Faculty of Creative Industries and Business School of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 1a Semester: 2 2014 Date issued: 21 July 2014 Due date and time: 11.59pm, Friday 1 August, 2014 Delivery: Submit your assignment using www.turnitin.com. Class ID: 8234130; Password: 5373MLimS2 Total marks: 50 marks Weighting: 10% Instructions: Complete this cover sheet and attach it to your Assignment. This is an individual assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. We advise that you keep a copy of this assignment. Student Name: Student ID No: Lecturer: Mary Lim Student declaration: I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Student’s signature: Date of signature: Class time: 9.00am-12.00noon Assignment 1a: Your views (10%, 50 marks) Aim: The aim of this assessment event is to gauge your skills in writing, thinking and reflecting. This assessment begins to lay the foundational and theoretical aspects of your learning experience, and covers Learning Outcome1 – ‘To identify the relationships between advertising and promotion and society, from an economic, business, social and cultural perspective.’ The question: There is a view that advertising is good for the economy – it creates jobs. Yet there is another view that says it is unethical, enticing consumers to buy things they do not need. What is your view? To perform this task, you are required to: 1. Write a five- paragraph essay based on your views in response to this question. a. Introduction – the key issue: Advertising is ethical/unethical/both b. Body Para 1, 2, and 3 – your views and reasons why c. Conclusion – re-stating your stand 2. Since your answer is based on what you know and understand of advertising as a consumer, there are no wrong answers; but they MUST be a reflection of YOUR answers. It is about what you think and believe, not what your friends, family, study buddies, or someone else’s online essay say. 3. Submit your final work to Turnitin by Friday, I August 2014 for electronic marking by 11.59pm. No hard copies are required. Assignment checklist – have you done all these? 1. 2. 3. 4. 5. 6. Technical specifications: Font type – Arial; Font size: 12, Line spacing: 1.5; and page margins: 2.5cm all round. Header: Assignment #1 and your name and student ID. Footer: insert page number. Please do not format your essay with borders – give it a plain finish, or a maximum of 5 marks will be DEDUCTED. Assignment cover sheet correctly filled in, signed, scanned and attached to your soft copy of the assignment before submission to Turnitin. Proof read for grammatical and spelling accuracies. ALL sources are accurately cited, and all references are correctly presented in APA 6th format. For details, check the following links: http://libguides.unitec.ac.nz/studytoolbox and http://libguides.unitec.ac.nz/apareferencing You have submitted ORIGINAL work – that is, work done by you. For further assistance, especially if this is your first time attempting a written assignment, check out this helpful link: http://libguides.unitec.ac.nz/studytoolbox Faculty of Creative Industries and Business Department of Management & Marketing (DoMM) BSNS 5373 Assignment 1a (10%) – Marking schedule (50 marks) The question: There is a view that advertising is good for the economy – it creates jobs. Yet there is another view that says it is unethical, enticing consumers to buy things they do not need. What is your view? To perform this task, you are required to: 4. Write a five- paragraph essay based on your views in response to this question. a. Introduction – the key issue: Advertising is ethical/unethical/both b. Body Para 1, 2, and 3 – your views and reasons why c. Conclusion – re-stating your stand 5. Since your answer is based on what you know and understand of advertising as a consumer, there are no wrong answers; but they MUST be a reflection of YOUR answers. It is about what you think and believe, not what your friends, family, study buddies, or someone else’s online essay say. 6. Submit your final work to Turnitin by Friday, 1 August, 2014 for electronic marking by 11.59pm. No hard copies are required. Item 1 2 3 4 Details Paragraph 1: Opening and topic sentence states the purpose/intention of the essay. Paragraphs 2, 3 and 4: your views and reasons why Paragraph 5 arrives at the conclusion, with a good strong and seamless link to paragraphs 1, 2, 3, and 4 Mechanics – Five-paragraph essay submitted Grammar and spelling checked Technical specs met Assignment cover sheet submitted on time TOTAL Mark 5 30 10 5 50 Score Grading Rubric for Assignment 1a Excellent (89 +) Very Good (75-89) Good, has Potential (60-74) Not There Yet (50-59) Touch ‘n’ Go (49 and less) 1. Paragraph 1 (5) Introduction ‘Thesis statement’ captures the essence of the essay topic succinctly. ‘Thesis statement’ captures the essence of the essay topic, with minor errors. ‘Thesis statement’ captures the topic of the essay, but requires clarification. ‘Thesis statement’ partially captures the topic of the essay. ‘Thesis statement’ is vague and is unrelated to the essay topic. 2. Paragraphs 2-4 (30) Body (5 marks per paragraph) Author’s viewpoint is well presented and supported with evidence, examples and experiences. It is convincing, original, and refreshing. Author’s viewpoint is well presented and supported with evidence, examples, and experiences. It is convincing, and original. Author’s viewpoint is well presented and supported with some evidence, examples, and experiences. It is convincing. Author’s viewpoint presented, but lacks evidence, examples, and experiences. It is vague at best, and needs more thinking through. Author’s viewpoint presented, but not at all supported by evidence, examples or experiences. Thinking shows incoherence and lack of originality. A copy and paste job. 3. Paragraph 5 (5) Conclusion The concluding paragraph has a good, strong and seamless link to the preceding paragraphs. The author’s point of view is well articulated, and leaves the reader very convinced. The concluding paragraph has a good, strong and seamless link to the preceding paragraphs. The author’s point of view is well articulated, and leaves the reader convinced. The concluding paragraph has a good to the preceding paragraphs. The author’s point of view is articulated, but the reader may raise a question or two. The concluding paragraph is a repeat of the preceding paragraphs. The author’s point of view mentioned, but leaves the reader unconvinced, somewhat doubtful. The concluding paragraph is a copy and paste job of the preceding paragraphs. There is no conclusion, and leaves the reader with more questions than answers. 4. Mechanics (5) Meets all technical criteria listed. Meets part of the technical criteria listed. Meets half of the technical criteria listed. Meets one of the four technical criteria listed. Meets one or none of the technical criteria listed. Grammar and spelling checked Minor grammar and spelling errors Errors in grammar and spelling Errors in grammar and spelling Significant grammatical and spelling errors Technical specifications are met Technical specifications are partially met Technical specifications half-met Technical specifications not followed Technical specifications not followed Assignment cover sheet Assignment cover sheet Assignment cover sheet Assignment cover sheet Assignment cover sheet Submitted on time Submitted on time Submitted on time Submitted on time Late submission Page |5 Faculty of Creative Industries and Business School of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 1b Semester: 2 2014 Date issued: 21 July 2014 Due date and time: 11.59pm, Friday, 15 August 2014 Delivery: Submit your assignment using www.turnitin.com. Class ID: 8234130; Password: 5373MLimS2 Total marks: 100 marks Weighting: 15% Instructions: Complete this cover sheet and attach it to your Assignment. This is an individual assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. We advise that you keep a copy of this assignment. Student Name: Student ID No: Lecturer: Mary Lim Class time: 9.00am-12.00noon Student declaration: I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Student’s signature: Date of signature: UNITEC Institute of Technology | Department of Management and Marketing Page |6 Assignment 1b: Ad & Promo as an integral part of the marketing mix (15%; 100 marks) Aim: The aim of this assessment event is to continue honing your skills in writing, thinking and reflecting. This assessment continues with the laying of the foundational and theoretical aspects of your learning experience, and covers Learning Outcome 1 – ‘To identify the relationships between advertising and promotion and society, from an economic, business, social and cultural perspective’ and Learning Outcome 2 – ‘To identify the function of advertising and promotion as an integral part of the marketing mix’. The question: Advertising and promotions today has evolved from a primitive form of communication to a multimedia, multi-dimensional form. Its role in society includes: knowledge, service, and value exchange, job creation, innovation, driving change in social behaviours… to name a few. Based on your views in Assignment 1a and what you have learnt in Weeks 1-3, why are advertising and promotions an integral part of the marketing mix? Please explain in a 1500-word essay. To perform this task, you are required to: 1. Use what you have learnt from Weeks 1-3: history and evolution of advertising, ethical advertising, influencing consumer behaviour, segmentation, and marketing use; and your views in Assignment 1a, to answer this question. 2. Submit your final work to Turnitin by Friday, 15 August, 2014 for electronic marking by 11.59pm. No hard copies are required. Assignment checklist – have you done all these? 1. 2. 3. 4. 5. 6. Your essay has the following structure: a. Introduction – one paragraph b. Body (more than one paragraph) – each new topic must be in a new paragraph c. Conclusion – one paragraph Technical specifications: Font type – Arial; Font size: 12, Line spacing: 1.5; and page margins: 2.5cm all round. Header: Assignment #1 and your name and student ID. Footer: insert page number. Please do not format your essay with borders – give it a plain finish, or a maximum of 5 marks will be DEDUCTED. Assignment cover sheet correctly filled in, signed, scanned and attached to your soft copy of the assignment before submission to Turnitin. Proof read for grammatical and spelling accuracies. ALL sources are accurately cited, and all references are correctly presented in APA 6th format. For details, check the following links: http://libguides.unitec.ac.nz/studytoolbox and http://libguides.unitec.ac.nz/apareferencing You have submitted ORIGINAL work – that is, work done by you. UNITEC Institute of Technology | Department of Management and Marketing Page |7 Faculty of Creative Industries and Business Department of Management & Marketing (DoMM) BSNS 5373 Assignment 1b (15%) – Marking schedule (100 marks) The question: Advertising and promotions today has evolved from a primitive form of communication to a multimedia, multi-dimensional form. Its role in society includes: knowledge, service, and value exchange, job creation, innovation, driving change in social behaviours… to name a few. Based on your views in Assignment 1a and what you have learnt in Weeks 1-3, why are advertising and promotions an integral part of the marketing mix? Please explain in a 1500-word essay. To perform this task, you are required to: 1. Use what you have learnt from Weeks 1-3: history and evolution of advertising, ethical advertising, influencing consumer behaviour, segmentation, and marketing use; and your views in Assignment 1a, to answer this question. 2. Submit your final work to Turnitin by Friday, 15 August, 2014 for electronic marking by 11.59pm. No hard copies are required. Item 1 2 3 4 Details Introduction – states the purpose of the essay and gives the reader a clear picture of what to expect. Body – identifies the explanations clearly, based on learning from: History and evolution of advertising (7.5 marks) Ethical advertising (7.5 marks) Influencing consumer behaviour (15 marks) Consumer segmentation (15 marks) Marketing mix (15 marks) Conclusion – reinforces the ‘thesis statement’ of the opening paragraph, links the viewpoints expressed in the body paragraphs, and concludes the essay with a memorable statement. Mechanics – Grammar and spelling checked Technical specs met, including References Assignment cover sheet submitted on time TOTAL Mark Score 15 60 15 10 100 UNITEC Institute of Technology | Department of Management and Marketing Page |8 Grading Rubric for Assignment 1b Excellent (89 +) States the purpose of the essay succinctly, gives the reader a clear picture of what to expect. ‘Thesis statement’ captures the concept of A&P as an integral part of the marketing mix. Very Good (75-89) States the purpose of the essay succinctly, gives the reader a clear picture of what to expect. ‘Thesis statement’ captures the concept of A&P as an integral part of the marketing mix, with minor errors. Good, has Potential (60-74) States the purpose of the essay gives the reader a clear picture of what to expect. ‘Thesis statement’ captures the concept of A&P as an integral part of the marketing mix, with errors and raises queries. Not There Yet (50-59) States the purpose of the essay gives the reader a vague picture of what to expect. ‘Thesis statement’ does not capture the concept of A&P as an integral part of the marketing mix, and raises queries. Touch ‘n’ Go (49 and less) Does not state the purpose of the essay and the reader gets a vague picture of what to expect. ‘Thesis statement’ does not capture the concept of A&P as an integral part of the marketing mix, and raises queries. Opening paragraph lacks cohesion. 2. History (7.5) There is a cohesive link between the history and evolution of advertising and A&P’s role in the marketing mix. Examples given to support the explanation. There is a cohesive link between the history and evolution of advertising and A&P’s role in the marketing mix. Some examples given to support the explanation. Minor errors detected. There is a link between the history and evolution of advertising and A&P’s role in the marketing mix. Some examples given to support the explanation, but are not fully relevant. There is a weak link between the history and evolution of advertising and A&P’s role in the marketing mix. Some examples given to support the explanation, but they lack relevance. 3. Ethics (7.5) There is a cohesive link between ethcis and A&P’s role in the marketing mix. Examples given to support the explanation. There is a cohesive link between ethics and A&P’s role in the marketing mix. Some examples given to support the explanation. Minor errors detected. There is a link between ethics and A&P’s role in the marketing mix. Some examples given to support the explanation, but are not fully relevant. There is a weak link between ethics and A&P’s role in the marketing mix. Some examples given to support the explanation, but they lack relevance. There is no link between the history and evolution of advertising and A&P’s role in the marketing mix. No examples are given to support the explanation. Thinking shows incoherence and lacks originality. Copy and paste. There is no link between ethics and A&P’s role in the marketing mix. No examples are given to support the explanation. Thinking shows incoherence and lacks originality. Copy and paste. 4. Consumer behaviour (15) There is a cohesive link between consumer behaviour and A&P’s role in the marketing mix. Examples given to support the explanation. There is a cohesive link between consumer behaviour and A&P’s role in the marketing mix. Some examples given to support the explanation. Minor errors detected. There is a link between consumer behaviour and A&P’s role in the marketing mix. Some examples given to support the explanation, but are not fully relevant. There is a weak link between consumer behaviour and A&P’s role in the marketing mix. Some examples given to support the explanation, but they lack relevance. 1. Introduction (15) There is no link between consumer behaviour and A&P’s role in the marketing mix. No examples are given to support the explanation. Thinking shows incoherence and lacks originality. Copy and paste. UNITEC Institute of Technology | Department of Management and Marketing Page |9 5. Segmentation (15) There is a cohesive link between segmentation and A&P’s role in the marketing mix. Examples given to support the explanation. There is a cohesive link between segmentation and A&P’s role in the marketing mix. Some examples given to support the explanation. Minor errors detected. There is a link between segmentation and A&P’s role in the marketing mix. Some examples given to support the explanation, but are not fully relevant. There is a weak link between segmentation and A&P’s role in the marketing mix. Some examples given to support the explanation, but they lack relevance. There is no link between the segmentation and A&P’s role in the marketing mix. No examples given to support the explanation. Thinking shows incoherence and lack of originality. Copy and paste. 6. Marketing mix (15) There is a clear explanation of marketing mix and A&P’s role in the marketing mix. Examples given to support the explanation. There is a clear explanation of marketing mix and A&P’s role in the marketing mix. Some examples given to support the explanation. Minor errors detected. There is an explanation of marketing mix and A&P’s role in the marketing mix. Some examples given to support the explanation, but are not fully relevant. There is a vague explanation of marketing mix and A&P’s role in the marketing mix. Some examples given to support the explanation, but they lack relevance. There is no explanation of marketing mix. A&P’s role in the marketing mix is not established. No examples are given to support the explanation. Thinking shows incoherence and lack of originality. Copy and paste. 7. Conclusion (15) The concluding paragraph has a good, strong and seamless link to the preceding paragraphs. The author’s point of view is well articulated, and leaves the reader very convinced. The concluding paragraph has a good, strong and seamless link to the preceding paragraphs. The author’s point of view is well articulated, and leaves the reader convinced. The concluding paragraph has a good to the preceding paragraphs. The author’s point of view is articulated, but the reader may raise a question or two. The concluding paragraph is a repeat of the preceding paragraphs. The author’s point of view mentioned, but leaves the reader unconvinced, somewhat doubtful. The concluding paragraph is a copy and paste job of the preceding paragraphs. There is no conclusion, and leaves the reader with more questions than answers. 8. Mechanics (3) Meets all technical criteria listed. Grammar and spelling checked Technical specifications are met Assignment cover sheet Submitted on time Meets all technical criteria listed. Grammar and spelling checked Technical specifications are met Assignment cover sheet Submitted on time Meets half of the technical criteria listed. Grammar and spelling checked Technical specifications are met Assignment cover sheet Submitted on time Meets one of the four technical criteria listed. Grammar and spelling checked Technical specifications are met Assignment cover sheet Submitted on time Meets one or none of the technical criteria listed. Grammar and spelling checked Technical specifications are met Assignment cover sheet Late submission UNITEC Institute of Technology | Department of Management and Marketing P a g e | 10 Faculty of Creative Industries and Business School of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 2a Semester: 2 2014 Date issued: 21 July 2014 Due date and time: 11.59pm, Monday, 6 October 2014 Delivery: Submit your assignment to mlim@unitec.ac.nz Total marks: 50 marks Weighting: 15% Instructions: Complete this cover sheet and attach it to your Assignment. This is an individual assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. We advise that you keep a copy of this assignment. Students’ Names, IDs and signatures: 1. 2. 3. 4. 5. Lecturer: Mary Lim Student declaration: I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Class time: 9.00am-12.00noon Date of signature: UNITEC Institute of Technology | Department of Management and Marketing P a g e | 11 Assignment 2a: Market Research: Seeking market information (15%, Group task, 50 marks) Aim: The aim of this assessment event is to apply market research skills in a real business environment. This assessment will require you to understand your product/service, in order to ask the important questions and seek the answers from your target market. This exercise is a start to build your information gathering and interviewing skills. It is also an assessment that will help you to analyse, interpret, and draw insights from your data, that are crucial to (marketing and) advertising and promotion planning; and synthesising the information into a research report. It achieves Learning Outcome 3 – ‘To demonstrate the role of market information and its importance to advertising and promotion strategies formulation in marketing communication.’ The Group task (50 marks): Seeking market information “The most important thing that I have learnt from the course is the importance of market information. Without information on the target segments, the advertising plans and strategies for my brand will be ineffective.” To perform this task, you are required to: 1. Form a team of five and select a product/service that is unpopular (gathering dust on the supermarket shelves). 2. As a team, agree on the primary target segment for your brand – visiting the brand’s/product’s/services’ website would be a good place to start (in-class activity). 3. Proceed to conduct a primary research on your selected target segment by following these steps: a. With your team, list out a set of questions that you believe will give you answers that will identify the problems that your target segment has with it. Discuss the list with your lecturer and finalise the questions. b. Construct a questionnaire and test it out on two members of the class belonging to another team. c. Make a note of any doubtful/ambiguous questions and make final corrections. d. Each member of the team is to conduct 5 interviews on campus – make sure you have a good mix of ethnicities that represent the Auckland demographic profile. 4. Once the interviews are completed, compile your data into an Excel spreadsheet. 5. Submit to mlim@unitec.ac.nz the following by 11.59pm, Monday, 6 October 2014: Completed Excel spreadsheet GROUP Assignment cover sheet Copy of questionnaire used for the market research UNITEC Institute of Technology | Department of Management and Marketing P a g e | 12 Faculty of Creative Industries and Business Department of Management & Marketing (DoMM) BSNS 5373 Assignment 2a, Group (15%) – Marking schedule (50 marks) The task: The Group task (50 marks): Seeking market information “The most important thing that I have learnt from the course is the importance of market information. Without information on the target segments, the advertising plans and strategies for my brand will be ineffective.” To perform this task, you are required to: 1. 2. 3. 4. 5. Item 1 2 3 Form a team of five and select a product/service that is unpopular (gathering dust on the supermarket shelves). As a team, agree on the primary target segment for your brand – visiting the brand’s/product’s/services’ website would be a good place to start (in-class activity). Proceed to conduct a primary research on your selected target segment by following these steps: a. With your team, list out a set of questions that you believe will give you answers that will identify the problems that your target segment has with it. Discuss the list with your lecturer and finalise the questions. b. Construct a questionnaire and test it out on two members of the class belonging to another team. c. Make a note of any doubtful/ambiguous questions and make final corrections. d. Each member of the team is to conduct 5 interviews on campus – make sure you have a good mix of ethnicities that represent the Auckland demographic profile. Once the interviews are completed, compile your data into an Excel spreadsheet. Submit to mlim@unitec.ac.nz the following: Completed Excel spreadsheet GROUP Assignment cover sheet Copy of questionnaire used for the market research Details Target segment identified (10 marks) Questionnaire constructed (15 marks) Questionnaire tested and finalised (10 marks) Interviews completed by the group: minimum of 5x No. of group members. Excel spreadsheet containing all data from the interviews are entered TOTAL Mark Score 35 10 5 50 UNITEC Institute of Technology | Department of Management and Marketing P a g e | 13 Faculty of Creative Industries and Business School of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 2b Semester: 2 2014 Date issued: 21 July 2014 Due date and time: 11.59pm, Monday, 6 October 2014 Delivery: Submit your assignment using www.turnitin.com. Class ID: 8234130; Password: 5373MLimS2 Total marks: 100 marks Weighting: 30% Instructions: Complete this cover sheet and attach it to your Assignment. This is an individual assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. We advise that you keep a copy of this assignment. Student Name: Student ID No: Lecturer: Mary Lim Class time: 9.00am-12.00noon Student declaration: I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Student’s signature: Date of signature: UNITEC Institute of Technology | Department of Management and Marketing P a g e | 14 Assignment 2b: Analysis and synthesis (30%, Individual, 100 marks) Aim: The aim of this assessment event is to apply market research skills in a real business environment. This assessment will require you to understand your product/service, in order to ask the important questions and seek the answers from your target market. This exercise is a start to build your information gathering and interviewing skills. It is also an assessment that will help you to analyse, interpret, and draw insights from your data, that are crucial to (marketing and) advertising and promotion planning; and synthesising the information into a research report. It achieves Learning Outcome 3 – ‘To demonstrate the role of market information and its importance to advertising and promotion strategies formulation in marketing communication.’ The Individual task (100 marks): Using the completed spreadsheet from 2a, you are to conduct your own analysis of the data and present your findings in a market research report. The market research report should contain the following parts with relevant sub-heads: 1. Introduction 2. Research method 3. Analysis – analyse the findings of each question, where necessary, use graphs and charts to show your findings and describe the findings of each question 4. Discussion – What are the problems that the target segment is having with the brand/product/service, and the insights that you have gained from the research to for the following: a. Brand b. Competition c. Target segment – demographics (including geographic) d. Target segment – psychographics e. Target segment – behavioural f. Target segment – media habits g. Target segment – digital trends/behavior 5. Conclusion 6. Recommendations for a A&P strategy to increase the brand/product/service’s awareness Assignment checklist: 1. 2. 3. 4. Proof read for grammatical and spelling accuracies. ALL sources are accurately cited, and all references are correctly presented in APA 6th format. For details, check the following links: http://libguides.unitec.ac.nz/studytoolbox and http://libguides.unitec.ac.nz/apareferencing You have submitted ORIGINAL work – that is, work done by you. Submit your individual assignment via Turnitin by 11.59pm, Monday, 6 October 2014. UNITEC Institute of Technology | Department of Management and Marketing P a g e | 15 Faculty of Creative Industries and Business Department of Management & Marketing (DoMM) BSNS 5373 Assignment 2b: Individual (30%) – Marking schedule (100 marks) The Individual task (100 marks): Using the completed spreadsheet from 2a, you are to conduct your own analysis of the data and present your findings in a market research report. The market research report should contain the following parts with relevant sub-heads: 1. Introduction 2. Research method 3. Analysis – analyse the findings of each question, where necessary, use graphs and charts to show your findings and describe the findings of each question 4. Discussion – What are the problems that the target segment is having with the brand/product/service and the insights that you have gained from the research for the following: a. Brand b. Competition c. Target segment – demographics (including geographic) d. Target segment – psychographics e. Target segment – behavioural f. Target segment – media habits g. Target segment – digital trends/behavior 5. Conclusion 6. Recommendations for a A&P strategy to increase the brand/product/service’s awareness Item Details Mark 1 Research is presented in report format (See 4, 5, 6) 5 2 Introduction & Research Method – Introduces the topic and gives a description of the research method. 10 3 Results of data analysis – graphs, charts are used, and a short description of findings for EACH question is included 20 4 Discussion – problems identified and insights gained from the research for 1. Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) 40 5 Conclusion 10 6 Recommendations for an A&P strategy to increase brand/product/service’s awareness 15 TOTAL Score 100 UNITEC Institute of Technology | Department of Management and Marketing P a g e | 16 Grading Rubric for Assignment 2 – Individual Data Analysis Report Excellent (89 +) Research presented in a report format, with relevant sub-heads containing: Introduction Research Method Analysis – with charts, graphs and description of findings Discussion: Brand, Competition, Target segment (x5) Conclusion Recommendations Very Good (75-89) Research presented in a report format, with relevant sub-heads containing: Introduction Research Method Analysis – with charts, graphs and some description of findings Brief discussion: Brand, Competition, Target segment (x5) Conclusion Recommendations Good, has Potential (60-74) Research presented in a report format, with relevant sub-heads containing: Introduction Research Method Analysis – with charts, graphs and brief description of findings Brief discussion: Brand, Competition, Target segment (4 out of 5) Conclusion Recommendations Not There Yet (50-59) Research presented in a report format, no sub-heads and incomplete sections: Introduction - vague Research Method - vague Analysis – with some charts, graphs and no description of findings Very brief discussion: Brand, Competition, Target segment (3/ 5) Conclusion – weak/nil Recommendations - nil 2. Intro & RM (10) A clear introduction of the topic, and identifies brand/product/service. The research method is specific and described – form, numbers interviewed, where, when, data collation and analysis 3. Data analysis (20) Graphs, charts used, and has short description of findings for EACH question. Visuals are clear and relevant and the descriptions are accurate. A clear introduction of the topic, and identifies brand/product/service. The research method is specific and described – form, numbers interviewed, where, when, data collation and analysis. Minor errors. Graphs, charts used, and has short description of findings for EACH question. Visuals are clear and relevant and the descriptions are accurate. Minor errors A good introduction of the topic, and identifies brand/product/service. The research method mentioned – form, numbers interviewed, where, when, and mentions data collation and analysis. Noticeable errors. Graphs, charts used, and has short description of findings for EACH question. Some visuals lack relevance and the descriptions are inaccurate. A brief introduction of the topic, brand/product/service is not identified. The research method mentioned in general, is vague in parts, lack coherence with the rest of the work. Some graphs, charts used, and/or descriptions of findings for some questions are missing. Some visuals are unclear and irrelevant and the descriptions are inaccurate. 1. Format (5) Touch ‘n’ Go (49 and less) Research not presented in a report format, missing subheads and some of the following: Introduction – vague/none Research Method – vague/none Analysis –no charts, graphs and brief description of findings Very brief discussion: Brand, Competition, Target segment (2/5) Conclusion – weak/nil Recommendations - nil A brief introduction of the topic, brand/product/service is not identified. There is mention of the research method and no other details provided. Section is vague and lack coherence with overall work submitted. Graphs, charts hardly used, and descriptions of findings for most of the questions are lacking. Visuals and descriptions (if any) are inaccurate. There is a glaring lack coherence and relevance overall. UNITEC Institute of Technology | Department of Management and Marketing P a g e | 17 4. Discussion (60) Discussion – problems identified and insights gained from the research for 1. Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) Discussion is comprehensive, insightful, and has depth. The problems identified Discussion –problems identified and insights gained from the research for 1. Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) Discussion is comprehensive, insightful, and has depth. The problems identified. Minor errors detected. Discussion –problems gained and insights gained from the research for 1. Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) Discussion is comprehensive, insightful, and has noticeable errors. Problems partially identified. Discussion –problems identified and insights gained from the research for 1. Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) Discussion lacks insights, vague at times, and skims the surface. Problems vaguely identified. Discussion – problems identified and insights gained from the research for 1.Brand (10 marks) 2. Competition (10 marks) 3. Target segment – demographics (including geographic) (4) 4. Target segment – psychographics (4 marks) 5. Target segment – behavioural (4 marks) 6. Target segment – media habits (4 marks) 7. Target segment – digital trends/behaviour (4 marks) Discussion is vague, has no relevance to research data and barely touches on the 7 categories listed. Clueless about the problems faced. 5. Conclusion (10) Conclusion is relevant, links well to the sub-sections of the report, and is convincing. Conclusion is relevant, links well to the sub-sections of the report, and is convincing. Minor errors detected. Conclusion is relevant, has links to the sub-sections of the report, and is convincing, although lacking in depth at times. Conclusion is superficial at best, has minimal links to the sub-sections of the report, is vague most of the time and lacks relevance to the research topic. Conclusion is irrelevant, without any links to the subsections. It is vague and lacks cohesion, and at best a copy and paste effort of some the sub-sections. 6. Recommendations (15) Recommendations are original, well-grounded in the research findings and discussions, and has a high probability of being effective in lifting the brand/product/service from obscurity to prominence. Recommendations are wellgrounded in the research findings and discussions, original, and has a high probability of being effective in lifting the brand/product/service from obscurity to prominence. Minor errors detected. Recommendations are relevant to the research findings and discussions, original, with a high probability of being effective in lifting the brand/product/service from obscurity to prominence. Noticeable errors detected. Recommendations have a weak relevance to the research findings and discussions. They lack originality, are unlikely to lift the brand/product/service from obscurity to prominence. Errors are prominent. Recommendations are unrelated to the research findings and discussions. They are boring at best, and are unlikely to create any difference to the brand/product/service obscurity. UNITEC Institute of Technology | Department of Management and Marketing P a g e | 18 Faculty of Creative Industries and Business Department of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 3a Semester: Date issued: Due date and time: Delivery: 2014 21 July 2014 11.59pm,Friday, 7 November 2014, 11.50pm Submit your assignment using www.turnitin.com. Class ID: 8234130; Password: 5373MLimS2 Total marks: 90 marks 20% Weighting: Instructions: Student Name: Student ID No: Lecturer: Student declaration: Complete this cover sheet and attach it to your Assignment. This is an individual assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. Poor referencing may result in a reduction of 10% of marks. We advise that you keep a copy of this assignment. Mary Lim Class time: 9.00am-12.00noon I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Student’s signature: Date of signature: UNITEC Institute of Technology | Department of Management and Marketing P a g e | 19 Assignment 3a: Writing the Agency Brief (25%, Individual – 90 marks) & Reflection (10 marks) Aim: The Agency brief, aka the MarComms (Marketing Communications) or Advertising brief in advertising circles is a written brief that the CLIENT issues to the advertising agency. The Agency brief is a key document that provides critical information that is necessary for the advertising agency to complete their tasks. The aim of this assessment is to help develop your skills and competences in making use of market research information, to write an agency brief, from the perspective of a brand manager. In addition, you start to hone your writing skills in communicating critical information, articulating problems, and directing the ad agency teams to find solutions to your brand ‘problems’. This assessment answers Learning Outcome 4 – ‘To demonstrate a clear knowledge of an advertising agency’s role, processes and operations.’ The setting: 1. 2. 3. 4. Your brand/product/service is unpopular. The market research that you and your team have conducted has identified the problems that the target segment has with it. Your task now, as brand manager, is to work with the advertising agency to devise an advertising and promotions campaign to lift the brand from obscurity to prominence. The Account Manager servicing your brand requires a written brief from you, so that a creative brief can be prepared for the creative team to start work. You have at your disposal, information from the following sources: a. The market research results spread sheet. b. Each team member’s individual market research report submitted for Assignment 2a, including your own. The task: Part 1 (90 marks): Your brand is fading in popularity with the target segment. You need to save it from disappearing into obscurity. Your market research has identified the various problems that are linked to its unpopularity. You need to work with your advertising agency to increase the brand’s popularity. The ad agency needs an agency brief from you to start work. Use the Agency Brief template provided on pages 20-22 of this document. You are required to use the resources listed in Item 3 above. To help you achieve a meaningful outcome for this assignment, additional information to help you gain a better understanding of the two key roles mentioned- Brand Manager and Account Manager is supplied (see page 28). In knowing what these two roles involve, you will be in a better position to complete this individual component of Assignments 3a and 3b. Part 2 (10 marks): In addition to the Agency brief, please submit a One-page essay of your reflections on this assignment. It is a confidential piece of information, and must include the following: 1. What have you learnt from this course? 2. How do you rate your team members’ respective contributions to the group work for Assignments 2a and 3b? Did their contribution add value to your results and analysis, or were they of poor quality and therefore did not have much value? 3. How do you rate your own contribution? UNITEC Institute of Technology | Department of Management and Marketing P a g e | 20 4. In a real world scenario on teamwork, what good processes would you keep, and what would you want to discard or improve? Why? Submission date: Soft copy only, submitted latest by 11.59pm, Friday, 7 November 2014, on Turnitin. Assignment 3a - Writing the Agency brief (90/100) The principles of effective briefing (IPA, 2013) 1. Be clear about what is needed 2. Provide the critical information necessary to complete the task 3. Inspire or motivate people to do their best Therefore, provide information that is succinct and memorable. You need to provide information that is critical and relevant to the task. Where are we now? (15 marks) Reason for the brief (outlines the purpose and objectives of the agency brief). Background (covers the business and the marketing context, and why the task is important). 5 marks Brand (may include brand identity/brand capsule/brand vision/brand status/brand values/brand personality) 8 marks Previous learning (if you have any previous experiences/knowledge of the brand marketing history that should either be highlighted or avoided) 2 marks Where do we want to be?/What are we doing to get there? (65 marks) Communication objectives (may be expressed as communications imperatives/challenges/barriers) UNITEC Institute of Technology | Department of Management and Marketing P a g e | 21 10 marks Marketing/Sales objectives (may include business case for the activity) 10 marks Consumer insights (sometimes, it is specifically linked to the objectives) 10 marks Key message/Proposition (The single-minded proposition/the ONE thing we want to say) 8 marks Strategic benefit (can be part of the key proposition, and includes emotional and functional benefits) 8 marks Consumer takeout (consumer takeaway, or what the consumers will think or do) 8 marks Tone of voice (Authoritative, compassionate, warm, loving, appealing, humourous….) 6 marks Who do we need to talk to? Target audience (demographics and specifically, prompts for attitudes and other motivators) 5 marks Implementation and Process (10 marks) Timings/key dates (project timelines, response dates) 3 marks UNITEC Institute of Technology | Department of Management and Marketing P a g e | 22 Budget (cost – may include production costs and media costs) 4 marks Mandatories or guidelines (include executional considerations such as corporate colour guide/key, logo size and positioning, logo type, tagline, media positioning 3 marks Prepared by: Approved by: References IPA . (2013). Briefing an agency best practice guide. Retrieved from: http://www.ipa.co.uk/document/briefing-an-agency-best-practice-guide UNITEC Institute of Technology | Department of Management and Marketing P a g e | 23 Faculty of Creative Industries and Business Department of Management & Marketing (DoMM) BSNS 5373 Assignment 3a/2: Individual Reflection (10 marks) The task: Part 2 (10 marks): In addition to the Agency brief, please submit a One-page essay of your reflections on this assignment. It is a confidential piece of information, and must include the following: 1. What have you learnt from this course? 2. How do you rate your team members’ respective contributions to the group work for Assignments 2a and 3b? Did their contribution add value to your results and analysis, or were they of poor quality and therefore did not have much value? 3. How do you rate your own contribution? 4. In a real world scenario on teamwork, what good processes would you keep, and what would you want to discard or improve? Why? Item Details Mark 1 What have I learnt from this course? 3 2 How would I rate my team member’s respective contributions to the group work for assignments 2a and 3b? Did their contribution add value to my results and analysis, or were they of poor quality and therefore did not have much value. 2 3 How do I rate my own contribution? 2 4 In a real-world scenario on teamwork, what good processes would I keep, and what would I want to discard or improve? Why? TOTAL Score 3 10 UNITEC Institute of Technology | Department of Management and Marketing P a g e | 24 Faculty of Creative Industries and Business School of Management & Marketing Bachelor of Business 5373 Advertising and Promotion Assignment 3b Semester: 2 2014 Date issued: 21 July 2014 Due date and time: 11.59pm, Friday , 7 November 2014 Delivery: Submit your assignment to mlim@unitec.ac.nz Total marks: 100 marks Weighting: 10% Instructions: Complete this cover sheet and attach it to your Assignment. This is a group assignment and must be your own work. Collusion, copying or plagiarism may result in disciplinary action. We advise that you keep a copy of this assignment. Students’ Names, IDs and signatures: 1. 2. 3. 4. 5. Lecturer: Mary Lim Student declaration: I confirm that: This is an original assessment and is entirely my own work. Where I have used ideas, tables, diagrams etc of other writers, I have acknowledged the source in every case. This assignment was not submitted previously as assessed work for any other academic course. Class time: 9.00am-12.00noon Date of signature: UNITEC Institute of Technology | Department of Management and Marketing P a g e | 25 Assignment 3b: Writing the Creative Brief (10%, Group – 100 marks) Aim: The Creative brief is a written brief that the Account Management (Account Director/Manager/Executive) of an advertising agency issues to the Creative Team at the Ad Agency. The Creative brief is a “document created through initial meetings, interviews, readings and discussions between a client and designer before any work begins… inform and guide the work” (Biederbeck, 2011, para 2). The creative brief outlines the work that the agency’s Creative Team must do, the direction that both the Client and the advertising agency has agreed to follow for the designated job (“In advertising what is a creative brief,” n.d.) The aim of this assessment is to help develop your skills and competences in making use of an agency brief generated by the client, to complete a creative brief from the perspective of an account manager. In addition, you will also learn how to extract key information that will specifically help the creative team to come up with creative solutions to answer the client’s problems. This assessment answers Learning Outcome 4 – ‘To demonstrate a clear knowledge of an advertising agency’s role, processes and operations’; and Learning Outcome 5 – ‘To develop the foundation knowledge to assess and evaluate an advertising agency’s services and products, and engage with businesses for employment opportunities in this sector.” The setting: 1. 2. 3. 4. You are the advertising agency’s Account Manager. You client’s brand is faced with a problem of declining popularity from its target segment. The Creative Team requires a written brief from you, so that they can commence with the advertising and promotion campaign. You have at your disposal the following: a. The market research results spread sheet. b. Each team member’s individual market research report submitted for Assignment 2, including your own. c. Your individual Advertising (Marcomms) Brief written for Assignment 3a. d. The Advertising (Marcomms) Brief written by the other members of your team. The task: Assuming the position of the Account Manager, you are to complete a Creative Brief. The objective of the Creative Brief is to direct the creative team to develop an advertising and promotion campaign to lift the brand’s popularity from obscurity. Use the template provided on pages 26-27 of this document, as well as the resources listed in Item 4 above. To understand the role of the Account Manager, a job description on page 28 of this document is included for your information. Submission date: Soft copy only, to be submitted latest by Friday, 13 June 2014,11.59pm on Turnitin. UNITEC Institute of Technology | Department of Management and Marketing P a g e | 26 Additional information: To help you gain a better understanding to write a good Creative Brief, check out this link to Advertising Age: http://adage.com/article/small-agency-diary/creative-briefs-simple/136711/ Assignment 3b – Writing the Creative brief (100/100) Client Contact Information Project Prepared by (Names of team members responsible for writing the brief) Background/Overview(10 marks) What is the ‘Big Picture’? – what is happening in the market, what is happening that both the client service and creative teams should know about, opportunities and/or problems… What is the PURPOSE or objective of the campaign? (15 marks) What do you want the ad/campaign to achieve, to meet the marketing/sales objectives? Target audience (10 marks) Who are we talking to? What is the single most important thing to say? (10 marks) What is the single most persuasive or compelling statement that we can make to achieve the objective? What are the supporting rational and emotional ‘reasons to believe and buy’? (15 marks) UNITEC Institute of Technology | Department of Management and Marketing P a g e | 27 Explain why the consumer should believe what is said, and buy our brand/product. What else will assist creative development? (15 marks) Include consumer insights here. What are the media considerations (15 marks) This is key information – traditional media requirements vary from digital media requirements. The preferred media defines the creative message and output What do we need from the creative team, and when? (10 marks) Make a list of the outputs, for example: Print ads – include size, colour and media choices TV commercials – include budget, TV channels, length, languages… Digital requirements Posters Bus-backs Billboards Promotion strategy Prepared by: Approved by: UNITEC Institute of Technology | Department of Management and Marketing P a g e | 28 References Adcracker. (2013). Sample creative brief 2013 for advertising and design projects. Retrieved from http://www.adcracker.com/brief/Creative_Brief.htm To help you achieve a meaningful outcome of this assignment, the following information is to help you gain a better understanding of the two key roles mentioned – Brand Manager and Account Manager. In knowing what these two roles involve, you will be in a better position to complete this individual component of Assignment 3. Useful information to know: 1. BRAND MANAGER: WORKING AS A BRAND MANAGER (THE CLIENT) A Brand Manager is responsible for adapting a brand strategy for a company's target market. As the 'brand guardian', they maintain brand integrity across all company marketing initiatives and communications and may manage a portfolio of products. One of the key tasks of a brand manager includes managing the budget for advertising and promotional items. (Retrieved from: http://www.robertwalters.co.nz/sales-marketing/career-advice/working-as-a-brand-manager.html ) Account Manager (The Advertising Agency)(an actual job description): Tasks and responsibilities include: 1. Deeply understands brand insights, customer segmentation, and target needs 2. Steers actionable creative briefs 3. Collaborates with agency partners to drive integrated creative strategies 4. Manages multi-channel marketing programs (targeted communications, site development, digital marketing, platform/partnerships) 5. Delivers effective oral presentations (over the phone and in person) with poise and confidence 6. Creates dependable, organized, and clear communications at all levels and across all departments 7. Demonstrates agility in constructing insightful, meaningful real-time dialogue with clients 8. Frames key issues facing the client and develops recommended approaches 9. Serves as a visible and influential presence with client’s senior management 10. Orchestrates partnerships with internal teams to manage priorities, schedules, and deliverables 11. Views the larger financial picture and understands impacts on contribution margins and revenue targets 12. Provides opportunities for junior-level participation in scope of work development 13. Develop team members by coaching, training and identifying areas for growth (Retrieved from: https://careers-digitas.icims.com/jobs/10991/account-manager/job?src=JB-11000) UNITEC Institute of Technology | Department of Management and Marketing P a g e | 29 References Biederbeck, T. (2011). The creative brief: 10 things it MUST include. Retrieved from http://www.mohawkconnects.com/feltandwire/2011/02/08/the-creative-brief-10-things-it-mustinclude/ Margulies, H. (2009). What are you packing into your (creative) briefs? Advertising Age. Retrieved from http://adage.com/article/small-agency-diary/creative-briefs-simple/136711/ “In advertising what is a creative brief.” (n.d.) Retrieved from http://www.wisegeek.org/inadvertising-what-is-a-creative-brief.htm UNITEC Institute of Technology | Department of Management and Marketing