SCHOOL OF BUSINESS & ECONOMICS
Department of Management
Course Name:
Organizational Behavior
Course Code
& Section No:
MGT 321. 07
Semester:
Fall 2015
INSTRUCTOR AND DEPARTMENT INFORMATION
1. Instructor Name:
Dr. Ummaha Hazra
2. Office Room
NAC 836
3. Office Hours:
ST: 5:00 PM – 7:00 PM; MW: 10:45 AM – 11:15 AM; 1:00 PM – 2:30 PM
4. Office Phone:
55668200, Ext: 1753
5. Email Address:
ummaha.hazra@northsouth.edu
6. Department:
Management
7. Links:
North South University Website: www.northsouth.edu
School of Business & Economics Website: http://northsouth.edu/academic/sobe
Faculty Website: ummaha.weebly.com
COURSE INFORMATION
Class Time & Location
MW 11:20 AM – 12:50 PM NAC 602
Course Prerequisite(s)
MGT 210
Course Credit Hours
Course Description
3.0
This course is designed towards understanding the behavior of employees in work organization.
Topics include behavioral concepts and techniques used to enhance workers’ motivation,
satisfaction and productivity.
Course Objectives
Student Learning
Outcomes
-
To learn various organizational behavioral terms and concepts
To learn various motivational theories along with their criticisms
To learn some important leadership theories and their practicality
To learn how to relate learning from this course into practicality and application through
term paper
Upon successful completion of this course, a student should be able to:
1. Relate terms and concepts pertaining to organizational behavior into exams
2. Relate theories of motivation and leadership into practicality through group project
3. Solve case studies in group using OB terms and concepts
4. Interpret personality characteristics of a manager using observation method
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Learning Resources and Textbook(s)________________________________________________
Required Text:
Robbins, S.P., Judge, T.A. and Vohra, N. (2013). Organizational Behavior, 15th edition. Pearson.
Reference Text:
Robbins, S.P. & Judge, T.A. (2012). Essentials of organizational behavior, 12th edition. Pearson.
Luthans, F. (2008). Organizational Behavior, 11th edition, McGraw-Hill.
Teaching Methods________________________________________________________________
This course will utilize the following teaching/learning methods: in-class discussions and case
analysis, field work, written assignments, and oral presentations. The classes will aim to create a
participatory learning environment and therefore, the knowledge will be co-created by the students
and the instructor. Students are encouraged to raise questions, lead discussions and share
disagreements with the instructor and other students.
Class Schedule and Required Readings______________________________________________
Lecture /
Date
Lecture 1
Day
Monday
Lecture 2
Topics
Relevant Chapters
(Robbins & Judge)
Wednesday
 Ice-breaking through introduction and
discussion
 Looking into course outline
 What is organizational behavior?
Chapter 1
Lecture 3
Monday
 Diversity in organizations
Chapter 2
Lecture 4
Wednesday
 Attitudes and job satisfaction
Chapter 3
Lecture 5
Monday
Chapter 3 & 5
Lecture 6
Wednesday
 Attitudes and job satisfaction
 Personality and values
 Personality and values
Lecture 7
Monday
Chapter 6
Lecture 8
June 13
Wednesday
Lecture 9
Monday
 Perception and individual decision
making
 Perception and individual decision
making
 Deliverable: Group Report Phase 1
 Exam 1
Lecture 10
Monday
 Motivation concepts
Chapter 7
Lecture 11
Wednesday
Chapter 7 & 8
Lecture 12
Saturday
 Motivation concepts
 Motivation concepts and applications
 Motivation concepts and applications
Lecture 13
Monday
 Foundations of group behavior
Chapter 9
Lecture 14
Wednesday
 Foundations of group behavior
Chapter 9
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Chapter 5
Chapter 6
Chapter 8
Lecture /
Date
Lecture 15
Day
Topics
Relevant Chapters
(Robbins & Judge)
Chapter 10
Monday
 Understanding work teams
Lecture 16
Wednesday
Chapter 11
Lecture 17
Monday
 Communication
 Deliverable: Group Report Phase 2
 Exam 2
Lecture 18
Wednesday
 Leadership
Chapter 12
Lecture 19
Monday
 Leadership
Chapter 12
Lecture 20
Wednesday
 Leadership
Chapter 12
Lecture 21
Monday
 Power and politics
Chapter 13
Lecture 22
Wednesday
 Foundations of organization structure
Chapter 15
Lecture 23
Monday
Chapter 18
Lecture 24
Wednesday
 Organizational change and stress
management
 Deliverable: Group Report Phase 3
Group Presentation
Syllabuses for Exams___________________________________________________________
Midterm 1: Lecture 1-8
Midterm 2: Lecture 10-15
Final exam: Lecture 16, 18-24
Evaluation Criteria_____________________________________________________________
Criteria
Attendance
Exam 1
Exam 2
In-class case analysis (pop – ups)
Group Presentation & Report
Due on
Lecture 2 - 24
On the day of lecture 9
On the day of lecture 17
To be decided by the instructor
Last Class
Final Exam
TBA by the Dept.
Value
5%
20%
20%
10%
20%
(Presentation: 5%
& Report 15%)
25%
Policy on Late Assignments and Missed Mid-term Exams_____________________________
A penalty of 5% per day will be imposed on late assignments.
Instructor will hold the full discretion for granting extensions (for assignments or exams) which are
as a rule limited to only personal illness (formal documentation is required) or bereavement in the
direct family. If any student misses any exam due to the abovementioned situations, then a special
permission is required from the program department signed by the Department Chair in order to
verify the reason.
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The student should be prepared to sit for a comprehensive exam covering the syllabuses of both
Exam 1 and 2. The date of the make-up exam will be decided by the instructor after consulting
with the student.
Instructions for In-class Case Analysis / Workshop____________________________________
Students will form groups of 3 members in the class. I will provide the case in the class. I might
also select a mini case from the text book. Students should discuss about the issue in the case with
their peers and can also consult the book and will have to submit a short summary (maximum 2
pages) of their solution/critique of the issue. The submission should have the names and IDs of the
group members at the top of the page.
Instructions for Group Project, Presentation and Report________________________________
Group Project
A. Form a 5 member team. Submit the name of your team and team members by the end of 3rd
week of the class. This is your responsibility. I will then assign team numbers in the class.
B. The presentation and the report seek to explore an OB related issue through field work and
case study. You are to select a Bangladeshi organization which has tried to solve a business
problem by utilizing any type of OB strategies. The organization can be a small business, NGO,
shop, big corporation, restaurant, bank, buying house, school, university etc. (not limited to this
list).
C. You can investigate any OB related problem – for example, improving employee turnover rate,
reducing customer complaint by employee training, improving diversity in organizations,
maximizing team performance by reducing conflict etc. (not limited to this list)
D. The teams are expected to let the instructor know about the organization they have selected to
work on and about their access point (managers in the selected organization) during office hours
and / or through emails.
Group Report
Phase 1
Due on: Lecture 8
Page Limit: Maximum 5 pages
What should be in the Phase 1 report?
1. Title
2. Team name, number and the names of team members
3. Organization Profile (Type of business they are in, how long they are in this industry, employee
number, organization structure etc.)
4. SWOT analysis for the organization your team have selected
a. You can use bullet points or narratives whichever writing style you prefer
Phase 2
Due on: Lecture 16
Page Limit: Maximum 4 pages
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What should be in the Phase 2 report?
1. Title
2. Team name, number and the names of team members
3. What was the business problem? A detail discussion is expected.
Hint: Connect concepts from class discussions and chapters relevant to your particular problem
Phase 3
Due on: Lecture 24
Page Limit: Maximum 10 pages
What should be in the Phase 3 report?
1.
2.
3.
4.
5.
Cover page (Title, Team number and name of the team members etc.)
Brief profile of the organization
Summary of the business problem investigated by the team
What were the alternative OB strategies considered by the organization to solve the problem?
Which strategy was chosen? Why? What were the decision criteria for choosing this particular
strategy?
6. Was the problem solved? Did the organization achieve its goal? If successful, how was the
success measured / described / analyzed by the organization? If the implementation initiative
failed, then what were the reasons for the failure? What can they try next?
7. How did the manager’s personality influence the solution / choice of alternatives?
You can use your own headings as you deem fit for the report. The point at issue is that the report
should answer the above mentioned questions. Please use proper referencing (APA style) for
contents used, and/or ideas generated from other sources. Not providing proper references is
plagiarism even if you express the ideas in your own words.
Group Presentation
Due on: Lecture 24
Everyone in the team is expected to present
Provide a hard copy of the slides to the instructor before your presentation starts
Allotted time: 10 minutes
Useful tip: It has been shown in research that one slide per minute of presentation (or even less) is
most effective. Keep your slides clean by using minimum texts and a lighter background.
 What should be in the presentation slides?
1.
2.
3.
4.
Title, team number and name of the team members
Very brief information on the organization and its business
What was the business problem faced by the organization?
What were the alternative OB strategies considered by the organization to solve the
problem?
5. Which OB strategy was chosen? Why? What were the decision criteria?
6. Was the problem solved? Did the organization achieve its goal? If successful, how was
the success measured / described / analyzed by the organization? If the project failed,
then what were the reasons for failure? What can they try next?
Grading Policy_________________________________________________________________
NSU grading policy will be followed.
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Course Management____________________________________________________________
Every effort will be made to carry on the classes and other course activities as laid out in this
outline. However, external situations may sometimes interfere with the plan and in those cases NSU
policies will be followed.
Other Instructions______________________________________________________________
Attendance is a part of the grade and students missing lectures will lose points. For first 2 missed
classes 1 percentage point will be deducted. From then on, 1 percentage point will be deducted for
each missed class. Students are expected to arrive at the lectures on time. If anyone is late for an
unavoidable situation, then she/he must let the instructor know about it after the class to ensure the
attendance.
Students should keep all their communication devices (such as mobile devices, ipod, beepers,
pagers etc.) turned off during the class.
_______________________________________________________________
The instructor holds the right to modify this outline at her discretion.
Hope to have a great time with you 
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