ELC 200 Day 23
ELECTRONIC COMMERCE
From Vision to Fulfillment
Third Edition
Elias M. Awad
© 2007 Prentice-Hall, Inc
12-1
Agenda
• Assignment 7 Grades posted
– 9 A’s, 6’s and 1 C’s and 1 MIA
• Assignment 8 Posted
– Due Monday, April 21 @ 3:35 Pm
• ECommerce Initiative Frameworks
– Guidelines
– Due MAY 7 @ 10 AM
• Finish discussion on eSecurity and the USA
Patriot Act and Start Discussion on Encryption
© 2007 Prentice-Hall, Inc
12-2
End of days? (subject to change)
• April 17 & 21
– Finish Chap 13
eSecurity and the USA
Patriot Act
– Chap 14 Encryption
– Assignment 8 Due April
21
• April 24 & 28
– Chap 15 getting the
money
– Optional Assignment 9
• Due May 1
• May 1
– Quiz 4
– Chapters 12  16
– 20 M/C and 4 short essay
• May 7 @ 10 AM
– eCommerce
frameworks due
– Student presentations
• 5 Mins!
© 2007 Prentice-Hall, Inc
12-3
E-Security and the USA Patriot Act
ELECTRONIC COMMERCE
From Vision to Fulfillment
Third Edition
Elias M. Awad
© 2007 Prentice-Hall, Inc
12-4
Ethics Assignment 7
Equal Credit Opportunity Act
The Equal Credit Opportunity Act guarantees equal opportunity to all customers of credit card companies,
banks, loan and finance companies, retail stores and credit unions. Discrimination on the basis of race, color,
sex, religion, national origin, marital status, age (provided the consumer has the capacity to enter into a
binding contract), receipt of public assistance or the fact that the consumer has in good faith exercised any
right under the Consumer Credit Protection Act is strictly prohibited.
The following summarizes some of the key protections under the Act:
•In general, creditors cannot ask you for your race, sex, or national origin, nor can they use these factors
when deciding whether to give you a loan or other credit. However, if you apply for a mortgage, the lender is
required to ask you about these facts. Your answers may be used to help enforce laws against discrimination.
Even so, you aren't required to give this information.
•You're entitled to your own credit history - in your individual name - even if you are married. This can be
important if you should ever need credit on your own. However, if you share credit with your spouse, you will
share your partner's credit record as well.
•If you apply for unsecured credit on your own, your marital status is off-limits.
•You don't have to tell a creditor you're divorced or you're receiving support payments. However, a lender has
a legitimate interest in your ability to repay your debts. Therefore, you may have to disclose any alimony,
maintenance or child support you're obligated to pay. You must also list any support payments you receive if
you want them to be counted as income on your application.
•As long as you're old enough to sign a legal contract, your age can't be used against you.
•A creditor cannot discriminate against you if you receive public assistance. However, a creditor can verify any
income you list on a credit application.
© 2007 Prentice-Hall, Inc
12-5
The Virus: Computer Enemy
Number One
• Most serious attack on a client computer or a
server in an Internet environment is the virus
• A virus is a malicious code that replicates itself
and can be used to disrupt the information
infrastructure
• Viruses commonly compromise system integrity,
circumvent security capabilities, and cause
adverse operation by taking advantage of the
information system of the network
© 2007 Prentice-Hall, Inc
12-6
Types of Viruses
• File virus is one that attacks executable files
• Boot virus attacks the boot sectors of the hard
drive and diskettes
• Macro virus exploits the macro commands in
software applications such as Microsoft Word
© 2007 Prentice-Hall, Inc
12-7
Levels of Virus Damage
© 2007 Prentice-Hall, Inc
12-8
Steps for Antivirus Strategy
• Establish a set of simple enforceable rules for
others to follow
• Educate and train users on how to check for
viruses on a disk
• Inform users of the existing and potential threats
to the company’s systems and the sensitivity of
information they contain
• Periodically update the latest antivirus software
© 2007 Prentice-Hall, Inc
12-9
Getting Rid of Viruses
• Get a good Virus Projection Software
– Free (not Recommended)
• Anti-Vir
• Avast
• AVG
– Not Free
• Norton AntiVirus
• MacAfee
– Free for UMFK students and staff
• http://www.umfk.maine.edu/it/antivirus/
• Update definition files often
© 2007 Prentice-Hall, Inc
12-10
Spyware
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Software that sits on your computer
– Monitors everything that you do and sends out reports to Marketing
agencies
– Usually tied to a POP-UP or AD server
Top Spyware
– I-Look Up
– CoolWebSearch
– N-CASE
– GATOR
– DoubleClick
If you have ever loaded up ICQ Loaded on your PC you have Spyware
If you have ever had KAZAA loaded on your PC you have Spyware
If you have loaded Quicken or TurboTax you have Spyware
– C-Dilla
© 2007 Prentice-Hall, Inc
12-11
Spyware infestation. Taken by Brandon Waddell.
© 2007 Prentice-Hall, Inc
12-12
Spyware and Adware
• Spyware is software the user unknowingly
installs through an e-mail attachment or
downloading an infected file that could be used
for illicit reasons
• Adware is software that sneaks into a user’s
hard disk installed by Internet advertising
companies to promote pop-up ads and release
information for advertisers on the outside
© 2007 Prentice-Hall, Inc
12-13
Spyware Solutions
• Enforce strict user Web policies on surfing and
downloading activities
• Install a desktop firewall on every laptop and desktop http://www.zonelabs.com
• Do not give users administrator privileges
• Configure an e-mail gateway to block all executable e-mail
attachments
• Ensure desktop antivirus software signatures are up to date
© 2007 Prentice-Hall, Inc
12-14
Spyware Solutions (Cont’d)
• Use commercial antispyware software to detect and remove
existing spyware program - http://www.spybot.com
– Keeping Your PC Spyware Free.pdf
• Enforce the usage of higher security settings in Internet
browsers to prevent sites that cause spyware infection
• Use pop-up blockers that lead to Web sites low
trustworthiness
• Educate your employees and staff about spyware threats be
creating an active out-reach with groups and organizations,
including the Consortium of Anti-Spyware Technology
(COAST)
© 2007 Prentice-Hall, Inc
12-15
Compliance Legislation
• The Gramm-Leach-Billey Act
– Protects personal data
• The VISA USA Cardholder Information Security Program
– Personal data must be encrypted
• The Sarbanes-Oxley Act
– Executives must vouch for effectiveness of controls
• The Basel II Capital Accords
– Internal accord specifying cash and risk reporting
© 2007 Prentice-Hall, Inc
12-16
Steps to Prevent E-Commerce
Fraud
• Be aware of corporate critical assets and who
might be after the assets
• Investigate common attacks and electronic-fraud
schemes that could be used against the
company’s critical assets
• Install strong encryption such as public key
infrastructure (PKI)
• Develop a program for evidence collection (called
forensics) via committed investigators
© 2007 Prentice-Hall, Inc
12-17
Steps to Prevent E-Commerce
Fraud (Cont’d)
• Ensure maintenance of strong and reliable
transaction, network, and Internet service
provider logs
• Conduct penetration testing to judge the integrity
of existing security
• Investigate the availability of cyber-fraud
insurance to provide coverage for potential losses
© 2007 Prentice-Hall, Inc
12-18
Security Protection and
Recovery
• Install proper firewall(s) to protect data
• Ensure that your network is configured properly
• Protect your most sensitive data through encryption
• Maintain and update all antivirus programs on your PC or
terminal
• Restrict access to your files by “need to know’
• Assign unique IDs to authorized personnel and track all IDs
on a daily basis
• Ensure that your system administrators have contemporary
security skills
• Enforce and update company information security policy
and inform employees of any changes in policy
© 2007 Prentice-Hall, Inc
12-19
Firewalls and Security
• Firewalls can be used to protect a corporation’s
network in a number of ways
– Protect against authenticated log-ins
– Block all unsecured access to the internal
network
– Separate groups within an organization
• Firewalls ensure
– Data integrity
– Authentication
– Confidentiality
© 2007 Prentice-Hall, Inc
12-20
Firewall Design and
Implementation Issues
• Design Issues
– Policy
– Level of monitoring and control the organization wants
– Financial and administrative
– Whether the company wants internal firewalls installed
• Firewall Design features
– Security policy
– Deny policy
– Filtering ability
– Scalability
– Authentication
– Recognizing dangerous services
– Effective audit logs
© 2007 Prentice-Hall, Inc
12-21
Corporate Networks and Firewalls
© 2007 Prentice-Hall, Inc
12-22
How Firewalls Work
• Firewall check Packets in and out of Networks
– Decide which packets go through and which
don’t
– Work in both directions
– Only one part of Security
© 2007 Prentice-Hall, Inc
12-23
Firewalls
Attack Prevention System
Attack
Message
Hardened
Client PC
Firewall
Attack
Message
X
Hardened Server
With Permissions
Internet
Stops Most
Attack Messages
Attacker
Corporate Network
© 2007 Prentice-Hall, Inc
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How Personal Firewalls work
• Software version of a standard Hardware firewall
• Controls packets in and out of one PC in much the
same way as a Hardware Firewall does
© 2007 Prentice-Hall, Inc
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Privativate Lines
CSU/DSU ROUTER
Internet
CSU/DSU ROUTER
VPN Concentratror
CSU/DSU ROUTER
VPN Concentratror
CSU/DSU ROUTER
Router
Load balancer
Router
Server
Server
Server Server Server
Server
Server
Server Server
Server
Server
Server
Server
Server
Server
Server
CSU/DSU ROUTER
Load balancer
CSU/DSU ROUTER
Switch
Firewall
Load balancer
Server Server
CSU/DSU ROUTER
Msg Server Farm
Firewall
Firewall
CSU/DSU ROUTER
Load balancer
Firewall
switch
Switch
Switch
Firewall
Switch
Minicomputer
Firewall
Minicomputer
Disk array
Server Server
Server
Server
Minicomputer
Server Server Server
Server
Server Server Server Server Server Server
Minicomputer
Server
Server Server Server Server
Server
Server
Server Server ServerServer Server Server
Switch
Switch
Switch
Web Server farm
© 2007 Prentice-Hall, Inc
Switch
Disk array
Server
Switch
Application Server farm
Switch
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DB SERVER FARM
Cycle of Recovery from Attack
• Attack detection and vulnerability assessment
• Damage assessment <> evidence collection
• Correction and recovery
• Vigilance and corrective feedback
© 2007 Prentice-Hall, Inc
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Biometric Security
• Biometrics is the science and technology of quantifying and
statistically scrutinizing biological data
• Biometrics enhance authentication
• Biometric devices ensure that the person who encrypts data
is the only one who can decrypt and has access to the data
• Applying biometric technology on a smart card also would
increase the level of confidence in the security
• When considering biometric technologies for future use,
management does need to implement a cost-effective
system appropriate for their particular circumstance
© 2007 Prentice-Hall, Inc
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Types of Biometrics and
Select Application Areas
© 2007 Prentice-Hall, Inc
12-29
Types of Biometrics and
Select Application Areas (Cont’d)
© 2007 Prentice-Hall, Inc
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Terrorism
How Modern Terrorism Uses the Internet
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http://www.state.gov/s/ct/rls/fs/37191.htm
Abu Nidal Organization (ANO)
Abu Sayyaf Group
Al-Aqsa Martyrs Brigade
Ansar al-Islam
Armed Islamic Group (GIA)
Asbat al-Ansar
Aum Shinrikyo
Basque Fatherland and Liberty (ETA)
Communist Party of the Philippines/New
People's Army (CPP/NPA)
Continuity Irish Republican Army
Gama’a al-Islamiyya (Islamic Group)
HAMAS (Islamic Resistance Movement)
Harakat ul-Mujahidin (HUM)
Hizballah (Party of God)
Islamic Jihad Group
Islamic Movement of Uzbekistan (IMU)
Jaish-e-Mohammed (JEM) (Army of
Mohammed)
Jemaah Islamiya organization (JI)
al-Jihad (Egyptian Islamic Jihad)
Kahane Chai (Kach)
Kongra-Gel (KGK, formerly Kurdistan
Workers' Party, PKK, KADEK
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© 2007 Prentice-Hall, Inc
Lashkar-e Tayyiba (LT) (Army of the
Righteous)
Lashkar i Jhangvi
Liberation Tigers of Tamil Eelam (LTTE)
Libyan Islamic Fighting Group (LIFG)
Moroccan Islamic Combatant Group (GICM)
Mujahedin-e Khalq Organization (MEK)
National Liberation Army (ELN)
Palestine Liberation Front (PLF)
Palestinian Islamic Jihad (PIJ)
Popular Front for the Liberation of Palestine
(PFLF)
PFLP-General Command (PFLP-GC)
al-Qa’ida
Real IRA
Revolutionary Armed Forces of Colombia
(FARC)
Revolutionary Nuclei (formerly ELA)
Revolutionary Organization 17 November
Revolutionary People’s Liberation
Party/Front (DHKP/C)
Salafist Group for Call and Combat (GSPC)
Shining Path (Sendero Luminoso, SL)
Tanzim Qa'idat al-Jihad fi Bilad al-Rafidayn
(QJBR) (al-Qaida in Iraq) (formerly Jama'at alTawhid wa'al-Jihad, JTJ, al-Zarqawi Network)
United Self-Defense Forces of Colombia
(AUC)
12-31
National Strategy to Secure
Cyberspace
The National Strategy to Secure Cyberspace articulates
five national priorities including:
I. A National Cyberspace Security Response System;
II. A National Cyberspace Security Threat and
Vulnerability Reduction Program;
III. A National Cyberspace Security Awareness and
Training Program;
IV. Securing Governments’ Cyberspace;
V. National Security and International Cyberspace
Security Cooperation.
cyberspace_strategy.pdf
© 2007 Prentice-Hall, Inc
12-32
USA Patriot Act
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Uniting and Strengthening America by Providing Appropriate Tools
Required to Intercept and Obstruct Terrorism Act of 2001
Enacted Oct, 2001 and was to last for 4 years
USA Patriot Act Improvement And Reauthorization Act Of 2005
– Signed March 2006
ACLU repsonse
– Expands terrorism laws to include “domestic terrorism” which could subject
political organizations to surveillance, wiretapping, harassment, and criminal
action for political advocacy.
– Expands the ability of law enforcement to conduct secret searches, gives
them wide powers of phone and Internet surveillance, and access to highly
personal medical, financial, mental health, and student records with minimal
judicial oversight.
– Allows FBI Agents to investigate American citizens for criminal matters
without probable cause of crime if they say it is for “intelligence purposes.”
– Permits non-citizens to be jailed based on mere suspicion and to be denied
re-admission to the US for engaging in free speech. Suspects convicted of
no crime may be detained indefinitely in six month increments without
meaningful judicial review.
© 2007 Prentice-Hall, Inc
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Implications for Management
• The Internet is becoming an increasingly filtered
channel of communication
• Information security continues to be
deemphasized or ignored by management at all
levels of the organization
• Changes in the identification of threats, the
growing advancement of technologies, and the
identification of new threats continue to shift the
organizational security focus
• Any serious profile should begin with a valid
security policy, which is then translated into an
effective security plan with a focus on prevention,
detection, and ©correction
of threats
2007 Prentice-Hall, Inc
12-34
Encryption: A Matter of Trust
ELECTRONIC COMMERCE
From Vision to Fulfillment
Third Edition
Elias M. Awad
© 2007 Prentice-Hall, Inc
12-35
The focus of this chapter is on
several learning objectives
• Understanding the basic algorithm used in
encryption
• Issues in public-key cryptography
• Tools used for authentication and trust
• Brief coverage of the main Internet security
protocols and standards
• Implications and future of encryption in ecommerce
© 2007 Prentice-Hall, Inc
12-36
What Is Encryption?
• A way to transform a message so that only the sender and
recipient can read, see, or understand it
• Plaintext (cleartext): the message that is being protected
• Encrypt (encipher): transform a plaintext into ciphertext
• Encryption: a mathematical procedure that scrambles data
so that it is extremely difficult for anyone other than
authorized recipients to recover the original message
• Key: a series of electronic signals stored on a PC’s hard
disk or transmitted as blips of data over transmission lines
– Plaintext + key = Ciphertext
– Ciphertext – key = Plaintext
© 2007 Prentice-Hall, Inc
12-37
Symmetric Key Encryption
Symmetric
Key
Message Encryption
Method &
“Hello”
Key
Encrypted Message
Interceptor
Network
Party A
Party B
Encryption uses a
non-secret encryption method and
a secret key
© 2007 Prentice-Hall, Inc
12-38
Simple example (encrypt)
• Every letter is converted to a two digit number
– A=1, Z = 26
– ANTHONY 01 14 20 08 15 14 25
– Produce any 4 digit key  3654
– Add together in blocks of 4 digits
– 0114 + 3654 = 3768
– 2008 + 3654 = 5662
– 1514 + 3654 = 5168
– 2500 + 3654 = 6154
(pad with 00 to make
even)
• Send 3768566251686154 to fellow Spy
© 2007 Prentice-Hall, Inc
12-39
Simple example (Decrypt)
• Received 3768566251686154 from fellow Spy
– Break down in 4 digits
• 3768 5662 5168 6154
– Get right Key  3654
– Subtract key from blocks of 4 digits
– 3768 - 3654 = 114
– 5662 - 3654 = 2008
– 5168 - 3654 = 1514
– 6154 - 3654 = 2500
– If result is negative add 10000
• Break down to 2 digits and decode
– 01 = A, 14 =N, 20 = T, 08 = H
• BuckRogers.xls
© 2007 Prentice-Hall, Inc
12-40
Public-Key Infrastructure (PKI)
• Creates the ability to authenticate users, maintain
privacy, ensure data integrity, and process
transactions without the risk of repudiation
• PKI satisfies four security needs
– Authentication - identifies or verifies that the senders
of messages are, in fact, who they claim to be
– Integrity - verifies that neither the purchase amount not
the goods bought are changed or lost during
transmission
– Nonrepudiation - prevents sender and vendor in a
transaction of communication activity from later falsely
denying that the transaction occurred
– Privacy - shields communications from unauthorized
viewing or access
© 2007 Prentice-Hall, Inc
12-41
Basic Encryption Algorithm
• Both sender and receiver have to know the rules
used to transform the original message or
transaction into its coded form
• A set of rules for encoding and decoding
messages is called a cipher (or cyper)
• A message can be decrypted only if the
decryption key matches the encryption key
• A 6-bit key allows for only 64 possible numeric
combinations(26)
• The standard 56-bit DES encryption code can be
cracked on a high-speed computer in a few hours
• 100 bit key has 2100 possible keys
© 2007 Prentice-Hall, Inc
12-42
Classes of Algorithms
•
Secret-key (symmetric) encryption: encryption system in
which sender and receiver possess the same key; the key used to
encrypt a message also can be used to decrypt it
•
Stream cipher: a symmetric algorithm that encrypts a single bit
of plaintext at a time
•
Block cipher: a symmetric algorithm that encrypts a number of
bits as a single unit
•
Public-key (asymmetric) encryption: encoding/decoding
using two mathematically related keys or key-pairs; one public key
and one private key
•
Key-pairs can be used in two ways:
– To provide message confidentiality
– To prove the authenticity of the message originator
© 2007 Prentice-Hall, Inc
12-43
Message Confidentiality
Using a Key-Pair
© 2007 Prentice-Hall, Inc
12-44
Public Key Encryption
Public Key Encryption for Confidentiality
Encrypt with
Party B’s Public Key
Party A
Encrypted
Message
Decrypt with
Party B’s Private Key
Note:
Four keys are used to encrypt
and decrypt in both directions
Decrypt with
Party A’s Private Key
Encrypted
Message
© 2007 Prentice-Hall, Inc
Party B
Encrypt with
Party A’s Public Key
12-45
Common Cryptosystems
• RSA Algorithm is the most commonly used public-key
algorithm, although it is vulnerable to attack
• Data Encryption Standards (DES) is a popular
secret-key encryption system; the first to be widely
adopted commercially
• Triple DES (3DES) is a stronger version of DES that
uses three 56-bit keys to encrypt each block of
plaintext
• RC4 is a variable-length cipher widely used on the
Internet as a bulk encryption cipher in SSL protocol
• IDEA is a strong encryption algorithm using a 128-bit
key to encrypt 64-bit blocks; resistant to brute-force
attack
© 2007 Prentice-Hall, Inc
12-46
Major Attacks on Cryptosystems
• Chosen-plaintext attack
• Known-plaintext attack
• Ciphertext-only attack
• Third-party attack
© 2007 Prentice-Hall, Inc
12-47
Authentication and Trust
• Digital Signature is a special signature for
signing electronic correspondence, produced by
encrypting the message digest with the sender’s
private key
• Authentication is verifying that a message or
document, in fact, comes from the claimed sender
• Hash function is a formula that converts a
message of a given length into a string of digits
called a message digest
• Cryptographic hash functions are generally used
to construct the message digest
© 2007 Prentice-Hall, Inc
12-48
The Digital Signature Process
© 2007 Prentice-Hall, Inc
12-49
Digital Certificates
• Digital certificates are the heart of secure online
transactions
• A digital certificate is a software program that
can be installed in a browser
• Your digital certificate identifies you to Web
sites equipped to check it automatically
• Digital certificate is an electronic document
issued by a certificate authority to establish a
merchant’s identity
• Certificate authority (CA) is a trusted entity
that issues and revokes public-key certificates
and manages key-pairs
© 2007 Prentice-Hall, Inc
12-50
Verifying a Digital Signature
© 2007 Prentice-Hall, Inc
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Four Classes of Digital Certificates
• Class 1 certificates contain minimum checks on
the user’s background
• Class 2 certificates check for information like real
name, Social Security number, and the date of
birth
• Class 3 certificates are the strongest type
• Class 4 certificates are the most thorough
© 2007 Prentice-Hall, Inc
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Managing Cryptographic Keys
• Key management is the process of making keys known to
the systems that need them and making sure keys are
protected against disclosure or substitution
• Key Life Cycle
– Key generation and registration
– Key distribution
– Key backup and recovery
• Key escrow: location where keys held in trust
by a third party reside
• Notary service: company that provides
encryption-oriented services including key
escrow, key recovery, time stamping, trusted
intermediary, and archiving
– Key revocation and destruction
© 2007 Prentice-Hall, Inc
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Third-Party Services
• Certificate authority verifies certificates
intended for use by other distinct legal entities
• Certificate policy is a set of rules that identifies
how, when, and for what reasons certificates are
used within the assigned organization
• Directory service is a repository that distributes
certificates as requested by message originators
© 2007 Prentice-Hall, Inc
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Internet Security Protocols
• Two key protocols for secure World Wide Web
transactions are:
– Secure Socket Layer (SSL) is a portocol for secure
Web transactions, secures data packets at the network
layer
– Secure HTTP (S-HTTP) is a protocol that secures Web
transactions and nothing else
• Secure Electronic Transaction (SET) is a protocol
used for handling funds transfers from credit card
issuers to a merchant’s bank account
– A digital certificate customers can request from their
issuing bank by filling out a form on the bank’s Web site
– A digital wallet is an online shopping device that seals
personal information in a free plug-in that can be invoked
when making a purchase
© 2007 Prentice-Hall, Inc
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Secure E-mail
• Pretty Good Privacy (PGP) is a protocol that encrypts the
data with a one-time algorithm and then encrypts the key to
the algorithm using public-key cryptography
• S/MIME (Multipurpose Internet Mail Extension) is a
powerful protocol that provides security for different data
types and attachments to e-mails
• Message Security Protocol (MSP) is a protocol that
secures e-mail attachments across multiple platforms
© 2007 Prentice-Hall, Inc
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Implications for E-Commerce
• Developing high-powered and reliable encryption methods
is a top priority for many organizations
• Most encryption systems have prevention as the sole means
of defense
• Merchants face a number of choices when considering
encryption methods
• A major concern is the cost associated with different
encryption methods
• Government regulations present considerable problems for
businesses
© 2007 Prentice-Hall, Inc
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Chapter Summary
• Encryption addresses message transmission
security requirements
• Encryption satisfies requirements for
authentication, integrity, and nonrepudiation
• There are two classes of key-based algorithms
– Secret key
– Public key
• Cryptanalysis is the science of deciphering
encrypted messages without knowing the right
key
© 2007 Prentice-Hall, Inc
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Chapter Summary (Cont’d)
• One way to implement public-key authentication is to send a
digital signature with each message
• A digital certificate is an electronic document issued by a
certificate authority (CA) to establish a merchant’s identity
by verifying its name and public key
• Security measures installed to minimize vulnerability to the
exchange of information includes
– SSL
– SHTTP
– SET
– S/MIME
© 2007 Prentice-Hall, Inc
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