There’s No Accounting for Good Ethics…Or is There? Patricia J. Harned, Ph.D. Chief Executive Officer Ethics & Compliance Initiative www.ethics.org | ©2015 Ethics & Compliance Initiative www.ethics.org | ©2015 Ethics & Compliance Initiative www.ethics.org | ©2015 Ethics & Compliance Initiative www.ethics.org | ©2015 Ethics & Compliance Initiative www.ethics.org | ©2015 Ethics & Compliance Initiative What Do We Mean by Ethics? • Ethics = a decision that impacts another person • Most decisions have an ethics component: o o o o o o o o o Procedures and controls Accuracy of records Management of errors Meeting financial obligations Transparency of financial statements Funding or cutting programs Employee supervision Treatment of colleagues Personal use of time & information www.ethics.org | ©2015 Ethics & Compliance Initiative Questions? Presentation Plan • Current State of Workplace Ethics • Drivers of Good Conduct in Organizations • Telltale Signs www.ethics.org | ©2015 Ethics & Compliance Initiative About ECI • Leading the Movement for Responsible Organizations o New ideas grounded in research o Best practice community o Education and certification • Comprised of: o Ethics Research Center o Ethics & Compliance Association o Ethics & Compliance Certification Institute www.ethics.org | ©2015 Ethics & Compliance Initiative About the National Business Ethics Survey® • Longitudinal, cross-sectional study • Implemented eight times since 1994 • Government data through 2007; 6,420 responses in 2013 • Dual mode: Online and phone (including cellular) • Oversampling for companies with 90K+ employees • Data weighted by: collection mode; age, gender, and education of respondent; company size • Sampling error: +/- 1.2 percent at 95% confidence level www.ethics.org | ©2015 Ethics & Compliance Initiative The Current State of Workplace Ethics www.ethics.org | ©2015 Ethics & Compliance Initiative Fraud, Waste & Abuse in the Public Sector • In 2010, 11% of federal employees observed illegal or wasteful activities in their agency. – 35% did not report the activity – 35% of incidents cost more than $100,000 • “I can disclose a suspected violation…without fear of reprisal.” – 20% disagreed/strongly disagreed Source: 2011, US Merit Systems Protection Board, Blowing the Whistle: Barriers to Federal Employees Making Disclosures www.ethics.org | ©2015 Ethics & Compliance Initiative Fraud, Waste & Abuse in the Public Sector • 34% of US employees observed fraud, waste or abuse in their workplace during 2013. • 8% observed some form of corruption. -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Observed Misconduct -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Who Commits Misconduct? 53% -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Who Commits Misconduct? 60% -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Questions? www.ethics.org | ©2015 Ethics & Compliance Initiative Drivers of Good Conduct www.ethics.org | ©2015 Ethics & Compliance Initiative #1 Awareness of Standards & Resources Industry Benchmark Data -Source: ERC’s National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative #1 Awareness of Standards & Resources -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Questions? www.ethics.org | ©2015 Ethics & Compliance Initiative #2 Culture Most managers think of themselves as ethical. They are often perceived as ethically neutral or altogether unethical. Trevino, Hartman & Brown. (2000). California Management Review www.ethics.org | ©2015 Ethics & Compliance Initiative #2 Culture -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative #2 Culture -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative #3 Accountability www.ethics.org | ©2015 Ethics & Compliance Initiative Telltale Signs www.ethics.org | ©2015 Ethics & Compliance Initiative Signs of An Unhealthy Workplace Vast Majority of Misconduct Committed by Individual “Bad Apples” Strong Ethics Culture Weak Ethics Culture -Source: ERC’s 2013 National Business Ethics Survey™ www.ethics.org | ©2015 Ethics & Compliance Initiative Indicators of Ethics Risk • • • • • Strong economy Poor management practices Lack of awareness of standards & resources Employee feelings of pressure Rumors of retaliation “Listen to the whispers and you won’t have to hear the screams.” Cherokee Proverb www.ethics.org | ©2015 Ethics & Compliance Initiative Questions? www.ethics.org | ©2015 Ethics & Compliance Initiative Upcoming Resources from ECI National Business Ethics Survey® Reports: Generational differences & ethics Employee connection to culture (collective identity) Gender Differences & Tone at the Top National Business Ethics Survey® - Contracts Management Industry National Business Ethics Survey® - Internal Auditors Global Business Ethics Survey Benchmarking Group Reports: Conflicts of Interest Anti-corruption Programs Working with Monitors Regulatory Intelligence www.ethics.org | ©2015 Ethics & Compliance Initiative For More Information Pat Harned, Chief Executive Officer pat@ethics.org www.ethics.org www.ethics.org | ©2015 Ethics & Compliance Initiative