Corporate Supplier Diversity Line of Business Engagement Presenters: Derek Cantey Corporate Supplier Diversity - Role CSD Role 1. Develop processes and goals to support the corporate commitment of $1billion by 2013. 2. Answer initial questions from prospective minority, women, disadvantage business enterprises (MWDBEs). 3. Link qualified prospective MWDBEs with appropriate decision makers within the Wells Fargo organization and serve as an advocate. 4. Promote an “open door” atmosphere within the company that provides MWDBEs with guidance and consultation to help them become Wells Fargo suppliers and further develop their businesses. 5. Represent and Communicate the Supply Chain Management /Corporate Properties Group process. 6. Engage appropriate internal partners. 7. Provide outreach to advocacy organizations and MWDBEs for support continued business development. Partnership Internal Partners Internal Partners Marketing Corporate Communications SCM Enterprise Expense Management Corporate Properties Group (CPG) Accounts Payable Lines of Business Legal Social Responsibility Group (SRG) Government Relations CSD External Partners External Partners Suppliers, Customers, Shareholders National Minority Supplier Development Council (NMSDC) Women Business Enterprises Network Council (WBENC) National Center for American Indian Enterprise Development (NCAIED) National Council of Asian American Business Associations (NCAABA) Various Chambers (Hispanic, Asian, African American, GLBT, Indian) 1 Focus by Line of Business 1. Leadership Support 2. Understanding the Business 3. Setting the Goal 2 Leadership Support Make the Business Case relevant to the business Define Success Get them engaged Understanding the Business Understand the internal environment Research what they buy and how Define your strategy early in the sourcing /procurement process Data, Data and more Data Setting the Goal Clear defined Area of Opportunities Executive sign-off Review and Redefine Line of Business Engagement Consumer Lending Wealth Brokerage Retirement Technology & Operations Group Community Bank Legal Chief Administrative Office Corporate Finance Commercial & Wholesale Banking Corporate Properties Group Audit Line of Business Identified LOB Champion. • • • • • • • • • • Presented quarterly reporting. • • • • • • • • • • Completed Review of LOB spend by commodity and verified controllable services sourced. • • • • • • • • • Reviewed 2nd tier opportunities and LOB point of contact. • • SCM Managed • Limited Developed strategy to improve MWDBE engagement through WF Preferred Vendor List. • • • • • • 2012 2012 • 2012 Status /Phase Train Vendor Manager(s) on Second Tier Process/ Second Tier Reporting. • • • 6 CSD & CPG SWOT ANALYSIS •CPG & CSD: Knowledge, Experience INTERNAL Strengths •CPG Sourcing and CPG are partnered and mutually engaged on key projects and RFPs •Inconsistent use of MWDBE contractual language and 2nd Tier Diversity Reporting •Strong partnership and engagement between CSD and Retail Stores Leadership •Business requirements in some instances substantially decrease the number of viable MWDBEs •Developing strong partnership and engagement with PMO and Admin teams •CSD is not aware of all projects •CSD has developed and nurtured relationships with a strong pool of MWDBEs in various commodity and service areas •Executive level communication endorsing CPG & CSD purpose and process EXTERNAL Weaknesses •Increase 2nd Tier spend with a focus on MMT and HRPM programs •Develop stronger partnership and engagement with MWDBEs that are corporate ready •Need for uniform standard of scoring MWDBEs that make the short list in RFPs •Weak economy impacts MWDBEs working capital •Higher material costs for service and product providers •Decentralized corporate processes •Lack of tracking could result in loss of MWDBE relationships Opportunities • Threats • CPG Communication Plan (Reporting and Opportunities) Maintain Strong Leadership Commitment • Build and strengthen CPG and CSD partnership • Continue to build and focus on areas that drives CPG MWDBE spend • Standard Polices and Procedures • Define scoring and reporting criteria • MWDBE Vs. Customer – CPG Executive Engagement 7 Next Steps Establish a Target: CPG and CSD Leadership will formulate a plan for achieving a spend of $_____M with MWDBEs. Monthly and Bi-weekly meetings between CPG and CSD to review status and strategy: Monthly meeting to discuss progress towards target. Bi-weekly meetings to proactively discuss and develop diversity strategy based on projects in the CPG bid calendar. Monthly timeslot for MWDBE to present capabilities to representatives from all CPG teams. For example, Retail, Admin, Spot and PMO. Develop a 2nd Tier Enforcement team to ensure that primary suppliers are meeting their 2nd Tier contract commitment. Establish an appropriate and equitable RFP practice that promotes increased MWDBE awards: For example, a “price” lift for MWDBEs. 8