Human Communication What is communication? What is unique about human communication? Where did it come from? How did it evolve? Significance of human empathy, shared care, intentionality, collaboration and co-operation… How does culture effect communication? To what extent do men and women use language differently? What is communication? • All social behavior is a form of communication; • But it can be inadvertent ..like age, sex, size, ethnicity, apparent strength, weakness, gender; • Need to delimit communication in order to study it.. • It must be goal-directed and purposeful behavior. What is communication? • Any signal given out by one individual used by another either to predict the behavior of the first individual, or something else in the environment (Thelma Rowell); • Signals function to permit interaction between fellow species members (con-specifics) thereby making reproduction and survival possible.. Five Aspects of Communication • Signal • Meaning • Function • Development • Evolution Human Communication is 100% verbal/symbolic, productive (new words and meanings can be invented); is 100% non-verbal (involves multi-modal sensory system; touch (tactile)…movement (kinesiology) use of space (proxemics) olfaction (smell) eye contact (visual) auditory The Cooperation Model • Human beings cooperate with each other in a speciesspecific way that involves processes of shared intentionality. • Two things are required for cooperation: – Common ground or joint attentional frame – Social motivations for helping and sharing with others Infant Pointing: Fundamentally Human • Infants use their shared common ground with a pointing adult (not their own egocentric interests) to interpret both the adult’s referential intention and his underlying motive and social intention. • For most infants, pointing emerges at around the first birthday, before language, so this indicates that the infrastructure of cooperative communication operates initially not in support of language but in the use of the pointing gesture. Features of human communication and their roots: • Tomasello: – Human cooperative communication emerged first in evolution when using spontaneous gestures. – Human cooperative communication is dependent on shared intentionality. – Conventional (modern) communication is possible only when participants already possess • Natural gestures and a shared intentionality structure • Skills of cultural learning and imitation Ape-Human Differences • Apes do not have the skills nor the motivations to form joint goals and joint attention with others. • They do not collaborate in human-like ways. • In studies, it was found that: – Human infants understand joint activity – Chimpanzees understand their own action from a firstperson perspective and that of the partner from a thirdperson perspective. – Human infants spent far more time than apes looking back and forth from object to adult, and their looks to the face of the adult were almost twice as long as those of the apes. The infants look were sometimes accompanied by smiles; apes do not smile. Where Do Signals Come From? • Intention movements (getting ready to run, fight, hit, play, groom, have sex, protect yourself etc; • Physiological-by-products as in autonomic reactions such as pupil dilation, muscle dilation or constriction, heavy breathing, increased heart rate, blushing, fear, fight, ot flight The message is in…. • Unlearned responses to novel, unexpected stimuli • • • • • • Surprise/startle Pain Anger Grief Embarrassment Confusion/bewilderment The message is.. determined by tone of voice..not always what humans say, but how they say it (para-language) the overall context within which the signal or message is given nature of the history of the social relationships of the actors or participants; determined by the totality of verbal and non-verbal cues The message is enhanced by • Smell..can a 4 billion dollar perfume industry be all wrong? • Men and woman are affected by pheromones--our behavior is regulated in a hidden way I.e. menstrual synchrony, woman attracted to male axillary odors; • Infants head turn preferentially toward their own mothers milk; Message is enhanced by… • Gestures (affirming, denying, exaggerating, welcoming, distancing, connecting, rejecting, nice, nasty); • “emblems”..such as O.K, crazy, victory, good luck, maybe, not-so-good; • “illustrations” non-specific but somehow choreographed hand and head and body motions and movements..underlying words and emotions…… The message is in the… • • • • • EYES..as in detachment-attachment, interest-dis-interest, pleasure displeasure, dismissive-respectful TOUCH (Tactile stimulii)..all kinds of touch including: • intimate, personal, social, public • who has the privilege of touch? The message is in… • The use and control of space? – reflects social status, who gives authority and status; – wealthy people retain high status..they control the “best space” and have more of it – how close can a person be for what kinds of interactions; – how does use of space reflect local cultural values and beliefs? Who gives space to others and why? Biology of Human Vocalizations • The 90 degree angle created by vertebral column and head articulation i.e. with foramen magnum in center of skull; • By design we have separate oral, pharyngeal and nasal cavities (spaces) that can by manipulating by tongue and lips be closed off from one another Other adaptations for human speech • Short muscular tongue; • Short jaw from front to back (brain case gets big space as mouth becomes smaller and pulled under cranium; • Reduced prognathism (of human jaw jutting forward) • Reduced anterior dentition..no big projecting, conical –shaped canines jutting from tooth row; • Parabolic arch (not v-shapes like monkeys, or parallel and U-shaped like apes; • Neural mechanisms and adaptations for speech breathing (volitional control) ; Language…. • Is it….“the only reality we will ever know..”are we “prisoners” of language? • If you cannot label it, do you experience it? • Are pre-verbal infants unable to experience states they cannot describe? • Do you see a color you have no label for? • Do animals have language? Or an understanding or sense of language? What does language do? • • • • • • • • • Informs Requests Shares Permits collaboration Permits helping and cooperation through mind reading and empathy; Emancipates hands for other tasks Expands beyond visual communicative domain Permits individual-based communication Permits shared imagination (including lying) Language is… A finite number of meaningless utterances, recombined into an almost infinite number of meaningful sentences and phrases “You Just Don’t Understand?” By Deborah Tannen Women and Men In Conversation (Quill Press 2001) Language: A biocultural perspective of evolved male-female psycho-sexual proclivities..?? conversational styles, modes and tendencies are seen to act as a vehicle for men to achieve social well being and reproductive success..however defined.. conversational modes which distinguish men and women are viewed as reflecting each of the sexes emotional needs and tendencies which however biologically based are acted on by early cultural values, examples and experiences which either inhibit or exaggerate those tendencies Assymetries Lead To Mis-interpretations Tannen’s basic premise: Men engage in a world perceived as a hierarchial social order in which a man is either one-up or one down; In this world conversations are negotiations in which people try to achieve and maintain the upper hand if they can--and not be pushed around..life is a struggle to preserve independence and avoid failure.. Power and accomplishment frame interactions Women • Tannen uses herself as an example. She states.. • “I, on the other hand, was approaching the world as many women do; as an individual in a network of connections. In this world, conversations are negotiations for closeness in which people try to seek and give confirmation and support, and to reach consensus. They try to protect themselves from others attempts to push them away. Life, then, is a community, a struggle to preserve intimacy and avoid isolation.” Men and Women, boy and girl • Men value and rely on rules, laws, hierarchy (larger principles) to govern their behavior.. • Girls seek to attach--connect--become the same as the other..they pay attention to feelings and relationships (this “frames” their interactions with others) • Boys seek to separate, distinguish, chose to dominate, display skill (one upsmanship).. • Men talk to get respect, women talk to connect. Men speak more in public, less so in intimate settings; Use of “assent” terms by women when women or men speak.. refers to..vocal and gestural support cues.. inviting a person to continue speaking--shows interest by one speaker in what another is saying: – head bobbing -agreeing as a person speaks.. – Use of uh-huh, uh-huh, (or) “I see”-- “yes, I see, uh-huh….yes” Differential judgment made of same behavior • Boasting avoided by women, acceptable amongst men less negative rating, more expectable… • When women use tag sentences and disclaimers (like “Well,I may not know as much about this as I should but…”} women are judged less intelligent and less knowledgeable than are men using same expressions (Patricia Bradley) “Connection” and male need to demonstrate skill and knowledge • does not negate the males wanting to “connect” implied by male problem solving i.e. helping.. • They co-exist. • “But men’s and women’s tendencies to place different relative weights on status versus connection (with others in groups) results in assymetrical roles” Non-conscious Signals and Cues Reflected in Language Styles ? • How do you fix or determine the sex of a caller on the telephone? • Pitch and volume of voice? • How about verbal signals and cues tied to gender AND sex roles: – Use of tags, disclaimers, conditions or qualifiers? – My own situation…. little story Easy examples of Conversational Roles of Men and Women..”tags” • Use of “tag sentences” is done mostly by women…:It’s a nice day, isn’t it? • I thought Steve Martin’ last few movies were too serious, do you think? • Dean’s campaign seems to be picking up momentum, do you agree? • This good is bad, huh? • Researchers find that even without knowng anything about, ..when “tags” are used, both men and women identify the speaker as ..a women.. Men use silence…? • to exercise power over women..by not reacting, women feel insecure about not proceeding…with their views • But many men see their silence as respect and support…and wonder why women are so reticent to present their views… Women can be disadvantaged in professional setting because: • How people speak, regardless of sex or gender..makes a difference in who gets credit for an idea or thought..and what gets heard.. • Research shows that on average women are more likely than men to phrase a thought as a question, speak at lower volume but a higher pitch, and take less time to express their view Mis-interpretations A man invites his best friend to stay over with he and his wife that evening--without calling to discuss with his wife.. His wife is upset that he did not consult--reach consensus He sees it as a no-brainer and is upset--that she is upset and fails to see the importance of what he had to do. He could not (in front of his friend ) be seen as needing to “seek permission” and be seen as dependent, child-like--and not independent… Background: Eve had a lump removed from her breast..she explained to her sister that she found it upsetting to have been cut into..and that looking at the stitches was distressing to her because they left a seam that had changed the contour of her breast.. Her sister said “I know. It’s like your body has been violated…” But when she told her husband, Mark, how she felt, he said, “You can have plastic surgery to cover up the scar and restore the shape of your breast.” Eve had been comforted by her sister..but not by her husband. Mark;s comment upset her. She said: “I ‘m not having any more surgery..I’m sorry you don’t like the way it looks.” Mark was hurt and puzzled. “I don’t care”, he protested. “Then why are you telling me to get surgery”? she said. He says: “Because you were telling me you were upset about the way it looked.” Mis-interpretations Tannen says: “Eve wanted the gift of understanding, but Mark gave her what he thought she would appreciate the most--a solution to make her feel better..the gift of advise”. Different content? • Men speak less about “troubles” and relationships; • Interested more in solving trouble and not recognizing that they exist--as it is a sign of incompetence among men..not to be able to solve troubles…or even to have them..Perhaps this explains why so many men fail to get medical aid and die prematurely as a consequence.. Men mis-interpreted? • Men will speak less about women’s problems not because they do not care about them, but because women will fail to do anything about them..and men interpret continued attention to them asmaking it worse; • Men fail to see “troubles” as a levelingconnecting issue, in need of mutual support, leading to statements of “sameness” but as a issues which separate and remind the man-he is incompetent at solving a “problem”.. Socialization: boys and girls • “lie down” • “gimme your arm” • “try to give me medicine”, “stay away” • “Come, on be a doctor” • Commands, statements declaratives..high status role (Dr.)79% of time • (Boys) • *Jacqueline Sachs and Marjorie Goodwin • “Let’s sit down and use it” • Let’s ask her.. • We could.. • Let’s move these out first” • Girls invite each other..boys command each other..ask what role..share role more • (Girls) Early sex differences from parental examples? • Boys make commands without giving reasons; – “Pliers. I want the pliers. Look man, I want the pliers right now” (black children between 6-13 streets of Phliadelphia making slingshots) • Girls reflect more egalitarianism-inclusiveness, community, concern for the other’s feelings; • “we got to clean them first. You know. • “I know” • Cause they got germs” • From: MGoodwin Do Men “Challenge” and Women “Seek Agreement?” • Women students react to Tannen’s book.. – All ten women were exploring, asking for clarification,explanation or personal information..”Can you explain further..” “Can you give another example..Are differences biological or social..” • Men students.. ”Your book deals a lot with pyschology. Why did you object to the way the psychologist interrogated you at the seminar” Tannen heard men’s questions as a chance to undercut her authority…Male professor set her up?”Here is your chance to get at a real expert”….Predictable? Tannen’s work… • implies that how we phrase things and how we choose one manner of stating something over another--moves beyond the message per se. • implies that language reflects societal expectations and idealized roles and statuses (good or bad) that men and women either play--or at some level, it is thought they should play… Language is about • Metamessages; • “….information about the relations among the people involved, and their attitudes toward what they are saying or doing, and the people they are saying or doing it to…” Tannen pg.32 • In other words the message of helping says “this is good for you”…but giving help may send metamessage “I am more competent than you”…and in that sense it is good for the helper. Metamessages… are about “framing” a conversation..much like a picture frame surrounds and gives context to the picture inside… metamessages let you know how to interpret what someone is saying by identifying the activity that is going on… (is this an argument, advising, or scolding) lets you know what position the speaker is assuming and what role you are being assigned by the speaker.. Males-female differences? or simply personality differences? • A man and women are driving along and the women says: • “Would you like to stop and get a cappuccino?…the man replies… • “No, I am still full from breakfast”. • A few minutes later the women is silently fuming and hurt? Why? “They’re my troubles not yours” He She • “I’m really tired. I did not sleep well last night” • “Why are you trying to belittle me?” • He was interpreting her attempts to “connect” as a challenge to his own independence or uniqueness..She was trying to sympathize.. • “I didn’t sleep well, either” • “I’m not. I am just trying to show that I understand.” • The women was hurt and mystified by her husband’s reaction.. Differences? • When men lecture other men--the listeners are experienced at trying to “sidetrack the lecture, match it, or derail it”--to exchange information; • But women are not used to responding in this manner.They have little choice but to listen..Men like to lecture to women precisely BECAUSE women are used to listening attentively Tannen’s experiences • When she talked with a women about her book each told about their work and each gave the other encouragement.. • When she spoke with men, she encouraged them to talk about their research, which they did so with enthusiasm, but not one encouraged her, in turn, to speak more about her research… Sex roles and language • Men do not ask for information, women do..Why? Relates to men’s constant negotiation for status.. • Self-reliance is a male value.. And the expectation that men who ask are less in control, less skilled, knowledgeable--(of lower status) as regard being a male and being in the company of a woman--who a man sees as being dependent on his knowledge.. Vocal Communication vs Gestural Communication • In vocal communication, there is basically no monitoring. • Gestural communication takes place in the visual channel, spatially directed toward a single individual, which requires the communicator to check that the recipient is visually attending. Multiple Functions of Human Communication: Shared Intentionality and Cooperation To affirm social role, status, position, authority, identity and for humans affirming a way of life through ritual public and private ceremony, public institutions, by clothing..etc etc; creates group identity, cohesion, solidarity; allows for interactional predictability, organization, successful reproduction… in-group, out-group demarcations..Most importantly: To inform, to share, to request, to collaborate, to help!