MAIS and ITSS PRIORITIES
Laura Patterson, MAIS Associate Vice President
Unit Liaison Meeting
January 23, 2008
Agenda
• MAIS Strategic Plan
• MAIS & ITSS Priorities
• Q&A
• Closing Thoughts
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MAIS Strategic Plan
• Executive officers,
deans, and other
leaders share their
challenges (October 2005)
• Key themes identified
• MAIS Advisory
Committee, University
leadership, and MAIS
leadership determine
priorities
• Living document
• Updated annually
U-M MISSION
• Preserve
knowledge
• Create new
knowledge
• Develop future
leaders
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MAIS and ITSS Strategic Objectives
• Protect information assets and
privacy
• Promote green solutions
• Reduce administrative tasks for
faculty & staff
• Enable faculty and staff to
maximize our resources
• Enable efficient business
processes
• Increase faculty and staff excellence
• Enhance academic units’ ability to connect with individual
students
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Priorities
MAIS
•
ITSS
eResearch Proposal
Management
•
University IT Security Program
• DAC Replacement—
Constituent Relationship
Management
•
Space Utilization
•
Business Intelligence
• Service Management
• HE Upgrade
• Green Computing Initiative
Excerpt from FY08
Budget remarks to the
Regents
President Mary Sue
Coleman
“Difficult and uncertain financial
circumstances require us to further
sharpen our business-like
approach in both our planning and
our operations. ”
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eResearch: Project Overview
Scope
• Electronic routing and approval of
research proposals
• Submission of research proposals to
external sponsors through Grants.gov
Benefits
• Provide researchers competitive
advantage for grants
• Meet federal requirements
• Reduce administrative tasks
• Generate more comprehensive
research reporting
• Improve usability of data across
university systems
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DAC Replacement: Project Overview
Scope
• Select and develop a
replacement system for the
current Development Alumni
Constituency (DAC) System
(mainframe)
Law school development kick-off
Benefits
• Improve relationships with contributors, which increases
donations to the University
• Improve our long term financial stability through a larger
endowment
• Increase the endowment, which supports new programs,
initiatives, faculty recruitment and student aid
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Space Utilization Initiative:
Project Overview
Scope
• Develop campus-wide
approach to make best use of
all classrooms
• Improve systems supporting
space management and
classroom utilization
Benefits
• Reduce the costs associated with maintaining and operating
facilities
• Improve planning and allocation of instructional and research
space to meet new space demands
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Business Intelligence (BI) Projects
Scope
• Create products
• Provide tools and data
resources
• Build BI Community
• Provide access to experts
Benefits
• Better information for decision
making
• Contain costs and enhance
revenue opportunities
• Better allocate resources
• Facilitate innovative solutions
BI is turning data into
useful information to make
data-driven decisions
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MReports: Project Overview
Scope
• Provide suite of reports
 Employment internal
control information
 Real-time financial reports
o Project budget summary
reports
Benefits
• Easy to understand information
• Graphic displays
• Drill downs
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BI Community: Project Overview
Scope
• Develop BI expertise
• Foster networking (BI
Council, BI Community of
Experts, BI SIG, etc.)
• Increase ROI for
enterprise resource
planning systems
Pharmacy Services - 2007 BI Award Winner
Benefit
•
Communities of practice drive behavioral
changes, which positively influence
business performance
www.bi.umich.edu
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HE Upgrade: Project Overview
Scope and Benefits
• Improves tracking of employees,
students, applicants, etc.
• Provides 360 view of key student
information
• Improves integration between
enrollment and academic requirements
• Makes time entry easier and better
transition for migrating from paper
timesheets to an online process.
• New technology available
• Vista Plus retires
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ITSS Security Program: Project Overview
Scope
• Collaborate with the University
community to further integrate U-M
IT security program into education,
research and health care
operations
Benefits
• Integrates security risk considerations into the unit decisionmaking processes
• Improves metrics which will in turn create security process
improvements
• Better protects sensitive assets located in units
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Green Computing Initiative
• Consortium started by Google
 Part of the World Wildlife Fund (WWF) initiative and
focused purely on computing resources
 Founding members include: Intel, Dell, Sun, EMC,
Microsoft, Red Hat, EMC, U-M, MIT (and more)
 Collaborate with our University partners to:
 Promote methods to reduce computing consumption
of our natural resources.
 Promote unit purchasing the most energy efficient
computing equipment
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Customer Satisfaction is Important
• Service Management
 Increased system
availability/reliability
 Decreased incidence of recurring
issues
 Quicker time to resolution for
incidents/problems
MAIS Help Desk
• Enterprise directory
• Communications improvements
 More visually engaging messages
 Fewer emails (shorter too!)
 Integrated communications
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Thank you for all you do!
Q&A
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