BMA-IBT-6 Communication Skills Unit
Intro to Business & Technology
Course Standard 6
BMA-IBT-6
Use professional oral, written, and digital communication skills to create, express, and interpret information and ideas.
6.1 Exhibit appropriate business (oral, written, and digital) communication skills needed in the workplace to facilitate
information and communication.
6.2 Explore social media etiquette and importance of digital presence.
6.3 Produce written communications that utilize proper tone, grammar, and bias-free language for the workplace.
a. Resume
6.4 Employ critical thinking and problem-solving strategies both individually and collaboratively to solve real-world and/or
business-related problems.
6.5 Using presentation software, create and deliver simple, clear and compelling presentations effectively to target audiences.
6.6 Use technology to enhance the effectiveness of communication in a business environment.
a. Email, video conferencing, phone conferencing, instant messaging, online chat, blogs, newsgroups, list serve, etc.
6.7 Use appropriate technology to plan, develop, practice, and present material to different types of audiences for specific
business purpose.
a. Research paper, web site, multimedia presentation, publications, speech, online media, video, avatar, etc.
Support of CTAE Foundation Course Standards and Common Core GPS and Georgia Performance Standards
ELACC9-10SL1: Initiate and participate effectively in a range of collaborative discussion s (one-on-one, in groups, and teacher led) with diverse partners on grades 9 -10 topics, texts, and issues, building on others’ ideas and expressing their own clearly and
persuasively.
ELACC9-10SL2: Integrate multiple sources of information presented in di verse media or formats (e.g., visually, quantitatively,
orally) evaluating the credibility and accuracy of each source.
ELACC9-10SL4: Present information, findings, and supporting evidence clearly, concisely, and substance, and style are
appropriate to purpose, audience, and task.
ELACC9-10SL5: Make strategic use of digital media (e.g., textual, graphical, audio, visual, and interactive elements) in
presentations to enhance understanding of findings, reasoning, and evidence and to add interest.
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BMA-IBT-6 Communication Skills Unit
Day 1
Bellringer/Journal Entry
Essential Question: What is
non-verbal communication?
Objective: Students will use
professional oral, written, and
digital communication skills to
create, express, and interpret
information and ideas.
Guided Practice: Students will
be given slips of paper (use
the Communication
Statements – Teacher Guide)
with a statement on them.
Follow the instructions from the
Communication PPT (Slide 4).
For slides 9-23 Non-Verbal
Communication, give students
the Communication PPT Log
to note down each facial
expression meaning.
Independent Practice:
Students will take notes on the
handouts for the PPT.
Grade: Teacher Observation
Closure: Review today and
preview tomorrow.
Materials: Communication
Statements – Teacher Guide,
Communication PPT, and
Communication PPT Log
Day 2
Bellringer/Journal Entry
Essential Question: What are 3
types of written
communication?
Objective: Students will
exhibit appropriate business
communication skills needed
in the workplace to facilitate
information and
communication and will
produce written
communications that utilize
proper tone, grammar, and
bias-free language in the
workplace.
Guided Practice: Students will
take notes over Content &
Style of Effective Messages
PPT using teaching guided
notes. Discuss the parts of a
Memo and some suggestions/
tips for getting started.
Independent Practice:
Students will take notes on the
handouts for the PPT. Students
will create a Memo using the
template in Edmodo and the
handout.
Day 3
Day 4
Day 5
Bellringer/Journal Entry
Essential Question: What is a
memo?
Bellringer/Journal Entry
Essential Question: What is a
complementary closing?
Bellringer/Journal Entry
Essential Question: Where do
you sign a letter?
Objective: Students will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes using
written communication skills.
Objective: Students will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes using
written communication skills.
Objective: Students will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes using
written communication skills.
Guided Practice: Students will
write a letter using a MS Office
Word Template to their
manager requesting certain
days off. Discuss parts of the
letter and some suggestions
for getting started writing the
letter.
Guided Practice: Students will
write a letter using a MS Office
Word Template to their
manager requesting certain
days off. Discuss parts of the
letter and some suggestions
for getting started writing the
letter.
Guided Practice: Students will
write a letter using a MS Office
Word Template to their
manager requesting certain
days off. Discuss parts of the
letter and some suggestions
for getting started writing the
letter.
Independent Practice:
Students will Create a Business
Letter using the handout and
will submit the assignment in
Edmodo (place the template
in Edmodo for them to save
and edit).
Independent Practice:
Students will Create a Business
Letter using the handout and
will submit the assignment in
Edmodo (place the template
in Edmodo for them to save
and edit).
Independent Practice:
Students will Create a Business
Letter using the handout and
will submit the assignment in
Edmodo (place the template
in Edmodo for them to save
and edit).
Grade: Business Letter
Grade: Business Letter
Practice 1 & 2
Grade: Business Letter
Practice 3 & 4
Closure: Review today and
preview tomorrow.
Closure: Review today and
preview tomorrow.
Materials: Create a Business
Letter Template and Handout
Materials: Create a Business
Letter Template and Handout
Grade: Teacher Observation
Closure: Review today and
preview tomorrow.
Closure: Review today and
preview tomorrow.
Materials: Create a Business
Letter Template and Handout
Materials: Content & Style of
Effective Messages PPT and
Guided Notes and Memo
Assignment Template and
Handout
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BMA-IBT-6 Communication Skills Unit
Day 6
Bellringer/Journal Entry
Essential Question: What is a
cover letter used for?
Objective: Students will
produce written
communications that utilize
proper tone, grammar, and
bias-free language in the
workplace.
Guided Practice: Students will
create a Cover Letter using
the Sally Smith Cover Letter
using a MS Office Word
Template. Discuss the
purpose of cover letter.
Independent Practice:
Students will create Sally
Smith’s Cover letter using the
handout and will submit the
assignment in Edmodo (place
the template in Edmodo for
them to save and edit).
Grade: Sally Smith Cover
Letter
Closure: Review today and
preview tomorrow.
Materials: Sally Smith Cover
Letter Template and Handout
Day 7
Bellringer/Journal Entry
Essential Question: What
information is included in a
resume?
Objective: Students will
create a Resume using the
Sally Smith Resume using a MS
Office Word Template.
Discuss the purpose of a
resume.
Guided Practice:
Independent Practice:
Students will create a Resume
using the Sally Smith Resume
using the handout and will
submit the assignment in
Edmodo (place the template
in Edmodo for them to save
and edit).
Day 8
Day 9
Day 10
Bellringer/Journal Entry
Essential Question: What is a
salutation?
Bellringer/Journal Entry
Essential Question: What is the
purpose of an objective?
Objective: Students will
produce written
communications that utilize
proper tone, grammar, and
bias-free language in the
workplace.
Objective: Students will
create a Resume using a MS
Office Word Template.
Discuss the purpose of a
resume.
Bellringer/Journal Entry
Essential Question: What are 3
types of difficult people that
you encounter in the
workplace?
Guided Practice:
Guided Practice: Students will
create a Cover Letter using a
MS Office Word Template.
Discuss the purpose of cover
letter.
Grade: Sally Smith Resume
Independent Practice:
Students will create Cover
letter using the handout and
will submit the assignment in
Edmodo (place the template
in Edmodo for them to save
and edit).
Closure: Review today and
preview tomorrow.
Grade: Justin Best Cover
Letter
Materials: Sally Smith Resume
Template and Handout
Closure: Review today and
preview tomorrow.
Materials: Sally Smith Cover
Letter Template and Handout
Independent Practice:
Students will create a Resume
using the Resume using the
handout and will submit the
assignment in Edmodo (place
the template in Edmodo for
them to save and edit).
Objective: Students will
employ critical thinking and
problem-solving strategies
both individually and
collaboratively to solve realworld and/or business-related
problems.
Guided Practice: Students will
take notes over Building Work
Relationships PPT using
teacher guided notes.
Students will complete the
What Would You Do Handout.
Grade: Justin Best Resume
Closure: Review today and
preview tomorrow.
Materials: Sally Smith Resume
Template and Handout
Independent Practice:
Students will takes notes on
the handouts for the PPT.
Students will complete the
What Would You Do handout.
Grade: What Would You Do
Handout
Closure: Review today and
preview tomorrow.
Materials: Building Work
Relationships PPT, Notes, and
What Would You Do Handout
3
BMA-IBT-6 Communication Skills Unit
Day 11
Day 12
Day 13
Bellringer/Journal Entry
Essential Question: What are 3
tips to remember when giving
a presentation?
Bellringer/Journal Entry
Essential Question: What is the
purpose of giving a
presentation?
Bellringer/Journal Entry
Essential Question: What is 3
things you learned about your
classmates?
Objective: Students will use
technology to enhance the
effectiveness of
communication in a business
environment and will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes.
Objective: Students will use
technology to enhance the
effectiveness of
communication in a business
environment and will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes.
Objective: Students will use
technology to enhance the
effectiveness of
communication in a business
environment and will use
appropriate technology to
plan, develop, practice, and
present material to different
types of audiences for specific
business purposes.
Guided Practice: Students will
complete a presentation and
speech giving a Personal
Introduction about themselves.
Guided Practice: Students will
present their Personal
Introduction to the class.
Guided Practice: Students will
present their Personal
Introduction to the class.
Independent Practice:
Personal Introduction to the
class and use the Personal
Introduction What I Can Learn
Handout for the students to
take notes on.
Independent Practice:
Personal Introduction to the
class and use the Personal
Introduction What I Can Learn
Handout for the students to
take notes on.
Grade: Personal Introduction
Grade: Personal Introduction
Closure: Review today and
preview tomorrow.
Closure: Review today and
preview tomorrow.
Materials: Personal
Introductions What I Can Learn
Handout
Materials: Personal
Introductions What I Can Learn
Handout
Independent Practice:
Complete the presentation
giving a Personal Introduction.
Grade: Teacher Observation
Closure: Review today and
preview tomorrow.
Materials: Personal
Introduction Instructions
Handout
4
BMA-IBT-6 Communication Skills Unit
Resources:
Communication Statements – Teacher Guide
Communication PPT
Communication PPT Log
Content & Style of Effective Messages PPT
Content & Style of Effective Messages Guided Notes
Memo Assignment Template
Memo Assignment Handout
Business Letter Template
Business Letter Handout
Business Letter Practice (Letters 1-4)
Sally Smith Cover Letter Template
Sally Smith Resume Handout
Justin Best Cover Letter Template
Justin Best Resume Handout
Building Work Relationships PPT
Building Work Relationships Guided Notes
What Would You Do Handout
Personal Introduction Instructions Handout
Personal Introductions What I Can Learn Handout
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