ALL ROADS NETWORK OF LINEARREFERENCED DATA (ARNOLD) PHASE 1 NETWORK DEVELOPMENT PROJECT MANAGEMENT PLAN (PMP) EXECUTIVE SPONSOR – TOM CHURCH, CABINET SECRETARY BUSINESS OWNER – YOLANDA DURAN, CHIEF DATA MANAGEMENT BUREAU AND MEL HERRERA, GIS MANAGER PROJECT MANAGER – JACK YATES, STAFF MANAGER ROADWAY INVENTORY PROGRAM IT PROJECT MANAGER – JO GIRARD ORIGINAL PLAN DATE: NOVEMBER 2, 2015 1ST REVISION: JUNE 17, 2015 2ND REVISION: JUNE 18, 2015 3RD REVISION: OCTOBER 30, 2015 REVISION: 0.3 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 REVISION HISTORY................................................................................................................................................ IV 1.0 PROJECT OVERVIEW ......................................................................................................................................... 1 1.1 EXECUTIVE SUMMARY- RATIONALE FOR THE PROJECT ......................................................................................................1 1.2 FUNDING AND SOURCES .............................................................................................................................................2 1.3 CONSTRAINTS ..........................................................................................................................................................2 1.4 DEPENDENCIES .........................................................................................................................................................3 1.5 ASSUMPTIONS.....................................................................................................................................................3 1.6 INITIAL PROJECT RISKS IDENTIFIED..............................................................................................................................3 2.0 PROJECT AUTHORITY AND ORGANIZATIONAL STRUCTURE .......................................................................... 5 2.1 STAKEHOLDERS ........................................................................................................................................................6 2.2 PROJECT GOVERNANCE STRUCTURE .............................................................................................................................7 2.2.1 Organizational Boundaries, interfaces and responsibilities ........................................................................7 2.3 EXECUTIVE REPORTING..............................................................................................................................................9 3.0 SCOPE ..................................................................................................................................................................9 3.1 PROJECT OBJECTIVES ................................................................................................................................................9 3.1.1 Business Objectives .....................................................................................................................................9 3.2 CRITICAL SUCCESS FACTORS .....................................................................................................................................10 4.1 PROJECT MANAGEMENT LIFE CYCLE ..........................................................................................................................10 4.1.1 Project Management Deliverables ............................................................................................................11 4.1.2 Deliverable Approval Authority Designations ...........................................................................................13 4.1.3 Deliverable Acceptance Procedure ............................................................................................................13 5.0 PROJECT WORK .............................................................................................................................................. 14 5.1 WORK BREAKDOWN STRUCTURE (WBS) ....................................................................................................................14 5.2 SCHEDULE ALLOCATION -PROJECT TIMELINE ............................................................................................................15 5.3 PROJECT BUDGET ...................................................................................................................................................18 5.4 PROJECT TEAM ......................................................................................................................................................19 5.4.1 Project Team Organizational Structure .....................................................................................................19 5.4.2 Project Team Roles and Responsibilities ...................................................................................................20 6.0 PROJECT MANAGEMENT AND CONTROLS ...................................................................................................... 22 6.1 RISK AND ISSUE MANAGEMENT.................................................................................................................................22 6.1.1 Risk Management Strategy .......................................................................................................................22 6.1.2 Project Risk Identification ..........................................................................................................................23 6.1.3 Project Risk Mitigation Approach ..............................................................................................................23 6.1.4 Risk Reporting and Escalation Strategy.....................................................................................................23 6.1.5 Project Risk Tracking Approach .................................................................................................................23 6.1.6 ISSUE MANAGEMENT ................................................................................................................................24 6.2 INDEPENDENT VERIFICATION AND VALIDATION - IV&V .............................................................................................24 6.3 SCOPE MANAGEMENT PLAN ....................................................................................................................................24 6.5 COMMUNICATION PLAN ..........................................................................................................................................25 6.5.1 Communication Matrix .............................................................................................................................25 6.5.2 Status Meetings ........................................................................................................................................26 Project status meetings (calls) will be held on a weekly basis. ..........................................................................26 6.5.3 Project Status Reports ...............................................................................................................................26 6.6 PERFORMANCE MEASUREMENT (PROJECT METRICS) ......................................................................................27 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 6.7 QUALITY OBJECTIVES AND CONTROL ................................................................................................................27 6.7.1 quality Standards ......................................................................................................................................28 6.7.2 Project and Product Review AND ASSESSMENTS ......................................................................................29 6.7.3 Agency/Customer Satisfaction ..................................................................................................................29 6.7.4 PRODUCT DELIVERABLE ACCEPTANCE PROCESS .......................................................................................29 6.8 CONFIGURATION MANAGEMENT .....................................................................................................................30 6.8.1 Version Control ..........................................................................................................................................30 6.8.2 Project Repository (Project Library) ...........................................................................................................30 7. 0 PROJECT CLOSE ............................................................................................................................................. 30 7.1 Administrative Close .....................................................................................................................................30 7.2 Contract Close ..............................................................................................................................................31 ATTACHMENTS .................................................................................................................................................... 31 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM REVISION HISTORY REVISION NUMBER DATE COMMENT 0.1 June 17, 2015 CDM/DTS Edits 0.2 June 18, 2015 NMDOT Edits 0.3 October 30, 2015 NMDOT Edits STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 1.0 PROJECT OVERVIEW The primary objective of the ARNOLD Phase 1 - Development and Implementation Plan is to develop NMDOT’s all-roads network (ARNOLD). The network will be developed using existing sources of information and will be designed to meet existing Federal ARNOLD and HPMS reporting requirements. In addition to developing the initial network geometry and linear referencing system, the study will also provide recommended strategies for the long-term maintenance of the network and LRS and support for routing and address location. 1.1 EXECUTIVE SUMMARY- RATIONALE FOR THE PROJECT The Highway Performance Monitoring System (HPMS) Field Manual includes a requirement for States to provide a linear referencing system (LRS) network for all Federal-aid eligible roads as part of their annual HPMS submittal. The LRS network is used to locate and display all HPMS data items on a map for quality control purposes and for subsequent analysis using geospatial and network analysis techniques. FHWA expanded the requirement for the LRS network to include all public roads, including dual carriageways on divided highways. This expanded All Roads Network of Linear-Referenced Data (ARNOLD) addresses specific legislation included in the latest Federal surface transportation reauthorization, “Moving Ahead for Progress in the 21st Century” (MAP-21). This is Phase 1 of the overall project In an October 7, 2012 memorandum, FHWA expanded the requirement for the LRS network to include all public roads, including dual carriageways on divided highways. This expanded All Roads Network of Linear-Referenced Data (ARNOLD) addresses specific legislation included in the latest Federal surface transportation reauthorization (MAP-21) that the Highway Safety Improvement Program (HSIP) for each State shall establish a safety data system covering all public roads, including non-State-owned public roads and roads on tribal land in the State in a geospatial manner. In other words, State highway agencies will have a geospatially enabled public roadway network or base map that can be used to locate crashes and other relevant highway information (e.g., bridges) that are not on the state maintained highway system (i.e., offsystem roads). The Phase 2 for this project will include the full Integration and implementation of the ESRI Roads and Highways including the migration of data from TIMS into Roads and Highways Database. Phase 3 is the data linkage with Asset data requirements such as Pavement, Bridge, Crash, Traffic Monitoring Data, Roadway Inventory Assets, Maintenance Management System, FMIS, and HSIP. The ESRI Roads and Highways solution supports both desktop and web users. On the desktop, the ESRI Roads and Highways solution provides DOT with an interface for defining routes, registering events (such as road inventory data elements, bridges, crashes, and pavement), and adding event behavior. The web implementation, the Roadway Characteristics Editor (RCE), is focused around leveraging the LRS (Linear Reference System) to maintain certain roadway characteristics event data. RCE provides DOT with a simple interface for updating event data to easily attribute a highway. External database linkages will allow 1 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM externally stored and maintained asset data to be linked to the Roads and Highways maintained LRS. Event editing functions are provided in the RCE web application to reduce the level of effort required to maintain highway attributes. ESRI Roads and Highways support historical views as well as traceability (who edited what and when). The ESRI roads and Highways solution and the underlying ESRI Roads & Highways Data Model will also address DOT’s reporting requirements (those internal to DOT as well as state and federal government reporting requirements such as the Federal Highway Administration FHWA) Highway Performance Monitoring System (HPMS), annual Certification of Public Mileage, and other reporting requirements). For the HPMS submittal, the R&H COTS data model contains placeholders for the required elements of the HPMS submittal. The application provides tools and configurable workflows to support the maintenance of HPMS data stored and managed in the geodatabase. For other report products R&H provides the means to modify the standard data model with the data elements needed to support those reports and the capability to integrate with other software vendor’s reporting tools to create standard report products as well as ad hoc queries that can be exported as data files that can then be used to create report products that are tailored to a specific user’s needs. 1.2 FUNDING AND SOURCES SOURCE AMOUNT ASSOCIATED RESTRICTIONS APPROVERS NMDOT FHWA ANNUAL WORK PLAN (AWP) $30,000.00 FHWA Yolanda Duran NMDOT FHWA ANNUAL WORK PLAN (AWP) $100,000 FHWA POOLED FUND $100,000 FHWA FUNDED And Jack Yates FHWA Yolanda Duran And Jack Yates FHWA FHWA 1.3 CONSTRAINTS NUMBER 1. DESCRIPTION Project activities must be approved by FHWA and meet ARNOLD PFS objectives 2. Adequate resources 3. State requirements for oversight and project delays 2 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM NUMBER 4. ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 DESCRIPTION delays in processing contracts and purchasing 1.4 DEPENDENCIES Types include the following and should be associated with each dependency listed. Mandatory dependencies are dependencies that are inherent to the work being done. D- Discretionary dependencies are dependencies defined by the project management team. This may also encompass particular approaches because a specific sequence of activities is preferred, but not mandatory in the project life cycle. E-External dependencies are dependencies that involve a relationship between project activities and nonproject activities such as purchasing/procurement NUMBER DESCRIPTION TYPE M,D,E 1. DOIT oversight committee approval M 2. Funding for project M 3. Design and infrastructure dependencies M 4. Data conversions M 1.5 ASSUMPTIONS Assumptions are planning factors that, for planning purposes, will be considered true, real, or certain. NUMBER DESCRIPTION 1. Adequate budget will be available 2. Adequate staffing levels 3. Staff will be trained on the use of data 4. Vendor will provide training 5. Data will be easily converted 1.6 INITIAL PROJECT RISKS IDENTIFIED RISK 1: Failure to meet Federal Requirements and Deadline 3 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM Description – Funds will not be readily available to support the project Probability Very Low Impact Low Mitigation Strategy: Allocate funding in excess of projected funding needs. Contingency Plan: If this occurs, NMDOT staff will need to implement solution independently without vendor assistance or guidance. RISK 2: Suitability of DPS/ProMiles data for ARNOLD Description – DPS/ProMiles data may not meet the ARNOLD data requirements Probability Medium Impact High Mitigation Strategy: Evaluate DPS/ProMiles Data for ARNOLD Suitability Contingency Plan: Implement an alternate data migration plan for ARNOLD leveraging TIMS data supplemented by DPS/ProMiles data on local roads. RISK 3: Too many project goals to accomplish by April 2016 Description – Project starting too late to accomplish all ARNOLD goals Probability Low Impact Low Mitigation Strategy: Determine what project goals are feasible to accomplish by April 2016 Contingency Plan: Initiate a prototype project for migrating an initial set of data from DPS/ProMiles by June 15 while initiating a planning project for the full implementation in parallel. 4 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 2.0 PROJECT AUTHORITY AND ORGANIZATIONAL STRUCTURE Executive Sponsor/Steering Committee Tamara Haas Project Business Owner Yolanda Duran Project Team Member Project Manager Roadway Inventory Program Business Operations Review Team: GIS Team Traffic Technical Support Asset Management Division Data Management Bureau Pavement Management Highway Safety Improvement Program Jack Yates Project Team Member Mel Herrera Technical Review: Joann Girard IT Project Manager IT Tech Staff As of September 20, 2015 5 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 2.1 STAKEHOLDERS NAME STAKE IN PROJECT ORGANIZATION TITLE CONTACT INFORMATION Joe Hausman ARNOLD Program Manager, HPMS program review coordinator FHWA FHWA ARNOLD Program Manager Tom Church Executive Sponsor NMDOT Planning & Asset Management Division Director Tammy Haas Business Owner NMDOT Asset Management and Planning Chief 505-795-2126 TamaraP.Haas@state .nm.us Yolanda Duran Business Owner NMDOT Data Management Bureau Chief 505‐827‐0961 Yolanda.Duran@stat e.nm.us Mel Herrera GIS NMDOT GIS Manager 505-827-5453 office Mel.Herrera@state.n m.us Jack Yates Project Manager NMDOT Roadway Inventory Program Manager 505-216-8059 Jack.Yates@state.nm .us Jo Girard IT Project Manager NMDOT IT Project Manager 505-827-5340 Joann.Girard@state.n m.us Jeff Woodman Application Support NMDOT Application Support Bureau Chief 505-827-5289 Jeff.Woodman@state .nm.us 6 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM NAME STAKE IN PROJECT ORGANIZATION TITLE CONTACT INFORMATION Ganesh Singh Application Support NMDOT IT Generalist 505-827-0902 Ganesh.Singh@state. nm.us Namobael Frostad Application Support NMDOT IT Application Support 505-827-2875 Naombael.Frostad@s tate.nm.us Kevin Karns Application Support NMDOT IT DBA 505-827-5293 KevinP.Karns@state. nm.us 2.2 PROJECT GOVERNANCE STRUCTURE 2.2.1 ORGANIZATIONAL BOUNDARIES, INTERFACES AND RESPONSIBILITIES ROLE RESPONSIBILITY Executive Sponsor/ Steering Committee The point person will be the highest level of NMDOT. Responsibilities include: Champion Project Consider changes facing the organization and its impacts Responsible for finding budget to complete project Participate in planning sessions Ultimate project responsibility Business Owner Project Manager(s) Tasked with overall direction and support of the project Participate in meetings Review and accept deliverables Review and provide comment on documentation provided by project team. Review project funding and its sources Person responsible to the participating entities that make decisions related to the operation of the project. Problem Solving Reviews work of Consultants 7 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM ROLE RESPONSIBILITY Scheduling of meetings Participate in changes to project Diagnose potential problems on project Determine roles of IT personnel Ultimate project success Budget Planning Project Schedule Training Plans Contract Management Ensure communications between vendor and project owner. Project Team Members Staff assigned to Project Contract Support Document Support Define Business needs System Administration Testing Data integrity Data input Technical Staff Staff assigned to defining infrastructure requirements and providing support to project indefinitely. Duties Include: System infrastructure Specifications Integration of other NMDOT systems Data backups Storage requirements Security Data Migration Systems install and updates Network connectivity Provide test/development environments System maintenance 8 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM ROLE RESPONSIBILITY System reporting Database tools (reporting) Disaster recovery Anti-virus protection 2.3 EXECUTIVE REPORTING The Project Manager will be responsible for creating periodic internal reports for NMDOT stakeholders and will assist in preparing materials for presentation to DoIT and the PCC. The Project Manager will work in conjunction with the Technical Lead and the vendor to gather data for these reports. 3.0 SCOPE Task 1 - Project Management 2 - ARNOLD Planning and Review 3 - Development of the All Roads Network 4 - ARNOLD Maintenance Strategic Plan 5 – IV/V 3.1 PROJECT OBJECTIVES 3.1.1 BUSINESS OBJECTIVES NUMBER DESCRIPTION Bus. Objective 1 All Roads Network Development Planning and Review Bus. Objective 2 Development of the All Roads Network Bus. Objective 3 Develop ARNOLD Maintenance Strategic Plan Bus. Objective 4 Increased efficiency and productivity through a well-managed 9 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM NUMBER DESCRIPTION linear referencing system Bus. Objective 5 Optimize business process, decreasing number of steps, saving time Bus. Objective 6 Lower the cost of government by having a more efficient work activity process tracking Bus. Objective 7 Improve reporting capability to Executive Management & FHWA 3.2 CRITICAL SUCCESS FACTORS NUMBER DESCRIPTION QUALITY METRICS 1 Project does not exceed budget QUALITY METRICS 2 The project schedule, assigned tasks and milestones are met within project plan 4.0 Project Deliverables and methodology 4.1 PROJECT MANAGEMENT LIFE CYCLE Phase Summary of Phase Key Deliverables Initiation Project Status Reports Project Status Reports Planning Project Management Plan Project Management Plan Planning ARNOLD Development Plan ARNOLD Development Plan Implementation Develop All Roads Network centerline file with LRS All Roads Network file with LRS Implementation Pilot submission of All Roads Network to FHWA to verify that it meets requirements Pilot Submission of Network to FHWA Implementation Develop All Roads Network centerline file with LRS High-Level Plan for Roads & Highways Migration 10 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM Closure Develop the ARNOLD Strategic Maintenance Plan ARNOLD Strategic Maintenance Plan 4.1.1 PROJECT MANAGEMENT DELIVERABLES 4.1.1.1 Project Status Reports Description – Project Status Report Deliverable Acceptance Criteria – N/A Standards for Content and Format – Progress report format contained in Communication Plan in Attachment D Quality Review – N/A 4.1.1.2 Project Management Plan Description – Project Management Plan Deliverable Acceptance Criteria – N/A Standards for Content and Format – Project Plan included as Attachment A Quality Review – N/A 4.1.1.3 ARNOLD Development Plan Description - (SOW Task 2) Deliverable Acceptance Criteria - NMDOT Approval ARNOLD Development Plan Standards for Content and Format - FHWA ARNOLD requirements. Quality Review - NMDOT staff reviewing the draft deliverable and providing comments and suggested revisions. NMDOT comments will be synthesized and compiled into one document by the NMDOT and provided to CDM who will update the network and provide the updated draft. 4.1.1.4 All Roads Network file with LRS 11 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM Description - Develop All Roads Network centerline file with LRS Deliverable Acceptance Criteria – Network contains all required roads, route IDs, and route measures (LRS). Standards for Content and Format – FHWA ARNOLD requirements. Quality Review - NMDOT staff reviewing the draft deliverable and providing comments and suggested revisions. NMDOT comments will be synthesized and compiled into one document by the NMDOT and provided to CDM who will update the network and provide the updated draft. 4.1.1.5 Pilot Submission of Network to FHWA Description - Pilot submission of All Deliverable Acceptance Criteria - Approval of pilot Roads Network to FHWA to verify that submission by FHWA. it meets requirements Standards for Content and Format – FHWA ARNOLD requirements. Quality Review – FHWA HPMS Data Upload Validation scripts 4.1.1.6 High-Level Plan for Roads & Highways Migration Description - Develop All Roads Network centerline file with LRS Deliverable Acceptance Criteria - Approval of pilot submission by FHWA. Standards for Content and Format - Contains all state and local public roads, route measures, dual carriageways where appropriate. Quality Review – Conducted by both NMDOT and FHWA staff 4.1.1.7 NMDOT ARNOLD Strategic Maintenance Plan Description – Develop the ARNOLD Strategic Maintenance Plan Deliverable Acceptance Criteria - Approval of Strategic Maintenance Plan. Standards for Content and Format – FHWA and industry GIS standards of practice. Quality Review - NMDOT Staff will determine if recommendations can be supported at the NMDOT. 12 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 4.1.2 DELIVERABLE APPROVAL AUTHORITY DESIGNATIONS DELIVERABLE NUMBER DELIVERABLE APPROVERS (WHO CAN APPROVE) PRJ-DEL-001 Project Status Reports PRJ-DEL-002 Project Management Plan (PMP) PRJ-DEL-003 ARNOLD Development Plan PRJ-DEL-004 All Roads Network file with LRS PRJ-DEL-005 Pilot Submission of Network to FHWA PRJ-DEL-006 High-Level Plan for Roads & Highways Migration PRJ-DEL-007 ARNOLD Strategic Maintenance Plan Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard Yolanda Duran, Jack Yates Joann Girard DATE APPROVED 6/18/2015 9/8/2015 9/8/2015 4.1.3 DELIVERABLE ACCEPTANCE PROCEDURE Deliverables will consist of documents and data, not software. Deliverables will be submitted electronically to the NMDOT Project Manager for review and acceptance. A note of acceptance should be issued by the NMDOT Project Manager. 13 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 5.0 PROJECT WORK 5.1 WORK BREAKDOWN STRUCTURE (WBS) Work Package Description Definition/Objective Milestone/Deliverable 1. Project Status Reports Project Status Ongoing Progress Calls & Monthly Status Report 2. Project Management Project Management PMP 3. All Roads Network Development Planning Review Review existing resources, create plan for developing GIS network Development plan document 4. Development of the All Roads Network Develop all roads network including LRS All road network 5. Pilot Submission of Network to FHWA Data to FHWA Data submission 6. High-Level Plan for Roads & Highways Migration Roads & Highway Implementation Roads & Highway Implementation Plan 7. Develop ARNOLD Maintenance Strategic Plan Develop long-term maintenance plan for network Maintenance plan document Identifier 14 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 5.2 SCHEDULE ALLOCATION -PROJECT TIMELINE Identifier Task/Activity Name 1.0 Project Management 1.01 Project Setup 1.02 Schedule Kickoff Meeting 1.03 Resource Name Mileston Effort Start e (Y/N) / Durat ion (days) Finish Y 240 5/1/15 3/31/16 Consultant Team/FHWA 4 5/1/15 5/6/15 Consultant Team/NMDOT 1 5/1/15 5/1/15 Create draft Consultant communication plan, risk Team management plan, change plan and project work plan 10 5/1/15 5/14/15 1.04 Create project website Consultant Team 15 5/1/15 5/21/15 1.05 Conduct project kickoff Consultant Team, FHWA, NMDOT, NMDoIT 1 5/4/15 5/4/15 1.06 Deliver final Consultant communication plan, risk Team management plan, change plan and project work plan 10 5/8/15 5/21/15 Depende nt Task 15 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 1.07 Conduct bi-weekly internal project management calls Consultant Team, NMDOT, NMDoIT 235 5/8/15 3/31/16 1.08 Conduct bi-weekly project team calls with FHWA and NMDOT Consultant Team, NMDOT, NMDoIT 238 5/5/15 3/31/16 1.09 Maintain communication, Consultant risk, change and project Team, NMDOT work plan 240 5/1/15 3/31/16 1.10 Provide monthly progress Consultant reports to NMDOT Team contract manager 240 5/8/15 3/31/16 2.0 All Roads Network Development Planning Review 57 5/5/15 7/22/15 2.01 On-Site Interviews with selected NMDOT Divisions to identify ARNOLD and LRS Business needs and Current LRS Methods Consultant Team, FHWA, NMDOT, NMDoIT 10 5/5/15 5/18/15 1.05 2.02 Review current NMDOT Network and LRS maintenance workflows Consultant Team, NMDOT 5 5/19/15 5/25/15 2.01 2.03 Network Data Source Reviews Consultant Team, NMDOT 20 5/19/15 6/15/15 2.01 2.04 HPMS and ARNOLD Business Data Gap analysis Consultant Team, NMDOT 10 7/16/15 7/17/15 2.03 2.05 Define ARNOLD Data Model and local road measure Consultant Team, NMDOT, NMDoIT 10 6/16/15 6/29/15 2.03 2.06 Develop LRS Route ID Consultant Team, NMDOT, NMDoIT 3 7/6/15 7/8/15 2.07 Create and Deliver Development Plan Consultant Team 10 7/9/15 7/22/15 Y 2.06 16 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 3.0 Development of the All Roads Network 3.01a Assist in development of State System Dual Carriageway and Ramps 3.01b Y 170 5/11/15 1/1/16 Consultant Team, NMDOT 49 5/11/15 7/16/15 Deliver Progress to Date on State System Updates Consultant Y Team, NMDOT 1 6/15/15 6/15/15 3.02 Develop All roads network and LRS Consultant Team 110 7/17/15 12/17/15 3.01a 3.03 System and data connectivity testing and validation Consultant Team 30 11/2/15 12/11/15 3.04 FHWA Pilot Submission Consultant Team, FHWA, NMDOT 15 12/14/15 1/1/16 4.0 Develop ARNOLD Maintenance Strategic Plan 205 6/15/15 3/25/16 4.01 Develop Maintenance Plan using Task 2 and 3 results Consultant Team, NMDOT 40 1/4/16 2/26/16 4.02a Draft high-level Plan for R&H Consultant Team, NMDOT, NMDoIT 35 6/15/15 7/31/15 4.02b Develop Final high-level plan for Roads and Highways migration Consultant Team, NMDOT, NMDoIT 20 2/29/16 3/25/16 4.03 Deliver Strategic Maintenance Plan Consultant Team, NMDOT 40 2/1/16 3/25/16 Y Y 3.04 4.01 For details, refer to the Project Plan in Attachment A. 17 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 5.3 PROJECT BUDGET The cost estimates for the current ARNOLD Phase 1 effort are listed below by task. The total costs for the ARNOLD Project to date are listed below. Note: This chart contains details on previous ESRI Discovery session and IV/V costs as well as current Phase 1 effort costs. Description FFY14 FFY15 Consulting Services Independent Validation & Verification $7,490.00 (POD) Amount Spent) Consulting Services Consulting Services ESRI Discovery cost $19,973.75 $200,000.00 (Pooled Fund) Included in existing Enterprise License Agreement (ELA Included in existing ELA Agreement FFY16 Total Continued $7,490.00 Continued $219,973.75 ESRI, POD, FHWA Pooled Fund (CDM/DTS) Hardware Software TOTAL Licenses $ 227,463.75 18 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 5.4 PROJECT TEAM 5.4.1 PROJECT TEAM ORGANIZATIONAL STRUCTURE Executive Sponsor/Steering Committee Tamara Haas Project Business Owner Yolanda Duran Project Team Member Roadway Inventory Program Business Operations Review Team: GIS Team Traffic Technical Support Asset Management Division Data Management Bureau Pavement Management Highway Safety Improvement Program Project Manager Jack Yates Project Team Member Mel Herrera Technical Review Joann Girard IT Project Manager IT Tech As of Sept. 20,2015 19 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 5.4.2 PROJECT TEAM ROLES AND RESPONSIBILITIES ROLE RESPONSIBILITY NAME FUNCTIONAL AREA Project Sponsor Oversight Tammy Haas Planning & Asset Management Business Owner Management/Oversight Yolanda Duran Data Management Bureau Chief GIS Manager Management/Oversight Mel Herrera GIS Manager Project Manager Management/Oversight Jack Yates Roadway Inventory Program Manager and Project Manager IT Project Manager Management/Oversight Joann Girard IT IT – Applications – Bureau Chief Oversight Jeff Woodman IT IT Generalist Database & Application Technical Ganesh Singh IT Application Support Application Technical Naombael Frostad IT DBA Database Technical Kevin Karns IT GIS Technician GIS Technical Christina Kelso GIS FHWA Project Manager Guidance Justin Clarke (FHWA) Administration FHWA PFS Program Manager Guidance Joe Hausman (FHWA) Administration Program Manager (DTS) Management/Technical Greg Yarbrough GIS 20 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM ROLE RESPONSIBILITY NAME FUNCTIONAL AREA Program Manager (CDM Smith) Management Don Vary Administration Project Manager (CDM Smith) Management/Technical John Wisdom GIS Allen Ibaugh (DTS) GIS Senior Technical Advisor GIS Specialist GIS Technical James Anderson (CDM Smith) GIS GIS GIS Technical Jamie Hughes (CDM Smith) GIS IV&V Oversight Ralph Whiteaker (POD) Consulting IV/V 21 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.0 PROJECT MANAGEMENT AND CONTROLS 6.1 RISK AND ISSUE MANAGEMENT Risk: “An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives.” Issue: “A point or matter in question or dispute, or a point or matter that is not settled and is under discussion or over which there are opposing views or disagreements.” Both Risks and Issues can significant impact a project’s success, and both should be handled in similar ways. Risk Level Mitigation Comment Insufficient funding Low Prioritize each agency’s funding request and develop contingency plans to allocate funds Insufficient funding allocation means that either some agencies requesting funds will receive $0 or agencies will not have enough to purchase software, hardware and implementation services. Agency Resource availability High Ensure stakeholders are involved and support the project team members Lack of resources to complete project activities can lead to delays in project schedule. Extended timeline caused by state approval process High Plan for State requirements for oversight as well as the procurement process provide numerous opportunities for project delays. 6.1.1 RISK MANAGEMENT STRATEGY Risks will be tracked and monitored throughout the entire project life-cycle. Risks may be contractual or technological. Risks may also come in the form of specification ambiguity, technical uncertainty, technical obsolescence, or new technology. Technical risks often occur because a problem is harder to visualize or solve than we originally thought. This risk can be attributed to several factors such as the size and complexity of the project, resource issues, new software versions, client acceptance and management, subcontractor reliability, or problematic source materials. Risks come and go throughout the project life-cycle. Each risk identified will be tracked with a contingency plan or course of action and updated on a regular basis in the monthly status report. 22 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.1.2 PROJECT RISK IDENTIFICATION A risk evaluation tool has been built within an Excel spreadsheet. This is the primary tool to be used to list and categorize project risks. The sequence of activity is as follows; Risk Identification – The process of identifying potential risks and commenting the specific characteristics of each. 6.1.3 PROJECT RISK MITIGATION APPROACH All identified risks will have appropriate mitigation strategies/plans. For those risks that are highly probable and have significant impact to the project will develop contingency plans. 6.1.4 RISK REPORTING AND ESCALATION STRATEGY Risk monitoring and control will be part of every project status meeting. Risk identification will be the responsibility of all members of the project team. The Project Director and Project Managers will be responsible for tracking risks and for developing mitigation strategies and contingency plans that address the risks identified by the team. This project will follow a continuous risk management strategy. Risk will be assessed routinely to ensure that identified risks are being dealt with appropriately and that new risks are identified and dealt with as early as possible. 6.1.5 PROJECT RISK TRACKING APPROACH Risk Level Mitigation Comment Insufficient funding Low Prioritize each agency’s funding request and develop contingency plans to allocate funds Insufficient funding allocation means that either some agencies requesting funds will receive $0 or agencies will not have enough to purchase software, hardware and implementation services. Agency Resource availability High Ensure stakeholders are involved and support the project team members Lack of resources to complete project activities can lead to delays in project schedule. Extended timeline caused by state approval process High Plan for State requirements for oversight as well as the procurement process provide numerous opportunities for project delays. 23 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.1.6 ISSUE MANAGEMENT Issues will be discussed during the bi-weekly status meeting and will be tracked in the monthly status report using the following log: ID Description Owner Status Date Due Solution Date Resolved 6.1.6.1 Internal Issue Escalation and Resolution Process This internal process is provided for issues that involve project resources, processes, procedures, or methodology that should be resolved within the Division that is responsible for managing the project without affecting the overall project schedule, cost, or quality. This process should be used for improving project processes as the project is executed and where the implementation of such improvements should not be postponed to Lessons Learned during Project Close. 6.1.6.2 External Issue Escalation and Resolution Process The external process is provided for issues that involve project resources, processes, procedures, or methodology that cannot be resolved within the Division that is responsible for managing the project without affecting the overall project schedule, cost, or quality. 6.2 INDEPENDENT VERIFICATION AND VALIDATION - IV&V The IV&V for the ARNOLD Program covers both the Phase 1 and Phase 2 projects. Phase 1 IV&V support includes only the initial project report, since it is managed as a multi-state project by FHWA. The remainder of IV&V services will be performed in the Phase 2 project, which covers the actual acquisition, design and implementation of the NMDOT environment in ESRI Roads & Highways. 6.3 SCOPE MANAGEMENT PLAN The scope of the project as negotiated with FHWA and CDM/DTS will be the responsibility of the Project Manager to ensure that all deliverables are being completed. The Project Manager and Project Sponsor will meet weekly to discuss project scope and determine if any changes will be necessary and require an amendment to the contract. Any change to the approved project scope will follow change control process describe below. This will also address managing stakeholder expectations. 6.3.1 CHANGE CONTROL 24 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.3.1.1 Change Control Process Refer to the Change Management Plan in Appendix B. 6.3.1.2 Change Control Board (CCB) The following is a list of the required approval contacts identified in the Change Management Plan: Name Project Role/Title Joe Hausman Program Manager (FHWA) Don Vary Contractor Program Manager (CDM Smith) Justin Clarke Project Manager (FHWA) John Wisdom Project Manager (CDM Smith) Greg Yarbrough Program Manager (DTS) Yolanda Duran Project Manager (NMDOT) Tamara Haas Project Sponsor (NMDOT) 6.5 COMMUNICATION PLAN The Communication Plan contains a communication register and a sample project status report. Refer to the Communication Plan in Attachment D for details. 6.5.1 COMMUNICATION MATRIX The following are the key project stakeholders identified in the Communication Plan: Project Management Team Organization Name Project Role FHWA Joe Hausman FHWA PFS Program Manager FHWA Justin Clarke FHWA Project Manager DTS Greg Yarbrough Program Manager CDM Smith Don Vary Program Manager CDM Smith John Wisdom Project Manager 25 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM Project Management Team Organization Name Project Role NMDOT Yolanda Duran Project Manager/Backup NMDOT Tammy Haas Project Sponsor NMDOT Jack Yates Project Manager NMDOT Jo Girard IT Project Manager NMDOT Jeff Woodman IT – Applications– Bureau Chief Core Project Team Organization Name Project Role DTS Allen Ibaugh Senior Technical Advisor CDM Smith James Anderson GIS Specialist CDM Smith Jamie Hughes GIS Specialist POD Ralph Whiteaker Review NMDOT Ganesh Singh DBA NMDOT Mel Herrera GIS Lead NMDOT Christina Kelso GIS Technician 6.5.2 STATUS MEETINGS Project status meetings (calls) will be held on a weekly basis. 6.5.3 PROJECT STATUS REPORTS The project status reports will be delivered to the Project Manager on a monthly basis. 26 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.6 PERFORMANCE MEASUREMENT (PROJECT METRICS) NUMBER DESCRIPTION QUALITY METRICS 1 Project does not exceed budget QUALITY METRICS 2 The project schedule, assigned tasks and milestones are met within project plan QUALITY METRICS 3 System can provide reports QUALITY METRICS 4 All NMDOT maintenance management data is successfully migrated into the agile assets maintenance management platform QUALITY METRICS 5 System is secure and stable QUALITY METRICS 6 Staff is trained to maintain and system is operable QUALITY METRICS 7 Data integrity is maintained. 6.7 QUALITY OBJECTIVES AND CONTROL Quality Management includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It includes all activities of the overall management function that determine the quality policy, objectives, quality assurance, quality control, and quality improvement, within the quality system. If a separate Quality Plan is used, include a high level summary in this document and refer to the appropriate appendix. 27 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 6.7.1 QUALITY STANDARDS Quality Management is an important aspect of any project to ensure that the product delivered is accepted and works as designed. Each functional organization is responsible for the quality of its contribution to the project and will apply its internal quality standards to project products and services. The project team will assess the projects products and services based on the standards established by the functional organizations represented on the project. There are number of ways that quality has been built into this project. The first is IV&V, which will make sure the Project meets its expected requirements through a third party evaluation of the project. The second is the integrated project control process and change control process, which assure that any changes that are made to the project are executed in a structured manner. The most important of these is the change control process to minimize the change of scope to the project and if scope does change, it is done knowing the impact to the project. The third process for quality management is the risk management plan, which measures, mitigates and includes contingency plans for each risk. The project team will also create lessons learned at the end of each phase of the project. These lessons learned will be incorporated into the next phase of the project and be part of the project library that will be available for future projects to use. All of these processes combined will create a product that has quality that is built in not tested in after the fact. This will provide an environment that maximizes opportunities to control quality. No. Quality Standard Tracking Tool or Measure 1 Project phase is completed by the established finish date. Project Schedule Project Status 2 Project is completed within budget. Project Charter Project Status 3 Quarterly project reviews show contractors deliver requirements specified in the contract by due dates or pay penalties. Vendor Contract Final Customer Acceptance 4 Project issues are resolved and documented within 10 calendar days of identification or extensions are justified. Issues Tracking 5 Project will be completed based on the original project scope and approved scope changes. Project Charter Project Plan Control Change Request 28 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM 6.7.2 PROJECT AND PRODUCT REVIEW AND ASSESSMENTS Review Type Quality Standard Requirements Tools Reviewer Reports Project is completed within Contract deliverables budget. Project Manager Produce by vendor Plans All plans must meet contract deliverables Scope of work by vendor Project Manager Produce by vendor Milestones Project phase is completed by the established finish date. Contract Deliverables Project Manager Milestone checklist from vendor Testing Execution of User Acceptance Testing (UAT). System Test Scripts procedure for User Acceptance Testing (UAT). Project Manager Produced by Vendor 6.7.3 AGENCY/CUSTOMER SATISFACTION The project manager should assess the on-going sense of the customer agency about how they feel the project is going, and how team members are acting on the project. This feedback would be helpful to the success of the project and the professional growth of the project team members. Areas of feedback Agency awareness Quality of communications Manages project tasks Productive Meetings When Business Owner Meetings Project Steering committee meetings Project Steering committee meetings How Often Monthly Monthly Monthly Quarterly 6.7.4 PRODUCT DELIVERABLE ACCEPTANCE PROCESS The NMDOT Chief Information Officer will take delivery of media; manuals; contracts; licenses; services agreements; configuration settings; status of patches to COTS products; inhouse or vendor developed code; test cases, routines, and scripts; and other items required for the project. The NMDOT CIO will take delivery of such products only after the product deliverables have been accepted by the NMDOT ARNOLD Project Executive Steering Committee. 29 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 LM Deliverable Final Approval Process Customer Acceptance Criteria All Roads Network Development Plan Digital document delivered via email All Roads Network GIS shapefile/geodatabase delivered via email High-Level Roads & Highways Migration Plan Digital document delivered via email ARNOLD Maintenance Strategic Plan Digital document delivered via email 6.8 CONFIGURATION MANAGEMENT Configuration Management determines how project information (files, reports, designs, memos, documents, etc.) will be managed (tracked, approved, stored, secured, accessed, version control, etc.) and owned by (e.g., Agency managing the project or the Customer). Standards and team awareness are critical. 6.8.1 VERSION CONTROL 6.8.2 PROJECT REPOSITORY (PROJECT LIBRARY) A project repository, consisting of a shared server with multiple folders will be developed by NMDOT staff members as a means to provide a central repository for all project documentation and deliverables. 7. 0 PROJECT CLOSE Project Close will always consist of administrative project activities and possibly contractual project activities and an external vendor is employed. Completing both sets of activities is a mandatory step in the project life cycle. Administrative activities complete the internal needs for the Agency/Unit that is responsible for managing the project, such as lessons learned, recording the last hours against the project, and providing transition for the staff to other assignments. Contractual activities meet the contractual needs, such as executing a procurement audit and formal acceptance of the project work products. 7.1 ADMINISTRATIVE CLOSE 30 STATE OF NEW MEXICO DEPARTMENT OF TRANSPORTATION LM ARNOLD PHASE 1 PROJECT MANAGEMENT PLAN VERSION 0.3 Administrative Close occurs at both the end of phase and end of project. This closure consists of verification that objectives and deliverables were met. Acceptance is formalized and phase activities are administratively closed out. Administrative closure occurs on a “by-phase” basis in accordance with the WBS and should not be delayed to project end. At that point, the burden of closing is too great and audits inaccurate. The specific project close activities for a given project are contingent on the project’s complexity and size. Project managers should work with the project’s project management consultant to tailored Project Close procedures to compliment the project’s objectives 7.2 CONTRACT CLOSE Contract close is similar to administrative close in that it involves product and process verification for contract close. ATTACHMENTS Attachment A: Project Plan Project_Management_Plan_ARNOLD_NM - Attachment A (Project Plan-NMDOT v5-13).pdf Attachment B: Risk Management Plan Project_Management_Plan_ARNOLD_NM - Attachment B (Risk_Management_Plan_v1.0).docx Attachment C: Change Management Plan Project_Management_Plan_ARNOLD_NM - Attachment C (Change_Management_Plan_v1.0).docx Attachment D: Communication Plan Project_Management_Plan_ARNOLD_NM - Attachment D (Communication_Plan_v1.1).docx 31