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Chapter 15
Human Resources
Management
Section 15.1
Employees:
The Key to Success
Read to Learn
Define human resources management.
Describe how a company attracts and rewards
good employees.
Discuss what a human resources manager
should consider about a job applicant.
The Main Idea
A human resources manager finds new employees
for a company. Human resources staff members
assist new workers through training and
evaluations.
Key Concepts
Human Resources
Meeting Staffing Needs
Considering Job Applicants
Key Term
human
resources
the people employed in a business,
commonly referred to as employees
human
the process of finding, selecting,
resources
training, and evaluating employees
management
Key Term
job
description
a detailed outline of the duties,
qualifications, and conditions
required to do a specific job
compensation pay and benefits
Key Term
wage
an amount of money paid to an employee
on an hourly basis
salary
a fixed amount of pay for each week,
month, or year
Key Term
benefits
extra compensation that workers
receive such as health and life
insurance, sick leave, holiday pay,
and retirement plans
actively looking for qualified people
recruitment
to fill a job
Key Term
the process of verifying certain
background
information provided by a job
check
applicant
reference
someone who comments on a job
applicant’s character and
qualifications for a job
Human Resources
Another term for
employees is human
resources.
human resources
the people employed in a
business, commonly
referred to as employees.
Graphic Organizer
Skill
Knowledge
Labor
Employees
Productive Business
Experience
Meeting Staff Needs
The specific staffing needs of a business are
usually handled by a human resources
manager.
Writing a Job Description
When filling a job,
human resources
managers begin by
writing a job
description.
job description
a detailed outline of the
duties, qualifications, and
conditions required to do a
specific job
Writing a Job Description
A job description might require a certain level
of experience and education.
The job could also be part-time, full-time, or
temporary.
Figure 15.1
Job
Description
Pay and Benefits
To attract and keep
good employees,
businesses must offer
competitive
compensation.
compensation
pay and benefits
Pay and Benefits
Pay can be in the form
of a wage or a salary.
wage
an amount of money paid
to an employee on an
hourly basis
salary
a fixed amount of pay for
each week, month, or year
Pay and Benefits
Many jobs offer
benefits.
benefits
extra compensation that
workers receive such as
health and life insurance,
sick leave, holiday pay,
and retirement plans
Pay and Benefits
A pension plan is a retirement plan that is
funded at least in part by an employer.
Pay and Benefits
A profit-sharing plan makes an annual
contribution to an employee’s retirement fund
when the company makes a profit.
Pay and Benefits
With a 401(k) retirement plan, employees set
aside a percentage of funds from each
paycheck to go into their 401(k) investment
account.
Job Recruitment
Human resources
managers are
responsible for
recruitment.
recruitment
actively looking for
qualified people to fill a job
Job Recruitment
Most recruiters first consider filling a new job
with someone who already works for the
company.
Graphic Organizer
Job
Fairs
Referrals
Ads in
Newspapers
Ads in
Magazines
Recruitment
Sources
Employment
Agencies
Internet
Schools
Figure 15.2
Workplace Skills
Hiring Older Workers
More businesses are hiring people of retirement
age. Companies such as Home Depot and
Borders have joined with the American
Association of Retired Persons, or the AARP, in
a commitment to hire older workers.
Considering Job Applicants
The first step to selecting the right candidate
for the job is reviewing résumés and
application forms.
A résumé is a worker’s summary of academic
and work history.
Considering Job Applicants
The second step to selecting the right
candidate for the job is interviewing qualified
candidates.
Graphic Organizer
The Interview
The recruiter finds out
The candidate finds out
• If the candidate is right
for the job
• If this is the right job for
him or her
• How the candidate
communicates
• Answers to any
outstanding questions
Considering Job Applicants
The third step to selecting the right candidate
for the job is testing.
Testing helps companies make sure that job
candidates have the right skills and character
for a job.
Background Checks and References
The final step in
selecting the right
candidate is doing a
background check,
which includes
checking references.
background check
the process of verifying
certain information
provided by a job applicant
reference
someone who comments
on a job applicant’s
character and qualifications
for a job
You own a retail store. You want to hire a cashier
and want to make sure you hire someone who
won’t steal from you. You know that the federal
government has rules forbidding your use of a lie
detector, so you decide to give applicants a
psychological test to predict a tendency to steal.
Decision Making Do you think it is appropriate to
decide whether a person will steal based on the
results of a psychological test? Explain your answer.
Answer
Answers will vary but students should suggest that
it might not be fair to judge a person’s future
behavior based on the results of a psychological
test. However, it is smart for a business owner to be
very cautious when hiring.
1. What are human resources?
the people employed in a business
2. What do human resources managers do to
help businesses meet staffing needs?
they write a job description and advertise the
position and also recruit potential employees
3. What are the four steps to selecting the right
person for a job?
reviewing each candidate’s application and/or
résumé; screening people for the job;
interviewing qualified candidates; and checking
references
End of
Chapter 15
Human Resources
Management
Section 15.1
Employees:
The Key to Success