Are you a Manager or a Leader? Getting out of the Weeds Presented by: Sally R. Phillips Owner, Upside Strategies sally@sallyrphillips.com www.upsidestrategies.com Sally Phillips 2 WHAT MAKES A SUCCESSFUL MANAGER? Sally Phillips 3 WHAT MAKES SUCCESSFUL LEADER? 4 Sally Phillips Differences between what Managers and Leaders do Managers • Deal with status- • • • • • quo Work in the system React Control risks Enforce organizational rules Seek and then follow direction Leaders • Deal with change • Work on the system • Create opportunities • Seek opportunities • Change organizational rules • Provide a vision to believe in and strategic alignment 5 Sally Phillips Differences between what Managers and Leaders do Managers Leaders • Control people by • Motivate people by pushing them in the right direction • Coordinate efforts • Provide instructions satisfying basic human needs • Inspire achievement, energize people • Coach followers, create self-leaders, and empower them Sally Phillips 6 Manager to Leader What’s the difference? • Identify the differences between managing and leading • What should you let go of? • What should you NOT let go of? • Identify what new behaviors you want to demonstrate Sally Phillips Steve Jobs 7 Sally Phillips Captain Kirk 8 Sally Phillips Oprah Winfrey 9 Sally Phillips Donald Trump 10 Sally Phillips Think of a Leader…any Leader 11 Sally Phillips • Flexibility The Impact of Leadership Drivers of Climate • Responsibility • Standards • Rewards • Clarity • Commitment 12 Sally Phillips 6 LEADERSHIP STYLES At a Glance . . . 13 Sally Phillips 14 Coercive 1. The Leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying competencies When the style works best Overall impact on Climate 1. Demands immediate 2. 3. 4. 5. compliance “Do what I tell you” Drive to achieve, initiative, self-control In a crisis, to kick start a turnaround or with problem employees Most strongly negative Sally Phillips 15 Visionary 1. The leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying emotional intelligence competencies When the style works best Overall impact on climate 1. Mobilizes people 2. 3. 4. 5. toward a vision “Come with me.” Self-confidence, empathy, change catalyst When changes require a new vision, or when a clear direction is needed Most strongly positive Sally Phillips 16 Affiliative 1. The Leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying competencies When the style works best Overall impact on Climate 1. Creates harmony and 2. 3. 4. 5. builds emotional bonds “People come first.” Empathy, building relationships, communication To heal rifts in a team or to motivate people during stressful circumstances Positive Sally Phillips 17 Democratic 1. The Leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying competencies When the style works best Overall impact on Climate 1. Forges consensus 2. 3. 4. 5. through participation “What do you think?” Collaboration, team leadership, communication To build buy-in or consensus, or to get input from valuable employees Positive Sally Phillips 18 Pacesetting 1. The Leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying competencies When the style works best Overall impact on Climate 1. Sets high standards 2. 3. 4. 5. for performance “Do as I do, now.” Conscientiousness, drive to achieve, initiative To get quick results from a highly motivated and competent team Negative Sally Phillips 19 Coaching 1. The Leader’s modus 2. 3. 4. 5. operandi The style in a phrase Underlying competencies When the style works best Overall impact on Climate 1. Develops people for 2. 3. 4. 5. the future “Try this.” Developing others, empathy, selfawareness To help an employee improve performance or develop long-term strengths Positive Sally Phillips 20 The GREAT, the good…and the ugly Fatal Flaws • Inability to learn from mistakes & develop new skills • Interpersonally inept • Closed to new ideas • Not accountable • No initiative Sally Phillips Personal Check-In: Individual Leadership Reflection Think about a leadership experience where you felt you were really effective, a time when you led others and did a good job of helping something positive or effective occur. 1. Briefly summarize the situation. 2. What action did you take to make it happen? 3. What leadership style represented how you approached the situation? Sally Phillips Leading the Way . . . • Set Leadership Goals • Seek Inspiration • Choose a Role Model • Create a Personal Mission Statement 22 Are you a Manager or a Leader? Getting out of the Weeds Presented by: Sally R. Phillips Owner, Upside Strategies sally@sallyrphillips.com www.upsidestrategies.com Remember to Complete the Speaker Survey: sm15.bfbootcamp.net / ‘click’ on speakers / select your speaker