Running Head: BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Blue Jeans for Babies: A Public Relations Campaign for a Nonprofit Organization March of Dimes Virginia Hicks Spring Hill College 1 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 2 Abstract March of Dimes is a nonprofit organization that helps premature births. In November, March of Dimes’ hosts an annual event called Blue Jeans for Babies. The project manager helps to create and implement a multi-level communication campaign for the Alabama Chapter. This project entailed creating a social media campaign, creative material, and a fundraising campaign called “Dime Donations.” The project was implemented during a 12 week timeframe. This project was examined through the lens of the Two-Way Symmetrical Theory. The project results were reported up to November 11 and this was ongoing campaign that lasted until November 20. BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 3 Table of Contents Situational Analysis ............................................................................................................ 4 Background ..................................................................................................................... 4 Rationale ......................................................................................................................... 5 Purpose ............................................................................................................................ 5 Research Question........................................................................................................... 6 Research .............................................................................................................................. 6 Nonprofits: Fundraising and Volunteers ......................................................................... 6 Nonprofits Use Facebook for Fundraising ...................................................................... 8 Two-Way Symmetrical Theory ...................................................................................... 9 Strategies and Tactics........................................................................................................ 10 Target Audiences .......................................................................................................... 10 Timeline ........................................................................................................................ 11 Material and Budget ...................................................................................................... 14 Measurements ................................................................................................................... 15 Facebook ....................................................................................................................... 15 Dime Donations ............................................................................................................ 16 Conclusion ........................................................................................................................ 17 Discussion ..................................................................................................................... 17 Reflection ...................................................................................................................... 20 References ......................................................................................................................... 22 Appendices ........................................................................................................................ 25 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 4 Situational Analysis Background In 1938, President Franklin D. Roosevelt created a foundation called the National Foundation for Infantile Paralysis. Roosevelt founded this organization to help fellow polio patients to receive aid programs and to fund research for vaccines (Rose, 2010). The famous radio announcer, Eddie Cantor, urged the nation to send “dimes” to the President. Cantor’s play on words inspired a nationwide fundraising campaign. Thousands of dimes were sent to the White House to show support. This coined the phrase “March of Dimes.” March of Dimes’ mission statement is to “improve the health of babies by preventing birth defects, premature birth and infant mortality” (Our Cause, 2015). In 2003, March of Dimes started a Prematurity Campaign to raise awareness and find causes for premature births. March of Dimes organizes many fundraising events throughout the year to help raise awareness. Specifically, November is Prematurity Awareness Month and November 17 is World Prematurity Day. The March of Dimes chapter in Alabama is hosting a fundraising event called “Blue Jeans for Babies” on November 20 to celebrate Prematurity Day. Since 1997, the Alabama March of Dimes Chapter has raised $2.4 million through its Blue Jeans for Babies Day (Gilbert, 2015). The GuideStar Nonprofit Profile reported in 2013 that March of Dimes revenue was estimated at $207.5 million. Their operating revenue ended the year with $241.8 million due to volunteers and donors (GuideStar, 2015). In 2014, the annual March of Dimes report stated that donors and volunteers raised $198.8 million. Comparing 2013 to 2014, a $10 million difference was observed and was not as effective as previous years. The BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 5 cause of change could have been donors not giving the same amount of money, or volunteers spending their time elsewhere. In 2002, there were approximately 1.32 million nonprofits registered with the Internal Revenue Service (IRS) (Brice & Pettijohn, 2014). By 2014, approximately 1.44 million nonprofits registered with the IRS. This is an 8.6 percent increase from 2002 and this increased the competition between nonprofits to retain donors. Rationale The diverse range of nonprofits gives individuals the opportunity to find an organization that they are passionate about, but nonprofits face the challenge of being in competition with others for donations and volunteering. March of Dimes creates new ways of fundraising to reach donors’ minds, wants, and opportunities of engagement. Purpose Fundraising is a crucial component for nonprofits. Nonprofits are forced to keep up with the times because their old ways and methods of fundraising are ineffective and outdated. Because nonprofit organizations are constantly competing with one another, they are driven to come up with new ways to raise money and keep volunteer participation. Money is a valuable resource, many nonprofits have begun to utilize social media due to its low cost and wide reach. It is essential for nonprofits to continue to conceptualize potential donors who are subjected to requests of many other nonprofits. Social media is an outlet that allows nonprofits to be able to reach their donors in a new way. Organizations not only can connect to disseminate information to the public, but also can encourage professional networking through social media. Nonprofits BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 6 need to build relationships with donors, not just for money, but to create a lifetime investment. Results of this project will be evaluated through the lens of Two-Way Symmetrical Theory. Research Question Nonprofits pave the way to finding solutions to problems that seem unsolvable. Peter Frumkin defends this idea by stating, “In reality, nonprofits have a set of unique advantages that position them to perform important societal functions neither government nor the market is able to match” (Brooks, 2006, p. 304 ). The project manager hopes to answer the following question: Can a multi­level communication campaign influence donor activity and local business’ participation for a nonprofit organization? Research Nonprofits: Fundraising and Volunteers Nonprofits in the United States have been steadily growing throughout the past decade. This rapid growth is considered beneficial because of government efforts, services provided by nonprofits, and the overall greater provision of good (Bose, n.d). Bose stated, “However, the increasing number of nonprofits also increases the competition for limited resources” (p. 1). These private sources allow nonprofits to provide public or private goods. Nevertheless, donations are dependent on the economic realities. Over the last decade, the economy has not grown at the same pace as nonprofits (Bose, n.d.). This makes competition between nonprofits a pressing issue. Erwin and Landry (2015) stated that “fundraising is a means for enhancing financial resources in an environment characterized by rising cost, shrinking reimbursements, and limited access to capital” (p. 97). Nonprofits strive to do the impossible by providing BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 7 necessary goods and services to people without the capital to back them up. The increase in competition for charitable dollars is stressful, but nonprofits must determine how to best measure and improve fundraising effectiveness (Erwin, & Landry, 2015). Mary Ann De Barbieri (2005) said, “It takes more than a compelling cause to be successful” (p 13). De Barbieri (2005) created a five-step process to have a successful fundraiser: readiness, research, reality, relationships, and the request. Fundraising is not looking for handouts, but looking for funding partners. Working to develop lifetime donor relationships is a commitment that takes time and resources. Fundraising is greatly affected by the economy. During a time of recession, donors and volunteers’ concerns lie elsewhere. The volunteer rate for nonprofits has steadily declined over the years. In 2013, 62.6 million adults (24.5 percent of the United States populations) volunteered at least once. Only 15.1 million people (6.1 percent) volunteered on an average day in 2013 (McKeever & Pettijohn, 2014). The years 2003, 2004, and 2005 had the highest rate of 28.8 percent. Volunteers are crucial to the success of nonprofits. McKeever and Pettijohn (2014) report that “the time volunteers spent in 2013 was worth an estimated $163.0 billion” (p. 13). This shows that volunteering is a vital revenue for nonprofits. Stebbins (2009) states that the growth of nonprofits is “ever more important in an era of governmental budget cutting exercised in parallel with an increasing need for a huge range of human services” (p. 155). Volunteers are a part of human services that fit into society; their efforts contribute to community involvement. Volunteers give nonprofits life and allow them to thrive without monetary expense. Volunteering is one of the most important ways in which donors can show their support for the organization. Donors enjoy giving their time and money to nonprofits because of the BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 8 “benefits from the output, the warm glow they receive, out of self-interest or altruistic concerns about the society” (Bose, n.d., p. 3). Not only does their work help a cause, but it can also help with one’s self-image. Nonprofits Use Facebook for Fundraising It is often mistaken that fundraising is one of the sole means for nonprofits to get out information to donors. Instead, donors and volunteers are able to find nonprofits through social networks. In 2014, Creedon reported that an overwhelming 88% of nonprofits say their most important communication tool is their website and email. Nonprofits also reported that 97% of them have a Facebook page. Nonprofits use social media as a megaphone, engaging their communities by announcing events and sharing organization information (Creedon, 2014). Using social media as a megaphone pays off. Klie (2012) states that, “The average social media community has grown dramatically since 2009. The number of Facebook followers is up 161 percent; Twitter followers are up 535 percent; and Linkedin members have more than tripled” (p. 27). Nonprofits are turning to social media and other low-cost communication technologies to influence supporters (Perlstein, 2011). Nonprofits are taking advantage of social movements by generating impact through social media, online video, texting, and technology related strategies. Today, many nonprofits are striving towards using simple technology to strengthen their organizations, the use of new tools and strategies to strengthen their programmatic efforts (Perlstein, 2011). Nonprofits can capitalize their media by staying consistent and up to date. Heyman remarks, "The biggest pitfall that nonprofits fall into is creating a presence and then letting it dwindle" (Kile, 2012, p. 27). BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 9 According to contemporary findings, supporters are more willing to stay involved if social media is alive and active. Facebook has revolutionized social networking. There are over 500 million users around the world (Vericat, 2010). Vericat (2010) interviewed Randi Zuckerberg, author of The Networked Nonprofit, and stated that people are starting to tap into fundraising through social networks. Zuckerberg said, “Through social media, people not only donate money, but even more importantly, their reputation and identity” (p. 177). Every time that someone likes a page or joins a cause through Facebook, their friends see what they support and what issues matter to them. This action can start trending online, gain traffic, and recruit new followers, donors and volunteers. Facebook allows organizations to create stories to inform and inspire people, making it a powerful platform (Vericat, 2010). Facebook is a free tool that requires little technical expertise, allowing nonprofits to express their organization however they choose. Two-Way Symmetrical Theory The Two-Way Symmetrical Theory is one of the four public relations models created by Grunig and Hunt (1984). The Two-way Symmetrical Theory differs from the other three models because, “the first three models reflect a practice of public relations that attempts through persuasion to achieve the organization’s goals” (Baskin, Heiman, Lattimore, & Toth, 2012, p. 62). The Two-Way Symmetrical model reflects on balancing self-interest with the interest of another group. Baskin et al. (2012) said that Two-Way Symmetrical Theory “focuses on the use of social science research methods to achieve mutual understanding and two-way communication rather than one” (p. 62). Grunig and Hunt (1984) described the nature of this BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 10 theory to be balanced, where communication flows both to and from publics. The goal of this model is “building relationships” that will mutually benefit parties, policies and actions (Cameron, Reber, Shin & Wilcox, 2013). Grunig and Hunt (1984) said, “The public relations staff brings the two groups together, and, as long as both communicate well enough to understand the position of the other, the public relations effort will have been successful” (p. 23). Today professional leaders and educators are the main supporters because this is “practiced in organizations that engage an issue identification, crisis and risk management, and long-range strategic planning” (Cameron et al., 2013, p. 53). Grunig argues that the Two-Way Symmetrical Model is the most ethical because all parties involved are part of the resolution to the problem (Baskin et al., 2012). A public relations professional helps the decision maker find new ways of thinking through a problem, this creates a circumstance where people can put their heads together to find a solution (Grunig & Hunt, 1984). Strategies and Tactics Target Audiences March of Dimes’ main mission is to focus on mothers and premature babies. The target audience for this project is women aged 25 and up. Fundraising efforts will target local businesses that cater to women and mothers. The project manager found this demographic to be important because mothers are the main target audience affected by the work of March of Dimes. The March of Dimes Alabama Chapter Facebook analytics is 83 percent female and 16 percent male. Females from the age of 25-34 are the top age range at 34 percent, followed by 35-44 at 25 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 11 percent and 45-54 at 11 percent. Other targeted audiences include the Spring Hill College campus and residents around the country that the project manager knows. Timeline The project manager created a 12- week timeline for the project to be constructed and implemented. The project manager helped produce content and fundraising efforts for “Blue Jeans for Babies.” The first step was to conduct a face-to-face meeting with Elizabeth (Riley) McDuff, the Community Director for March of Dimes Alabama Chapter (see Appendix A). During the meetings and emails, a list of goals and deadlines were constructed of what the manager should do over the next 12 weeks. The list entailed a social media campaign, flyers, a brochure, and a fundraising goal of $1,120.15. This total amount was chosen because this was the date of Blue Jeans for Babies. Fundraising efforts began within the first three weeks. The first fundraising efforts the project manager implemented were ‘Blue Jeans for Babies’ t-shirt sales (see Appendix B). Tshirt sales were completed by October 1 and the t-shirts were worn on November 20. Another way the project manager received donations was by creating her own personal campaign called “Dime Donations.” The project manager drafted a letter that was targeted to local businesses asking them to participate in “Dime Donation” buckets. The businesses were selected based on the consumer, women and mothers 25 and older. The local businesses received this letter seven weeks out from the day of the event (see Appendix C). The project manager personally delivered the letters and asked the manager and/or owners to partake in “Dime Donations.” Local business manager or owner(s) were asked to set out the “Dime Donation” bucket on their counter or BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 12 payment area for the first three weeks of November. The project manager followed up with a phone call a few days later. When the local business accepted the challenge, the money raised inside their bucket would be matched. The money was collected on November 21. Success was not determined by the number of donations, but relationships built with local businesses and how they supported Prematurity Awareness Month. If businesses are not responsive to this bucket, the project manager had another way of fundraising. The social media campaign was conducted through the March of Dimes Alabama Chapter's Facebook page. The campaign was implemented for three weeks starting on October 30 and ending November 20 (see Appendix D). McDuff shared the administrative passcode with the project manager so she could upload posts and evaluate analytics. The social media campaign was ready by the third week of October. Each week varied in posts, and more posts were implemented closer to the day of the event. Week one, October 30 to November 5 had four posts. Week two, November 6 to 12 had four posts. Week three, November 13 to the 20 had 10 posts. Each post was designed as infographics. If the posts did not show engagement, the project manager would update the content to images and words, or a new infographic. Images for the infographics were either obtained through March of Dimes Photobucket or created through Adobe Illustrator and InDesign. The project manager rented Adobe Suite on her computer and used the Adobe Suite at the Spring Hill College Library. After the event was over, Facebook analytics were evaluated. The project manager compared Facebook analytics from October 30 to November 30 of 2014 to 2015. Evaluations were made on the Facebook page’s number of likes, reach, and post average. Each post was examined by number of people reached, likes, comments, BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 13 shares, post clicks, and photos viewed. Also, each posts engagement rate was calculated (see Appendix E). This was important because this told the project manager how engaging the page and posts were. If Facebook analytics did not show increased results from 2014 to 2015, the manager evaluated on how to change the content to gain more results in likes, reach, and post views. The project manager also created a Prematurity Awareness Month template for feature stories that were shared throughout the campaign (see Appendix E). Two flyers were designed (see Appendix G). The flyers were hung in local businesses that partook in the “Dime Donation” bucket. The first flyer focused on the event of “Dime Donations,” and the second flyer focused on Prematurity Awareness Month. A brochure was produced for the Blue Jeans for Babies 2016 event (see Appendix H). The brochure was designed through Adobe Illustrator and InDesign. McDuff sent the project manager a set of design guidelines used by March of Dimes. The brochure was a zip tri-fold and was due on November 6. The last fundraising efforts were held on Spring Hill College’s campus. The project manager conducted a personal “Dime Donation” the first three weeks of November. For these three weeks, the manager wore the same Blue Jeans for Babies t-shirt and sat in the school cafeteria during common hour at a table collecting change from students, faculty, and staff. The project manager also carried around a “Dime Donation” bucket for three weeks. Lastly, the project manager mailed out “Dime Donation” letters to friends, family, and local PR and Advertising agencies (see Appendix I). This was mailed out the last week of October. All donations mailed back were shipped to McDuff at the March of Dimes office in Mobile. BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 14 All money that was raised was recorded (see Appendix J). The “Dime Donations” on Spring Hill’s campus were recorded every three days to protect the planner against fraud accusations. The money raised within the three weeks was given to McDuff the fourth week of November. McDuff and the project manager counted the “Dime Donations.” The project was evaluated through the lens of Two-Way Symmetrical Theory. The project manager found this theory to be applicable because fundraising efforts are not just about asking for money, but also about building relationships between donors and organizations. This was achieved through the direct line of communication to the manager from March of Dimes and “Dime Donation” participants. Reaching the fundraising goal was important but not as important as maintaining old and creating new relationships with the local businesses, students, faculty, and staff. Material and Budget The project manager aimed to make every task free of charge because the project was completed with a nonprofit. Materials used for this project were a car, paper, envelopes, stamps, crepe paper, paint, and buckets. McDuff gave the project manager March of Dimes envelopes, paper, and postage for the Dime Donation letters. McDuff also lent the project manager 12 buckets for “Dime Donations” and paint for posters. The flyers were printed on Spring Hill College’s campus through the project manager’s student account. Crepe paper used for the posters was supplied by the Campus Programing Board on Spring Hill’s campus. BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 15 Measurements In August, the project manager became a consultant for the March of Dimes Alabama Chapter. After discussing with McDuff, the project planner needed to create social media content and design pieces for the event. The project manager took on a personal goal of creating her own fundraising campaign called “Dime Donations.” The project results were reported as of November 11 and this is an ongoing campaign that will last until November 20. The numbers will be updated on the date of the presentation day, December 4. Facebook The project manager had a goal to gain more likes for the March of Dimes Alabama Chapter’s Facebook page, Facebook analytics were collected from October 30 to November 20, 2014 and 2015. From October 30 to November 20, 2014 the numbers of likes for the page went from 1,796 to 1,828. There was an increase of 32 likes during this timeframe. The first week of 2014 went from 1,792 likes to 1,797, increasing by five likes that week. The first week of 2015 went from 2,150 likes to 2,161, increasing by 11 likes that week. The second week of 2014 went from 1,798 likes to 1,809 likes, increasing by 11 likes that week. The second week of 2015 went from 2,162 likes to 2,174 as of November 11, increasing by 12 likes. The total average reach for October 30 to November 20, 2014 was 550, the average post reach was 529. As of November 11, 2015 the total average reach was 1,050, an average post reach of 1,020. An updated number will be added December 4 in a packet in the back of the folder. Each post was designed as an infographic to gain engagement. Each post was organic. The posts (see Appendix D) from October 30 to November 11 show the number of people BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 16 reached, likes, comments, shares, post clicks, and photos viewed. The October 30 post reached 711 people, 16 likes, 0 comments, 1 shares, 22 post clicks, and 15 photo views. Post engagement rate was 2.39 percent. October 31 post reached 238 people, 7 likes, 0 comments, 0 shares, 6 post clicks, and 6 photo views. Post engagement rate was 2.94 percent. November 1 post reached 996 people, 17 likes, 0 comments, 22 shares, 23 post clicks, and 14 photo views. Post engagement rate was 3.92 percent. November 4 post reached 3,527 people, 26 likes, 0 comments, 41 shares, 85 post clicks, and 19 photo views. Post engagement rate was 1.90 percent. This post had five comments, but because of privacy settings the project manager could not read what they posted. The November 4 post got one negative feedback of hiding the post. November 6 post reached 662 people, 6 likes, 0 comments, 0 shares, 14 post clicks, and 12 photo views. Post engagement rate of 0.91 percent. Nov. 8 post reached 875 people, 9 likes, 0 comments, 16 shares, 14 post clicks, and 7 photo views. Post engagement rate of 2.86 percent. November 9 post reached 596 people, 10 likes, 1 comments, 12 shares, 10 post clicks, and 7 photo views. Post engagement rate of 3.86 percent. November 11 post reached 426 people, 9 likes, 1 comments, 0 shares, 39 post clicks, and 33 photo views. The one comment was left by Ashley Wheeler Toms saying, “Incredible stats March of Dimes Alabama Chapter! Thanks for working hard to give every baby a fighting chance at life.” Post engagement rate of 2.35 percent. These numbers helped the project manager understand how successful each post was. Dime Donations The Dime Donation Buckets were distributed on October 30 to 10 local businesses. The 10 local businesses were Tropical Smoothie, Cara & Company, Holiday Inc., 4Bags, Mr. Gene’s BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 17 Beans, Latte Da Coffee Shop, Adrenaline, Andree’s, M&F Casuals, and Sandra’s Place. The local businesses were challenged to keep their bucket on display for three weeks. The project manager sold four ‘Blue Jeans for Babies’ t-shirts and amounting to $80.00. As of November 11, the total amount of the local businesses was $63.35. This total is not the matched price that some local businesses have agreed upon. Throughout Spring Hill’s campus, the project manager has collect $136.46. The Dime Donation letters have amounted to $110.00. The “Dime Donation” campaign will be completed and collected by November 22. Conclusion Discussion Nonprofits have a crucial role of providing public goods and services, but nonprofits cannot provide these goods and services without the community's time and money. The number of nonprofit organizations is rising much faster than the rate of donations. How are nonprofits keeping and gaining new and old supporters? Nonprofits are finding alternative solutions, such as social media to appeal to supporters. The project was examined through the Two-Way Symmetrical Theory created by Gruing and Hunt in 1987. The Two-Way Symmetrical Theory is achieving mutual understanding and creates communication to and from publics. Relations between the public and nonprofit are crucial to success. At the beginning of the project, the project manager asked, “Can a multi­level communication campaign influence donor activity and local business’ participation for a nonprofit organization.” Results of the project show that multi-level communication campaign has been successful up to November 11. The project manager had successes in gaining new BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 18 donors and supporters through social media and fundraising efforts. With the theory in mind, the project manager balanced the self-interest of both groups, so the project manager expected new donors and supporters. The project manager used direct forms of communication to create a relationship with businesses and Spring Hill College students, faculty, and staff. The efforts made were to open up a dialogue with the project manager. Out of the 25 businesses asked, 10 businesses committed to the “Dime Donation” buckets. As of November 11, the project manager believes that the fundraising goal will be accomplished through the “Dime Donation” letters, buckets and donations. Reflecting back on the theory, the local business only took interest because they had a self-interest in helping March of Dimes. The project manager worked with businesses individually when it came to the “Dime Donation” buckets. Some businesses could not match the bucket cost due to financial reasons, but were still willing to do the bucket. This allowed some local business to partake in the “Dime Donation” without a conflict of interest. It also let shoppers know that the local businesses were willing to help a nonprofit such as March of Dimes, in hopes that their customers would give change to the cause. The project manager engaged with the students and faculty by sitting in the back of the cafeteria as well as approaching them and asking if they would like to donate. With the theory in mind, the project manager knew that the new donors would be students who would not have a lot of money. Instead of asking students for a larger donation, the project manager asked them for loose change. This allowed students to participate in the cause without taking a hit to their monthly spending. Although, the manger did run into implications along the way. The first BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 19 being, that people do not carry change because so many people use cards. The second implication was that students did not want to donate because of financial reasons or had no interest. The project manager would not force people to give to her cause, but highly encouraged spreading the word about her “Dime Donations.” The third implication the project manager discovered was not regulating and being able to consistently check-up on the “Dime Donation” buckets and letters. If the project manager did a consistent check-up or a follow up letter, would the donations have resulted in a higher number? The project manager’s speculations were correct about social media. As shown in the first two weeks, the Facebook post had shown a positive increase regarding engagement from 2014 to 2015. The number of page likes per week increased from 2014 to 2015. The average post reach increased by 500 people from 2014. This shows the infographics had a high rate of engagement, due to reach, likes, and shares. Even though the results were only compared the first two weeks, there was still an increase. The full Facebook evaluation will be updated on the presentation day, December 4. Each post was truly organic, so what if the project manager was able to boost each post, or selected post? Would the outcome of the analytics be the same? Most posts were scheduled before 8 a.m. The posts were placed at this time to gain a higher reach of audience. After looking at the Facebook analytics, the project manager would have liked to change some posts to later in the evening before 8 p.m. when the fans are online the most. The post reach is shown to be the highest at this time. After observing this, the project manager changed some of the posts after November 11 around 8 p.m. Updated information on posts after November 11 will be in the packet in the back. BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 20 The project manager’s efforts have been successful up to November 11. With the help of McDuff, the project manager was able to complete and prove that completing a multi-level communication campaign alone is possible. The project manager is able to leave the Alabama Chapter of March of Dimes with a new Facebook and fundraising campaign. Even though the campaign does not end until November 20, the project manager has seen positive results by using the Two-Way Symmetrical Theory and has bright hopes that the fundraising goal will be met. Reflection My decision to work as a consultant for this project was based on a couple of factors. The first factor was that I genuinely wanted to work with a nonprofit for my seminar. Over the last few years, I have watched countless individuals work on different forms of projects, and as I watched, I realized that working for a nonprofit would be best for me. By working with March of Dimes, I gained knowledge and appreciation for what services many nonprofits provide. I especially gained appreciation for employees like McDuff. As the project manager, I realized that working for a nonprofit is very difficult work. The second factor that impacted me to work with March of Dimes was having a desire to do nonprofit work once I graduate. I would love to work for a nonprofit, but not as a full time employee. I would love to partake on a board or committee because I believe it is very beneficial to myself and my community. If I could redo this next year, I would like to change a few things. First, I should have researched more on local businesses and have been more proactive about asking. Such as, finding businesses that have a higher cash in-flow and out-flow, so that people would want to BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 21 donate their loose change to the “Dime Donation” bucket. I would have liked to ask at least 50 business, and have at least 20 businesses commit. Second, I should have made a contract that a business would have signed when committing to the bucket. The contract would include the rules of the bucket, and if they were willing to match or not match the bucket. This would have been helpful with organization. I felt at times I was a little unorganized, and thought I was not going to make my own personal deadlines, but was able to catch up and stayed up to date with my project. To work for a nonprofit, one must be humble and dedicated. I am more aware of the hard work that goes unnoticed and unrecognized by nonprofits. I know my contribution was small, but I know it will help a family in some shape or form. I believe that nonprofit work is some of the best work out there. I would still like to be connected to March of Dimes as I grow older because I feel like my small step helped make a difference in the world. 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BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendices Appendix A: Emails exchanged with McDuff Appendix B: ‘Blue Jeans for Babies’ T-Shirt Sales Appendix C: “Dime Donation” Letters to Local Businesses Appendix D: Facebook Posts Appendix E: Equation for Post Engagement Rate Appendix F: Prematurity Awareness Month Template for Feature Stories Appendix G: Flyers Appendix H: 2016 Brochure Appendix I: Dime Donation letters to friends, family and local PR and Advertising agencies Appendix J: Money Raised 25 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix A Emails exchanged with McDuff 26 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 27 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 28 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 29 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 30 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 31 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Example of a basic template 32 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix B ‘Blue Jeans for Babies’ T-Shirt Sales 33 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Sold Blue: 0 Orange: 0 Green: 1 Purple: 2 Pink: 0 Total Sales: 3 Funds: $60.00 34 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix C “Dime Donation” Letters to Local Businesses 35 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 36 Virginia (Ginny) Hicks 4000 Dauphin St. #472 Mobile, AL 36608 (801)-718-4588 Oct. 19, 2015 Greetings, My name is Virginia (Ginny) Hicks, and I am a senior at Spring Hill College. As a Communications major, we are required to do a senior seminar project. For my project, I paired up with March of Dimes. March of Dimes is a national non-profit organization that works to improve the life and health of mothers and their premature babies. November is Prematurity Awareness Month. In November, March of Dimes puts on a event called “Blue Jeans for Babies.” World Prematurity Day is celebrated on November 17; the Alabama Chapter is celebrating this day and hosting this event on November 20. We are not only trying to fundraise for this event but raise awareness. I am challenging local businesses and asking them to help raise awareness in November. I challenge your business to accept my Dime Donation Bucket. The bucket will be placed on your counter for the first three weeks in November. People can donate any amount of money into the bucket. Whatever money is raised inside the bucket, your business must match. I also encourage your business to take on these few tips for November. ● Wear purple! Capture your employees or even customers supporting this cause and post it on social media and tag us #ALBlueJeans #purpleforpreemies #marchofdimes #bluejeansforbabies ● Program to have marchofdimes.com be on your websites homepage ● Invite your staff or customers to share their own stories relating to the March of Dimes Mission –feature their stories at your business. ● Turn your enviroment purple: banners, flyers, ribbons, lights, message boards, etc. ● Post prematurity messages on your social media. Use the hashtag #ALBlueJeans #purpleforpreemies #marchofdimes #bluejeansforbabies ● Change your Facebook cover photo to the prematurity awareness cover photo ● ON NOVEMBER 20, make sure all your employees wear purple tops and blue jeans to show support for Blue Jeans for Babies. I would truly appreciate your help in helping me raise awareness for March of Dimes! Thank you for your time, Virginia (Ginny) Hicks BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix D Facebook Posts 37 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 38 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 39 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 40 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 41 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 42 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 43 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 44 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 45 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 46 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 47 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 48 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 49 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 50 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 51 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 52 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 53 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 54 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix E Equation for Post Engagement Rate 55 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 56 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix G Prematurity Awareness Month Template for Feature Stories 57 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Example: 58 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix H Flyers 59 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 60 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 61 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix H 2016 Brochure 62 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 63 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 64 Appendix I Dime Donation letters to friends, family, and local PR and Advertising agencies BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 65 Virginia (Ginny) Hicks 4000 Dauphin St. #472 Mobile, AL 36608 (801)-718-4588 Oct. 28, 2015 Family and Friends, I cannot believe I am a senior at Spring Hill College. As a Communication Arts major, I am currently working on my senior seminar project. For my project, I paired up with March of Dimes. March of Dimes is a national non-profit organization that works to improve the life and health of mothers and their premature babies. November is Prematurity Awareness Month. In November, March of Dimes puts on a event called “Blue Jeans for Babies.” World Prematurity Day is celebrated on November 17; the Alabama Chapter is celebrating this day and hosting this event on November 20. I am challenging my friends and family to “Dime Donations.” Dime Donations was inspired by the famous comedian Eddie Cantor, who created the name “March of Dimes.” He asked millions of families to send in dimes to White House for March of Dimes. I wish I could send out a million letters to help collect dimes, but this is where I need your help. Challenge your friends or coworkers for Dime Donations. Please send in all your dimes, and if you have any other cents, please send more. On NOVEMBER 17, make sure you wear purple for World Prematurity Day! All dimes (and other change) can be sent to, Elizabeth McDuff- Dime Donations 205 Lambert Ave # A Mobile, AL 36604 Thank you for your time and supporting my senior seminar! Virginia (Ginny) Hicks BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN 66 Virginia (Ginny) Hicks 4000 Dauphin St. #472 Mobile, AL 36608 (801)-718-4588 Oct. 28, 2015 Greetings, My name is Virginia (Ginny) Hicks, and I am senior at Spring Hill College. As a Communication Arts major, I am currently working on my senior seminar project. For my project, I paired up with March of Dimes. March of Dimes is a national non-profit organization that works to improve the life and health of mothers and their premature babies. November is Prematurity Awareness Month. In November, March of Dimes puts on a event called “Blue Jeans for Babies.” World Prematurity Day is celebrated on November 17; the Alabama Chapter is celebrating this day and hosting this event on November 20. I am challenging local agencies and firms to “Dime Donations.” Dime Donations was inspired by the famous comedian Eddie Cantor, who created the name “March of Dimes.” He asked millions of families to send in dimes to White House for March of Dimes. I wish I could send out a million letters to help collect dimes, but this is where I need your help. Challenge yourself and your co workers for Dime Donations. Please send in all your dimes, and if you have any other cents, please send more. You could also help by, ● Wear purple in November! Capture your employees or even clients supporting this cause and post it on social media and tag us #ALBlueJeans #purpleforpreemies #marchofdimes #bluejeansforbabies ● ON NOVEMBER 20, make sure all your employees wear purple tops and blue jeans to show support for Blue Jeans for Babies. All dimes (and other change) can be sent to, Elizabeth McDuff- Dime Donations 205 Lambert Ave # A Mobile, AL 36604 Thank you for your time and supporting my senior seminar, Virginia (Ginny) Hicks BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Name Street Address 67 City State Zip Anne Brennan 2580 E. Beacon Dr. SLC UT 84108 Kate Hicks 442 shadowgraph drive San Jose CA 95110 Mr. and Mrs. Brennan 2076 E. Sierra Ridge SLC UT 84109 The Neville Family 1879 S. 1900 E. SLC UT 84108 Mr. and Mrs. Brennan 980 S. 800 E. SLC UT 84105 Mr. and Mrs. Brennan 5309 SW Childs RD Lake Oswego OR 97035 The Curtin Family 12588 Clover Meadows Boise ID 83713 Mr. and Mrs. Lee 4864 wander lane SLC UT 84117 Mr. and Mrs. West 50 Kettle Run East Aurora NY 14052 Lauire Bray 824 S. 400 W. suite B103, SLC UT 84101 Fuel Marketing, Melinda Meier 2005 E 2700 S Suite 180 SLC UT 84109 Blake Gorment Tiffany 343 E. 3300 S. #6 SLC UT 84109 Hannah Lam 4773 N. Harvard St. Portland OR 97203 Sarah Villareal 1524 Cuming St. Omaha NE 68178 Regan Briesacher 1311 W Kilbourn Ave, Apt. L Milwaukee WI 53233 Rachael Cochran & Annie Kinler 7625 Freret St. New Orleans LA 70118 Mr. and Mrs. Villareal 852 S. 2200 E. SLC UT 84108 Mr. and Mrs. Lam 2917 E. Skyridge Circle SLC UT 84109 Mr. and Mrs. Briesacher 4411 Parkview Drive SLC UT 84124 Mr. and Mrs. Snellgrove 112 D'Estrehan Rd. Fairhope AL 36532 Sami Hantak and Family 2011 Sidney Street St. Louis MO 63104 Sami Maurer and Family 5776 greenton way St. Louis MO 63128 Megan Haber and Family 31401 West Maidmont Ln Lillian AL 36549 Taryn Nash 3420 Wyandotte street #2N Kansas City MO 64111 Mr. and Mrs. Nash 18913 E. 34th Terr. S. Independence MO 64057 Meredith Donald and Family 1109 Williamsburg Dr. Mobile AL 36695 Katie West 296C Seton Hill University 1 Seton Hill Dr. Greensburg PA 15601 Trent and Kristen Clifford 1240 Manor Circle SLC UT 84124 VMR Ladies 28740 US-98 #10 Daphne AL 36526 Humming Bird Ideas - Johnny Gwin 102 Dauphin St Suite A Mobile AL 36604 Lewis Communication 1668 Government St. Mobile AL 36604 Verge - Laura Artabasy Burton 9 Dauphin St #200 Mobile AL 36602 Red Square Agency - Allie Smith 54 St Emanuel St. Mobile AL 36602 The Kalifeh Media Group - Chris Kalifeh 717 Executive Park Drive Mobile AL 36606 Bob Holberg Advertising Inc - Bob Holberg 1436 Regency Oaks Dr E. Mobile AL 36609 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Tom Mason Communications - Tom Mason Bellwether Group - C. McKinnon Phillips Lamar Advertising Co - Troy Tatum Davis South Barnette & PatrickMeridith South Joseph Brown and Associates -Joe Brown JJPR - Jennifer Jenkins 68 658 Dauphin St. Mobile AL 36602 403 Conti St. Mobile AL 36602 3353 Halls Mill Rd 205 St Emanuel St. Mobile Mobile AL AL 36606 36602 26211 Equity Dr. Daphne AL 36526 25895A Friendship Rd Suite C Daphne AL 36526 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Appendix J Money Raised 69 BLUE JEANS FOR BABIES: A PUBLIC RELATIONS CAMPAIGN Date Total 70 Signature 4 T-shirt Sale 10/01/2015 $80.00 1,120.15 - 80.00 = 1,040.50 Project Manager: Second Party: Donation Letter Anne Brennan 11/03/2015 SHC Dime Donation 11/04/2015 SHC Dime Donation 11/06/2015 SHC Dime Donation 11/09/2015 SHC Dime Donation 11/11/2015 Donation Letter Julia Hicks 11/10/2015 Local Businesses 11/11/2015 $100.00 1,040.50 -100.00= 940.50 Project Manager: Second Party: $9.80 940.50 - 9.80 = 930.70 Project Manager: Second Party: $59.37 930.70 - 59.37 = 871.33 Project Manager: Second Party: $12.30 871.33 – 12.30 = 859.03 Project Manager: Second Party: $54.99 859.03 – 54.99 = 804.04 Project Manager: Second Party: $10.00 804.04 – 10.00 = 794.04 Project Manager: Second Party: $63.35 794.04 – 63.035 = 685.69 Project Manager: Second Party: Money raised as of November 11: $434.46 Money raised as of November 23: $1,120.76