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Communication
Bennie Good
Communication Trap Game
2
Debrief – Notes
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•
•
•
•
•
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Challenges
Similar to real team situation
Trust
Barriers
Types of communication
What could have been better
1st or Last…who was easier
3
Types of Communication
4
5
Effective Communications
1. Message was important.
2. Vision presented could affect the
listeners.
3. Speakers established themselves as
authorities.
4. Speakers believed in what they were
presenting.
5. Speakers got to the point.
6. Speakers used personal skills.
6
Notes
• MLK Speech 1579 words
• JFK Speech 2207 words
• September 12, 1962
7
First Aid Medical Emergency Form
Who Philmont Expedition 7-30 (8 scouts, 2
leaders)
What Bear attack – two scouts mauled
Where Lover’s Leap Camp
When One hour ago
Why We need assistance
How Bring EMT & first aid supplies. A big bear
trap would be helpful too.
8
Three Parts of Communication
9
Three Parts of Communication
feedback
10
Feedback is a Gift
• How to get it?
• Pay attention to your
audience’s non-verbal
clues
• Ask for it
• Use Start-Stop-Continue as
part of your presentation
evaluation
11
Barriers to Effective Communication
• Telemarketers (in general)
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•
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No common ground
No sincerity
Lack of authority
Lack of clarity
Poor communication skills
Lack of receptiveness
Poor timing/environment
12
Make Your Communications Effective
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•
•
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Common Ground
Sincerity
Authority
Clarity
13
Notes
• Sincerity is being
real, truthful,
authentic, honest
and good in your
thoughts, actions,
and words.
14
Make Your Communications Effective
• Good Presentation
Skills
• Receptiveness
• Environment
15
Parts of Communication
16
Parts of e-Communication
17
e-Communication
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•
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•
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You own it
Be real
Know your audience
Use good judgment
Respect copyright
Protect personal info
SWYP
PAW
UGTBK
KYFC
ADBB
18
Notes
• So what’s your
problem
• Parents are
watching
• You’ve got to be
kidding
• Keep your fingers
crossed
• All done bye bye
SWYP
PAW
UGTBK
KYFC
ADBB
19
Effective Communication and Skill Instruction
20
Notes - Woggle
• What
communications
styles were used
• What were the
strong points
• How could it be
improved?
21
Effective Communication and Skill Instruction
•
•
•
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E - Explain
D - Demonstrate
G - Guide
E - Enable
22
Summary
• Communication is…
• A tool of
leadership
• Essential to
effective teams
• Requires
“common ground”
• Clear and concise
• Sender & receiver
consider each other
• Communication is
written, verbal &
non-verbal
• Feedback is a gift
23
Communication
The Most Valuable Merit Badge
Henry Broaddus
Director of Admissions
William & Mary
Eagle Scout #6 Troop 876
24
Great Leaders
Are
Great Communicators
25
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