University of North Carolina at Greensboro Bryan School of Business and Economics MGT 301-11: Introduction to International Business Summer 2008 This syllabus is subject to change as the semester progresses to accommodate instructional and/or student needs. Instructor: Nir Kshetri, Ph D Phone: 334-4530 Fax: 334-4141 Email: nbkshetr@uncg.edu Class Time: MTW 10:40AM-1:10 PM Classroom: BRYAN 105 Office hours: M 9:30-10:30 AM Office location: 368 BRYAN Required Text Hill, C.W., International Business: Competing in the Global Marketplace, 7th Edition ISBN: 0073381349 / 9780073381343 http://www.mhprofessional.com/product .php?cat=106&isbn=0073381349 Prerequisite ECO 300 Course catalog description Introduction to the environmental factors which increasingly cause businesses to become international in the scope of their activities. Nature of global business and multinational organizations analyzed. Special note Certain topics and course content appear in both the ECO 300 and MGT 301 syllabi. This replication of topics is meant to build your knowledge, understanding, and analysis of global issues facing economic policy makers in ECO 300 and business managers in MGT 301. Course overview MGT 301 is an introductory undergraduate course in international business. It is a first course in international business. To that extent, it will provide an overview but not in-depth knowledge enough to become an expert in international business. 1 Course Objectives Specifically, this course seeks to: 1. Understand the dimensions on which international business differs from a business that deals with a single economy; 2. Provide basic understanding of how multinational corporations work; 3. Introduce various theories related to international business; 4. Provide tools to analyze environmental factors influencing international business; 5. Familiarize with the functional operations in international business; 6. Understand social and ethical issues and the future of international business. Format The course will be organized around short lectures, case analysis, in-class and online discussion, and group presentations. Class and online discussions will draw from assigned readings supplemented with other material as and when necessary. In-class exercises and online discussions will be utilized to enhance your learning of course material. A tentative outline of class activities is provided in this syllabus. Evaluation Items Physical Attendance, Participation and Contribution (100 points) You are encouraged to attend all the classes. I will take attendance at every class. If you miss a class, it is your responsibility to check with another student to find out if any changes were made and to be prepared for such items when you return to the next class. You should complete all reading assignments and be prepared to discuss those assignments, especially the cases. It is important that you participate in class discussions. However, please note that quality, not quantity, is important in the discussion. In addition, the following factors will also be considered: Courtesy (cell phones/pagers off; absence of extensive side conversations) Attentiveness (focus directed to the presenter, not distracting others) Asking questions of groups presenting the cases Providing comments and critiquing reading materials and cases. Inclement Weather Policy: If we experience snow, sleet, etc., we will follow the University’s decision as to holding class. Use your good judgment in such cases. If you do not feel you can safely make it to class, do not come. Online Attendance, Participation and Contribution (100 points) Blackboard is an important component of this course. You are expected to login regularly and post to the discussion topics (at least SIX postings are required). The purpose of online discussions is to supplement the materials covered in class. Your postings enhance not only your own learning but 2 also that of your fellow students. However, please feel free to post anything that contributes to our learning of Marketing Research. The last day for posting on the blackboard is July 30, 2008. Please submit hard copies of your postings before July 31. Alternatively, you can copy all your postings in ONE word document and email me. Make sure that each of your postings has the date you posted on the blackboard. Your postings are evaluated in terms of the following criteria: a) Have you connected your discussion with materials from your textbook or those discussed in the class? b) Have you done additional research and included source(s) of your information? c) Have you related your postings with the current marketing or business related events? d) Are your postings uniformly distributed throughout the semester? Quizzes (50 points) There will be THREE quizzes. You are allowed to drop your lowest score and the scores of the remaining TWO quizzes (25 points each) will be considered in your grade. All quizzes will be given online on the Blackboard. Please inform me immediately if you have any problem in taking a quiz on the Blackboard. Assignment (50 points) There will be ONE assignment. The assignment will be available on the Blackboard. Exam 1 (100 points) Exam 1 will be on July 7, 2008. More details about this exam will be available on the Blackboard. Exam 2 (100 points) Exam 2 will be on July 15, 2008. More details will be available on the Blackboard. Final Exam (250 points) Final exam will be on July 30, 2008. Details will be announced on the blackboard. Group Components Developing an International Business Plan (IBP) (200 points)* Working in groups, you are required to prepare an international business plan for a real or hypothetical product and present it to the class. The purpose of an international business plan is to help prepare a company to enter or expand in foreign countries. It should describe all the relevant external (e.g., economic, political, cultural) and internal elements that influence your product’s success in foreign markets. 3 An International business plan will include the following elements: 1. 2. 3. 4. 5. Identifying the product you would like to sell Selecting the potential country(ies) to market your product. Analyzing the potential marketability of your product in these new markets. Assessing the competition you will face. Identifying any limitations on trade, including tariff barriers, quantitative restrictions as well as non-tariff barriers to trade (i.e. regulations and standards). 6. Establishing a market entry strategy a. Choosing the entry mode (e.g., export, contractual agreement, licensing, joint venture, strategic partnership and investment). b. Designing the marketing plan (product, place, promotion and price) Each group may plan on spending up to 20 minutes for presentation, followed by a 10-minute question and answer period. Each group will also submit the business plan (about 12-page) on the day of the presentation. You may form your own group (5-7 members). The performance of your team (maximum: 140 points) and your evaluation by other members of the team (maximum: 60 points) will determine your group project grade. You are required to submit peer evaluation form. Case Analysis and Presentation (50 points) * Each group is required to present a case. The presenting group will also submit a written analysis of the case (4-6 pages, double-spaced). Cases are assigned to you on first-come first-served basis. You can download data for most of the cases from the website mentioned in your textbook. For some cases, data will also be posted on the blackboard. Please check with me for questions related the case you are presenting. *Each group member is also required to submit the “Peer evaluation form” no later than the last day of the class. *Each member of the group should attest (with a signature) to the statement that “We have abided by the UNCG Academic Integrity Policy on this assignment” on a separate cover page of the report. Scoring System for the Final Grade The following scoring system will be used for the final grade. Score 960-1000 920 - 959 870 – 919 830 – 869 Grade A+ A AB+ Score 790 – 829 750 – 789 710 – 749 670 – 709 Grade B BC+ C 4 Score 630 – 669 590 – 629 550 – 589 0 – 549 Grade CD+ D F TENTATIVE COURSE SCHEDULE Week Date Detail 1 6/30 Chapter 1. 2 7/1 7/2 Remarks Globalization The globalization of market The globalization of production The emergence of global institutions Drivers of globalization The roles of technological changes The changing demographics of global economy The changing foreign direct investment picture The changing nature of multinational enterprises The global economy of the 21st century The globalization debate Managing the global marketplace Group formation Case Presentation: Lenovo (Presenter: Kshetri) Chapter 2. National Differences in Political Economy Political system Economic system Legal system The determinants of economic development States in transition Chapter 3. Differences in Culture What is culture? Social structure Religious and ethical structure Language Education Culture and the workplace Cultural change Chapter 4. Ethics in International Business Ethical issues in International Business Ethical dilemmas The roots of unethical behavior Philosophical approaches to ethics Ethical decision making Case Presentation: Ikea (p. 36) (Group: TBA) Indonesia (p. 81) (Group: TBA) 5 Quiz 1 on 7/2 3 DMG Shanghai (p. 117) (Group: TBA) Google in China (p. 148) (Group: TBA) Exam 1 on 7/7(Chapters 1-4) 7/7 7/8 Chapter 6. The Political Economy of International 7/9 Trade 7/14 Instruments of trade policy The case for government intervention The revised case for free trade Development of the world trading system Chapter 7. Foreign Direct Investment Foreign Direct Investment in the world economy Horizontal Foreign Direct Investment Vertical Foreign Direct Investment Chapter 8. Regional Economic Integration Levels of economic integration The case for regional integration The case against regional integration Regional economic integration in Europe Regional economic integration in Americas Regional economic integration in elsewhere Chapter 9. The Foreign Exchange Market The functions of the Foreign Exchange Market The nature of the Foreign Exchange Market Economic theories of exchange rate determination 4 7/15 7/16 7/21 Case: Trade in Textiles (p. 236) (Group: TBA) Case: Comex (p. 269) (Group: TBA) Case: NAFTA (p. 303) (Group: TBA) Case: STMicro(p. 349) (Group: TBA) Exam 2 (Chapters 6-9) on 7/15. Case Presentation: Group and Case: TBA Chapter 12. The Strategy of International Business Strategy and the firm Global expansion, profitability and profit growth Cost pressures and pressures for local responsiveness Choosing a strategy Chapter 13. The Organization of International Business Organizational architecture Organizational structure Control system and incentives Organizational change 6 Quiz 2 on 7/9 Chapter 14. Entry Strategy and Strategic Alliances Basic entry decisions Entry modes Selecting an entry modes Greenfield venture or acquisition? Strategic alliances Case Presentation: Group and Case: TBA Chapter 16: Global Production, Outsourcing and Logistics Strategy, production and logistics Where to produce? Strategic role of foreign factories Outsourcing production: make or buy decision 5 7/22 7/23 7/28 Case: Wal-Mart (p. 443) (Group: TBA) Case: Unilever (p. 481) (Group: TBA) Case: Tesco (p. 513) (Group: TBA) Case: Microsoft (p. 349) (Group: TBA) Chapter 17: Global Marketing and R&D The globalization of markets and brands Market segmentation Product attributes Distribution strategy Communication strategy Pricing strategy Configuring the marketing mix New product development Chapter 18: 6 7/29 7/30 Global Human Resource Management The strategic role of International HRM Staffing policy Training and management development Performance appraisal Compensation International labor relations Final project presentations on 7/23-7/28 Case Presentation: Group and Case: TBA Final exam review/preparation Final exam on 7/30 (Chapters 12-14, 16-18) 7 Quiz 3 on 7/23 Instructor information Nir Kshetri is an Assistant Professor at Bryan School of Business and Economics, The University of North Carolina-Greensboro. Nir holds a Ph D in Business Administration from University of Rhode Island; an M.B.A. from Banaras Hindu University (India); and an M. Sc. (Mathematics) and an M. A. (Economics) from Tribhuvan University (Nepal). His undergraduate degrees are in Civil Engineering and Mathematics/Physics from Tribhuvan University. Nir’s previously held positions include faculty member at Management School, Kathmandu University (Nepal), visiting lecturer at Management School, Lancaster University (U.K.) and visiting professor at European Business School in Paris. During 1997-99, Nir was a consultant and a trainer for the Food and Agricultural Organization (FAO) of the United Nations, German Technical Cooperation (GTZ) and Agricultural Development Bank of Nepal. Nir’s book, The Rapidly Transforming Chinese High Technology Industry and Market: Institutions, Ingredients, Mechanisms and Modus Operandi (Chandos Publishing: Oxford) is forthcoming in 2008. Nir’s works have also been published in journals such as Foreign Policy, European Journal of Marketing, Journal of International Marketing, Journal of Asia Pacific Marketing and Logistics, Journal of International Management, Communications of the ACM, IEEE Security and Privacy, IEEE Software, Electronic Markets, Small Business Economics, Electronic Commerce Research and Applications, IT Professional, Journal of Developmental Entrepreneurship, First Monday, Pacific Telecommunications Review, Journal of Asia Pacific Business and International Journal of Cases on Electronic Commerce. He has also contributed chapters to several books including In the wave of M&A: Europe and Japan (Kobe University, RIEB Center, Kobe, Japan, 2007), M-commerce in North America, Europe and Asia-Pacific: Country Perspectives (Idea Group Publishing, 2006), Encyclopedia of Information Science and Technology (Idea Group Publishing, 2005), Indian Telecom Industry - Trends and Cases (The ICFAI University Press, 2005), The Internet Encyclopedia (John Wiley & Sons, 2004); Wireless Communications and Mobile Commerce (Idea Group Publishing, 2003); The Digital Challenges: Information Technology in the Development Context (Ashgate Publishing, 2003); Architectural Issues of Webenabled Electronic Business (Idea Group Publishing, 2003), Internet Marketing (2nd edition, Stuttgart, Germany: Schaeffer-Poeschel, 2001). Nir has presented over 60 research papers at various national and international conferences in Canada, China, Greece, India, Italy, Japan, South Korea, Sweden, Thailand, the Philippines and the U.S. He has also given invited talks at Cornell University, Duke University, Kobe University, University of Maryland (College Park) and Temple University. In 2008, the Kauffman Foundation awarded Nir a grant to study Entrepreneurial Firms in OECD Economies. Nir was the winner of the 2008 Bryan School Teaching Excellence Award. He was also awarded Pacific Telecommunication Council’s 2008 Meheroo Jussawalla Research Paper Prize for his work on the Chinese IPTV market. Nir was the runner up in the 2004 dissertation competition of the American Marketing Association's Technology and Innovations Special Interest Group and the winner of the 2001 Association of Consumer Research/Sheth Foundation dissertation award. He also won the first place in the Pacific Telecommunication Council’s Essay competition in 2001 and second place in the same competition in 2000. In May, 2006, the Information Resources Management Association (IRMA) presented Nir with the Organization Service Award for the Best Track Chair in the IRMA 2006 International Conference. Currently, Nir ranks 13th among the most popular authors of the NetAcademy Universe. Nir’s works have been featured in Foreign Policy’s Global Newsstand section (a publication of the Carnegie Endowment for International Peace) and in Providence Journal. He was pictured in the front page of Global Perspective, a publication of the Fox School’s Temple CIBER and Institute of Global Management Studies (Fall 2004). Nir has been quoted in magazines and newspapers such as Telecommunications, Greensboro News and Record and High Point Enterprise. 8 University of North Carolina at Greensboro Bryan School of Business and Economics MGT 301.11: Introduction to International Business Summer 2008 Course Participant Information and Course Commitment Form Please return this page by July 6. Your full name The name you preferred to be called Your hometown Your telephone number Your class standing (Soph., Jr., Sr.) and major Your educational and career goal Name of five global companies you would be interested to work for Other information you would like for me to know about you 9