Quotable Quote “Your mistake does not define who you are... you are your possibilities.” -Oprah Winfrey Quotable Quote “So much of what we call management consists in making it difficult for people to work.” - Peter F. Drucker Quotable Quote “Whenever there is a product for a customer, there is a value stream. The challenge lies in seeing it.” Learning to See by Rother and Shook Quotable Quote “Quality is free, however – the Management Systems that proliferate it are not .” – Jay Watson Quotable Quote “If you forget you have to struggle for improvement you go backward.” – Geoffrey Hickson Quotable Quote "Success often comes to those who have the aptitude to see way down the road." - Laing Burns, Jr. Quotable Quote “The conventional definition of management is getting work done through people, but real management is developing people through work.” - Agha Hasan Abedi Quotable Quote “Think Safety. See It. Report It. Fix It.” - Gary Shepherd Quotable Quote “Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.” - Tom Peters Quotable Quote “You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.” – Zig Zigglar Quotable Quote “Efficiency is doing things right. Effectiveness is doing the right thing.” -Zig Zigglar Quotable Quote “You can talk so much. The proof is how you compete to the guy next to you and if a guy makes a mistake, you've got to be there to pick him up and not put him down.” -Anson Carter Quotable Quote “The point is… you’d better figure out what your Customers – the Customers you want – value. Because that’s what they’ll buy. Anything else is a waste of their money, and they’ll figure that out in a hurry.” – Gordon Bethune Quotable Quote “Don’t second guess, think Safety First!” – Jack Morrow Quotable Quote "Japanese management practices succeed simply because they are good management practices. This success has little to do with cultural factors. And the lack of cultural bias means that these practices can be – and are – just as successfully employed elsewhere." – Masaaki Imai Quotable Quote “Lean is the endless pursuit of waste elimination.” – LeanBreakthru Consulting Group Quotable Quote "You can have everything in life that you want if you will just help enough other people get what they want." – Zig Zigglar Quotable Quote “It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.” – Michael Dell Quotable Quote “Human improvement is from within outward.” - James A. Froude Quotable Quote "A good solution can be successfully applied to almost any problem." – Big Al's Law Quotable Quote “It is often the last key on the ring which opens the door.” – proverb Quotable Quote “Learn from yesterday, live for today, hope for tomorrow.” – unknown Quotable Quote "Change is the window through which the future enters your life." – unknown Quotable Quote “Improvement begins with I.” – Arnold H. Glasgow Quotable Quote "A great company continuously measures and improves the following attributes: meritocracy, fairness, justice, openness, speed , imagination and excellence in execution." – Narayana Murthy Quotable Quote “ If you give people tools, and they use their natural ability and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected.” – unknown Quotable Quote “The pursuit of perfection often impedes improvement.” – George F. Will Quotable Quote "Being good enough, is not good enough – give customers a reason to be faithful." – Graham Roberts-Phelps Quotable Quote “Safety First, or First Aid !” – unknown Quotable Quote “The Largest Room in the World is the Room for Improvement.” – unknown Quotable Quote "Traditional functional paradigm has done more to impede customer focused, business performance improvement over the past two decades than almost any other factor." – Andrew Spanyi Quotable Quote “If at first you do succeed, try something harder.” – proverb Quotable Quote "Change before you have to." – Jack Welch Quotable Quote "One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company." – Jack Welch Quotable Quote 10 Commandments of Improvement - by Gemba Research 1 2 3 4 5 6 7 8 9 10 Abandon fixed ideas Think of ways to make it possible No excuses needed Go for the simple solution, not the perfect one Correct mistakes right away Use your wits, not your wallet Problems are opportunities Repeat “why?” five times Seek ideas from many people There is no end to improvement Quotable Quote “Dream… but don’t quit your day job.” -Forrest Gump