HR/Payroll Modernization Update Payroll Coordinators Spring 2014 Agenda • • Project Update Timeline o o • • • Full Project Next Six Months Key Staffing Updates Overview of Biweekly Payroll Questions April 2014 Payroll Coordinators 2 Vision & Objectives of HR/P Vision HR/Payroll Modernization will deliver a modern system and set of standardized processes to significantly improve support for critical HR and payroll functions across the University. Objectives • Replace UW’s existing payroll system with a modern, integrated HR and payroll system • Implement a technology platform that allows UW to outsource the infrastructure • Implement standardized HR and payroll processes and practices across the entire University • Reduce UW’s risks, realize efficiencies, enable modern practices, and provide better competitive positioning April 2014 Payroll Coordinators 3 Progress to Date Completed Business Process Redesign work Completed Procurement process Received approval to proceed from Board of Regents and State CIO’s Office Began implementation on March 3 Completed the seven-week planning phase April 2014 Payroll Coordinators 4 Solution Vendor: Workday • Software-as-a-Service • Core functionality delivered in 22 months (December 2015) • Iterative approach to implementation • Partnering with IBM for implementation • Other higher-ed institutions using Workday include: o o o o o April 2014 Brown Carnegie Mellon Cornell Georgetown University of Southern California Payroll Coordinators 5 What is a Payroll System? A payroll system involves everything that has to do with the payment of employees. • • • • Calculating Wages Withholding Taxes and Deductions Print/Deliver Checks -or- Make Direct Deposits Pay Employment Taxes At year-end, the payroll system is used to summarize payroll information for tax and reporting purposes. April 2014 Payroll Coordinators 6 What is an HR System? An HR system is a tool used to store and access HR-related information and perform HR-related functions ranging from recruitment through separation or retirement. • Job announcements • Compensation tasks • Onboarding of new employees • Position management • Time tracking • Leave tracking • Administering benefits Such a system provides management of all employee information, allows reporting and analysis, and integrates with a payroll system. April 2014 Payroll Coordinators 7 Functional Scope for Phase 1 Time Tracking Benefits Administration HR Time Payroll Compensation Talent Management (for Medical Centers) April 2014 Absence Management Payroll Coordinators 8 Scope for Phase 2 Beginning approximately January 2017 • Applicant tracking system • Learning management system • Talent management for all UW units April 2014 Payroll Coordinators 9 Impacts All UW Workforce Members • Staff, faculty, and student employees o Use a new interface to: Access earning statements, leave balances, and time off requests View and change direct deposits and W2 withholdings Change personal information (contact info, benefits selections) o Receive pay on a different schedule • Managers and supervisors o Easily review employee schedules o Approve time-off requests o Approve time sheets for overtime eligible employees • Staff with HR/payroll processing responsibilities o Some work will shift from one office to another o New methods of accomplishing certain actions April 2014 Payroll Coordinators 10 TIMELINE & NEXT STEPS HR/P Implementation Timeline March – April 2014 Plan April – October 2014 Nov 2014 – May 2015 Design Configure (Architect) & Prototype May – October 2015 Test Nov – Dec 2015 Deploy Go-Live Jan-Feb 2016 PostProduction support Data Conversion and Migration Integrations Quality Management Organizational Change Management, Communications, Knowledge Transfer and End-User Training Operational Readiness April 2014 Payroll Coordinators 12 Snapshot: Next 6 Months Apr Activity 21 28 May ( T - 2 0 ) 5 12 19 Jun ( T - 19 ) 26 2 9 16 23 Jul ( T - 18 ) 30 7 14 21 Aug ( T - 17 ) 28 4 11 18 Sept ( T - 16 ) 25 1 8 15 22 Oct ( T - 15 ) 29 6 13 20 27 DESIGN (ARCHITECT) Stage Design Phase Kickoff Architect Core Concepts Business Process Design Sessions Init ia l D e s ign Wo rk s ho ps D e t a ile d D e s ign Wo rk s ho ps D e s ign R e v ie ws - HCM - Academ ic Appointm ent - Com pensation - HCM & ESS/MSS - Tim e Tracking / Absence - Payroll - Benefits Business Process Workshops - Detailed Design Milestone: Bus. Process Workshops Com plete (8/29) Update Design Docum ents Test Strategy & Scripts Test Strategy & Scripts Conduct HR/P Adm inistrative Netw ork Meetings Stakeholder Action Plan Stakeholder Action Plan Deliverable: Stakeholder Action Plan (6/25) Assess Change Im pacts Conduct Role Analysis & Mapping Chg Impact Plan Change Impacts Role Analysis & Mapping Chg Readiness Rpt New Org Design HR Policy Realignment Develop Change Readiness Report & Action Plan Design New Business Organization Structure Current Org Assessment Realign HR Policy to New Design Define Training Strategy, Needs & Approach Training Strategy, Needs Com plete Initial Design of Integrations Integrations - Initial Design - Batch 1 - Batch 1 - Batch 2 - Batch 2 - Batch 3 - Batch 3 - Batch 4 - Batch 4 Integrations - Detailed Design Com plete Detailed Design of Integrations Ckpt #2 Workday DA Checkpoint #2: Integration Design Review Conduct Report Design Sessions/Design Specs Extract, Transform & Load Data / Conv Plan Roles to New Org Report Reqts Report Design Sessions Extract, Transform & Load Data Report Design Specs Data Conv Plan Workbooks Deliverable: Data Conv. Strategy, Plan, Policies (10/3) Quality Managem ent - IBM Project Managem ent Review Project Managem ent & Com m unications Milestone: Architect Stage Com plete (10/31) April 2014 Payroll Coordinators 13 Activity During the Next 6 Months • Design workshops (May through September) o System design decisions o HR and payroll processes o Integrations to unit systems o Reports • Assess impacts o Units and roles o University policies • Load additional data into new system April 2014 Payroll Coordinators 14 HR/P TEAM STAFFING April 2014 Payroll Coordinators 16 Functional Leads & Teams • Payroll: Ginny Montgomery o Keli Bort, Payroll Functional Analyst • Academic Personnel: Shirley Runkel • Benefits: Erin Roach o Jon Petersen, Benefits Functional Analyst • Compensation: Sherrie Thissell • HR: Alisha LaPlante • Time/Absence: Marisa Graudins o Christa Woodhull, Time/Absence Functional Analyst o Jean Swarm, Time/Absence Functional Analyst April 2014 Payroll Coordinators 17 BIWEEKLY PAYROLL Payroll Situation • Problem: Existing semi-monthly pay cycle is required by state statute. o Challenging to calculate overtime and premium pay for overtime eligible employees when a workweek is split between two periods (13x in 2013). o Impacts scheduling and reconciliation of Fair Labor Standards Act (FLSA) workweeks with pay period payments. o Creates confusion for employees, particularly those in healthcare whose schedules are based on work weeks, rather than semi-monthly periods with variable work days. o Is inconsistent with best practices. o Would require UW to customize or configure its new HR/payroll system to adhere to this statute, requiring additional and unnecessary costs. • Solution: When HR/P goes live, we are moving to a biweekly pay cycle. o Legislation signed by Gov. Inslee in March 2014 allows us to move to the biweekly cycle. o Saves approximately $750,000 annually. o Cost avoidance of $1.5 million to $3 million by implementing a biweekly pay cycle with new system. April 2014 Payroll Coordinators 19 Benefits of Biweekly Payroll Cycle For the University: • Standardizes and establishes a more systematic approach to payroll time reporting. • Standardizes pay practices across all UW locations. • Aligns with business and healthcare best practices. • Provides significant scheduling efficiencies for UW Medicine, which operates 24/7 and whose employees comprise 30% of the UW workforce. • Reflects more efficient and effective time reporting. • Reduces administrative burden to manually prepare, review, and calculate pay. • Reduces payroll adjustments and overpayments, mitigating compliance risk. • Complements other elements of HR/P that will yield additional savings. For employees: • Establishes a consistent pay period that contains the same number of days each time. • Paychecks are received 26 times per year (semi-monthly = 24 time annually). • Overtime pay will be more timely. • Biweekly pay frequency will have a standard 80 hours per pay cycle, resulting in a consistent leave without pay hourly rate. • Alignment of pay cycles in two-week increments against schedule that reflects coverage for the same period helps an employee to understand and verify worked and paid hours. April 2014 Payroll Coordinators 20 Next Steps • Conduct transition planning o Build a plan for the final payroll runs in HEPPS o Create a new academic year schedule based on bi-weekly payroll and the academic instructional calendar • Assess change impacts to downstream systems • Review options to mitigate impact to UW workforce • Develop a communications and outreach plan April 2014 Payroll Coordinators 21 Questions? http://f2.washington.edu/teams/hrp