Video Mobility Solutions for Public Safety
What Are Digital Communities?
Today You Will Learn
• How Digital Communities are becoming the
New Municipal competitive reality
• Mobile Solutions enhanced by Wireless are
desired by communities around the world
• How Intel, Cisco, AirVisual, Panasonic &
Intermec can help you increase your business!
What Are Digital Communities?
•
Communities implementing eGovernment services using
innovative technologies to enhance safety and security,
citizen satisfaction, and business services.
•
Opportunities offered by technology include an
integrated standards based infrastructure for government
services, delivered through both wired and wireless
broadband.
•
Focus is on providing
wireless connectivity and
mobilized applications
and services to
the communities.
Connectivity Drivers AND Benefits
Citizen Satisfaction
Economic Vitality
 Economic well being
 Education, Healthcare
 Access & Convenience
 Attract new business
 Enhance productivity
 Global competitiveness
Safety & Security
Digital Divide
Government Efficiency
 Access to technology
 Education
 Employability
 Bridge the digital divide
 Improve service
 Revenue opportunities
 Efficient operations
 Interoperability
 Faster response rate
 Sharing of information
 Efficient communication
Digital Communities Solutions Framework
MOBILIZED SOLUTIONS & SERVICES
Emergency
Response
Mobile
Inspections
Video
Surveillance
Public
Safety
Automatic
Meter
Reading
eLearning
Health &
Social Svcs.
HARDWARE
Ruggedized
Client Devices
Non-Ruggedized
Laptops, Tablets, Handhelds
COMPUTING INFRASTRUCTURE
Security
Data / Users
Spatial
GIS / LBS
SOA, SOE, SOI
eForms
RFID, Sensors,
Smart Objects
NETWORK INFRASTRUCTURE
Wire-line
Private
Networks
3G WAN
WiFi
WiMAX
Digital Communities Worldwide
…moving toward mobilized services
Toronto
Poland
Sweden
Seattle, WA
Düsseldorf, Germany
Berlin
Westminster, UK
Monaco
Chicago, IL
Austria
Spain
Rhode Island
Cleveland, OH
Portland, OR
Osaka, Japan
Philadelphia
Los Angeles, CA
S. Korea
Virginia Beach
Georgia
Taipei
Italy
Tampa, FL
Colorado Springs, CO
Jerusalem
Miami, FL
Kaohsiung
Gyor, Hungary
Putrajaya
Corpus Christi, TX
Indonesia
Mangaratiba, Brazil
Digital Communities POCs
Digital Communities Engagements
Sydney, Australia
Top Drivers
• Interoperable Communications:
Telecommunications and networking
driven by initiatives in the areas of
disaster recovery and homeland security.
• Mobile Workforce:
A growing area as mobile applications,
devices and networks improve and
increase to meet the service demands
of a mobile society.
• Digital Government:
Continuing pressures to meet citizen
expectations of 24/7 access to
government service.
Mobile / Wireless Landscape
State and local governments have made mobile technology and wireless
applications a critical strategy to increase productivity and cost
efficiencies, and improve public access to citizen services.
• 76% of see the use of mobile /
wireless technology growing in their
agency/department in 2006
• 74% of those surveyed have heard of
Digital Communities
• 28% are evaluating the opportunities
• 12% have deployed wireless services
Source: June 2006 Government Technology Readership Study, and Digital Communities November 2005
Market Opportunity
Market Opportunity – Outdoor Wireless
• A five-year compound annual growth rate of 105 percent for mesh
networking is projected worldwide by 2009
Infonetics - Outdoor Mesh Equipment Market Outlook – 07/2005
• Hundreds of U.S. cities are setting up metro-scale wireless networks;
more than 1000 local governments worldwide have plans in the
works to do so
The Wireless Internet Institute (W2i)
• A recent blind survey, conducted by Crimson Consulting for Cisco
Systems®, targeted state and local law-enforcement. 500+
respondents participated
– For departments with fewer than 100 sworn officers, 5 percent have
already installed wireless mesh and 18 percent plan to acquire
– For departments with more than 100 sworn officers, 15 percent have
already installed wireless mesh and 30 percent plan to acquire
Market Opportunity – Devices
Top mobile and wireless hardware GovTech readers plan to
purchase in 2006 (outside of regular desktop purchases):
64% Notebooks
31% Ruggedized Devices
29% Tablet PCs
22% Wireless LAN
22% Car Mounted Laptops
Source: August 2005 Government Technology Readership Study/February 2006 Digital Communities Survey
Exponential Growth
• Local government spend
on mobile and wireless
hardware to rise from
$802M in 2005 to $8.6B
in 2010 globally.
• Systems Software/Hardware:
$.012B in 2005 to $1.3B (2010), overtaking systems hardware which
will stand at $1.1B by 2010.
• Handheld Devices:
Advances in memory capacity, display and input technology, and
seamless interoperability will gradually raise the number of handheld
devices acquired annually for local authority use to 10M by 2010,
overtaking procurement of wireless laptops.
Jupiter Research January 2006
Public Safety Layers
LAYERS OF PUBLIC SAFETY
MISSION - ACTIVITY MEASUREMENT
LOCATION
MISSION
MEASUREMENT
Headquarters
Strategic
Weeks - Months - Years
Field Headquarters
Operational
Hours - Days
PSAP - EOC
Tactical
Seconds - Minutes - Hours
Mobile Incident Command
Operational - Tactical
Minutes - Hours - Days
Field Personnel and Vehicles
Tactical
Seconds -Minutes - Hours
Public Safety Layers
LAYERS OF PUBLIC SAFETY
MISSION - ACTIVITY MEASUREMENT
LOCATION
MISSION
Point Solutions, Legacy Technology
Headquarters
Strategic
Field Headquarters
Operational
Point Solutions, Legacy Technology
MEASUREMENT
Weeks - Months - Years
Hours - Days
PSAPPoint
- EOCSolutions, Legacy Technology
Tactical
Seconds - Minutes - Hours
Mobile Incident
Command
Operational - Tactical
Point
Solutions, Legacy Technology
Minutes - Hours - Days
Point
Field Personnel
and Solutions,
Vehicles Legacy Technology
Tactical
Seconds -Minutes - Hours
Public Safety Layers
LAYERS OF PUBLIC SAFETY
MISSION - ACTIVITY MEASUREMENT
MISSION
Public Safety
Networking
LOCATION
Point Solutions, Legacy Technology
Headquarters
Strategic
Field Headquarters
Operational
Point Solutions, Legacy Technology
MEASUREMENT
Weeks - Months - Years
Hours - Days
PSAPPoint
- EOCSolutions, Legacy Technology
Tactical
Seconds - Minutes - Hours
Mobile Incident
Command
Operational - Tactical
Point
Solutions, Legacy Technology
Minutes - Hours - Days
Point
Field Personnel
and Solutions,
Vehicles Legacy Technology
Tactical
Seconds -Minutes - Hours
Video Mobility Solutions for
First Responders and Law Enforcement
A Picture is Worth a Thousand Words
Communities Are Asking For…
Education
Share best practices
from communities and
industry partners
Deliver
Proven solution
Focus
Field mobile service
solutions
Provide
Single point of contact
www.govtech.net/digitalcommunities
Network
Digital Community
Solution Starter Kit
Integration
Communication
To the Edge
Device
Solution
Video Mobility Solution Starter Kit
for Public Safety
• Intel, Cisco, Panasonic, Intermec and AirVisual…
– Proven mobile field solutions
– Best of breed
– Selected GSA solutions
– Single channel contact
• Interoperable: Build from scratch or leverage
existing analog or IP video systems, GIS, and alerting
• Standards-Based
• Scalable: as need and budget dictates
– Toolkit includes
 Hardware and peripherals from Panasonic and Intermec
 AirVisual Wireless Software
 Cisco Outdoor Wireless Network and Integration Services
 Business case
 Blueprints and whitepapers
The Video Mobility Solution
• Function
– Send live and recorded video to and
from any mobile devices, over any
network in real time over a common
user interface
– Incorporate intelligent systems, GIS,
GPS, video analytics
– Employ a strict rules and permissions
system that may be changed on the fly
during situations of emergency response
• Benefits
– Visual Verification
– Increased Situational Awareness
– Increased Preparedness
– Enhanced Safety
Law Enforcement
Fire & Rescue
Emergency Response
Disaster Response
Temporary and Fixed Surveillance
Border Security
Infrastructure Security
Transportation Security
Airport & Port Security
Video Mobility Architecture
*
*
*
* Panasonic®Toughbook® devices are based on Intel® Centrino® Mobile Technology;
Intermec Wireless Handheld devices are based on Intel ® XScale™ Technology.
Suggested Pilot Configurations
Two Scenarios
Software
Hardware
Network
20-user
or
50-user solution
AirVisual
IntelliViewer
Server + Client
+
basic
implementation
Panasonic
Toughbooks
29 or 18
½ square mile
and 1 square mile
hot spots or
zones mesh
network from
Cisco
Intermec
Handhelds 761
Optional
ruggedized
printers – truck
mounted and belt
mounted
Installation and
set-up services
The Technology
AirVisual Software
The Pains
What are some problems “Mobile Remote Video Management” can help
overcome?
• Costs and limitations of traditional patrol and
command center.
• Lack of situational awareness and interoperability
• Too many user interfaces and programs
(confusing & time consuming)
• Disparate networks, varied models of deployed
cameras, recorders and other equipment on the
streets and inside buildings
• Inability to remotely monitor incidents “in real time”
• Difficulty of setting up ad-hoc surveillance
perimeters
Customer Needs
• Easy assimilation and integration with
legacy systems
• Dynamic graphical command & control
• Verification of apprehended suspect
• Reduced response time to critical
events and visual verification prior to
arrival on the scene.
• Must be agnostic to all deployed
hardware; recorders, cameras,
sensors and access control systems
The Solution
Video Mobility Solution Starter Kit
provides the last critical link in security
by allowing deployed personnel and
first responders remote access to
real-time security and surveillance
video and data.
IntelliViewer – Tablet and PDA client
• View video streams from on board cameras,
street cameras, and/or inside buildings on
MDTs and PDAs
• Receive access control alarms and lock or
unlock doors via PDAs or MDTs
• Control PTZ and DVR function on all
applicable cameras
• Cross-platform GUI for central command and
deployed wireless clients (includes video, GIS
maps, GPS coordinates and white boarding)
IntelliViewer - Enterprise Server
• Aggregates live and recorded video from multiple sources
• Transmits video upon request over any network to any MDT or PDA
• Manages and routes alarm notifications and bookmarked video
• Interfaces with GIS and GPS systems to view users and cameras as
tracked objects on a map
• Dynamic Administrator Rules & Permissions System: Administrator may
grant /deny access “on the fly” during emergencies
• Complete audit trail of users access and requests
Typical Usage Scenarios
The Impact
• Officers can share and receive data , video, advance notifications and alerts,
while on patrol from their vehicle MDT or PDA device
• The officer can cover a much larger patrol area with real time access to
surveillance video and increase their situational awareness
• Regardless of hardware software system officer has a single easy to use
intuitive user interface for surveillance,
sensor and access control networks
• Visual verification of events, victims
and/or assailants described by dispatch
• Visual communication and exchange
between officers responding to a critical
events and officers pursuing suspects
along with supervisors at command
• Command has immediate access to the situation the officer is in for example, if
the officer is in trouble and can’t radio for help central command can dispatch
another officer/s to the scene
Panasonic
Putting the Tough in Toughbooks
Magnesium alloy case protects
against bumps, drops and knocks
Integrated wireless
antennas
safeguard mobile
operation
Screen film protects touchscreen
from scratches and wear
Internal dampers and
seals
prevent component
damage
Screen coatings offer optimum
visibility in any lighting
condition
Sealed keyboard and touchpad
protect against damage from
spills
Sealed LCD provides
extra protection
against
moisture and dust
Secured doors over battery
and shock-mounted hard
drive
RS232 serial
port
Rugged hinge design is
tested for 50,000
rotations
Environmental seals protect all
ports
and connectors from moisture and
dust
Secure door
protects
the PC card slot
Highly
Flexible connectors
between
the hard drive and
system board protect
against the transfer of
shock from drops and
bumps
Damping materials insulate the hard
drive against vibration and drop shock
Accelerated
Life
Test
Tough Proof – Best in the Field
• Proven Ruggedness - Mil Spec 810 specs exceeded
• Proven Reliability - Failure rate less than 5% across all
product lines – Industry average > 30% failure rate
• Proven in the Field - Laptops of choice for field utilization
– #1 Market share 4,500+ State and Local Jurisdictions
 With installed base of over 70,000 units deployed
– #1 Market share for major insurance companies field adjusters
– #1 Market share major airlines maintenance
– #1 Market share field service organizations
– #1 Market share major utilities and telecommunications field
technicians
– #1 Market share Federal Ruggedized Laptops
Public Safety
Hardware
• Toughbook Arbitrator
• Wireless Modem
• Car Mount
• Printer
• External Antenna
Arbitrator
What is Toughbook Arbitrator?
•
Toughbook Arbitrator is the next-generation
Mobile Digital Video Recording System
combining state-of-the-art digital recording,
data-compression and data management
technologies to achieve the best In-car
digital video system in the market.
Why Toughbook Arbitrator is the best?
•
•
•
•
•
•
•
Built Rugged to Toughbook specs
Best mobile video camera in the market for highest image quality.
Most reliable solid-state recorder (P2) with system security and
authentication.
MPEG4 compression for smaller storage and fast transmission.
Most comprehensive and easy-to-use Front End Application software or
Stand Alone Control Panel.
Upload (data transmission) can be fully automated.
Back End Data Management Software offers comprehensive video
search, complete file management and file security.
Arbitrator Overview
Control Panel
D1, QVGA
Recording
P2 Recorder
Playback /
Control
Camera
Control Panel
In Car PC
(ToughBook)
GPS
Wireless Mic
P2 Card
*Contents / Spec subject to change without notice
The Best Business Decision
Does Panasonic Get It?
Core Manufacturing
Complete Solution
Customer Focused
Rugged
YES!!!
Wireless
Experience
ROI / TCO
Life Cycle Management
Cisco Systems
Cisco Wireless Mesh
Networking Solution
Extends the Industry’s #1
Indoor Wifi Solution Outside
• Easy to deploy
• Easy to maintain
• Easy to manage
• Easy to expand
• Easy to secure
The Industry’s 1st Intelligent
Wireless Mesh Solution
• Cost Efficient CAPEX
– Dual-radio Mesh AP balances low-cost with
scalability
• Intelligently Reduces OPEX
– Engineered with Ease of Deployment &
Management as Top-of-Mind
– Identical Indoor/Outdoor Management
– Centralized configuration, image management
• Self-Configuring, Self-Healing Mesh
Controller
– Zero-Touch Configuration
– Integrated Interference Detection and Mitigation
– Cisco’s new Adaptive Wireless Path Protocol
(AWPP) for fault-tolerant Mesh deployments
• Robust Embedded Security
– AES encrypted links, Embedded 802.11i, integrated
IDS and Rogue Mesh blacklisting
• Provides Seamless L3 Mobility
– Fast, Secure intra & inter subnet roaming,
maintaining 802.1x security
– Tested at >100Mph
Cisco’s Award Winning
Management Solution
• Identical Management Software and
RM Features as Indoor Solution
• SOAP/XML interfaces for NMS
integration
• Detailed AP, Radio information
including
– Noise and Interference by Channel
– Neighbors lists and RSSI detail
– Link Metrics, PER, Tx/Rx detail
• Link Tests Tools for RAP-to-PAP
troubleshooting
• SNR and Noise Floor Histograms
Best-In-Class
Management
Easy to Deploy, Easy to Manage
Intermec
Who We Are
Manufacturer of Mobile System Solutions
• Rugged Mobile Computers
• Automated Data Capture Devices
• Bar Code and RFID Printers
• Pioneer in our Industry – For 40 Years
• NYSE: IN
What We Do
• Mobilize Mission Critical Applications
– Rugged Windows Mobile Devices
 Durable Enough for Field Workers
 Lower TCO than Consumer Devices
 Truly Portable Field Platform
– LAN/WAN/PAN Connected or Disconnected Mode
– Transaction Capture and Enterprise Data Query in the Field
• Improve Productivity
– Automated Data Capture using Bar Code, RFID, Magnetic Stripe,
SmartCard, Voice, Video
• Increase Data Integrity
– By Capturing Data at the source, the Point of Activity
– Using Automated Data Capture Technology
Government Market
• Leading supplier of AIDC products and services to the government
Intermec Solutions
• Intermec is in its 3rd decade of supporting the US Government
• Supplier to more AIT contracts than any other AIDC company
• Industry leading products which adhere to prevailing standards
• Products follow international, national, and industry standards and practices
• Broadest AIT product line in the industry
• Proven reputation for most rugged and dependable products with lowest TCO
• State-of-the-art RFID for logistics and security solutions
• Intermec offers a full line of RFID products and services
• Total asset visibility from the supplier to the front lines
• Security applications for bases, ports, and borders
• Application specific experience in Department of Defense and the public sector
Problem Solving:
Intermec Case Studies
Anniston Army Depot
• Challenge: Anniston's previous manual parts tracking process was
costly in labor and lost parts. The base needed an automated work in
process solution to help track parts as they move through the
refurbishing processes.
• Solution: Anniston deployed a wireless infrastructure that includes
Intermec CK31 handheld computers and Intermec PM4I printers to
support the WIP solution.
Maricopa County
• Challenge: Improve responsiveness for one of America's largest and
fastest-growing counties.
• Solution: Maricopa County's Public Works Department now runs
automated asset management, inventory control and document
management applications on secure Intermec wireless handheld
computers.
Problem Solving:
Intermec Case Studies (Cont.)
US Navy
• Challenge: The U.S. Navy needed to automate inventory processes
for pack-up kits - large containers of parts used in service of aircraft.
The Navy also wanted to track the parts as they are used.
• Solution: Intermec and partners implemented an RFID system that
not only tracks parts, but decreased inventory times from 24 manhours to 30 minutes.
Seattle Fire Dept
• Challenge: Seattle Fire Department is field-testing technology to help
first responders triage, treat and transport large quantities of patients
during a MCI—mass casualty incident.
• Solution: Asentrix Systems software running on Intermec mobile
computers with RFID readers and RFID tags makes the data
accessible instantly by the regional trauma center.
Intel
Intel’s Role in the Digital Community
Accelerating
Adoption
Strategy &
Solution
Development
Ecosystem
ES
RI
Planning &
Productizing
End to End Solution Development
Applications
& Services
Selected Deployments
Rio Rancho
New Mexico
"The City of Vision"
d-NRW
The Wireless City
A Report on Mobile & Broadband Wireless
Computing for the City of Westminster
Intel
Technology
+ OEM
Integration
Networking
Infrastructure
& Service
Go To Market Program Discussion
What Are We Doing To
Help You Sell Solutions?
• Go To Market Program with Gov Tech
• Customer Webinars & Roadshows
• Joint Sales Collateral
• Intel Solution Center/Intel Solution Services
• Product Support
Digital Communities Initiative
Sponsored by:
Intel, Cisco, Panasonic, Sybase, Dell, IBM, ESRI,
Intermec, Accela, Simdesk, AirVisual, HP, Pacstar
and CDW-G
Program Elements:
– Multi-channel demand generation program
– Technology blueprints, whitepapers, case studies, best practices,
business case tools….
– Independent forum for vendors and communities to share
successes and key learnings.
www.govtech.net/digitalcommunities
Program Priorities:
• Stakeholder Education
• Demand / Leads Generation
• Accelerating Adoption of Wireless Connectivity and
Mobilized Applications/Services
• Solution Development & Sales
• Showcasing Successes
• Community Development – Destination for State and
Local Government to interact with mobile technology
vendors
Digital Communities Microsite
Development of a customized portal dedicated to Digital Communities news,
solutions, original editorial, events, resources, whitepapers, case studies, product
sales brochures, event promotion, survey results, interviews and go to market
solutions. 2005 sponsor leads were generated through visitor registrations,
resource center downloads and clicks on individual sponsor creative:
Leaderboards, Skyscrapers and Rectangles.
Metrics – Year to Date
• Page Views 143,645
• Unique Visitors 114,742
• Resource Center Leads
1,583
• Approx. 1 million
impressions/month
• Clicks 14,385
All sponsors metrics exceeded goals
eNewsletters
Each eNewsletter is delivered out to an opt-in base of state and local
government executives. Original content and sponsor logos link back to Digital
Communities microsite to capture traffic and leads. 2005 sponsors posted
custom offerings with logo and link to partner page on the DC Microsite.
• Digital Communities (2x Month)
– Delivered to 13,000 (Average)
– Over 12,000 Opt-ins
– 246,312 Impressions
• Mobile Market News
– Over 15,000 Opt-ins
– 181,992 Impressions
• Government Technology International
– Over 18,000 Opt-ins
– 217,284 Impressions
How to get involved
• Access the Starter Kit: www.govtech.net/videomobilitykit
• Become a Digital Communities Solution Starter Kit
Reseller
• List of Starter Kit Resellers is published with the Reseller
profile
• Password protected
• Self administered listings
• Free to invited and qualified resellers
• Referrals and visibility for Starter Kit Resellers
How to get involved
1. Register to be a Digital Communities Starter Kit
Reseller; fill out online application
Log on to:
www.govtech.net/videomobilitykit
2. For Reseller access enter passcode:
dcstarterkit
3. Requests will be approved and
qualified resellers published
Joint Collateral
• Joint Collateral Available Soon
– Solution Brochure for Customers (Being Created)
– Selling Guide for Solution Partners (Being Printed)
 Soft copy available for download at
www.govtech.net/vidoemobilitykit
• Contact your company’s marketing contact for copies
How To Pursue A Sales Lead
63
Sales Engagement Strategy
• Installed-base
– Provide starter kit option in all quotes
– Provide supporting documents and contact information for
partners
• Response For Proposals (RFP)
– Provide starter kit option in all RFPs
– Provide supporting documents and contact information for
partners
• New Clients
– Introduce the Digital Communities initiative and provide with
starter kit information
– Introduce partners to potential clients
Anatomy of a Deal
• Scenario 1: Cisco ATP Partners find an opportunity/RFP
for the Starter Kit Solution
– They go to www.govtech.net/videomobilitykit to learn more about
the solution and send the contact us email to
videomobilitykit@govtech.net
– They follow the engagement rules for each of the other 4
solution providers and contact the companies based on
opportunity specifics
– The companies respond within a defined timeframe to support
the opportunity (usually 24 hours)
– The combined team works on winning the opportunity
– City/Community still would have contracts with individual
vendors/reseller partners
Anatomy of a Deal
• Scenario 2: Panasonic, AirVisual, Intel or Intermec Partners find an
opportunity
– They pursue the opportunity as usual
– Discuss with customer if they would be interested in an end-to-end
video mobility solution provided by best of class vendors
– Then go to www.govtech.net/videomobilitykit to learn more about the
solution and send the contact us email to videomobilitykit@govtech.net
– Or follow the engagement rules for each of the other 4 solution
providers and contact the companies based on opportunity specifics
– The companies will make best effort to respond by the next business
day to support the opportunity
– The combined team works on winning the opportunity
– City/Community still would have contracts with individual
vendors/reseller partners
Anatomy of a Deal
• Scenario 3: Customer comes to
www.govtech.net/videomobilitykit and sends a contact us
email for more information
– All 5 solution partners get notified with an email alert
– They identify who has the best relationship, if anyone, with the
potential customer
– If one of the solution partners has a relationship then they will
take the lead role to follow up, else the partners will identify one
of their reseller partners in the region to follow-up
– The companies will make best effort to respond by the next
business day to support the opportunity
– The combined team works on winning the opportunity
– City/Community still would have contracts with individual
vendors/reseller partners
Product Support
• Detail product information is available at
www.govtech.net/videomobilitykit
– Product Data Sheets
– Solution Selling Guide
– Case Studies
– White Papers
– Channel Training Presentation
Key Contacts
Brian Grundei
Michael Dixon
Oren Bernstein
Uzair Dada
John Lucan
Cisco
Panasonic
AirVisual
Intel
Intermec
bgrundei@cisco.com
(619) 881-9588
Michael_Dixon@us.panasonic.com
(917) 710.3971
obernstein@airvisual.com
(408) 653-9384
Uzairx.dada@intel.com
(415) 892.6185
john.lucan@intermec.com
Thank You