -3.6% 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015* The Recession, High Fuel Prices Helped Temper Frequency and Severity, But this Trend Will Likely Be Reversed Based on Evidence from Past Recoveries *2015 figure is for the 4 quarters ending with 2015:Q1. Source: ISO/PCI Fast Track data; Insurance Information Institute 47 Commercial Lines Combined Ratio, 1990-2016F* 107.9 94.8 94.3 13 14 91.1 95 93.6 99.2 100 98.3 98.9 102.4 104.2 105.4 102.5 102.0 105 103.5 122.3 110.2 111.1 112.3 109.7 104.1 107.6 110.2 109.5 112.5 118.8 115 110.2 120 109.4 Commercial Lines Combined Ratio 125 110 Commercial lines underwriting performance improved in 2013/14 but higher cats, diminishing prior year reserves and rising loss cost trends in some lines could push combined ratios higher *2007-2012 figures exclude mortgage and financial guaranty segments. Source: A.M. Best (1990-2014); Conning (2015-16F) Insurance Information Institute. 16F 15F 12 11 10 09 08 07 06 05 04 03 02 01 00 99 98 97 96 95 94 93 92 91 90 90 48 Workers Compensation Combined Ratio: 1994–2014P 98.0 101.0 108.0 115.0 115.0 110.6 104.5 103.5 102.7 105.1 112.6 108.6 101.0 98.5 100 100.0 105 97.0 110 102.0 115 107.0 120 121.7 115.3 125 118.2 130 WC results have improved markedly since 2011 95 90 85 80 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14P Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 20072010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2014P) and are for private carriers only; Insurance Information Institute. 52 Payroll vs. Workers Comp Net Written Premiums, 1990-2014P Payroll Base* $Billions $7,000 $6,000 7/90-3/91 WC NWP $Billions Wage & Salary Disbursements 3/01-11/01 WC NPW 12/07-6/09 $45 WC premium volume dropped two years before the recession began $40 $5,000 $4,000 $3,000 $50 WC net premiums written were down $14B or 29.3% to $33.8B in 2010 after peaking at $47.8B in 2005 $2,000 $35 $30 $25 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 Continued Payroll Growth and Rate Gains Suggest WC NWP Will Grow Again in 2015 *Private employment; Shaded areas indicate recessions. WC premiums for 2014 are from NCCI. Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I. 57 Workers Compensation Premium: Fourth Consecutive Year of Increase Net Written Premium $ Billions 50 46.5 State Funds ($ B) 46.5 44.3 Private Carriers ($ B) 40 47.8 41.8 33.6 34.6 33.8 32.1 30.1 30 28.5 26.9 25.9 10 36.4 28.6 25.0 20 31.0 31.3 29.8 30.5 29.1 39.5 39.3 37.7 35.3 35.7 34.3 35.4 44.2 42.3 34.7 26.3 25.2 25.0 26.1 24.2 23.3 22.3 29.2 37.8 38.6 37.6 33.8 31.1 30.3 29.9 32.3 38.5 35.1 36.9 Pvt. Carrier NWP growth was +4.3% in 2014, +5.1% in 2013 and 8.7% in 2012 0 90 91 p Preliminary 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 Calendar Year Source: NCCI from Annual Statement Data. Includes state insurance fund data for the following states: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT. Each calendar year total for State Funds includes all funds operating as a state fund that year. 13 14P Recent Attacks on the Insurance Industry Why Are Critics Suddenly More Aggressive? 77 What’s Driving Attacks on the Insurance Industry? Recent Surge in Attacks is Associated with Income Inequality Debate in the United States Attacks not confined to auto insurance (e.g., Workers Comp, Health) Not confined to insurance (banks, lending in general, student loans) Politics, Economics, Regulation & Demographics Are Principal Drivers CFA/CR and others (ProPublica) emboldened in current environment Dodd-Frank Act stuffed with income inequality mandates and studies FIO now studying auto insurance affordability; Wants to create index. Definition of “fairness” is shifting CFA Has Been Able to Attack Certain Rating Factors Based on New Perception of Fairness (which is independent of actual risk) Education Occupation Marital Status Gender Age Credit Profile Location “Price Optimization” All of These Are Vulnerable to Attack in the Current Environment Infinite Number of Quotes OnlineCFA Uses to Highlight Perceived Inequities 78 I.I.I. Actions: NCOIL Hearing Testimony Testified as industry’s witness at July 17 National Conference of Insurance Legislators’ hearing on Price Optimization; Worked very closely with PCI, AIA, NAMIC and independent companies. 79 I.I.I. Media Advisories 80 Handout for Government Affairs Staff Attending NAIC Meeting 81 Growth Analysis by State and Business Segment Post-Crisis Paradox? Premium Growth Rates Vary Tremendously by State 82 Direct Premiums Written: Total P/C Percent Change by State, 2007-2014 Top 25 States 60 Growth Benchmarks: Total P/C 14.9 14.8 14.7 14.4 14.2 13.8 13.5 AK KY VA LA CT MT 17.0 WI OH 18.0 AR 15.0 18.1 TN NJ 18.6 MI 15.1 19.2 IN SC 19.2 MN 15.2 20.7 CO 20 GA 21.6 23.7 VT WY 24.7 IA 29.4 NE 26.8 30.3 30 US: 13.0% TX 36.2 SD 40 36.7 50 OK Pecent change (%) 70 70.7 80 North Dakota was the country’s growth leader over the past 7 years with premiums written expanding by 70.7%, fueled by the state’s energy boom KS 0 ND 10 Sources: SNL Financial LC.; Insurance Information Institute. 83 Direct Premiums Written: Total P/C Percent Change by State, 2007-2014 2.2 1.3 6.0 CA 5 4.7 6.3 9.1 9.2 9.4 8.2 ME -7.3 -4.3 Growth was negative in 4 states and DC between 2007 and 2014 -5 -1.6 0 -0.8 Sources: SNL Financial LC.; Insurance Information Institute. DE WV HI DC AZ FL OR ID PA IL NH RI WA MD NC AL MA MS NM US UT NY MO -15 -12.9 -10 NV Pecent change (%) 10 9.4 10.5 11.0 11.7 12.2 12.4 12.9 13.0 13.0 13.1 13.1 15 13.4 Bottom 25 States 84 Net Premium Growth (All P/C Lines): Annual Change, 1971—2015:H1 (Percent) 1975-78 1984-87 2000-03 Net Written Premiums Fell 0.7% in 2007 (First Decline Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3Year Decline Since 1930-33. 25% 20% 2015:H1: 4.1% 15% 2014: 4.1% 2013: 4.4% 10% 2012: +4.2% 5% 0% 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15* -5% Shaded areas denote “hard market” periods Sources: A.M. Best (1971-2013), ISO (2014-15). 85 Pricing Trends Survey Results Suggest Commercial Pricing Has Flattened Out but Personal Lines Are Up 90 Monthly Change in Auto Insurance Prices, 1991–2015* 10% 8% Cyclical peaks in PP Auto tend to occur roughly every 10 years (early 1990s, early 2000s and likely the early 2010s) Pricing peak occurred in late 2010 at 5.3%, falling to 2.8% by Mar. 2012 6% 4% 2% 0% “Hard” markets tend to occur during recessionary periods July 2015 reading of 5.4% is up from 4.2% a year earlier -2% '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 *Percentage change from same month in prior year; through July 2015; seasonally adjusted Note: Recessions indicated by gray shaded columns. Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 91 Average Commercial Rate Change, All Lines, (1Q:2004–1Q:2015) -6% -11% -16% -3.2% -5.9% -7.0% -9.4% -9.7% -8.2% -4.6% -2.7% -3.0% -5.3% -9.6% -11.3% -11.8% -13.3% -12.0% -13.5% -12.9% -11.0% -6.4% -5.1% -4.9% -5.8% -5.6% -5.3% -6.4% -5.2% -5.4% -2.9% -1% 0.1% -0.7% -1.5% -0.1% -0.1% 4% Q2 2011 marked the last of 30th consecutive quarter of price declines -0.5% 9% 0.9% 2.7% 4.4% 4.3% 3.9% 5.0% 5.2% 4.3% 3.4% 2.1% 1.5% (Percent) Pricing as of Q1:2015 had turned (slightly) negative for only the 3rd time in 3 years 1Q04 2Q04 3Q04 4Q04 1Q05 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 KRW Effect Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially. Source: Council of Insurance Agents & Brokers; Insurance Information Institute 92 M&A UPDATE: A PATH TO GROWTH? Are Capital Accumulation, Drive for Growth and Scale Stimulating M&A Activity? 96 U.S. INSURANCE MERGERS AND ACQUISITIONS, P/C SECTOR, 1994-2014 (1) M&A activity in 2015 will likely reach its highest level since 1998 ($ Millions) $55,825 $12,458 $6,723 $4,397 40 $4,651 $6,419 $9,264 $425 $486 $1,249 60 $3,507 $20,353 $19,118 $8,059 $11,534 $5,100 $10,000 $13,615 80 $30,000 $20,000 120 100 $35,221 $40,032 $30,873 $40,000 140 $0 Number of transactions Transaction values $50,000 $16,294 $60,000 M&A activity in the P/C sector was up sharply in 2014 but remains well below pre-crisis or late 1990s levels. 20 0 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 (1) Includes transactions where a U.S. company was the acquirer and/or the target. Source: Conning proprietary database. 97 Insured Catastrophe Losses 2013/14 and YTD 2015 Experienced Below Average CAT Activity After Very High CAT Losses in 2011/12 Winter Storm Losses Far Above Average in 2014 and 2015 101 U.S. Insured Catastrophe Losses ($ Billions, $ 2014) $80 $75.7 2012 was the 3rd most expensive year ever for insured CAT losses $70 $10.3 $15.5 $13.1 $36.1 $34.6 $14.9 $11.8 $30.1 $7.7 $10.9 $16.8 $7.8 $34.7 $35.8 $6.3 $11.9 $14.8 $11.3 $13.0 $3.9 $10 $8.2 $20 $5.0 $30 $14.4 $40 $9.1 $50 $27.2 $38.9 $60 $0 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15* 2013/14 Were Welcome Respites from 2011/12, among the Costliest Years for Insured Disaster Losses in US History. Longer-term Trend is for more—not fewer—Costly Events $10.3B in insured CAT losses though 6/30/15, up slightly from $7.3B in 2014 *Through 6/30/15 in 2015 dollars. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute. 102 102 Loss Events in the US, 1980 – 2014 Overall and Insured Losses Overall losses totaled $25bn; Insured losses totaled $15.3bn $ Billions 2015 First Half: $8.2 Billion Insured Losses $12.0 Overall Losses 200 150 100 Overall losses (in 2013 values)* 50 Insured losses (in 2013 values)* 1980 1982 1984 1986 1988 1990 1992 Source: Property Claim Services, MR NatCatSERVICE. 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 *Losses adjusted to inflation based on CPI. 103 Top 10 Largest NFIP Flood Claim Payout Events Source: NFIP; Insurance information Institute http://www.iii.org/issue-update/flood-insurance 3.477 5 2.017 1980 1985 2 5.151 5.351 5.569 5.620 5.646 5.645 5.700 The number of NFIP policies in force has plunged by 549,000 or 9.6% since 2009, even as coastal development surges and sea levels rise 2.478 2.104 (millions) 4 3 4.962 4.369 6 5.684 5.656 Number of National Flood Insurance Program Policies in Force at Year-End, 1980-2015* 1 0 1990 1995 2000 2005 2007 2008 2009 2010 2011 2012 2013 2014 2015* Source: National Flood Insurance Program. * As of July, 2015 105 Take-Up Rates for Various Types of Insurance in the U.S. Take-Up Rate 100% 90% 80% 87% Take-up rates vary widely by type of coverage 95% 99% Home Workers Comp 62% 70% 52% 60% 50% 40% 40% 30% 20% 10% 14% 10% 0% CA Earthquake Flood Renters Cyber Terrorism Pvt. Passenger Auto Sources: CA Earthquake (WSJ, http://www.wsj.com/articles/california-pushes-homeowners-to-insure-against-earthquakes-1440980138 ); Flood and Renters (I.I.I. June 2015 Pulse Survey); Cyber (Advisen, 2015); Terrorism (Marsh Global Analytics, 2014 Terrorism Risk Insurance Report, April 2014; data for 2013); Pvt. Passenger Auto (Insurance Research Council, Uninsured Motorists, 2014 Edition, data for 2012); Home and Workers Comp (I.I.I. estimates); Insurance Information Institute research. 106 Top 16 Most Costly Disasters in U.S. History—Katrina Still Ranks #1 (Insured Losses, 2014 Dollars, $ Billions) Storm Sandy in 2012 was the last mega-CAT to hit the US $60 $50 $50.2 $40 $30 Includes Tuscaloosa, AL, tornado Includes Joplin, MO, tornado $24.6 $25.3 $26.4 $19.3 $20 $10 $0 $9.4 $11.4 $9.0 $8.1 $7.7 $7.3 $6.9 $4.6 $5.7 $5.8 Irene (2011) Jeanne (2004) Frances (2004) Rita Tornadoes/Tornadoes/ Hugo (2005) T-Storms T-Storms (1989) (2011) (2011) Ivan (2004) Charley (2004) Wilma (2005) $13.8 Ike (2008) Sandy* Northridge9/11 Attack Andrew (2012) (1994) (2001) (1992) Katrina (2005) 12 of the 16 Most Expensive Events in US History Have Occurred Since 2004 Sources: PCS; Insurance Information Institute inflation adjustments to 2014 dollars using the CPI. 107 Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1995–20141 Wind/Hail/Flood (3), $21.4 Winter storm losses were much above average in 2014/15 are will push this share up Fires (4), $6.0 Other (5), $0.2 Geological Events, $0.5 Terrorism, $24.5 1.5% 5.4% 0.1% 0.1% 6.2% Winter Storms, $26.9 6.8% Insured cat losses from 1995-2014 totaled $395.6B, an average of $19.8B per year or $1.65B per month 40.7% Tornado share of CAT losses is rising Events Involving Tornadoes (2), $154.9 Hurricanes & Tropical Storms, $161.2 39.2% Wind losses are by far cause the most catastrophe losses, even if hurricanes/TS are excluded. 1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2014 dollars. 2. Excludes snow. 3. Does not include NFIP flood losses 4. Includes wildland fires 5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation. Source: ISO’s Property Claim Services Unit. 109 Convective Loss Events in the US Overall and insured losses, 1980 – 2014 Overall losses (in 2014 values)* $ Billions 50 40 30 Insured losses (in 2014 values)* The period from 2008-2014 has been the most expensive on record for insured losses from “Convective Events” (severe thunderstorms, tornado, hail, lightning and flash flood) 2015 First Half: $5.1 Billion Insured Losses $7.0 Overall Losses 20 10 1980 1982 1984 1986 1988 *Losses adjusted to inflation based on CPI Source: Geo Risks Research, NatCatSERVICE 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 Analysis contains: severe storm, tornado, hail, flash flood and lightning 110 Winter Storm and Winter Damage Events in the US, 1980-2015 (2014 US$) Three of the four most costly years ever for insured losses from winter storms and damage occurred in the 1990s, led by the “Storm of the Century” in 1993. $ Billions, in 2014 Dollars 4 000 5-year running average 3 000 2015 insured winter storm losses totaled $2.3B, similar to 2014 and about double the long-run average 2 000 1 000 1980 1982 1984 1986 1988 1990 Source: Property Claim Services, MR NatCatSERVICE. 1992 1994 1996 1998 2000 2002 2004 2006 *Winter storms include winter damage, blizzard, snow storm and cold wave 2008 2010 2012 2014 **Losses adjusted to inflation based on country CPI 112 Number of Federal Major Disaster Declarations, 1953-2015* 99 81 75 62 36 45 47 59 63 48 52 56 44 32 36 32 38 43 45 11 31 34 24 21 15 23 22 25 27 28 23 38 30 29 17 17 19 11 11 22 20 25 25 12 12 36 federal disasters have declared so far in 2015* 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15* 7 7 13 17 18 16 16 40 0 42 48 46 46 60 20 69 65 80 The number of federal disaster declarations set a new record in 2011, with 99, shattering 2010’s record 81 declarations. 50 45 45 49 100 There have been 2,239 federal disaster declarations since 1953. The average number of declarations per year is 36 from 1953-2014, though there haven’t been that few recorded since 1995. 75 120 The Number of Federal Disaster Declarations Is Generally Rising and Set New Records in 2010 and 2011 Before Dropping in 2012-2014 *Through October 3, 2015. Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute. 120 The Strength of the Economy Will Influence P/C Insurer Growth Opportunities Growth Will Expand Insurer Exposure Base Across Most Lines 125 US Real GDP Growth* -7% -0.3% Q1 2014/15 GDP data were hit hard by this year’s “Polar Vortex” and harsh winter -8.9% 2000 2001 2002 2003 2004 2005 2006 2007 08:1Q 08:2Q 08:3Q 08:4Q 09:1Q 09:2Q 09:3Q 09:4Q 10:1Q 10:2Q 10:3Q 10:4Q 11:1Q 11:2Q 11:3Q 11:4Q 12:1Q 12:2Q 12:3Q 12:4Q 13:1Q 13:2Q 13:3Q 13:4Q 14:1Q 14:2Q 14:3Q 14:4Q 15:1Q 15:2Q 15:3Q 15:4Q 16:1Q 16:2Q 16:3Q 16:4Q -9% -5.3% -5% Recession began in in June 2009 -3.7% -3% -1.8% -1% 4.6% 4.3% 2.1% 0.6% 3.7% 2.5% 2.7% 2.6% 2.8% 2.7% 2.6% 1% -0.9% 5.0% 1.4% 2.3% 2.2% 2.6% 2.4% 0.1% 2.5% 1.3% 4.1% 2.0% 1.3% 3.1% 0.4% 2.7% 1.8% 4.5% 3.5% 3% The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8% 1.3% 5% 1.1% 1.8% 2.5% 3.6% 3.1% 2.7% 1.8% 7% 4.1% Real GDP Growth (%) Demand for Insurance Should Increase in 2015 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly * Estimates/Forecasts from Blue Chip Economic Indicators. Source: US Department of Commerce, Blue Economic Indicators 9/15; Insurance Information Institute. 126 State Leading Economic Indicators through November 2015 Growth in the West is finally beginning to pick up The economic outlook for most of the US is generally positive, though flat-to-negative for 10 states, several of them energy dependent Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute. 127 Real GDP by State Percent Change, 2014*: Highest 25 States 6.3 Only 7 states experienced growth in excess of 3% in 2014, which is a growth rate we would see nationally in a more typical recovery 5.1 Growth Benchmarks: Real GDP 1.7 1.8 1.8 1.8 1.9 1.9 2.2 2.2 2.3 2.3 1.9 2 2.3 2.7 2.7 2.8 2.8 3.0 3.1 3 2.1 US: 2.2% 3.6 4 4.7 5 5.1 Percent Change (%) 5.2 6 2.5 7 North Dakota was the economic growth juggernaut of the US in 2014—by far 1 0 ND TX WY WV CO OR UT WA OK CA ID FL NY GA NH MA US SC OH MI MN LA MT KS PA TN *Advance statistics Sources: U.S. Bureau of Economic Analysis; Insurance Information Institute. 128 Real GDP by State Percent Change, 2014*: Lowest 25 States 0.0 0.0 0.2 0.4 0.4 0.6 0.6 0.7 0.7 0.6 0.4 0.5 0.8 0.8 0.8 0.9 1.0 1.0 1.2 1.2 1.4 1.2 1.0 Mississippi and Alaska were the only states to shrink in 2014 -0.5 -1.2 -1.0 -1.5 -1.3 1.0 1.0 Percent Change (%) 1.5 1.4 2.0 1.6 Growth rates in 16 states were still below 1% in 2014 DC NC AZ IL RI DE WI KY NM NV MO AR HI MD NE AL SD VT CT IA IN NJ ME VA MS AK *Advance statistics Sources: US Bureau of Economic Analysis; Insurance Information Institute. 129 US Unemployment Rate Forecast Rising unemployment eroded payrolls and WC’s exposure base. 11% Unemployment peaked at 10% in late 2009. 10% 6% 5% 4.5% 4.5% 4.6% 4.8% 4.9% 5.4% 6.1% 6.9% 7% 8.1% 9% 8% 9.3% 9.6% 10.0% 9.7% 9.6% 9.6% 9.6% 8.9% 9.1% 9.1% 8.7% 8.3% 8.2% 8.0% 7.8% 7.7% 7.6% 7.3% 7.0% 6.6% 6.2% 6.1% 5.7% 5.6% 5.4% 5.2% 5.1% 5.0% 4.9% 4.8% 4.7% 2007:Q1 to 2016:Q4F* Jobless figures have been revised downwards for 2015/16 Unemployment forecasts have been revised modestly downwards. Optimistic scenarios put the unemployment as low as 5.0% by Q4 of 2015. 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4 10:Q1 10:Q2 10:Q3 10:Q4 11:Q1 11:Q2 11:Q3 11:Q4 12:Q1 12:Q2 12:Q3 12:Q4 13:Q1 13:Q2 13:Q3 13:Q4 14:Q1 14:Q2 14:Q3 14:Q4 15:Q1 15:Q2 15:Q3 15:Q4 16:Q1 16:Q2 16:Q3 16:Q4 4% * = actual; = forecasts Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (9/15 edition); Insurance Information Institute. 134 Unemployment Rates by State, July 2015: Highest 25 States* 5.3 5.3 5.4 5.4 5.4 5.4 5.6 5.7 5.8 5.8 5.8 5.9 5.9 5.9 6.1 6.2 6.2 6.5 6.5 6.7 6.8 6.4 6.0 6 6.2 Unemployment Rate (%) 6.8 7.5 8 In July, 24 states and the District of Columbia had over-the-month unemployment rate decreases, 14 states had increases, and 12 states had no change. 4 2 0 WV DC NV AK MS NM SC AL CA LA AZ GA NC NJ OR IL MO RI TN AR CT FL NY PA MI US *Provisional figures for July 2015, seasonally adjusted. Sources: US Bureau of Labor Statistics; Insurance Information Institute. 135 Unemployment Rates by State, July 2015: Lowest 25 States* 3 2.7 3.0 3.6 3.6 3.7 3.7 3.8 3.8 4.0 4.1 4.1 4.2 4.0 4 4.3 4.5 4.6 4.6 4.6 4.7 4.7 4.7 5.2 5.2 5.3 5.0 5 4.8 Unemployment Rate (%) 6 In July, 24 states and the District of Columbia had over-the-month unemployment rate decreases, 14 states had increases, and 12 states had no change. 2 1 0 WA KY MD OH VA DE IN MA KS ME WI OK CO TX ID WY MN MT IA SD HI NH UT VT ND NE *Provisional figures for July 2015, seasonally adjusted. Sources: US Bureau of Labor Statistics; Insurance Information Institute. 136 Value of New Private Construction: Residential & Nonresidential, 2003-2015* Billions of Dollars New Construction peaks at $911.8. in 2006 Trough in 2010 at $500.6B, after plunging 55.1% ($411.2B) $1,000 $900 $800 2015: Value of new pvt. construction hits $787.8B as of July 2015, up 57.4% from the 2010 trough but still 13.6% below 2006 peak $15.0 $613.7 $700 $600 $407.0 $500 $298.1 $400 $300 $261.8 Non Residential Residential $200 $100 $380.8 $238.8 $0 03 04 05 06 07 08 09 10 11 12 13 14 15* Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates *2015 figure is a seasonally adjusted annual rate as of July. Sources: US Department of Commerce http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute. 138 Value of Construction Put in Place, July 2015 vs. July 2014* Growth (%) Private: +16.9% 35% 30% 25% 15% Public sector construction activity is finally beginning to create less drag up after years of decline Private sector construction activity is up in both the residential and nonresidential segments 20% 16.9% 13.7% Public: +6.1% 29.0% 18.2% 15.6% 10% 6.1% 5.7% 5% 0% Total Construction Total Private Residential-Construction Private NonResidential-Private Total Public Construction ResidentialPublic NonResidential-Public Overall Construction Activity is Up Again After Languishing in Early 2015; State/Local Sector Government Sector May Be Recovering as Budget Woes Ease in Some Jurisdictions *seasonally adjusted Source: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute. 139 New Private Housing Starts, 1990-2021F 2.1 1.9 1.7 1.5 1.3 1.1 0.9 0.7 0.5 New home starts plunged 72% from 2005-2009; A net annual decline of 1.49 million units, lowest since records began in 1959 0.55 0.59 0.61 0.78 0.92 1.10 1.13 1.28 1.41 1.46 1.49 1.52 1.52 1.19 1.01 1.20 1.29 1.46 1.35 1.48 1.47 1.62 1.64 1.57 1.60 1.71 1.85 1.96 2.07 1.80 1.36 0.91 Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction for several more years (Millions of Units) 0.3 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15F 16F 17F 18F 19F20F 21F Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure Source: U.S. Department of Commerce; Blue Chip Economic Indicators (9/15); Insurance Information Institute. 143 Profitability & Politics How Is Profitability Affected by the President’s Political Party? 162 P/C Insurance Industry ROE by Presidential Administration, 1950-2014* 16.43% 15.10% Carter Reagan II Obama II Nixon Clinton I G.H.W. Bush G.W. Bush II Clinton II Reagan I Nixon/Ford Truman Eisenhower I Eisenhower II G.W. Bush I Obama I Johnson Kennedy/Johnson 9.00% 8.93% 8.65% OVERALL RECORD: 1950-2014* Democrats 7.72% Republicans 7.85% 8.35% 8.33% 7.98% 7.68% 6.98% 6.97% 5.43% 5.03% 4.83% 4.68% 4.43% Party of President has marginal bearing on profitability of P/C insurance industry 3.55% 0% 2% 4% 6% *Truman administration ROE of 6.97% based on 3 years only, 1950-52;. Source: Insurance Information Institute 8% 10% 12% 14% 16% 18% P/C insurance Industry ROE by Presidential Party Affiliation, 1950- 2014 Nixon/Ford Carter Kennedy/ Johnson 20% Truman 25% Eisenhower BLUE = Democratic President RED = Republican President Reagan/Bush I Clinton Bush II Obama 15% 10% 5% 0% 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12 14 -5% . Source: Insurance Information Institute CYBER RISK & CYBER INSURANCE Cyber Risk is a Rapidly Emerging Exposure for Businesses Large and Small in Every Industry Nonprofits Including Religious Institutions Are Vulnerable 165 Data Breaches 2005-2015, by Number of Breaches and Records Exposed # Data Breaches/Millions of Records Exposed 222.5 800 700 783 220 200 662 656 Millions 614 180 600 160 498 500 117.6 470 127.7 446 419 92.0 400 66.9 120 85.6 400 321 35.7 157 100 80 300 200 140 60 16.2 22.9 19.1 40 17.5 20 100 0 2005 2006 2007 2008 2009 2010 # Data Breaches 2011 2012 2013 2014 *2015 # Records Exposed (Millions) The total number of data breaches (+27.5%) hit a record high of 783 in 2014, exposing 85.6 million records. Through June 30, this year has seen 117.6 million records exposed in 400 breaches.* *Figures as of June 30, 2015, from the Identity Theft Resource Center, http://www.idtheftcenter.org/images/breach/ITRCBreachReport2015.pdf Evolving Threats: Cyber Crime and Cyber Terrorism State sponsored groups: Foreign government sponsored Sophisticated and well-funded Organized cyber criminals: Traditional organized crime groups Loosely organized global hacker crews Hacktivists: Politically-motivated hackers Increasing capabilities Insiders: Easy access to sensitive information Difficult to detect Terrorists: Destruction of physical and digital assets Source: Lewis Brisbois, Practical Strategies to Address Cyber Risk in Your Business, November 2014 171 Marsh: Percentage of U.S. Companies Purchasing Cyber Insurance Increased in 2014 Take-up rate 2014* All Industries Take-up rate 2013 13% 16% 45% 50% Health Care Education Hospitality and Gaming Services Financial Institutions Power and Utilities Retail/Wholesale Communications, Media and Tech Manufacturing 22% 32% 16% 26% 17% 22% 17% 21% 14% 21% 13% 18% 11% 12% 6% 8% Ever larger numbers of insureds seek financial protection via cyber insurance. The percentage of U.S. companies buying cyber insurance rose to 16 percent in 2014. *Take-up rate refers to the overall percentage of clients that purchased standalone cyber insurance. Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015 176 Marsh: Total Limits Purchased, By Industry – Cyber Liability, All Revenue Size Average limits purchased for cyber risk rose to $12.8 million for all industries and all company sizes in 2014. Power and utility companies witnessed the sharpest percentage increase in average limits, at 59 percent. ($ Millions) Avg. 2013 Limits $23.5 Avg. 2014 Limits $22.0 $22.2 $21.0 $19.7 $13.2 $12.8 $11.1 $14.9 $12.0 $10.5 $9.9 $10.2 $10.5 $9.5 $6.7 $4.2 $4.4 All Industries Comms, Media & Technology Education Financial Institutions Health Care Manufacturing Power and Retail/Wholesale Utilities Services Source: Benchmarking Trends: As Cyber Concerns Broaden, Insurance Purchases Rise, Marsh Risk Management Research Briefing, March 2015 177 INDUSTRY DISRUPTORS Technology, Society and the Economy Are All Changing at a Rapid Pace Thoughts on the Future 183 Media is Obsessed with Driverless Vehicles: Often Predicting the Demise of Auto Insurance By 2035, it is estimated that 25% of new vehicle sales could be fully autonomous models Questions Are auto insurers monitoring these trends? How are they reacting? Will Google take over the industry? Will the number of auto insurers shrink? How will liability shift? Source: Boston Consulting Group. 185 On-Demand/Sharing/Peer-to-Peer Economy Impacts Many Lines of Insurance The “On-Demand” Economy is or will impact many segments of the economy important to P/C insurers Auto (personal and commercial) Homeowners/Renters Many Liability Coverages Professional Liability Workers Comp Many unanswered insurance questions Insurance solutions are increasingly available to fill the many insurance gaps that arise 186 Send in the Drones: Potential Rapid Adoption in Industry; Media Loves It Drones or Unmanned Aerial Vehicle (UAV) technology is seeing rapid adoption rate in many industries, including insurance FAA granting Section 333 exemptions for commercial use and testing of UAS At least 5 insurers have received permission to test Wide variety of applications: claims, pre-event property inspections… Insurers partnering with construction industry to guide R&D and regulation of UAV use via Property Drone Consortium: www.propertydrone.org 189 Shifting Legal Liability & Tort Environment Will the Tort Pendulum Swing Against Insurers? 191 The Nation’s Judicial “Hellholes”: 2014/2015 Illinois Watch List Atlantic County, New Jersey Mississippi Delta Montana Nevada Newport News, Virginia Philadelphia, Pennsylvania West Virginia Madison County California Dishonorable Mention New York City Asbestos Litigation AL Supreme Court PA Supreme Court Volkswagen: Massive tort actions, fines, penalties certain. Are others vulnerable? Issue of cheating on environmental standards and liability looms large. Source: American Tort Reform Association; Insurance Information Institute Florida 196 Insurance Information Institute Online: www.iii.org Thank you for your time and your attention! Twitter: twitter.com/bob_Hartwig Download at www.iii.org/presentations 197