The South East Division, Sophia Antipolis Speakers: Marc Nehme Jon Phipps Jasmin Warncke 1 Turning Client Vision into Results GLOBAL PROFILE • • • • • 2 A Top 5 IT service company: provides consulting, systems integration and managed operations (Outsourcing) Globally: 5.3 billion € revenue, 46,000 employees in over 40 countries. Key Strategic partners / clients: Oracle, SAP, Peoplesoft, IBM, HP, Microsoft. Other clients include: ABN AMRO, BNP Paribas, BP, Euronext, Fiat, Lucent, Shell and Unilever. Sectors involved in: automotive, chemical, financial services, high tech and electronics, oil and gas, pharmaceutical, public sector, retail, telecom, transportation and utilities industries. Turning Client Vision into Results ATOS ORIGIN Worldwide Presence UK 6,500 6,700 France 12,400 12,600 North America 1,000 800 South America 1,300 1,900 Spain 4,800 4,700 Nordic 1,500 Benelux 9,300 9,200 Central Europe 2,600 3,600 Italy 3,100 3,000 Asia/Pacific 2,000 2,100 Middle East & Africa 500 Total Employees 46,600 3 Turning Client Vision into Results BUSINESS ENVIRONMENT • • • 4 Competitors: Wipro Ltd. IBM, Accenture, Cap Gemini, Ernst and Young, EDS. Bigger is better: IT companies striving for market share through mergers / acquisitions. Largest acquisition of its time; Atos Origin and Deutsche Telekom in 2005 making them one of the largest IT service Companies. A few current IT projects – Renault: Transform IT management practice – Bouygues Telecom: Simplify the management of providers, improve and control IT processes – Network Rail: Improve train performance Turning Client Vision into Results ATOS ORIGIN SOUTH EAST Business Mix and Industry A full range of services ... In a variety of market segments… Finance Defence Application management + integration projects 36 % 12 % Technical assistance 52 % Consulting 12 % Business mix 5 4% Public sector 24 % Manufacturing & services Telecom 34% 26 % Industry Turning Client Vision into Results Business Mix Broken Down • • • 6 Managed Operations and Outsourcing: ERP (enterprise resource planning) /Applications, Mainframe, security services, messaging, server and storage, desktop. Technical Assistance: Business Intelligence, CRM, Enterprise Content and resource management, supply chain management. Consulting: Enabling Technology and enterprise solutions, Financial management and operational transformation, HRM. Turning Client Vision into Results ATOS ORIGIN SOUTH EAST Main Actor of South-East (France) • More than 20 year-experience locally • A wide range of services addressing all types of market segments • Application Management Centre and NTIC Competences Centre • Fully-involved in local economic development • Winner in 1993, 1998 and 2000 of Trophée CLIent Partner SATisfied (CLIPSAT) 7 Turning Client Vision into Results SOUTH EAST DIVISION HR Competences • ~400 employees locally • ISM3 (information security management maturity model), tool for managing competences • Wide and well-balanced range of profiles and expertise's Consultants (5%) Architects (5%) Operations managers (2%) Project managers (18%) Engineers Design and Build (55%) 8 Experts (15%) Turning Client Vision into Results HR & Employee Benefits • • • • • • 9 Competitive base salary - Salary structure is in line with the industry standards and is continually evolving. Competitive benefits: Comprehensive pensions and insurance packages with a range of other benefits offered locally. Stock option plan: Opportunity for employees to become part owners. Global bonus plan: based on how a manager meets their business objectives. Performance related pay: In many of Atos locations pay is based on performance. Flexible working hours: Many countries promote flexibility with work and home life. Turning Client Vision into Results SOUTH EAST DIVISION Regulating Excellence • ISO 9001- qualified for all integration activities (improves processes) • CMMI-(Capability Maturity Model Integration): proofed at level 3 within first quater 2006 –( improve performance). • Implementation of ITIL (IT infrastructur library): scheme for all application management processes. (referenced methodologies) • PMI (project management Institute): training program dedicated to all project managers • Atos Origin University, eLearning, GOLD(global organizational and leadership developement) Program 10 Turning Client Vision into Results SOUTH EAST DIVISION 3 Technologies • • • 11 ECM (Enterprise Content Management) technology: Centre de Compétence de Sophia, Contact is Christophe Aufrère – Globalstar award from Open Text in 2005 for implementation of Livelink in 1 year. TMA (Tierce Maintenance Applicative): le centre de Services de Sophia, Contact is Marc Dombrowski La Migration: Contact is Dominique Giboulot Turning Client Vision into Results The Future • • • • • 12 Increasing presence quickly in other countries through acquisitions, mergers and takeovers. Continue to streamline its business functions by improving on technologies and supporting innovation i.e. livelink Europe remains the primary target market – Become the No. 1 IT services provider in Europe – Need to grow further in Germany and the UK through acquisitions A vision of cost leadership Greater emphasis on employee resources i.e. HEC foundation, Atos University, eLearning. Turning Client Vision into Results Atos Origin Questions? 13 Turning Client Vision into Results