跨文化交际 INTERCULTURAL COMMUNICATION 杨 峰 主编 2012年 Chapter 1 Culture and Intercultural Communication Chapter 1 Culture and Intercultural Communication Chapter 1 Culture and Intercultural Communication Culture and Intercultural Communication • Mind is actually internalized culture. —Edward T. Hall • We may have all come on different ships, but we’re in the same boat now. —Attributed to Martin Luther King, Jr. • I have made a ceaseless effort not to ridicule, not to bewail, not to scorn human actions, but to understand them. —Spinoza Chapter 1 Culture and Intercultural Communication Learning Objectives • • • • understand cultures evaluate cultural diversity understand communication evaluate intercultural communication Chapter 1 Culture and Intercultural Communication Case 1 She Has Three Hands • • • Suppose you are the Chinese doctor, if you are communicating with the Canadian physiotherapist, will his words irritate you? How would you respond to the situation? What caused their communication conflicts? What do you think of the different communication styles of the two doctors? Chapter 1 Culture and Intercultural Communication Culture and Intercultural Communication A Understanding Culture B Cultures within Culture C Communication D Culture and Communication E Intercultural Communication Chapter 1 Culture and Intercultural Communication While-Class Learning: Text A • Pre-reading Questions 1. What does the term “culture” or 文化 usually mean to you? 2. How are we influenced by the culture in which we have grown up? Chapter 1 Culture and Intercultural Communication Text A • Understanding Culture 1. Definition of Culture 2. Characteristics of Culture Chapter 1 Culture and Intercultural Communication Text A: Understanding Culture • Definition of Culture Culture is a learned set of shared interpretations about beliefs, values, norms, and social practices, which affect the behaviors of a relatively large group of people. Chapter 1 Culture and Intercultural Communication Text A: Understanding Culture • Culture can be viewed as an iceberg Chapter 1 Culture and Intercultural Communication Post-reading Activities • What are the things can be said to be above or below the water—within or out of our awareness? • Which of the following are above the water and which are below? Chapter 1 Culture and Intercultural Communication Text A: Understanding Culture • Characteristics of Culture a. Culture Is Learned b. Culture Is Transmitted from Generation to Generation c. Culture Is Based on Symbols d. Culture Is Dynamic e. Culture Is an Integrated System Chapter 1 Culture and Intercultural Communication Characteristics of Culture a. Culture Is Learned 1) interaction 2) observation 3) imitation Chapter 1 Culture and Intercultural Communication Characteristics of Culture b. Culture Is Transmitted from Generation to Generation 1. Forms of transmission: proverbs, stories, art, etc. proverbs: Actions speak louder than words. (事实胜于雄辩。 ) stories: Aesop’s Fables 《伊索寓言》 art: a symbolic way of communication 2. Numerous carriers: family, peers, media, church, etc. mass media: books, magazines, newspapers, radio, television and cinema, records, tapes and videos, internet, etc. Chapter 1 Culture and Intercultural Communication Characteristics of Culture c. Culture Is Based on Symbols 1. spoken words 2. written words 3. non-verbal actions Chapter 1 Culture and Intercultural Communication Characteristics of Culture d. Culture Is Dynamic Cultures change and evolve over time. Deep structure of a culture resists major alterations. Chapter 1 Culture and Intercultural Communication Characteristics of Culture e. Culture Is an Integrated System Culture is composed of parts that are related to each other. The civil rights movement (1955—1968) It was a worldwide political movement for equality. It was accompanied by much civil unrest and popular rebellion. The movement has brought about changes in many aspects of life. March on Washington for Jobs and Freedom Chapter 1 Culture and Intercultural Communication Case 2 The gift • Frank: student Ms. Kelsen: English teacher Why do you think Ms. Kelsen won’t accept the gift? Chapter 1 Culture and Intercultural Communication While-Class Learning: Text B • Cultures within Culture 1. Sub-culture racial and ethnic minority groups 2. Co-culture groups or social communities 3. Sub-group a few people to a major religion, occupation Chapter 1 Culture and Intercultural Communication Case 3 Hippies • • • • Youth movement Listen to psychedelic rock Embrace sexual revolution Use drugs Chapter 1 Culture and Intercultural Communication While-Class Learning: Text C • Communication 1. Definition of Communication 2. Characteristics of Communication a. a dynamic process b. symbolic c. systemic d. self-reflective e. transactional Chapter 1 Culture and Intercultural Communication Case 4 Greeting Li Ping: an English major Miss Jessica Robinson: American teacher Miss Chen: another teacher • What went wrong in the case and why? Chapter 1 Culture and Intercultural Communication While-Class Learning: Text D • Culture and Communication directly and inseparably linked 1. words communicate meaning; 2. culture gives meaning and provides context for communication; 3. meaning of words are very much influenced by culture Chapter 1 Culture and Intercultural Communication While-Class Learning: Text D • communication: complex process 1. Each culture has developed a set of patterns that are right and appropriate for that culture; 2. the potential problems and the likelihood of miscommunication multiply when communicating with people from different cultural backgrounds. Chapter 1 Culture and Intercultural Communication Case 5 Introduction • • Chu Hon-fei: a Hong Kong exporter Andrew Richardson: an American buyer How do you account for their different impression? Does culture play a role in the communication between these two men? Chapter 1 Culture and Intercultural Communication While-Class Learning: Text E Intercultural Communication • occurs when a member of one culture produces a message for consumption by a member of another culture • simply, the communication between people from different cultural backgrounds • not something new Chapter 1 Culture and Intercultural Communication While-Class Learning: Text E • Wandering nomads • Religious missionaries • Conquering warriors Chapter 1 Culture and Intercultural Communication While-Class Learning: Text E • Silk Road Chapter 1 Culture and Intercultural Communication While-Class Learning: Text E • overseas movies • overseas teachers • business negotiations Chapter 1 Culture and Intercultural Communication Intercultural Communication • Challenge: understand and appreciate cultural differences, and translate that understanding into competent interpersonal communication • frustrating or even unsuccessful: superficial differences • the greatest problems: the deep structure of a culture • major theme of this course book: understand significant differences Chapter 1 Culture and Intercultural Communication Superficial differences • Eat with chopsticks • Eat with hands • Eat with utensils Chapter 1 Culture and Intercultural Communication Edward Twitchell Hall, Jr. • May 16, 1914 – July 20, 2009 • American anthropologist and cross-cultural researcher • known for high context culture, proxemics, monochronic and polychronic time Chapter 1 Culture and Intercultural Communication Case 6 First Offer • Canadian colleague and I: Heping Liu: a Chinese guide In your daily life, do you often accept first offer? If yes, in what situation? Chapter 1 Culture and Intercultural Communication Case 7 Getting Frustrated Jay: an American businessman in Saudi Arabia • • • Why was Jay frustrated in Saudi Arabia? What are the differences in norms and social practices between the Saudi Arabians and the Americans reflected in this case? What are Jay’s attitudes and responses to the Saudi Arabian norms and social practices? Chapter 1 Culture and Intercultural Communication Thank You Chapter 1 Culture and Intercultural Communication