Courts Administration Authority JOB AND PERSON PROFILE Title: Deputy Registrar – Suburban Courts Remuneration level: ASO5 Type of Engagement: Ongoing Last updated: July 2015 Branch: Suburban Court Role Summary The Deputy Registrar contributes to the effective operational management of a suburban registry under the direction of the Supervising Registrar to provide administrative support to the Magistrates Court. The role is located in the (Christies Beach, Elizabeth, or Pt Adelaide) Magistrates Court of the Court Services Division. Key Relationships The role reports to the Supervising Registrar of the Magistrates Court and maintains close working relationships with the Listings Manager and senior managers across the Courts Administration Authority (CAA). The role includes leading and managing a team of administrative staff working in the Registry and customer services and supporting the Supervising Registrar in the undertaking of statutory and quasi judicial functions. Context The Magistrate’s Court has both judicial and administrative functions. The Magistracy is led by the Chief Magistrate and adjudicates matters of dispute whilst court administrators are led by the Director Court Services/Principal Registrar – Magistrates Court and provide managerial and administrative support to the Magistracy. The Magistrates Court registry is committed to provide a high level of service to the judiciary which includes the preparation of daily court list, management and maintenance of court records, financial management of monies paid to the court, and liaison with the magistracy, legal practitioners, justice sector agencies and members of the public. Key Accountabilities/Responsibilities 1. Operational management of registry operations Contribute to the achievement of business and operational objectives, service standards and performance targets for the registry by supporting the Supervising Registrar with management of daily registry operations. Deputy Registrar, Suburban (July 2015) Page 1 of 3 Under the direction of the Supervising Registrar implement policy and procedural changes for the Magistrates Court which ensure service compliance with applicable legislation, rules of court, and government guidelines. Manage a team of administrative staff to deliver the services necessary for the proper administration supporting the Magistrates Court, through appropriate management practices, undertaking performance management and upholding the objects and principles of the Public Sector Act 2009 and other relevant legislation. Ensure a high quality of customer service by the registry to court users from diverse backgrounds, in a manner that engenders public trust and confidence in the courts. Establish and maintain effective working relationships with the Magistracy, and senior managers across CAA and key stakeholders within the justice sector. Model and encourage a culture of service excellence, innovation and continuous improvement within the Registry. Measure and report on performance against agreed service standards and implement appropriate corrective measures if required. Exercise a range of human resources and financial delegations. Provide advice and recommendation regarding appropriate work group staffing levels, performance targets, staff performance, training and development. Adhere to the provisions of relevant legislation including, but not limited to the Work Health and Safety Act 2012, and associated Regulations, in particular the requirements of due diligence in Division 4, “Duty of officers, workers and other persons” of the Act and the Return to Work Act 2014. Encourage and foster a positive culture and safe work environment with regular review of performance against CAA WHS&IM Management System objectives, targets and key performance indicators. 2. Technical consultancy/advisory for registry operations Manage and resolve escalated complex matters within the suburban registry as prescribed in its scope and delegated authority. Review and improve systems and work flow practices to achieve quality, efficient and effective outcomes for registry operations. Participate in projects and committees relevant to Magistrates Court administration and/or across the Courts Administration Authority. Provide technical and procedural advice to internal and external stakeholders in relation to civil and criminal jurisdiction to the Magistrates and Youth Court. 3. Statutory, judicial and quasi-judicial functions Regularly contribute to the provision of judicial, quasi-judicial and statutory services by undertaking those activities authorised by legislation or rules of court as statutory functions of a Deputy Registrar. ESSENTIAL SELECTION CRITERIA Extensive knowledge of the civil, criminal systems and the associated legislation conferring jurisdiction to the Magistrates Court and Youth Court or the ability to quickly obtain this knowledge; Demonstrated ability to interpret and apply legislation and to assess the impact of legislative change; Deputy Registrar, Suburban (July 2015) Page 2 of 3 Experience in dealing with and resolving conflict, influencing others and utilising negotiation skills; Demonstrated ability lead and manage a team providing administrative and professional services to a broad range of clients from diverse backgrounds; Demonstrated ability to deliver a high standard of service through continuous improvement strategies; Experience in effective resource management (human, financial, physical and technological). Ability to lead and manage change. Understanding the requirements of AS/NZS 31000:2009 Risk Management Principles and Guidelines to identify, evaluate and control safety risks. Qualifications There are no essential qualifications required to perform the duties of this position. DESIRABLE CAPABILITIES Knowledge of the Courts Administration Authority structure and the principles of judicial independence. Special Conditions The following special conditions apply to this position: Engagement is under the Courts Administration Act 1993. Terms and conditions of employment are governed by the Public Sector Act, 2009. Appointment is subject to a satisfactory Child Related Employment Screening (National Criminal History Record Check) prior to employment and subsequently every three years. Job and Person Profile Approval Approved by State Courts Administrator (or Divisional Head)……………………………………………………………. Date: Acknowledged by Employee…………………………………………………. Date: Deputy Registrar, Suburban (July 2015) Page 3 of 3