Human Services Test 1 Study Guide
As you prepare for our test Tuesday be sure to address the following terms and concepts. Be prepare for
multiple choice and short answer (discussion) questions. See you Tuesday. Dr. K Be aware of the
following terms and concepts:
Chapter 1
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Marginalized populations
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Chief goal of the human service professional
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Human systems
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Generalist
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Bronfenbrenner’s levels of ecological systems
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Maslow’s hierarchy of needs
Chapter 2
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Social Darwinism
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How were the poor and poverty viewed in the feudal system (medieval times), by Calvinist
(predestination) and Puritans, COS, Settlement House movement, Neoliberal philosophies.
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Outdoor vs. indoor relief
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Worthy vs. unworthy recipients
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Role of the Charity Organization Services and Settlement Houses
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Impact of 1990’s welfare reform (welfare queen concept-implications and results)
Chapter 3
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Definition of ethics
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Conflict between ethic and emotions
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Kohlberg’s views of developing moral reasoning
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What might be the result of violations of legally enforced ethical standards?
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Be able to list the 5 general themes of most ethical standard on page 53. (e.g. respect for the
dignity of others, doing no harm, etc.)
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In the area of ethical codes, what is one significant difference that sets the human services and
social work fields apart from other helping professions?
Chapter 4
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Informed consent
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Authorization to Release Information
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Confidentiality and its limits
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Duty to warn
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Characteristics of effective counselor
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Genogram
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Murray Bowen’s goal for achieving positive well being
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What is the DSM and what is significant about Axis 1
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When should a client’s behavior warrant clinical attention?
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Behavioral Regulation
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Crisis Refocusing
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Task-Centered Approach