INNOVATIONS IN LABOR MARKET INFORMATION & APPLICATIONS NATIONAL FUND FOR WORKFORCE SOLUTIONS JUNE 19, 2012 Robert Holm, JFF Rock Pfotenhauer, Cabrillo College PRESENTATION OUTLINE 1. Why Do We Need Innovations in LMI? – Dynamic & complex labor markets – Education spending and debt 1. What are the Real Time Innovations and What Can They Tell Us? – Two examples: Health Informatics, Information Technology – JFF’s Credentials that Work 2. How Can We Use Data to Engage Employers and Impact Programs? – Cabrillo College tools – Bay Area Community College Consortium collaboration 3. Questions, Answers & Resources 2 WHY DO LMI INNOVATIONS MATTER?: DYNAMIC & COMPLEX LABOR MARKETS WHY DO LMI INNOVATIONS MATTER?: DYNAMISM & CREATIVE DESTRUCTION BLS: BUSINESS EMPLOYMENT DYNAMICS 4 NEW JOBS – NEW SKILLS 5 CHURN, CHURN, CHURN IN EVERY SEASON ……… 6 WHY DO LMI INNOVATIONS MATTER?: SKILLS AND CREDENTIALS IN THE U.S. ECONOMY WHY DO LMI INNOVATIONS MATTER? – For-profit four-year institutions: $43,383 in debt for every degree – Private non-profit universities produce roughly half that – Similar patterns exists at two-year and less-thantwo-year institutions SOURCE: Education Sector, Debt to Degree: A New Way of Measuring College Success, 2011 8 WHY DO LMI INNOVATIONS MATTER? PRESENTATION OUTLINE 1. Why Do We Need Innovations in LMI? – Dynamic & complex labor markets – Education spending and debt 1. What are the Real Time Innovations and What Can They Tell Us? – Two examples: A) Health Informatics, B) Information Technology – JFF’s Credentials that Work 2. How Can We Use Data to Engage Employers and Impact Programs? – Cabrillo College tools – Bay Area Community College Consortium collaboration 3. Questions, Answers & Resources 10 WHAT IS “REAL-TIME LMI”? • Data from job postings on Internet job boards, company websites, and newspapers using web-spidering technology. • Collected frequently and de-duplicated. • Parsed to examine hiring requirements: education, experience, skills, and certifications. • Pulls out information on current trends, emerging occupations, and current and emerging skill requirements. 11 Benefits and Limitations of Real-Time LMI Benefits Limitations & Caveats • Continuously updated • Varying data quality - Job postings weren’t for analysis • Actual openings, not estimates • Allows for occupational skill analysis • Can identify new and emerging occupations • Improve employer outreach and engagement • Supplement to traditional LMI, not a replacement • Drawing actionable conclusions is complex • Duplication of job openings is not always easily detected • Some occupations do not use online job ads for recruitment 12 TRADITIONAL LMI Benefits Limitations • Reliable and robust • Looking backward/lacking current labor market perspective • Consistent and documented methodologies • Static/not dynamic • Time series and regional comparisons • Lacks data on current demand/employers’ requirements • Public, no-cost distribution • Does not effectively capture emerging occupations/skill requirements/certifications 13 Case Study: Health Care Informatics • • • • • Traditional LMI Source: EMSI Real-time LMI Source: Burning Glass Labor Insight Real-time Period: Full year 2011 (Jan-Dec 2011) Traditional LMI Period: 2012-2017 Geography: United States 1414 Health Informatics (HI) Growth: What Traditional LMI Doesn’t Show Traditional vs. Real Time Example Health Informatics Job Listing Growth 2007-2011 45% • BLS Tracks only 1 HI Occupation: Medical Records and Health Information Technicians (SOC 29-2071) • BLS shows only 5.3% growth between 2007 and 2011 • Meanwhile, Real Time Data shows 26% growth in Health Informatics Jobs listings • 39% in Arizona, for the same period! 39% 40% 35% 30% 30% 27% 26% 25% 22% 20% 15% 16% 15% 10% 7% 5% 0% Source: Burning Glass Labor Insight Sources EMSI www.economicmodeling.com http://www.burning-glass.com/healthinformatics/ 15 WHAT ARE THE EMERGING JOB TITLES? Top Health Care Informatics Job Titles, 2011 Medical Coder 2,907 Medical Records Clerk 2,760 Medical Records Technician 1,173 Clinical Systems Analyst 925 Medical Recoders Roi Specialist 902 Coder 822 Inpatient Coder 675 Coding Specialist 573 Medical Records Coder 561 Medical Biller/Coder 546 Source: Burning Glass Labor Insight Period: 1/1/11 – 12/31/11 Total Postings:52,323 0 500 1,000 1,500 2,000 2,500 3,000 3,500 16 SKILLS & CERTIFICATIONS IN DEMAND: Health Informatics SKILLS CERTIFICATIONS • • • • • • Registered Health Information Technician (RHIT - 27%) • Registered Health Information Administrator (RHIA - 25%) • Certified Coding Specialist (15%) • Medical Billing And Coding Certification (7%) • Certified Coding Associate (2%) • Acute Care Certification (1%) • Epic Certification (1%) • • • • • Medical Coding Health Information Technology Icd-9-Cm Coding Medical Records Knowledge Of Health Information Management (him) Inpatient Coding Health Information Management (him) Experience Health Information Anatomy Outpatient Coding Source: Burning Glass Labor Insight Period: 1/1/11 – 12/31/11 Total Postings:52,323 17 INFORMING POSTSECONDARY Source: Burning Glass Labor Insight, 2011 18 Case Study: Information Technology (IT) • • • • Traditional LMI Source: EMSI Real-time LMI Source: Burning Glass Labor Insight Real-time Period: January 1, 2011 –October 19, 2011 Geography: United States 1919 TRACKING SKILLS (vs. Occupations) DEMAND: SKILL CLUSTER ANALYSIS IT Cluster Distribution, U.S. Programming Development Engineering 1,153,768 Databases And Data Warehousing 1,128,893 Business Intelligence 970,348 Network Administration And Security 803,953 Web Design And Technologies 705,337 Support 581,161 Operating Systems 579,275 General 450,783 Software Testing And Qa 385,315 Mapping Software 3,934 0 200,000 400,000 600,000 800,0001,000,0001,200,0001,400,000 Source: Burning Glass Labor Insight Period: 1/1/11 – 10/19/11 TRACKING SKILLS (vs. Occupations) DEMAND: SKILL CLUSTER ANALYSIS Sub-Cluster Illustrative Skills and Knowledge Areas Business Intelligence SAP; Business Objects; Crystal Reports Computer Programming, Development, and Engineering C++; Perl; Rapid Application Development Database Administration & Database Administration; Operational Data Store; Data Warehousing Microsoft SQL Network Administration & Cisco Routers; Computer Networking; Network Security Engineering Operating Systems Macintosh OS; Operating Systems; Red Hat Linux Software Testing & Quality Software Testing; Systems Analysis; TestFrame Assurance Support Computer Repair; Computer Troubleshooting; Hardware Configuration Web Design & Technology Dreamweaver; Interface Design; Quark Xpress Source: Burning Glass Labor Insight Period: 1/1/11 – 10/19/11 Skill cluster analysis goes beyond traditional occupational analysis to track job demand by specialized skill sets or clusters – which can be mapped to education and training offerings UNDERSTAND OCCUPATIONS IN TERMS OF SPECIALIZED SKILLS FROM MULTIPLE SUB-CLUSTERS Databases & Data Network Programming, Business Warehousin Administration & Development, Intelligence g Security Operating Systems & Engineering Network Administrators – Required Skills Perl Software Development Python Tomcat C++ Linux Unix Operating Systems Solaris Red Hat Linux Unix Shell Scripting Mainframe System Administration Cisco Routers Network Engineering Citrix Data Communications Network File System Structured Query Language (SQL) Mysql Sybase Relational Databases Oracle Ibm Websphere SAP Peoplesoft SAS SAMPLE SELECTION 0 200 400 600 800 1,000 1,200 Source: Burning Glass Analytics using Northeast Consortium Real-Time Jobs Data, Jan-Mar 2011 WHAT ARE THE ADVERTISED IT JOBS EDUCATIONAL REQUIREMENTS? Bachelor's degree 6% High school 7% Graduate or professional degree 17% Post-secondary or associate's degree 70% Source: Burning Glass Labor Insight Period: 1/1/11 – 10/19/11 Who are the top hiring employers in the Cincinnati-Middletown, OH-KY-IN MSA? Top Hiring Employers, IT Cluster, Cincinnati MSA Jan - Oct 2011 IBM 373 DELOITTE DEVELOPMENT LLC 322 KROGER COMPANY 225 CITI 222 GENERAL ELECTRIC COMPANY 195 FIFTH THIRD BANK 184 BELCAN 171 CINCINNATI BELL TECHNOLOGY SOLUTIONS 150 ACCENTURE 100 KING SOOPERS Source: Burning Glass Labor Insight Period: 1/1/11 – 10/19/11 Total Postings:13,773 99 0 50 100 150 200 250 300 350 400 24 WHAT ARE THE HIRING IT INDUSTRIES, US? Retail Trade Real Estate and Rental and Leasing Transportation and Warehousing Public Administration Educational Services Information Health Care and Social Assistance Finance and Insurance Administrative and Support and Waste Management… Manufacturing Professional, Scientific, and Technical Services 0 100,000 200,000 300,000 400,000 500,000 600,000 Source: Burning Glass Labor Insight Period: 1/1/11 – 10/19/11 25 IMPORTANCE OF USING MULTIPLE SOURCES Student Labor Market Outcomes Traditional LMI Real-time LMI Data-driven Decisions Employer Verification 26 Supply and Demand Dashboard Occupation Annual 2008 Openings Employment 2008-2018 2008 Percent 2011 Due to Employment Replacement Real Time 2009 Total Regional Postings Completions 1/10-12/10 Registered Nurses 14,501 486 52% 14,693 1,762 931 Nursing Aides, Orderlies, and Attendants 10,158 136 74% 10,653 403 128 Home Health Aides 5,536 198 28% 6,372 231 82 Medical Assistants 2,133 60 40% 2,310 335 446 *sample selection Source: EMSI Complete Employment - 2011.2, BLS, Burning Glass State of Maine 27 CTW APPROACH TO EMPLOYER ENGAGEMENT Add Data to Your Employer Engagement Toolbox • A means to objectively analyze what employers are requesting • Prior to calling on employers for the typical focus group, the research shows that programs are serious and have done due diligence. • Real time helps to keep you more up to date, and to get a more detailed picture of employers’ needs. • Objective: test data against anecdotal experiences shared by employers. 28 CREDENTIALS THAT WORK (CTW) Curriculum Modification and Program Development Student Career and Postsecondary Guidance Data Driven Decisions Strategic Planning Gauging Demand 29 ABOUT CREDENTIALS THAT WORK (CTW) JOB PLACEMENT • Identify Hiring Employers • Find Job Openings • Connect Students to Jobs • Analyze Regional Demand • Engage Active Employers • Set up Internships • Obtain Scholarships CURRICULUM DEVELOPMENT NEW PATHWAY DEVELOPMENT • Identify Current Skills Needed by Industry • Compare to Existing Offerings • Setup New Employer Capstones • Recruit Hiring Companies to Advisory Committees • Identify Emerging Skills & Occupations • Find Hiring Employers For Interviews • Form Recommendations Based on Market Demand • Drive New Curriculum Investments 30 CREDENTIALS THAT WORK’S CTW INNOVATORS NETWORK • CTW Established an network of 10 community colleges and systems to test, apply & integrate new real time technologies into institutional decision-making. – – – – – – – – – – – Cabrillo College (Aptos, CA) Cerritos College (Norwalk, CA) Gateway Community and Technical College (Covington, KY) Harper College (Palatine, IL) Kentucky Community and Technical College System Office (Versailles, KY) LaGuardia Community College (New York, NY) Owensboro Community and Technical College (Owensboro, KY) Southeast Kentucky Community and Technical College (Harlan, KY) Southern Maine Community College (Portland, ME) Texas State Technical College (Waco, Marshall, W. Texas & Harlingen, TX) Centers of Excellence, CA 31 PRESENTATION OUTLINE 1. Why Do We Need Innovations in LMI? – Dynamic & complex labor markets – Education spending and debt 1. What are the Real Time Innovations and What Can They Tell Us? – Two examples: Health Informatics, Information Technology – JFF’s Credentials that Work 2. How Can We Use Data to Engage Employers and Impact Programs? – Cabrillo College tools – Bay Area Community College Consortium collaboration 3. Questions, Answers & Resources 32 Rock Pfotenhauer CABRILLO COLLEGE Presentation 33 PRESENTATION OUTLINE 1. Why Do We Need Innovations in LMI? – Dynamic & complex labor markets – Education spending and debt 1. What are the Real Time Innovations and What Can They Tell Us? – Two examples: Health Informatics, Information Technology – JFF’s Credentials that Work 2. How Can We Use Data to Engage Employers and Impact Programs? – Cabrillo College tools – Bay Area Community College Consortium collaboration 3. Questions, Answers & Resources 34 QUESTIONS? 35 RESOURCES TO GET YOU STARTED F R E E • Bureau of Labor Statistics: www.bls.gov • CareerOneStop: www.careeronestop.org • mySkillsmyFuture: www.myskillsmyfuture.org • EMSI (Career Coach): www.economicmodeling.com • Burning Glass Labor Insight/Focus Career www.burning-glass.com/ • Monster Government Solutions www.monstergovernmentsolutions.com • Monster Seemore: http://seemore.monster.com/#/se emore • Wanted Analytics www.wantedanalytics.com • Geographic Solutions www.geographicsolutions.com/index.asp • TORQ: www.torqworks.com MyNextMove: www.mynextmove.org • O*NET Online: www.onetonline.org • StatsIndiana: www.stats.indiana.edu • Census LED: http://lehd.did.census.gov/led/ • • CareerBuilder – Supply and Demand Portal (free for workforce entities) www.careerbuilder.com/ 36 Learn More About Real Time LMI Tools http://www.jff.org/publications/education/vendor-product-review-consumersguide-re/1417 37 ROBERT HOLM JFF, Program Director, Economic & Workforce Development ROCK PFOTENHAUER Cabrillo College TEL 617.728.4446 FAX 617.728.4857 info@jff.org 88 Broad Street, 8th Floor, Boston, MA 02110 2000 Pennsylvania Avenue, NW, Suite 5300, Washington, DC 20006 WWW.JFF.ORG