Communication Bennie Good Communication Trap Game 2 Debrief – Notes • • • • • • • Challenges Similar to real team situation Trust Barriers Types of communication What could have been better 1st or Last…who was easier 3 Types of Communication 4 5 Effective Communications 1. Message was important. 2. Vision presented could affect the listeners. 3. Speakers established themselves as authorities. 4. Speakers believed in what they were presenting. 5. Speakers got to the point. 6. Speakers used personal skills. 6 Notes • MLK Speech 1579 words • JFK Speech 2207 words • September 12, 1962 7 First Aid Medical Emergency Form Who Philmont Expedition 7-30 (8 scouts, 2 leaders) What Bear attack – two scouts mauled Where Lover’s Leap Camp When One hour ago Why We need assistance How Bring EMT & first aid supplies. A big bear trap would be helpful too. 8 Three Parts of Communication 9 Three Parts of Communication feedback 10 Feedback is a Gift • How to get it? • Pay attention to your audience’s non-verbal clues • Ask for it • Use Start-Stop-Continue as part of your presentation evaluation 11 Barriers to Effective Communication • Telemarketers (in general) • • • • • • • No common ground No sincerity Lack of authority Lack of clarity Poor communication skills Lack of receptiveness Poor timing/environment 12 Make Your Communications Effective • • • • Common Ground Sincerity Authority Clarity 13 Notes • Sincerity is being real, truthful, authentic, honest and good in your thoughts, actions, and words. 14 Make Your Communications Effective • Good Presentation Skills • Receptiveness • Environment 15 Parts of Communication 16 Parts of e-Communication 17 e-Communication • • • • • • You own it Be real Know your audience Use good judgment Respect copyright Protect personal info SWYP PAW UGTBK KYFC ADBB 18 Notes • So what’s your problem • Parents are watching • You’ve got to be kidding • Keep your fingers crossed • All done bye bye SWYP PAW UGTBK KYFC ADBB 19 Effective Communication and Skill Instruction 20 Notes - Woggle • What communications styles were used • What were the strong points • How could it be improved? 21 Effective Communication and Skill Instruction • • • • E - Explain D - Demonstrate G - Guide E - Enable 22 Summary • Communication is… • A tool of leadership • Essential to effective teams • Requires “common ground” • Clear and concise • Sender & receiver consider each other • Communication is written, verbal & non-verbal • Feedback is a gift 23 Communication The Most Valuable Merit Badge Henry Broaddus Director of Admissions William & Mary Eagle Scout #6 Troop 876 24 Great Leaders Are Great Communicators 25