Vision and Values: From Individual Fluency to Organizational Coherence Facilitators: Dan Schwab and Evans Kerrigan Our Agenda Today • Examine the role of the leader in creating intentional culture • Explore bringing “Big V” vision down to teams and individuals in an organization • Highlight the integration of personal and organizational values • Provide practical tools for creating a healthy organizational culture Icebreaker Who is Integris? Customer-Focused Purpose Enterprise Alignment Continuous Improvement Cultural Enablers Culture Dimension: Building a Solid Foundation for the healthy organization to flourish... What is Culture? “A group of norms, behaviors and underlying shared values that help keep those norms in place. “ -John Kotter, Author of Leading Change What is the Leader’s Role? • Explore • Advocate • Model • Defend What is the Leader’s Role? • Explore • Advocate • Model • Defend Core Questions Who are we? Where are we going? What is Vision? What is Vision? • • • • • • • • Dream Apparition Possibility Image Visualization Prophecy Direction .... Result Work Plan Strategy Vision Mission Culture Vision & Mission Statement “Mission” defined Our purpose and reason for being Answers the question: Why are we here? Mission statements To organize the world’s information and make it universally accessible and useful. --Google “Vision” defined An image of a positive future we seek to create Answers the question: What do we want the future to look like? Vision statements Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment. --Wikipedia A Vision Is An ideal and unique image of the future for the common good 20 Inspire a Shared Vision BIG “V”ision little “v”ision . . . this is where most of us work “Nesting” vision Organization Department Team Visionary behavior I talk about future trends that will influence how our work gets done Future trends • Your own research • Practicing Outsight • Staff meetings • Individual assignments Curiosity Visionary behavior I paint the “big picture” of what we aspire to accomplish Paint the big picture • Define the “v’s” • Cultivate a vision “lens” • Practice Communication Visionary behavior I show others how their long term interests can be realized by enlisting in a common vision The Interests of Others • Know your people • Articulate the destination • Make it an adventure Common interest “So, Jim, where do you see yourself in ten minutes?” What is the Leader’s Role? • Explore • Advocate • Model • Defend Personal & Organizational Values What intentions do you have for your culture? Personal Values What really matters to me? What do I really care about? Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner. Published by Wiley, www.leadershipchallenge.com. All Rights Reserved. Activity - Defining Your Values Use the list of values in the handout. Identify the top 7 most important values for you From your list of 7, select your top three values These represent what you stand for, your personal “bottom line” Share 1 of your top values with your table What does that value mean to you? Why is that value near the top of your list? Questions To Ponder • How do you live your values? • How do you let your values guide you in making tough decisions? The Role of the Leader in Intentional Culture Organizational Values Taking the Values exercise to a new level 42 Organizational Values What needs to matter to all of us? What do we need all of us to really care about? Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner. Published by Wiley, www.leadershipchallenge.com. All Rights Reserved. What Are Organizational Values? • Part of an organization’s culture and agreed upon group behavior. • Qualities that define an organization’s people, products and/or services. • Overarching principles for how employees behave when doing their work, working with co-workers and/or with customers. What is the Leader’s Role? • Explore • Advocate • Model • Defend Identifying Organizational Values 1. Using the same starting list of values, have each leader identify their top answers to the following question: • “What values matter most to our organization?” • “What values should drive the decisions our people make?” 2. Facilitate a discussion among the leadership to determine the most critical values for the organization Example of Organizational Values Create Organizational Value Definitions • Have your organization create definitions around each of the identified values • Use “catchball” to socialize the values and to identify potential issues Stripe the Field “Culture is created by what is tolerated and promoted” --Dr. Henry Cloud What is tolerated in your organization? What is the Leader’s Role? • Explore • Advocate • Model • Defend Organizational Values: Southwest We operate with a Warrior Spirit, a Servant’s Heart, and a Fun-LUVing Attitude. What is the Leader’s Role? • Explore • Advocate • Model • Defend Intentional Culture • How do employees breathe the values? • How do leaders reinforce the values? “ Being a leader means taking responsibility for what actually happens in the world. ” – Marc Roberts, Professor, MIT IntegrisPA.com/LinkedIn @IntegrisPA Facebook.com/IntegrisPA