Recruitment and Selection: Hiring for the Job or the Organization? Module 13 Copyright 2000 - South-Western College Publishing Module 13-0 Module Overview Matching individuals & organizations The recruitment & selection process Organization vs. job analysis Person-job fit vs. person-organization fit The legal environment Strategic issues in recruitment & selection Copyright 2000 - South-Western College Publishing Module 13-1 Relation To The Frame ORGANIZATIONAL CONTEXT HR Choices HR Roles Unilateral (managerial discretion) Joint (negotiated) Imposed (no choice) Transactional Managerial Transformational STRATEGIC OBJECTIVES Copyright 2000 - South-Western College Publishing Module 13-2 A Mutual Matching Process Organization Individual Job Requirements Qualifications Rewards Motivation Copyright 2000 - South-Western College Publishing Module 13-3 Stages of the Recruitment & Selection Process Stages of The Recruitment and Selection Process Stage 1 Stage 2 Stage 3 Stage 4 Organization Identify and attract applicants Narrow pool to minimally qualified applicants Further narrow pool to those who best fit the job Individual Identify and attract organizations Narrow pool to minimally acceptable organizations Further narrow pool to those who best fit with needs/career goals Further narrow pool to those who best fit job and organization Further narrow pool to those who have desirable jobs and desirable cultures Copyright 2000 - South-Western College Publishing Stage 5 Decide whom to hire Decide which job offer to accept Module 13-4 Organization & Job Analysis Process Organization Analysis Recruitment Selection Job Analysis Copyright 2000 - South-Western College Publishing Module 13-5 Organization Analysis Long- & short-term goals Staffing needs Nature of environment Climate/culture Copyright 2000 - South-Western College Publishing Module 13-6 Job Analysis Task Job context Knowledge Skill Ability Other Copyright 2000 - South-Western College Publishing Module 13-7 Job Rewards Extrinsic Intrinsic Copyright 2000 - South-Western College Publishing Module 13-8 Person-Job Fit Overqualified Match Underqualified Copyright 2000 - South-Western College Publishing Module 13-9 Person-Organization Fit Personality Goals Values Interpersonal skills Copyright 2000 - South-Western College Publishing Module 13-10 Recruiting Issues Internal vs. external recruiting sources Recruiting scope & intensity Recruitment message Recruitment media Copyright 2000 - South-Western College Publishing Module 13-11 Applicant Pool Quality Best Applicant Pool Applicant Pool “Best of the Best” “Best of the Worst” Worst Copyright 2000 - South-Western College Publishing Module 13-12 Selection Steps Get applicant KSAO & motivation data Assess person-job fit Assess person-organization fit Decide whom to hire Make job offer(s) Copyright 2000 - South-Western College Publishing Module 13-13 Selection Methods Initial Assessment Methods Resumes & cover letters Application blanks Biographical information Reference reports Screening interviews Copyright 2000 - South-Western College Publishing Substantive Contingent Assessment Methods Assessment Methods Ability tests Personality tests Job knowledge tests Performance tests & work samples Integrity tests Interviews Drug tests Medical exams Module 13-14 Selection Rules-Of-Thumb Use multiple methods to get KSAOs. Identify patterns of past behavior. Simulate job situations when possible. Copyright 2000 - South-Western College Publishing Module 13-15 Evaluating Selection Methods Reliability Validity Utility Applicant reactions Adverse impact Copyright 2000 - South-Western College Publishing Module 13-16 Characteristics of a Useful Selection Method It is reliable. It is valid. Its benefits outweigh its costs. Applicants respond favorably to it. It does not screen out a disproportionate number of legally protected group members. Copyright 2000 - South-Western College Publishing Module 13-17 Selection: Decision Making Combining information – compensatory – noncompensatory Decision rules – top-down ranking – grouping Job offers Copyright 2000 - South-Western College Publishing Module 13-18 Why Validate? Legal protection Sound business decision making Copyright 2000 - South-Western College Publishing Module 13-19 The Half-Million Dollar Investment Cumulative Investment in One Employee’s Base Salary Tenure (Years) Starting Salary 5 10 15 20 25 30 $15,000 77,284 160,541 250,232 346,855 450,945 563,080 $20,000 103,045 214,054 333,643 462,473 601,260 $25,000 128,807 267,568 417,053 578,092 $30,000 154,568 321,082 500,464 Note: a 1.5% annual cost-of-living increase is included in these figures Copyright 2000 - South-Western College Publishing Module 13-20 The Legal Environment Federal laws State laws Local laws Executive orders Agency guidelines Copyright 2000 - South-Western College Publishing Module 13-21 Prohibited Criteria Race Color Religion Sex Copyright 2000 - South-Western College Publishing National origin Age Disability Handicap Ancestry Module 13-22 Two Types of Illegal Discrimination Disparate treatment Disparate impact Copyright 2000 - South-Western College Publishing Module 13-23 Characteristics of Legal Selection Practices Job-related – essential job functions – business necessity Standardized – content – administration – scoring Copyright 2000 - South-Western College Publishing Module 13-24 Two Major Strategic Issues How can HR selection affect an organization’s ability to formulate & implement a successful business strategy? Should an organization “make” or “buy” its needed human resources? Copyright 2000 - South-Western College Publishing Module 13-25 Three Approaches Traditional Staffing as strategy implementation Staffing as strategy formation Copyright 2000 - South-Western College Publishing Module 13-26 Traditional Approach Strategy is a contextual feature Hire for person-job fit Select best person for a specific job Copyright 2000 - South-Western College Publishing Module 13-27 Staffing as Strategy Implementation Human resources support strategy Hire for person-strategy fit Select best person with needed capabilities Copyright 2000 - South-Western College Publishing Module 13-28 Staffing as Strategy Formation Human resources can influence strategy formation Hire for person-organization fit Hire people with unique or complementary KSAOs Copyright 2000 - South-Western College Publishing Module 13-29 Make or Buy Human Resources? Make – Hire trainable employees. Buy – Hire fully trained employees. Make & buy – Buy fully trained employees for critical jobs. – Hire trainable employees for all other jobs. Copyright 2000 - South-Western College Publishing Module 13-30 Human Resource Flows Inflows Copyright 2000 - South-Western College Publishing Upward Lateral Downward Outflows Module 13-31 The Forest and the Trees Copyright 2000 - South-Western College Publishing Module 13-32