Instructional Plan and Presentation Tania Karney CUR/516 February 2, 2015 Kathryn Wyatt Instructional Plan and Presentation Phase I Phase II Phase III Phase IV Phase I The specific name and title of the course or training session A 75- to 100-word description of the selected course or training session The target audience: conduct an audience analysis and then describe the characteristics of the target audience Delivery modality and length of course or training session Two to four goals for your course or training session based on your course or training session description New Hire Training Target Audience Corporate Trainer New Hire Associates Team Leads Delivery Modality and Course Length Training will be a total of 40 hours divided up into 5 days. Day 1-8 Hours (12pm-1pm lunch break) Day 2-8 Hours Day 3-8 Hours Day 4-8 Hours Day 5-8 Hours-Final exam, lunch, report to assigned departments Goals To teach our associates how to provide exceptional customer service To ensure each associate is prepared for the final exam To provide the necessary resources for each employee to be successful Phase II Course or training session title The defined goals The objectives for each goal written in the A-B-C-D format An explanation about whether the objectives use project-based learning, collaborative learning, or encourage critical thinking skills, and why Descriptions of instructional strategies and activities you will use in the course or training session Descriptions of instructional technologies you will use in the course or training session Providing Exceptional Customer Service Goal To teach our associates how to provide exceptional customer service. Objective Train future leaders by providing the best learning experience and providing the necessary resources to ensure success. Preparing for the Final Exam Goal Prepare associates for final exam. Objective To provide each associate with training material that will help them to prepare for the final exam. Resources for Success Goal Provide resources for success. Objective Ensure each associate is equipped with the necessary tools to become a successful associate. Instructional Strategies and Technologies Lectures Training Manuals Simulations Team building activities Phase III Total length of time your course or training will take, including anticipated start date Individuals involved such as facilitator, learners, administrators, and so forth with implementation Resources needed and materials that must be prepared such as activities and so forth to support your strategies Details of how your plan will be implemented How you will communicate the plan How you will build interest and commitment How you will select your participants Formative assessments for the course or training Length of training January 26, 2015 8am-5pm (12pm-1pm) lunch daily January 27, 2015 8am-5pm January 28, 2015 8am-5pm January 29, 2015 8am-5pm January 30, 2015 8am-12pm 1pm-5pm Training day 1-4 8am-9am Introductions of Kudler Management 9am-10am HR personnel 10am-11am Simulations 11am-12pm Lectures/Modules 12pm-1pm Lunch 1pm-2pm Team building activities 2pm-3pm Safety training 3pm-4pm Debriefing, questions, feedback Day 5 8am-9am Review 9am-10am Final Exam 10am-12pm Course overview, survey, dismiss 12pm-1pm Lunch 1pm-5pm Report to designated areas Communication Plan and Timeline An email will be sent to Kudler management to advice of the upcoming training sessions. A brief meeting will be held with each designated participant to review their presentation material. Participant Selection New hires HR personnel Department leads Trainer Formative Assessments Evaluations will be conducted daily by the trainer as well as the department leads. Shadowing will take place where the associate is allowed to follow the lead of a seasoned associate in their department. Conclusion Welcome to Kudler Fine Foods Reference University of Phoenix Virtual Organizations