Student Services Available From ITS
Cotler Computer Center
Help Desk (570)385-6212
Free Software:
From the site - downloads.its.psu.edu
Security Tools:
Ad-Aware - Software for Scanning and removing Adware from your computer
Spybot - Search and Destroy (S&D) - Software for Scanning and removing Adware and Malware from
your computer
Symantec AntiVirus – Monitors and Protects your computer from Viruses
Email Clients:
Thunderbird
SeaMonkey
Web Browsers:
Firefox
Mozilla
Opera
Office Productivity:
OpenOffice – Software that will function with the Microsoft Office Programs
Adobe Reader – Software for the reading and saving of .PDF files
From the site – clc.its.psu.edu/printing/remote
PSU Remote Printing – Software to allow you to print to one of the ITS printers in Nittany V, Cotler Computer Center,
or, the Library, by utilizing the print release stations at those sites.
Printing Services:
Penn State Schuylkill is currently providing 220 pages of printing per semester at no extra charge to students,
the standard for Penn State is 110 pages. This quota only applies to printing in classrooms and labs on campus.
Wireless Service:
Wireless networking is now available in all student classroom and residential buildings on campus. Assistance
for connecting to the network is given at the Cotler Computer Center Help Desk.
Residence Halls:
Besides the wireless networking in the residence halls there is still wired connectivity available for desktop
computers, xbox or other devices that utilize wired connections. These devices must be registered with rescom at:
http://www.rescom.psu.edu/ResCom/getting-connected/registration.cfm
Software Training:
Lynda.com is available free to all registered students at: Lynda.psu.edu This site offers training on the full
Microsoft Office Suite as well as many other software packages.
Online Storage:
Box.psu.edu - Box is a secure, cloud-based, commercial file storage, sharing, and collaboration service. Box at
Penn State is the result of a contract between Box and the Internet 2 consortium. Because Penn State
is a member of Internet2, the University can take advantage of enterprise Box accounts. Each user will
have 50GB of storage space.
Online Programs:
Webapps.psu.edu - WebApps provides access to several popular applications from a wide array of devices, and is
available to anyone with a Penn State Access Account. WebApps uses HTML5 instead of Java you
don't need anything other than a modern browser to access the applications.
Supported Browsers
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Apple Safari 5+
Google Chrome 11+
Microsoft Internet Explorer 10+
Microsoft Internet Explorer 6-9 with Google Chrome Frame
Mozilla Firefox 4+
Opera 11+
Apple iPad
Microsoft Surface
Android Tablets with Google Chrome 18+
Chromebook
Applications
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Microsoft Office 2010 (Word, Excel, Access, OneNote, PowerPoint, Publisher, Visio, Project)
Microsoft Office 2013 (Word, Excel, Access, OneNote, PowerPoint, Publisher, Visio, Project)
ArcGIS Desktop 10.1
JMP Pro 10
Mathematica 9.0
MATLAB R2013b
Minitab 16.2
SAS 9.3
SolidWorks 2013
Online Support:
LabChat - The IT Service Desk Lab Consulting group is pleased to announce LabChat, a new online chat support service.
LabChat provides real time technical support for users when a Lab Consultant is not available in person. The
service is staffed by experienced Lab Consultants who are ready to answer support questions, and is available
in all ITS computer labs and technology classrooms at University Park campus. To connect to a student Lab
Consultant, customers can simply click on the LabChat icon on the desktop.