Job Insecurity Part 1: Definitions & Antecedents Magnus Sverke Chair of Work and Organizational Psychology Department of Psychology, Stockholm University magnus.sverke@psychology.su.se Content 1. History 2. Why is job insecurity a problem? 3. Definitions and measurements 4. Prevalence: Are workers insecure? 5. Antecedents: What ‘causes’ insecurity? 6. Consequences for individuals, organisations and society? 7. What to do? Interventions and moderators 8. What to analyse in the future? Magnus Sverke magnus.sverke@psychology.su.se 2 AO psykologi Magnus Sverke magnus.sverke@psychology.su.se 3 AO psykologi Trends • Downsizing / layoffs • Mergers, acquisitions, privatization • Outsourcing / focus on core activities • ”Flexible” employment; insourcing • Restructuring; new production systems • Reduced personnel costs Magnus Sverke magnus.sverke@psychology.su.se 4 AO psykologi Consequences for the Individual • Decrease in alternatives on the labor market • Workload increases: • “Do more with less” • Work intensity • Reduced predictability • Uncertainty about the future Magnus Sverke magnus.sverke@psychology.su.se 5 AO psykologi 1. Historical Background • Originally, job security (as motivation factor) • Caplan et al. (1975): multi-item measure of job insecurity in stress-strain inventory • Greenhalgh & Rosenblatt (1984). Job insecurity. Toward conceptual clarity, AMR. • Hartley, Jacobson, Klandermans & van Vuuren (1991). Job insecurity: Coping with jobs at risk. • … ”explosion” Magnus Sverke magnus.sverke@psychology.su.se 6 AO psykologi Job Insecurity within Theory Three positions of ‘job insecurity’ within (recent) work psychological theories: (a) ignored, (b) marginalized, or (c) hidden within a broader dimension, but (d) almost never a ‘separate treatment’ a) Simply ignored: Job Characteristic Model (Hackman & Oldham, 1975) Magnus Sverke magnus.sverke@psychology.su.se 7 AO psykologi b) Marginal position - Michigan Job Stress model (Katz & Kahn 1978): ‘empty boxes’, ‘insecurity about the future’ as a stressor leading to strains (and health complaints on the long run) - Job Demands Control model of Karasek (1979): demands, control (and later also) social support After a while: also job insecurity, but a bit as a (not integrated) ‘additional bonus’ Magnus Sverke magnus.sverke@psychology.su.se 8 AO psykologi c) Part of a broader dimension/concept: - Two-Factor (or Motivator-Hygiene) Theory (Herzberg, 1966) Security = hygiene need -> when absent (e.g. insecurity) -> dissatisfaction When present -> ‘neutral’ - Effort-Reward Imbalance model (Siegrist, 1996) Security as part of the ‘reward’ dimension (high efforts & low rewards -> strains) Magnus Sverke magnus.sverke@psychology.su.se 9 AO psykologi - Vitamin model (Warr, 1987): lists 9 ‘features of the environment’ (‘vitamins’) (In)security as part of ‘environmental clarity’ (together with feedback & role ambiguity) Main conclusion: Little theory about insecurity as such: why is it harmful? Magnus Sverke magnus.sverke@psychology.su.se 10 AO psykologi 2. Why is job insecurity a problem? • • • • • Job Stress Theory – Uncertainty Consequences of stressors Psychological Contract Theory Disinvolvement Syndrome Latent Deprivation Model (Jahoda) • Please, suggest many more! (we do collect them…) This is obviously a missing piece in existing research Magnus Sverke magnus.sverke@psychology.su.se 11 AO psykologi a. Uncertainty and unpredictability are stressful (Lazarus & Folkman, 1984) • Perceived threat to employment • Unpredictability (“I don’t know whether I will loose my job”) • Not known what is required to reduce the threat or what strategies to use • Uncontrollability (“I don’t know whether I can prevent dismissal/job loss”) • Worry about job loss may be as stressful as actual job loss Magnus Sverke magnus.sverke@psychology.su.se 12 AO psykologi b. Stressors Induce Strain (Greenhalgh, 1979) Burden -> preoccupied & loss of energy Immobilisation & loss of time Reduction of adaptability Magnus Sverke magnus.sverke@psychology.su.se 13 AO psykologi c. Violation of the psychological contract (Rousseau, 1989) Traditional employee-employer relationship: • Employer offers security and continuity • Employee offers loyalty and devotion in exchange • Job insecurity is perceived as a violation of the psychological contract with the employer • This leads to negative consequences in an attempt to restore the balance Magnus Sverke magnus.sverke@psychology.su.se 14 AO psykologi d. Disinvolvement Syndrome (Greenhalgh, 1979) • Reducing the psychological impact of an eventual loss by withdrawing from the organisation (passive coping strategy) Magnus Sverke magnus.sverke@psychology.su.se 15 AO psykologi e. Anticipation of deprivation (‘Latent deprivation model’ of Jahoda, 1982) Work is ‘key’ to social integration. Job insecurity means a risk to loose valued aspects of life: • • • • • • • • Income Time structure Social contacts Meaningfulness Personal development Status and Identity Activation … Magnus Sverke magnus.sverke@psychology.su.se 16 AO psykologi What Is Threatened? • What do you think is the most salient threat in perceptions of uncertainty about the future of one’s job? Magnus Sverke magnus.sverke@psychology.su.se 17 AO psykologi 3. Definitions and Measurements Important questions: • Subjective vs. Objective phenomenon? • Cognitive (likelihood of job loss) vs. Affective (worry about job loss)? • Quantitative (threats to job as such) vs. Qualitative (threats to valued job features)? • Acute vs. Chronic? Magnus Sverke magnus.sverke@psychology.su.se 18 AO psykologi A Model Individual characteristics (e.g., age, gender, personality, employability) ”Objective” work situation Job insecurity perceptions Consequences Organizational and social factors (e.g., social support, information, turbulence) Magnus Sverke magnus.sverke@psychology.su.se 19 AO psykologi ”Objective” Definitions • Degree of unemployment in society • Economic recession in a given sector • Average organizational tenure • Organizational change • Downsizing/layoffs • Temporary employment Magnus Sverke magnus.sverke@psychology.su.se 20 AO psykologi Subjective Definition of Job Insecurity An employee´s… • “…expectations about continuity in a job situation” (Davy et al., 1997) • “…concern about the future permanence of the job” (van Vuuren & Klandermans, 1990) • “…perception of a potential threat to continuity in his or her current job” (Heaney et al., 1994) • ”…subjectively perceived likelihood of involuntary job loss” (Sverke et al., 2002) Magnus Sverke magnus.sverke@psychology.su.se 21 AO psykologi Key Aspects in Subjective Definitions • Subjective: perceptual phenomenon • • Uncertainty about the future • • Different perception of same ‘objective’ situation Not ‘certainty of dismissal’ Involuntary • Discrepancy between experience and preferences Magnus Sverke magnus.sverke@psychology.su.se 22 AO psykologi Measures • Single-item measures • Perceived likelihood of getting unemployed • Fear of job loss • Satisfaction with perceived security • Multi-item measures • Global • Multi-dimensional N.B. Effects of insecurity on outcomes less “obvious” when single-item measures are being used Magnus Sverke magnus.sverke@psychology.su.se 23 AO psykologi Multi-item Measures • Global: (Threat to job/features * Importance of job/features) * Powerlessness (Ashord et al., 1989) • Probability * Severity (van Vuuren, 1990) • Global and Importance (Kinnunen et al., 1999) • Affective and Cognitive (Borg & Elizur, 1992) • Threats to various features (Roskies & Louis-Guerin, 1990) • Quantitative and Qualitative (Hellgren et al., 1999) Magnus Sverke magnus.sverke@psychology.su.se 24 AO psykologi 4. Prevalence: Do workers feel insecure ? Obviously yes… But it depends… - Measure (cognitive versus affective, short term versus long term,…) - Point-scale (neutral midpoint?) - When? (fluctuations; e.g. unemployment) - Where? (Europe or specific countries) Magnus Sverke magnus.sverke@psychology.su.se 25 AO psykologi Cognitive Item: “My job is secure” (Erlinghagen, 2007) • European Social Survey 2004-2005 • 17 European countries • Average: 14% ‘not at all’ (= high insecurity) • Distribution between 8.9% (Austria) and 26.3% (France) • Eurobarometer 1996 & 2001: very similar percentages Magnus Sverke magnus.sverke@psychology.su.se 26 AO psykologi Affective Item: “Do you worry about the possibilities of losing your job” (Anderson & Pontusson, 2007) • International Social Survey Program, 1997 • 15 OECD countries • Combination of ‘to some extent’ and ‘a great deal’: around 20-25% • Distribution between 11% (Norway) and 54% (Spain) Magnus Sverke magnus.sverke@psychology.su.se 27 AO psykologi 4. Antecedents: Why do people feel insecure? Individual characteristics (e.g., age, gender, personality, employability) ”Objective” work situation Job insecurity perceptions Consequences Organizational and social factors (e.g., social support, information, turbulence) Magnus Sverke magnus.sverke@psychology.su.se 28 AO psykologi a. ”Objective” characteristics Characteristics of the environment Rate of organizational change Unemployment rate Evolution of unemployment in region or country Rate of temporary employment Employment protection legislation Generosity of unemployment compensation Differences between countries and regions (e.g. Anderson & Pontusson, 2007; Erlinghagen, 2007; Munoz de Bustillo & de Pedraza, 2007) Magnus Sverke magnus.sverke@psychology.su.se 29 AO psykologi b. Subjective characteristics: Dispositions • Internal locus of control: perceive less threat/strain (e.g. van Vuuren et al., 1991; Sverke et al., 2004) • Negative affectivity: perceive more negative emotions (e.g. Sverke et al., 2004; Hellgren et al., 1999) • Many more… Trust in people, self-esteem, positive affectivity, self-efficacy,… • But: clearly not ‘just’ personality! Magnus Sverke magnus.sverke@psychology.su.se 30 AO psykologi c. Subjective characteristics: Demographics etc • Weak/disadvantaged position on the labour market • Blue collar workers, low skilled workers & industry (e.g. Ferrie & Martikainen, 2007) • Temporary workers (e.g. Näswall & De Witte, 2003; De Cuyper & De Witte, 2007) • Bad health (Erlinghagen, 2007) • Private sector employment (e.g. Anderson & Pontusson, 2007) • Family situation / Breadwinner status • P.S.: Age and gender unclear • Sometimes younger workers (Anderson & Pontusson, 2007), sometimes older workers (Erlinghagen, 2007) • Gender: mostly non significant Magnus Sverke magnus.sverke@psychology.su.se 31 AO psykologi d. Organizational characteristics • Information • Communication • Leadership • Opportunities for participation • Fair treatment Magnus Sverke magnus.sverke@psychology.su.se 32 AO psykologi Discussion How important are objective vs. subjective characteristics as antecedents? - ‘Objective’: outline or border of perception? - ‘Subjective’: inter individual variation within these ‘borders’ ? ‘Subjective’ does not mean ‘unrelated to reality’ Magnus Sverke magnus.sverke@psychology.su.se 33 AO psykologi Task • Imagine you are a manager who has to communicate a layoff decision to one of your subordinates • How would you communicate this redundancy decision? Magnus Sverke magnus.sverke@psychology.su.se 34 AO psykologi Magnus Sverke magnus.sverke@psychology.su.se 35 AO psykologi Part 2: Thursday 16-19 1. History 2. Why is job insecurity a problem? 3. Definitions and measurements 4. Prevalence: Are workers insecure? 5. Antecedents: What ‘causes’ insecurity? 6. Consequences for individuals, organisations and society? 7. What to do? Interventions and moderators 8. What to analyse in the future? Magnus Sverke magnus.sverke@psychology.su.se 36 AO psykologi Magnus Sverke www.psychology.su.se mse@psychology.su.se