The Millennial Generation Joins the Library Community

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La Nueva Generación de

Catálogos

Marshall Breeding

Director for Innovative Technologies and Research

Vanderbilt University http://staffweb.library.vanderbilt.edu/breeding http://www.librarytechnology.org/

Abstract

“Next-Generation Catalogs” introduces participants to some of the commercial and open source products that aim to provide a more modern interface for library collections and services than the traditional online catalogs that currently prevail.

Troubling statistic

Where do you typically begin your search for information on a particular topic?

College Students Response:

• 89% Search engines (Google 62%)

• 2% Library Web Site (total respondents -> 1%)

• 2% Online Database

• 1% E-mail

• 1% Online News

• 1% Online bookstores

• 0% Instant Messaging / Online Chat

OCLC. Perceptions of Libraries and Information Resources

(2005) p. 1-17.

Usage + / - from 2005 to 2007

+5%

-10%

+30%

+14%

+19%

“The unfortunate exception is the use of library Web sites; usage has dropped from 2005 to

2007.”

Source: Sharing, Privacy and Trust in our Networked World. OCLC 2007

Crowded Landscape of Information

Providers on the Web

• Lots of non-library Web destinations deliver content to library patrons

– Google Scholar

– Amazon.com

– Wikipedia

– Ask.com

• Do Library Web sites and catalogs meet the information needs of our users?

• Do they attract their interest?

The Competition

The best Library OPAC?

Traditional OPAC

Better?

Demand for compelling library interfaces

• Urgent need for libraries to offer interfaces their users will like to use

• Move into the current millennium

• Powerful search capabilities in tune with how the Web works today

• Meet user expectations set by other Web destination

Inadequacy of ILS OPACs

• Online Catalog modules provided with an

ILS subject to broad criticism as failing to meet expectations of growing segments of library patrons.

• Not great at delivering electronic content

• Complex text-based interfaces

• Relatively weak keyword search engines

• Lack of good relevancy sorting

• Narrow scope of content

Disjointed approach to information and service delivery

• Books: Library OPAC (ILS module)

• Articles: Aggregated content products, e-journal collections

• OpenURL linking services

• E-journal finding aids (Often managed by link resolver)

• Local digital collections

– ETDs, photos, rich media collections

• Metasearch engines

• All searched separately

Change underway

• Widespread dissatisfaction with most of the current

OPACs. Many efforts toward next-generation catalogs and interfaces.

• Movement among libraries to break out of the current mold of library catalogs and offer new interfaces better suited to the expectations of library users.

• Decoupling of the front-end interface from the back-end library automation system.

• Eventual redesign of the ILS to be better suited for current library collections of digital and print content

Next-Generation Interfaces:

Scope and Concepts

Working toward a new generation of library interfaces

• Redefinition of the “library catalog”

• Traditional notions of the library catalog questioned

• Better information delivery tools

• More powerful search capabilities

• More elegant presentation

Redefining the “catalog”

• More comprehensive information discovery environments

• It’s no longer enough to provide a catalog limited to print resources

• Digital resources cannot be an afterthought

• Systems designed for e-content only are also problematic

• Forcing users to use different interfaces depending on type of content becoming less tenable

• Libraries working toward consolidated user environments that give equal footing to digital and print resources

Comprehensive Search Service

• Not Federated Search but more like OAI

– Open Archives Initiative

– Consolidated search services based on metadata and data gathered in advance

• Problems of scale diminished

• Problems of cooperation persist

Web 2.0 Flavorings

• Strategic infrastructure + Web 2.0

• A more social and collaborative approach

• Web Tools and technology that foster collaboration

• Integrated blogs, wiki, tagging, social bookmarking, user rating, user reviews

• Avoid Web 2.0 information silos

Web 2.0 supporting technologies

• Web services

• XML APIs

• AJAX (asynchronous JavaScript and XML)

• Widgets

The Ideal Scope for Next Gen

Library Interfaces

• Unified user experience

• A single point of entry into all the content and services offered by the library

• Print + Electronic

• Local + Remote

• Locally created Content

• User contributed content?

Next Generation Interfaces:

Functions and Features

Interface Features / User

Experience

• Simple point of entry

– Optional advanced search

• Relevancy ranked results

• Facets for narrowing and navigation

• Query enhancement – spell check, etc

• Suggested related results

• Navigational bread crumbs

• Enriched visual and textual content

• Single Sign-on

Relevancy Ranking

• Based on advanced search engines specifically designed for relevancy

– Endeca, Lucene, etc

• Web users expect relevancy ordered results

– The “good stuff” should be listed first

– Users tend not to delve deep into a result list

– Good relevancy requires a sophisticated approach, including objective matching criteria supplemented by popularity and relatedness factors.

New Paradigm for search and navigation

• Let users drill down through the result set incrementally narrowing the field

• Faceted Browsing

– Drill-down vs up-front Boolean or “Advanced Search”

– gives the users clues about the number of hits in each sub topic

– Ability to explore collections without knowledge a priori

• Visual search tools

• Navigational Bread crumbs

– Select / deselect facets

Query / Result Enhancement

• “Did you mean?” and other features to avoid “No results found”

• Validated Spell check

• Automatic inclusion of authorized and related terms

• More like this – recommendation service

• Make the query and the response to it better than the query provided

Appropriate organizational structures

• LCSH vs FAST (Faceted Application of

Subject Terminology)

• Full MARC vs Dublin Core or MODS

• Discipline-specific thesauri or ontologies

• “tags”

Enriched content

• Rich visual information: book jacket images, rating scores, etc.

• Syndetic Solutions ICE ($$$$)

• Amazon Web Service (AWS)

– Recent changes in term of use seem to preclude use by libraries

• Google Book Search API

– Released March 13, 2008

– Liberal terms of use

• No open content approach (yet)

Personalization / Single Sign-on

• Customized content options based on personal preference and profile of user

• Persistent sign-on

– Seamless navigation in and out of appropriate subsystems

• ILL / ILS patron requests, federated search, proxy services

– Credentials follow as user navigates among Web site components

– ILS / Interlibrary Loan / proxy services / shopping cart / etc

• Ability to select and save content; initiate requests; customize preferences, etc.

Deep search

• Entering post-metadata search era

• Increasing opportunities to search the full contents

– Google Library Print, Google Publisher, Open Content

Alliance, Microsoft Live Book Search, etc.

– High-quality metadata will improve search precision

• Commercial search providers already offer “search inside the book”

• No comprehensive full text search for books quite yet

• Not currently available through library search environments

• Deep search highly improved by high-quality metadata

See: Systems Librarian, May 2008 “Beyond the current generation of next-generation interfaces: deeper search”

Beyond Discovery

• Fulfillment oriented

• Search -> select -> view

• Delivery/Fulfillment much harder than discovery

• Back-end complexity should be as seamless as possible to the user

• Offer services for digital and print content

Library-specific Features

• Appropriate relevance factors

– Objective keyword ranking + Library weightings

– Circulation frequency, OCLC holdings, scholarly content

• Results grouping (FRBR)

• Collection focused (vs sales-driven)

Enterprise Integration

• Ability to deliver content and services through non-library applications

• Campus portal solutions

• Courseware

• Social networking environments

• Search portals / Feed aggregators

Interoperability

• Decoupled interface implies data synchronization

• Mass export of catalog data

• Hooks back into the ILS for holdings and patron services

– Real-time availability

Architecture and Standards

• Need to have an standard approach for connecting new generation interfaces with

ILS and other repositories

• Proprietary and ad hoc methods currently prevail

• Digital Library Federation

– ILS-Discovery Interface Group

• Time to start thinking about a new generation of ILS better suited for current library collections and missions.

Smart and Sophisticated

• Much more difficult than old gen OPACS

• Not a dumbed-down approach

• Wed library specific requirements and expectations with e-commerce technologies

Deployment and Transition

How will libraries Join the next generation?

Great Benefit, Great cost?

• A whole new level of expense to the library to achieve needed automation results

• Patron interface was previously expected to be part of ILS

• Cost of ILS OPAC module very modest relative to new discovery products

• Can the library community bear the cost?

• Can the library community afford not to move forward?

Can we afford a slow Transition?

• Deployment of older OPACs widespread

• We’re very early in the adoption cycle

• Libraries tend to cycle to new technologies at a slow pace

• Time on the Web moves quickly!

• Urgency to move quickly

– “One year in NYC is like 7 years in LA”

– One year on the Web is like 7 years in Library

Time

ILS Deployments

Unicorn

Horizon

Millennium

Voyager

Aleph 500

Library.Solution

1704

1612

1289

1183

1970

700

Next Gen Interface Deployments

Innovative Interfaces: Encore 2006

Ex Libris: Primo 2006

2002 Medialab solutions:

AquaBrowser

Endeca

VTLS Visualizer

2004

2007

Source: Automation System Marketplace, Library Journal April 1, 2008

5

1

81

77

128

Open Source opportunity?

• Commercial traditionally licensed solutions currently far ahead of open source alternatives

• Time-to-market a critical factor

• Challenge to catch up

New-Gen Library Interfaces

Current Commercial and Open

Source Products

Endeca Guided Navigation

• North Carolina State University http://www.lib.ncsu.edu/catalog/

• McMaster University http://libcat.mcmaster.ca/

• Phoenix Public Library http://www.phoenixpubliclibrary.org/

• Florida Center for Library Automation http://catalog.fcla.edu/ux.jsp

AquaBrowser Library

• Queens Borough Public Library

– http://aqua.queenslibrary.org/

• Oklahoma State University

– http://boss.library.okstate.edu/

• University of Chicago

– http://lens.lib.uchicago.edu/

Ex Libris Primo

• Discovery and Delivery platform for academic libraries

• Vanderbilt University http://alphasearch.library.vanderbilt.edu

• University of Minnesota http://prime2.oit.umn.edu:1701/primo_library/li bweb/action/search.do?vid=TWINCITIES

• University of Iowa http://smartsearch.uiowa.edu/

Encore from Innovative

Interfaces

• Designed for academic, public and special libraries

• Nashville Public Library http://nplencore.library.nashville.org/iii/encore/app

• Scottsdale Public Library http://encore.scottsdaleaz.gov/iii/encore/app

• Yale University Lillian Goldman Law

Library http://encore.law.yale.edu/iii/encore/app

OCLC Worldcat Local

• OCLC WorldCat customized for local library catalog

Relies on hooks into ILS for local services

Tied to library holdings set in WorldCat

• University of Washington Libraries http://uwashington.worldcat.org/

• University of California Melvyl Catalog

The Library Corporation

• First ILS company involved in promoting new interface technologies

• Initially based its strategy on AquaBrowser and Endeca

• Indigo – announced at ALA Midwinter Jan

2008

• “Library Positioning Software”

• Based on Lucene / SOLR

SirsiDynix

• No faceted search product currently available:

– Enterprise Portal Solution

– Rooms / SchoolRooms

– iLink / iBistro (legacy)

• Product based on FAST announced in March

2006 – withdrawn

• Product based on Brainware Globalbrain announced in Nov 2007

– Prototype Expected by April 2008

LibraryThing for Libraries

• Not a full next-gen interface

• Provides a way to add tagging to existing interfaces

• Deal with social tagging critical mass problem

Scriblio

• Formerly WPopac

• Built with WordPress

• Plymouth State University

• http://library.plymouth.edu/

• Searches library Web site + catalog

• http://about.scriblio.net/

VUFind – Villanova

University

Based on Apache Solr search toolkit http://www.vufind.org/

eXtensible Catalog

• University of Rochester – River Campus

Libraries

• Financial support from the Andrew W.

Mellon Foundation

• http://www.extensiblecatalog.info/

ILS products w/ next-gen catalog features

• Products where the OPAC offered as an integrated module includes relevancy, facets, enriched content, etc

• Same scope as traditional ILS

– Polaris

– Koha

– Evergreen

Polaris

Evergreen

Koha

For more information

Next Generation Library

Catalogs by Marshall

Breeding

Library Technology

Reports June/July

2007

ALA TechSource

Questions and Discussion

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