Take Charge!
A Personal Development Program
Facilitated by
MOHD RIZAL HASSAN
Facilitator’s Personal Profile
Rizal graduated from the International Islamic University, Malaysia in BHSc.
in English Language and Literature in 1995. He began his career in the
Human Resource Department of Kinta Kellas Plc, a wholly owned
subsidiary of the Renong Group of Companies. After 7 years with the
Group, he became a Consultant with Focus Learning Corporation Sdn Bhd
and stayed with them for about 1.5 years. He was later then employed by
Gamuda Bhd as a Learning Facilitator for 2 years.
He is today the Founder, International NLP Master Learning
Facilitator, NLP Master Coach & Master Hypnotherapist of Take
Charge Sdn Bhd.
Past Experience
Rizal has a strong foundation in Human Resources specializing in
Recruitment, Industrial Relations, Employee Relations and Training
Administration.
He has had a direct role in setting up (plan, design competency-based
training programs and administer) the Renong Assessment Center (EXCEL
– Executive Competency Enrichment & Learning program).
Present Specialization
Rizal develops and conducts training programs on the topics of personal
development, motivation, customer service, communication, sales
techniques and team building. All these programs incorporate Neuro
Linguistic Programming (NLP), practical tools and fun experiential learning.
Rizal also conducts NLP Workshops.
Rizal is also a certified NLP Coach. He advises, guides and coaches many
people through a whole range of issues, such as business, relationships,
motivation, communication skills and career advancement.
Proud Achievements
Rizal presented an academic paper entitled “Take Charge! Of Your
Teaching Methodologies: Tips from A Professional Facilitator” at the
National Conference on Skills & Competencies in Education organized by
Universiti Sains Malaysia on 29-30 November 2005.
On 4 August 2006, Rizal conducted his renown “Take Charge!” program to
an audience of 4000 Universiti Malaysia Sabah (UMS) 1st Year students.
On the very next day (5 August 2006), Rizal repeated that feat to another
4000 UMS students, this time students from Year 2, 3 and 4.
Professional Qualifications & Associations
Rizal is presently a qualified NLP Practitioner and an NLP Coach. He is
certified by The International NLP Trainers Association (INLPTA) as a
Certified Practitioner of the Art and Science of Neuro Lingusitic
Programming.
Rizal is also a Certified Master Hypnotherapist certified by The International
Association of Counselors & Therapists (IACT).
He is a Professional Member of the Malaysian Association of Professional
Speakers (MAPS) and carries the title Malaysian Speaking Professional or
MSP. He is also a Member of the International Association of Facilitators
(IAF).
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Program Outline
PROGRAM CONTENT
PAGE NO.
Course Objectives
Take time to work, it is the
price of success.
Take time to think, it is the
source of power.
Take time to play, it is the
secret of perpetual youth.
Take time to read, it is the
foundation of wisdom.
Take time to be friendly, it is
the road to happiness.
4
Take Charge! of Myself
5-11
Take Charge! of My Communication
12-13
Take Charge! of My Team
14-18
Take Charge! of My World
19-21
My Actionable Plans
22-23
Take time to love and be
loved, it is privilege of God.
Take time to share, life is too
short to be selfish.
Take time to laugh, for
laughter is the music of the
soul.
Morning Session
•
•
Program Introduction
Take Charge! of Myself
Afternoon Session
•
Tea Break
•
Take Charge! of My
Communication
Take Charge! of My Team
Tea Break
•
•
Take Charge! of My World
My Actionable Plans
Notes:
3
Program Objectives
At the end of the course, you will be able to:
• Gauge how important you take your life, personal
and as a student, how much potential you have.
• Build a mindset of improving Quality of your
Life, both personal and at the University/School.
• Polish your view of the world by not taking
things for granted.
• Equip yourself with a toolset of building rapport,
effective listening, etc.
• Apply proven techniques in being responsible for
the happenings around you.
• Achieve personal excellence by understanding
and working with the people around you.
• Embark on a plan of action to immediately
improve the Quality of YOUR LIFE.
4
TAKE CHARGE!
OF MYSELF
5
Realizing Your Potential
Say what you want when
you have the time,
because
tomorrow
maybe one day late. Our
deepest
regrets
are
words unsaid and things
undone.
Business is a lot like
tennis – those who don’t
serve well end up losing.
An expert is someone
who knows some of the
worst mistakes that can
be made in his subject
and how to avoid them.
Notes:
6
Old House – New House
Some people dream of
success, while others
wake up and work hard
at it.
It’s better to regret
something you have
done, than to regret
something you haven’t
done.
To fear the worst often
cures the worse (William
Shakespeare)
Most of what we do in a day is fairly
routine. And because it becomes routine, we
have become comfortable with our
surroundings and often resist to any form of
change. Routine is your “Old House”.
Change is scary and frightening when one
doesn’t know what is in store at the end of
the road. Change can be exciting when one
anticipates clearly what awaits them when
they reach their goal.
However, to improve in life, one must
change because to improve is to change
from one state to better state. The desire to
change begins with having clear goals. If the
goals are clear, the desire and motivation to
achieve those goals would be heightened.
Change is your “New House”.
Hence, by making your outcomes or goals
crystal clear, i.e. by knowing what you want,
you will be able to obtain the drive
(motivation) to achieve your goals.
7
Choice Vs Chance
Excellence is never an
accident.
(Derric
Johnson)
People
are
always
blaming circumstances
for what they are. I don’t
believe in circumstances.
The people who get on
this world are the people
who get up and look for
the circumstances they
want, and if they can’t
find them, make them.
(George Bernard Shaw)
You may be disappointed
if you fail, but you are
doomed if you don’t try.
CHOICE
CHANCE
Every Moment is A
………………………….
‘Success’ has different meanings to different people. Some define ‘success’ as
being rich. There are some people who refer to success based on how high up
they are in the social ladder. Some others refer to success to the ability to
balance life between the Present and the Hereafter.
WhateveR the definition, everybody agrees that success can only be achieve by
making the right CHOICES. Why leave your life to chance and probabilities when
you can always do something about it?
So CHOOSE! Make your CHOICE! TAKE CHARGE OF YOUR LIFE!
8
Solving Problems
Crisis doesn’t develop
character; crisis reveals
character.
Learn from yesterday,
live for tomorrow. The
important thing is not to
stop questioning. (Albert
Einstein)
Failure
is
the
opportunity to begin
again, more intelligently.
Every problem has a …………………....
Every solution begins with …...….!
9
Going For Excellence
Excellent
It does not matter how
slowly you go, so long as
you
do not
stop.
(Confucius)
Best
An experience is never a
failure because it always
serves
to
show
something.
(Thomas
Alva Edison)
Good
All things are impossible
as long as they seem so...
“If ________ is Possible, Then _____
is Not Enough”
Notes:
10
My Specific Life Targets
MYSELF
MY FAMILY
MY CAREER
MY UNIVERSITY
Goals must be clear and in detail. If our goals are not clear and in
detail, how would we know we are heading the right way (towards
achieving our goals)? Writing down our goals is the first step towards
achieving them. We must be able to see what we want, and see them
clearly, only then will we be able to take appropriate action towards
achieving them. If we cannot express our goals in writing, draw or use
pictures cut out from magazines, newspapers, etc. The point is, these
goals must be clear. When our goals are clear, we will do anything and
everything to achieve them. The clearer it becomes, the more
motivated we are to achieve it.
11
TAKE CHARGE!
OF MY
COMMUNICATION
12
Building Rapport
The Meaning of
Your
Communication
Is
The Response
You Get.
S
M
E
A
S
L
R
A
A
M
The Heart of Good Communication
1.Know what you want, your goal or outcome in any
situation, so there is a purpose to the communication.
2.Be alert to the responses you are getting. Keep your
attention outwards to see, hear and feel how the other
people are responding.
3.Have the flexibility to keep changing what you do or say
until you get what you want.
(this is different than doing the same thing – and when it does not work, doing it harder)
13
TAKE CHARGE!
OF MY TEAM
14
The Individual Vs Team
There
is
nothing
impossible to him who
will try. (Alexander the
Great)
TEAM
........................................
A human life is a single
in the alphabet. It can be
meaningless. Or it can
be part of a great
meaning. (NY Herald
Tribune)
An
investment
in
knowledge pays the best
interest.
(Benjamin
Franklin)
DEPENDS ON
INDIVIDUAL
........................................
Notes:
15
The Individual Vs Team
Choose a job you love
and you will never have
to work a day in your
life. (Confucius)
There is no failure
except in no longer
trying. (Elbert Hubbard)
TEAM
........................................
GIVES MORE
........................................
There are four things
that
cannot
remain
hidden
for
long:
knowledge,
stupidity,
wealth & poverty.
THAN INDIVIDUAL
........................................
Notes:
16
The Meaning of “BEING IN A TEAM”
We see what we know.
All rivers run into the
sea, but the sea does not
overflow.
FINGER
POINTING
.........................
TEAM SPIRIT
It is much easier to be
critical than to be
correct.
(Benjamin
Disraeli)
Dealing With Team Initiated Conflicts
• Be team oriented – it’s never YOU but WE
• Be positive
• Focus on behaviour not the person
• Focus on opportunities
• Be specific
• Be cooperative
• Be encouraging
17
Working As A Team
A well-run restaurant is
like a winning baseball
team. It makes the most
of every crew member’s
talent
and
takes
advantage of every splitsecond opportunity to
speed up service (ray
Kroc,
Founder
of
McDonald’s).
Winners make goals;
losers make excuses.
He who would eat the
fruit must climb the tree.
TEAM
ACHIEVES
NEW
........................
THROUGH
INDIVIDUAL
........................
Notes:
18
TAKE CHARGE!
OF MY WORLD
19
Study & Learn
Notes:
LIVE
20
Doing Ehsan (Charity)
Notes:
Work
Expected
Work
Done
Work
Expected
Work
Done
Work
Expected
Work
Done
ZALIM people always __________________________
EHSAN people always __________________________
(WHAT EHSAN CAN YOU DO AT THE HOSTEL & IN CLASS?)
21
MY ACTIONABLE PLAN
22
My Actionable Plans
What 3 Learning Points which made the
most impact for me in this program?
__________________________
__________________________
__________________________
What changes in myself do I want to
make with reference to the learning
above?
23
CARI SIAPA
1.
Has done some part-time work before.
2.
Has never been to Sarawak.
3.
Birthday is in the month of _______ or
__________
4.
Doesn’t eat durians.
5.
Owns a Motorola handphone.
6.
Is wearing a watch today.
7.
Is the eldest child in the family.
8.
Is wearing red today.
9.
Loves drinking coffee.
10. Doesn't like to go for training.
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