Chapter 1 Nursing Today Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. Historical Perspective Highlights Nurses: Respond to needs of patients Actively participate in policy Respond and adapt to challenges Make clinical judgments and decisions about patients’ health care needs based on knowledge, experience, and standards of care Nursing: Care is provided according to standards of practice and a code of ethics. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 2 Development of a Profession Nursing has struggled with its definition, its image, and its role in the healthcare delivery system – – Due in part to its history Fact that it has both theoretical and practical aspects Role of the nurse in the healthcare delivery system has probably never been more important than it is today. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 3 Historical Influences on the Development of Nursing Healthcare in ancient cultures Historic perspectives and early images of nursing Folk image Religious image Servant image Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 4 The Beginning of Change Early providers of nursing care − − Sisters of charity in France and the United States Sisters of the holy cross in France and the United States − Catholic religious orders in Mexico and South America − Ursuline sisters in Canada − Deaconesses at Kaiserwerth, Germany and Pittsburgh, Pennsylvania − Nursing sisters in England and Ireland Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 5 The Nightingale Influence Dramatically changed the form and direction of nursing Set standards for nursing education and made significant recommendations for changes in how hospitals operated and how nursing was practiced Many of her recommendations are valid today Wrote Notes on Nursing Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 6 Florence Nightingale’s Basic Principles of Nursing Education Trained teaching hospitals are associated with medical schools Nurses reside in nurses’ houses School matron is final authority in: − − Curriculum Living arrangements − All aspects of the school Education includes theoretical material and practical experience Teachers are paid for instruction Records are kept on students Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 7 Florence Nightingale First practicing epidemiologist Organized first school of nursing Improved sanitation in battlefield hospitals Her practices remain a basic part of nursing today. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 8 Civil War to the Beginning of the Twentieth Century The growth of nursing in the United States: Clara Barton founded the American Red Cross. Dorothea Lynde Dix Mother Bickerdyke Harriet Tubman Mary Mahoney Isabel Hampton Robb Lillian Wald and Mary Brewster: Henry Street Settlement Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 9 The Establishment of Early Schools Nursing services provided by most hospitals during the 1860s were disorganized and inadequate. In 1869 the American Medical Association established a committee to study the issue of training for nurses. The New England Hospital for Women and Children is often credited with being the first hospital to establish a formal 1 year program to train nurses in 1872. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 10 Characteristics of the Early Schools Primarily apprenticeships Long hours during which students provided much of the workforce of the hospital with little time left for study Job description 1887 Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 11 The Twentieth Century Movement toward scientific, research-based practice and defined body of knowledge 1901: Army Nurse Corps established 1906: Mary Adelaide Nutting, first professor of nursing at Columbia University 1908: Navy Nurse Corps established 1920-1923: Study of nursing education 1940s and 1950s: Associations emerged 1970: Emergency Room Nurses Organization Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 12 Nursing Image Struggle with image Groups waging campaigns to: Improve image Attract individuals to profession Critical issue because of nursing shortage A positive image is needed to attract qualified individuals into the profession Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 13 The Twenty-First Century Nursing code of ethics Changes in curriculum Nursing in multiple care settings Advances in technology and informatics End-of-life care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 14 Influences on Nursing Changes in society lead to changes in nursing: Health care reform Demographic changes Medically underserved Threat of bioterrorism Rising health care costs Nursing shortage Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 15 Nursing as a Profession A profession has characteristics: Requires an extended education Requires a body of knowledge Provides a specific service Has autonomy Incorporates a code of ethics Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 16 Scope and Standards of Practice Nursing: Scope and Standards of Practice 1960: Documentation began Standards of Practice Standards of Professional Performance Goal To improve the health and well-being of all individuals, communities, and populations through the significant and visible contributions of registered nursing using standards-based practice Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 17 Standards of Practice Nursing standards provide the guidelines for implementing and evaluating nursing care. Six standards of practice: Assessment Diagnosis Outcomes identification Planning Implementation Evaluation Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 18 Standards of Professional Performance Ethics Quality of Practice Professional Practice Evaluation Education Communication Resources EvidenceBased Practice and Research Leadership Environment al Health Collaboration Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 19 Code of Ethics A code of ethics is the philosophical ideals of right and wrong that define principles used to provide care. It is important for you to incorporate your own values and ethics into your practice. Ask yourself: How do your ethics, values, and practice compare with established standards? Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 20 Quick Quiz! 1. Nursing is defined as a profession because nurses A. Perform specific skills. B. Practice autonomy. C. Utilize knowledge from the medical discipline. D. Charge a fee for services rendered. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 21 Programs that Prepare Graduates for RN Licensure Three major avenues to preparation for licensure as a registered nurse exist in the United States: Diploma or hospital-based diploma Associate degree College-based baccalaureate degree Master’s and doctoral prelicensure programs Nontraditional prelicensure programs Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 22 Nursing Practice Nurses practice in a variety of settings. Nurses: Protect, promote, and optimize our patients’ health Prevent illness and injury Alleviate suffering through the diagnosis and treatment of human responses Advocate for the care of our patients Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 23 Nursing Practice Nurse Practice Acts Licensure and certification Science and art of nursing practice Benner’s stages of nursing proficiency: Novice Advanced beginner Competent Proficient Expert Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 24 Professional Responsibilities Nurses are responsible for obtaining and maintaining specific knowledge and skills. In the past: To provide care and comfort Now: To provide care and comfort and to emphasize health promotion and illness prevention Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 25 Professional Roles Autonomy and Accountability Caregiver Advocate Educator Communicator Manager Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 26 Career Development Nursing provides an opportunity for you to commit to lifelong learning and career development. {Fig 1-2 here} Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 27 Professional Nursing Organizations National League for Nursing (NLN) American Nurses Association (ANA) International Council of Nursing (ICN) National Student Nurses Association (NSNA) or Canadian Student Nurses Association (CSNA) Other professional organizations focus on specific areas. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 28 Quick Quiz! 2. The NLN and the ANA are professional organizations that deal with A. Nursing issues of concern. B. Political and professional issues affecting health care. C. Financial issues affecting health care. D. All of the above issues. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 29 Forces for Change in Nursing Education Incorporation of computer technology in nursing education Computer technology in the classroom Computers in the hospital environment Distance learning options Establishment of programs that provide for educational mobility Increase in community-based practice experiences Increase in emphasis on research Education supporting evidence-based practice Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 30 Additional Nursing Trends Genomics Public perception of nursing Impact of nursing on politics and health policy Future trends Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 31 Chapter 2 The Health Care Delivery System Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. Challenges to Health Care Reducing health care costs while maintaining high-quality care for patients Improving access and coverage for more people Encouraging healthy behaviors Earlier hospital discharges result in more patients needing nursing homes or home care. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 33 Emphasis on Population Wellness Health Services Pyramid {Fig 2-1 here} Managing health instead of illness Emphasis on wellness Injury prevention programs Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 34 National Priorities Partnership National Priorities: Patient and family engagement Population health Safety/eliminating errors as possible Care coordination Palliative care for advanced illnesses Overuse/reducing waste Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 35 Institute of Medicine (IOM) Nurses need to be transformed by: Practicing to the full extent of their education and training Achieving higher levels of education and training through an improved education system that provides seamless progression Becoming full partners, with physicians and other providers, in redesigning the health care system Improving data collection and the information infrastructure for effective workforce planning and policy making Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 36 Case Study Amy Sue Reilly is a 15-year-old white female of Irish descent. She is a freshman at a Catholic high school. Although her parents are divorced, Amy Sue reports that her family (she has two brothers and lives with her mother) is very close, and that her parents work together to meet all their children’s needs. Amy Sue has had asthma since she was 5 years old. She has been able to control her asthma by taking oral medications and by using inhalers when needed. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 37 Health Care Regulation and Competition Regulatory and competitive approaches Professional standards review organizations (PSROs) • Created to review the quality, quantity, and cost of hospital care provided through Medicare and Medicaid Utilization review committees (URs) • Review admissions, diagnostic testing, and treatments provided by physicians who cared for patients receiving Medicare Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 38 Health Care Regulation and Competition (cont’d) Prospective payment system (PPS) Diagnosis-related groups (DRGs) Capitation Resource utilization groups (RUGs) Profitability Managed care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 39 Health Care Regulation and Competition (cont’d) Patient Protection and Affordable Care Act Access to health care for all Reducing costs Improving quality Provisions include • Insurance industry reforms • Increased funding for community health centers • Increased primary care services • Improved coverage for children Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 40 Health Care Settings and Services 1. Preventive 2. Primary 3. Secondary 4. Tertiary 5. Restorative 6. Continuing Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 41 Health Care Accreditation/ Certification Reasons: Accreditation earned by the entire organization To demonstrate quality and safety To evaluate performance, identify problems, and develop solutions Specific programs or services within an organization earn certifications. The Joint Commission and others Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 42 Preventive and Primary Health Care Preventive Care Primary care Focuses on improved health outcomes for an entire population Requires collaboration among health professionals, health care leaders, and community members Health promotion lowers overall costs: Reduces incidence of disease Minimizes complications Reduces the need for more expensive resources Occurs in home, work, and community settings Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 43 Secondary and Tertiary Care Also called acute care Focus: Diagnosis and treatment of disease Disease management is the most common and expensive service of the health care delivery system. 20% require 80% of health care spending. Fastest growing age group of uninsured? Postponement of care by uninsured Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 44 Secondary and Tertiary Care (cont’d) Settings Hospitals Rural Hospitals Intensive Care Units Psychiatric Care Resource efficiency, word redesign Discharge planning—nurses’ role Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 45 Restorative Care Serves patients recovering from an acute or chronic illness/disability Helps individuals regain maximal function and enhance quality of life Promotes patient independence and self-care abilities Requires multidisciplinary approach Settings: Home Care Rehabilitation Extended Care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 46 Restorative Care: Home Care Provision of medically related professional and paraprofessional services and equipment to patients and families in their homes for health maintenance, education, illness prevention, diagnosis and treatment of disease, palliation, and rehabilitation Involves coordination of services Focuses on patient and family independence Usually reimbursed by government (such as Medicare and Medicaid in the United States), private insurance, and private pay sources Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 47 Restorative Care: Rehabilitation Focus: To restore patients to their fullest physical, mental, social, vocational, and economic potential Includes physical, occupational, and speech therapy, as well as social services Occurs in many health care settings, both inpatient and outpatient Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 48 Restorative Care: Extended Care Extended care facility Provides intermediate medical, nursing, or custodial care for patients recovering from acute illness or disabilities Skilled nursing facility (intermediate care) Provides care for patients until they can return to their community or residential care location Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 49 Continuing Care For people who are disabled, functionally dependent, or suffering a terminal disease Available within institutional settings or in the home: Nursing Centers or Facilities Assisted Living Respite Care Adult Day Care Centers Hospice Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 50 Continuing Care: Nursing Centers or Facilities Provide 24-hour intermediate and custodial care Nursing, rehabilitation, diet, social, recreational, and religious services Residents of any age with chronic or debilitating illness Regulated by standards: Omnibus Budget Reconciliation Act of 1987 Interdisciplinary functional assessment is the focus of clinical practice: MDS, RAIs Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 51 Continuing Care: Assisted Living —Offers a long-term care setting with a home environment and greater resident autonomy —Provides services such as laundry, assistance with meals, personal care, housekeeping, and 24hour oversight —Allows residents to live in their own units Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 52 Respite Care The service provides short-term relief or “time off” for persons providing home care to an ill, disabled, or frail older adult. Settings include home, day care, or health care institution with overnight care. Trained volunteers allow family caregivers to leave the home for errands or social time. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 53 Quick Quiz! 1. A patient who needs nursing and rehabilitation following a stroke would most benefit from receiving care at a A. Primary care center. B. Restorative care setting. C. Assisted-living center. D. Respite center. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 54 Adult Day Care Centers Provide a variety of health and social services to specific patient populations who live alone or with family in the community May be associated with a hospital or nursing home or may operate independently Offer services to patients such as daily physical rehabilitation and counseling Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 55 Hospice Family-centered care that allows patients to live and remain at home Focuses on palliative (not curative) care: comfort, independence, and dignity Provides patient and family support during terminal illness and time of death Many hospice programs provide respite care, which is important in maintaining the health of the primary caregiver and family. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 56 Case Study (cont’d) Recently, Amy Sue has had some difficulty breathing, especially during gym class. Corrine is a 45-year-old African American nurse, who recently accepted a job as a school nurse for the four Catholic schools in the area. Three of the schools are grade schools, and one is Amy Sue’s high school. Before she took this job, Corrine worked at a pediatrician’s office. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 57 Issues in Health Care Delivery Nursing shortage Competency Evidence-based practice Quality and safety in health care/ Patientcentered care Health care organizations are being evaluated on the basis of outcomes such as prevention of complications, patients’ functional outcomes, and patient satisfaction. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 58 Issues in Health Care Delivery (cont’d) Magnet Recognition Program Nursing-sensitive outcomes Nursing informatics and technological advancements Globalization of health care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 59 Case Study (cont’d) Amy Sue’s difficulty managing her asthma is significant for Corrine because Corrine’s oldest daughter has asthma. In addition, because of her job in the pediatrician’s office, Corrine has had experience with caring for children with asthma and with helping patients access the health care delivery system. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 60 Quick Quiz! 2. Technological advances in health care A. Make the nurse’s job easier. B. Depersonalize bedside patient care. C. Threaten the integrity of the health care industry. D. Do not replace sound personal judgment. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 61 The Future of Health Care Change opens up opportunities for improvement. Health care delivery systems need to address the needs of the uninsured and the underserved. Health care organizations are striving to become better prepared to deal with these and other challenges in health care. The solutions necessary to improve the quality of health care depend largely on the active participation of nurses. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 62 Chapter 3 Community-Based Nursing Practice Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. New Stimulus for Community-Based Nursing Practice Because patients spend less time in acute care settings, there is a growing need to have organized health care services where the population lives, works, and learns. As community health care partnerships develop, nursing is in a strategic position to play an important role in health care delivery and to improve the health of the community. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 64 Focus of Community-Based Nursing Health Promotion Disease Prevention Restorative Care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 65 Community-Based Health Care A model of care to reach all in a community Focuses on assisting individuals and communities with achieving a healthy living environment Occurs outside of traditional health care facilities Provides services for acute and chronic conditions Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 66 Challenges Public health problems influenced by: Social lifestyles Political policy Economic initiatives Current medical and social problems Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 67 Achieving Healthy Populations and Communities Healthy People Initiative (by USDHHS) Establishes ongoing health care goals Healthy People 2020 Goals are to increase life expectancy and quality of life, and to eliminate health disparities through improved delivery of health care services Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 68 Improved Delivery of Health Care Improved delivery of health care occurs through 1. Assessment of health care needs of individuals, families, and communities 2. Development and implementation of public health policies 3. Improved access to care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 69 Assessment Examples: Systematic data collection (such as incident rates) on the population Monitoring the health status of the population Accessing available information about the health of the community Examples of program results: Adolescent smoking prevention Sex education Proper nutrition Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 70 Public Health Policy Development + Implementation Health professionals provide leadership in Developing public policies to support the health of a population Strong policies are driven by community assessment: Example: Assessment of level of lead poisoning in young children Example: Assessment of the number of people in the community who need end-of-life care Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 71 Improved Access to Care Ensures that community-wide health services are Available to the total community Accessible to the total community Example: Five-level Health Services Pyramid Role of community services near acute care services Healthy environments Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 72 Case Study Kim Callahan is a student in a community health nursing course. She is working in a community nursing service within a large city. Most of the patients in this agency are Bosnian immigrants. A major care initiative in this agency is to provide well-child examinations and immunizations to get children ready to enter the public school system. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 73 Community Health Nursing Nursing practice in the community Primary focus is on health care of individuals, families, and groups. Similar to public health nursing Requires Understanding the needs of a population A set of skills and knowledge Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 74 Community Health Nursing (cont’d) Essential public health functions: Community assessment Policy development Access to resources Goal is to preserve, protect, promote, or maintain health. Provides direct care services to subpopulations in a community Competencies needed Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 75 Nursing Practice in Community Health Expert community health nurses: Understand the needs of a population or community Use critical thinking skills to apply knowledge Understand resources Needed skills: Patient advocacy Communicating people’s concerns Designing new systems that cooperate with existing systems Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 76 “Double Vision” Community health nurses: Care for the Assess the individual or community as a family within the context of whole the community Successful practice involves: Building relationships with the community Being responsive to changes within the community Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 77 Community-Based Nursing Occurs in community settings Involves acute and chronic care Enhances individuals’ capacity for self-care Promotes autonomy in decision making Uses critical thinking skills Reduces costs for the patient by providing care near homes Requires knowledge of family theory, communication, group dynamics, and cultural diversity Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 78 Vulnerable Populations Examples: Immigrants Poor and homeless Abused Substance abusers Mentally ill Older adults Special needs of vulnerable populations are a challenge. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 79 Multilevel Intervention Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 80 Case Study (cont’d) Kim and her classmates conducted an assessment of the community’s health care needs and practices. This is a close community that is facing many challenges, although chronic disease is absent in this population. General preventive health care practices, including well examinations and basic screenings, are lacking. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 81 Competency in Community-Based Nursing Competency is based on decision making at the level of the individual patient. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 82 Competency in Community-Based Nursing (cont’d) Nurses utilize a variety of skills and talents: Caregiver Change Agent Collaborator Educator Case Manager Patient Advocate Counselor Epidemiologist Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 83 Quick Quiz! 1. Vulnerable populations of patients are those who are more likely to develop health problems as a result of A. Living at home. B. Abusive habits. C. Immigration. D. Middle age. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 84 Case Study (cont’d) Many members of the Bosnian community are suspicious of free/low-cost care. Kim attends community meetings with her community nurse preceptor to assess the beliefs and concerns of the community. Misunderstandings and fears about health care services in this country are identified. Kim uses beneficence—wanting to do the most good for the most people. Kim respects the community’s beliefs. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 85 Community Assessment Assesses the community at large Nurses care for patients from diverse backgrounds and settings, but all communities have three components: Structure or Locale People Social Systems Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 86 Case Study (cont’d) One single-parent family in the community is 30-yearold Katrina Dudek and her two children (aged 3 years and 6 months). Kim and the community health nurse work with Mrs. Dudek to determine the health care needs of her children and herself. So far, Mrs. Dudek and her children have not received any care. Kim and Mrs. Dudek discuss the need for immunizations of the children and set that as a goal. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 87 Quick Quiz! 2. In identifying needs for health policy and health program development and services, a community assessment focuses on which of the following elements? A. Structure B. People C. Social systems D. Environments E. All of the above Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 88 Changing Patients’ Health Nurses need an accurate assessment of patients to design interventions that promote health and prevent disease. Patients are more likely to accept a change if it is: More Advantageous Compatible Realistic Easy to Adopt Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 89 Case Study (cont’d) Kim identifies community leaders to serve as key persons in educational programs. Kim spends 12 weeks working with the community agency and leaders to explain how the clinic provides services and the confidentiality of these services. Kim presented information in three homes as well. A gradual increase was noted in the use of services, including fewer “missed” appointments. Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc. 90