Esther A. Rubio Negrón, EdD
Auxiliary Cathedratic
Universidad del Este
787-529-2291
P.O.Box 1496
Trujillo Alto, Puerto Rico 00977-1496
earubio@suagm.edu
Objective
To teach, develop and prepare individuals to become better human
beings and better professionals for Puerto Rico's future, encouraging
the use of their emotional intelligence as well as their intellectual
intelligence within the new technological business environments,
technology trends and issues.
Ed. D
Nova Southeastern University
Fort Lauderdale, FL.
Instructional Technology & Distance Education May, 2012.
M. A.
B.B.A.
Universidad del Sagrado Corazón
Santurce, PR
Educational Technology and Curriculum Design, December 1997.
Business Administration, Accounting, May 1983.
Education
Professional
Experience
2000-Present
2004-Present
The Learning Zone Institute LLC.
Owner, Co-founder and Professor
President of the License and Accreditation Committee
Educational Consultant
Curriculum Developer and instructor for Continuous Education
Courses
Instructional Designer and Technologist
Coordinate the process of establishing the facilities and marketing
plan.
In charge of the hiring process for administrative positions.
Maintain the administration and students data base.
Teach Preparatory courses for Real Estate Bar
Provide Continued Education to Real Estate Brokers
Offer Train the Trainer to RE Professors
Ana G. Méndez University System
2012-Present
Regular, Full time Professor / Auxiliary Cathedratic at Ana G. Méndez
University System (AGMUS), School of Professional Studies,
Programa Ahora. Sept 2012-Present
Teaching Technology integration for the Bachelor degree in Education
at Universidad del Este, SUAGM.
Teach Technology Integration in Education and Administration in
Education for the Master Degree programs in Universidad
Metropolitana.
Develop the new Master Degree in: Instructional Design with
Technology Integration and E-learning for Programa Ahora, AGMUS.
Prepare and develop Academic Programs on line.
Prepare, revised and recommend, courses Syllabus and Modules
2013
Coordinate Distance Education course design and development for
Universidad Virtual and Universidad del Este, AGMUS (2013)
2007-2012
Associate Dean School
Universidad del Este.
Of
Professional
Technical
Studies,
2
2005- 2007
2004-2005
Responsible of the school goals at UNE Carolina and University
Centers in Yauco, Cabo Rojo, Utuado, Barceloneta and Santa Isabel
Responsible for the school operation, including, course programming,
student registration process, student retention, schools registration
goals.
Responsible for part time professor recruitment, interviews, contract
and course assignment.
Prepare new programs proposal’s, and be in charge of
implementation and accreditation process.
Prepare the School Work Plan and budget request process.
Create new modules to be used with 8 week courses.
Coordinate professors and staff training and meetings.
Assist the Dean in meetings and/or activities.
Be part of different committees for the Universidad del Este and the
System (AGMUS), like Distance Education, AGM Educational
Congress 2005, 2006 and 2007, Multimedia Contact Center
Committee, Capital Campaign among others.
Teach ECED 202, COIS 600, COMP 110
Associate Dean International School of Tourism and Hospitality
Management, Universidad del Este.
Responsible for the school operation, including, course programming,
student registration process, student retention, schools registration
goals.
Responsible for part time professor recruitment, interviews, contract
and course assignment.
Participate in the new programs proposals development and
accreditation process.
Participate in the School Work Plan and budget request process.
Collaborate in the development of the new 8 weeks courses program
for the night shift (Post Graduate Certificate in Events & Planning),
and it’s curriculums
Create new modules to be used with 8 week courses.
Coordinate professors and staff training and meetings.
Assist the Dean in meetings and/or activities.
Be part of different committees for the Universidad del Este and the
System (AGMUS), like Distance Education, AGM Educational
Congress 2005, 2006 and 2007, Multimedia Contact Center
Committee, Capital Campaign among others.
Teach ITHM 101, 280, 301, 347
Instructional Design & Curriculum Director for
School of
Professional Studies, for the 3 institutions Feb. 2004-July 2005
Organized the Curriculum Development Department.
Design a newly module format.
Coordinate modules development training twice a year and a summer
session, for selected professors in specialized areas.
Trained 72 professors for modules development in 17 month.
Developed and /or revised 350 modules for AGMUS in Puerto Rico.
Collaborate with the Curriculum development for Orlando Satellite
office.
Prof. Esther A Rubio Negrón, Ed.D
2013
3
Translate curriculums for Metro Orlando University Center office.
Be an active member of the Distance Education Committee.
Create a Pilot course completely online for the School (3 institutions)
Teach the Pilot Course EDUC 202 completely online.
Coordinate with Luis González and his team the process of converting
the paper modules to digital modules for blackboard.
Teach EDUC 202, 214, COIS 600 , MANA 715.
Create and /or revised curriculums for EDUC 545, COIS 600, EDUC
622, MANA 715, MANA 700, ACCO 603, COMM 105. (Leadership in
Education, Management in Education, and Computer Integration to
the classroom)
1989 - 2004
1991- 1995
1984 - 1988
American Airlines, Inc.
Puerto Rico Branch
 Top Trainer, 1995-2004
Coordinate, organize, design, develop and administer training for
Sales, Customer Service and Management personnel in Puerto Rico,
Latin America, DFW Headquarters (AA Flagship University) and the
Caribbean.
Create and perform training for travel agents in Puerto Rico.
Fill out reports and complete administrative job requirements
Ensured sales techniques were consistent with company
regulations and policies.
Accomplishments:
Reorganized and improved the Reservations Training Curriculum
for Puerto Rico and Latin America.
Supported management and provided training to personnel in the
Caribbean and Latin America.
Supported Human Resources Regional Office organizing and
updating the department’s personnel files in order to comply with
company policies and regulations.
Supported Human Resources Regional Office ensuring smooth
transition to airport location by coordinating and complying with
the Puerto Rico Ports Authority policies and regulations.
 Reservations Sales Representative 1989 - 2004
Answer the costumer calls for reservations, flight schedules and
services.
Assist the Lead Agents in calls Quality Control, Galaxy
programming and personnel supervision.
InterAmerican University
Río Piedras Branch
Dept. of Continued Education
Cupey, Puerto Rico
Teacher – Course - Travel Agent I
 Teach future travel agents the basics of the tourism and
airlines principles using a curriculum of my own.
Government of Puerto Rico,
Department of Education
Department of Education Building
Muñoz Rivera Avenue
San Juan, Puerto Rico 00924
(787) 253-7727
Teacher, 1984-1988
Worked under the Marketing Division of the Department of Education
Prof. Esther A Rubio Negrón, Ed.D
2013
4
administrating sales, marketing and skills development courses for
eleventh, twelfth and high school dropout students.
Other Work
Experiences
2000 - Present

Educational Consultant
 Design and implement The Customer Service Game training and
curriculum for Condado Travel, Inc. August 2002 for 32 sales and
services representatives.
 Implement and design Customer Service and Sales Techniques
Training Curriculums for Royal Motors Corp Oct 2002 for 18
Service advisors representatives; and Lozada Auto, Benitez AutoApril 2003 for 45 Service Advisors representatives.
 Design and implement “Who Moved My SHOES to a new ZONE”
training for Footstar Corp. for 35 managers of SHOZONE stores.
February 4, 2003.

Publications and
Authoring
Design and implement Customer Service and Leadership
Development training to employees of 6 GM dealers including,
Lozada Auto, Royal Motors, Benitez Auto, Cabrera Hermanos,
Lugo Auto and Car & Truck Outlet. April 6 – May 23rd 2003
Dissertation: Relationship between self-efficacy in students with low
academic achievement, and their perceptions about the effectiveness
of the modalities of instruction in their learning. 2012
Author of: Guía Práctica para los Bienes Raíces en Puerto Rico, Primera
Edición 2011.
Author and President of RE Schools, Legislative Committee for a new
Academic Affairs regulation for the Real Estate Industry 2008-2010.
Regulation 7962 approved Dec 16, 2010.
Author and Developer of the Professional Certification for
Instructors, for The Learning Zone Institute: I am Expert, Approved
October 18, 2012 by CEPR.
Other Qualifications
Job-Related Training Courses, memberships and Certifications
Courses taken:
 AA Train the Trainer Instructor, 1996.
 AA Train the Trainer: Choices, Self Esteem and Peak Performance,
1996.
 Seven Habits for Highly Effective People Train the trainer, 1997.
 Managing Turbulence on the Ground, 2000.
 Knock Your Socks Off Customer Service, 2000.
 Fish Philosophy, 2001.
 Accelerative Learning, 2001
 Who Moved my Cheese? 2001.
 Leadership development workshops, 3 phases, 2001, 2002, 2003
 Pride in Quality 2001
Prof. Esther A Rubio Negrón, Ed.D
2013
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 Certified Distance Educator 2005 – AGMUS
 Certified Real Estate Broker 2006 Lic. 14110
 Certified Quality Inspector Associate (CQIA) 2008
 Management Academy at UNE, AGMUS 2009-2010
 Montessori ErdKinder Certification 2012-2013
Seminars or Presentations Offered
Seven Habits for Highly Effective People, for AA 1997 - 2004
AA Choices, Self Esteem and Peak Performance (Latin America,
Caribbean and PR) 1998 - 2001
Fish Philosophy, 2001- 2004 (Latin America)
Who Moved my Cheese? 2001-2004 (AA Puerto Rico)
Leadership (Management and Instructors at AA Head Quarters
Reservations five week training for all new hires at AA Headquarters,
Latin America, Caribbean and P.R. 1997 – 2000
Reservations and Ticket Agents training for all active employees
(Latin
America, Caribbean and PR 1997 – 2004
Present: De lo tradicional a lo virtual en la misma sala de clases,
(College Board Congress 2011
Accomplishments
Member of the Puerto Rico Real Estate Association (PRAR) 2007 –
2010, 2013.
Dean, San Juan Board of Realtors® Institute, 2009, increase number of
members by 40%, offered 36 seminars in 1 year, create a debt free
Accounting process and a transition committee for the next Dean.
Offered free train the trainer seminars to all members of Education
committee.
Offered free seminars and workshop for the Board of Directors
President, Puerto Rico Institute of Real Estate (RE), 2010
Coordinate Forums, seminars and workshop for all RE brokers and
sellers.
Offered free technology workshops to the Education Committee
President, RE Schools, Ad Hoc Legislative Committee for the
Department of State, RE Examining Board, 2008-2010
Membership
Member of the San Juan Board of Realtors SINCE 2007.
Member of ASQ since 2008
Member of the United State Distance learning Association, 2006-2007,
2013
Community and
Social Service
Catechism Coordinator 2005 - 2008
Coordinate the Catechism classes, and Services for Parroquia Exaltación
de la Santa Cruz in Trujillo Alto
Prof. Esther A Rubio Negrón, Ed.D
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Offer Self-esteem, leadership, motivational and inspirational seminars to
the community in general as requested.
Offer seminars to the Archdiocese of P.R., in their annual retirement for
PR priests: Leading like Jesus, Adapting to change (2004, 2011)
Teach the course required to receive the sacrament of the Holy Spirit,
(Confirmation), 2007 - 2013
Parish Activities Committee:
Participate actively in the organization, coordination and development of
the Parishes activities, 2007 - 2010
Pastoral Committee:
Participate actively in the Pastoral census, and organization, servicing the
community. 2007-2011
Skills and Hobbies
 Fully bilingual in Spanish and English.
Ability to work professionally and successfully in a highly stressful
environment on a daily basis. Excellent PC skills including Microsoft
Word, Microsoft Publisher, Microsoft Excel, Internet, Microsoft Power
Point. PHOTOSHOP, Flip Book, Cloud computing, Distance
Education open source resources, Premier Pro, Audacity among
others.
Excellent customer service, sales and negotiating skills.
References available on request.
Prof. Esther A Rubio Negrón, Ed.D
2013
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Prof. Esther A Rubio Negrón, Ed.D
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Prof. Esther A Rubio Negrón, Ed.D
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