EGOVERNANCE गति IN
RAJASTHAN
ENSURING GOVERNANCE THROUGH ACCOUNTABILITY,
TRANSPARENCY AND INNOVATION IN THE STATE
BEST PRACTICES AND INNOVATIONS
SONIA CHATURVEDI & RAJEEV GUJRAL
DEPARTMENT OF INFORMATION TECHNOLOGY & COMMUNICATION, GOVERNMENT OF RAJASTHAN
गति – THE PACE OF RAJASTHAN
• Rajasthan - One of the most progressive in eGovernance
• The only state with
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an entire state wide eGovernance Framework and Architecture implemented
End to end Intelligent Middleware Enterprise Service Bus – Raj Sewa Dwaar
End to end Document Management System implemented – Raj eVault
customized QR and photo enabled Digital Signature Mechanism – Raj eSign
End to end enterprise web content management platform – Raj AEM
Centralized GIS Platform – Raj Dharaa
End to end centralized benefits transfer and financial inclusion platform – Bhamashah
End to end GPS Monitoring and Biometric Attendance Platform – RAAS
End to end centralized Grievance Redressal System – Raj Sampark
• Many more one of its kind eGovernance implementations ensuring गति .
THE CONCEPT OF गति IN RAJASTHAN
Optimum combination of centralized platforms and decentralized
implementation
• Sectorial Applications instead of departmental applications –
Governance
• End to end monitoring of service delivery, benefits transfers, office
management – Accountability
• Centralized Document Management System with public Access –
Transparency
• All applications and services on centralized ESB with open access
to private and public – Innovation
SERVICE DELIVERY
• eMitra
• Rajasthan Sampark
• Bhamashah
• ePDS
• School Education
• Web Portals
OFFICE AUTOMATION AND ACCOUNTABILITY
• Raj eOffice
• Rajasthan Accountability Assurance System
• Raj Dharaa
• CMIS
• Development Centre
IT INFRASTRUCTURE
• Raj Net
• Raj VC
• Soft VC
• RSDC
RAJASTHAN SAMPARK
PUBLIC GRIEVANCE REDRESSAL
RAJASTHAN SAMPARK
• Features
• Portal with grievance redressal workflow, SMS integration, GIS linked
Inspections/visits
• Reality check functionality for disposed State, Provision to collect feedbacks
• Integration with Call Center & Mobile Application
• Status
• Web Portal has been deployed
(www. sampark.rajasthan.gov.in)
• Around 4 lakhs grievances registered and around 3.28 lakhs have been
disposed
• Reality Check Module – Under Testing
BHAMASHAH
EMPOWERING WOMEN
REFORM BENEFIT DELIVERY MECHANISM
BHAMASHAH
• Features
• Transfer all cash benefits electronically to bank account of the beneficiaries of
the state
• Provide all non-cash benefits/services directly to biometric authenticated
beneficiaries
• Check on the leakage of benefit transfer to beneficiaries
• Financial Inclusion and Banking service near the doorsteps of the residents
• Establish State Resident Data Hub
• Technology
• Application Software using J2EE architecture
• IBM PureApp – Websphere Application Server
• Oracle Exadata as Database
• IBM FileNET and SAS & IBM Master Data Management tools
BHAMASHAH
• Status
• Enrolment Camps inaugurated by Hon’ble CM on 15th August
2014 and more than 72 lakhs family enrolments and more than
231 lakh person enrolments completed
• Bhamashah Card Distribution and DBT launched by Hon’ble Chief
Minister in December 2014
• Seeding of Bhamashah Id in Pension, Public Distribution System
and NREGA Database is under progress and Integration with PDS
is under implementation
E-PDS IN RAJASTHAN
DELIVERY OF BENEFITS THROUGH BENEFICIARY
VALIDATION BY BHAMASHAH / AADHAAR
EPDS
• Features
• Identification/ validation of the beneficiary through its biometric
available at CIDR (Aadhaar)
• Provide a light weight Hand held Point of Sale (PoS) devices to the fair
price shop owners which uses GPRS connectivity
• Stopping / avoiding Proxy Withdrawals by linking with Bhamashah Id/
Aadhaar
• Addressing diversions and leakages
• Technology
• Linux based Point of Sales (Handheld devices)
• Web Services for transferring data
RAJASTHAN SCHOOL EDUCATION
PORTAL
(AN ELEARNING SOLUTION FOR SCHOOLS)
WEB BASED CONTENT REPOSITORY FOR
STUDENTS ON THE SYLLABUS OF RAJASTHAN
BOARD
RAJASTHAN SCHOOL EDUCATION PORTAL
• Features
• Updated contents as per the syllabus of Rajasthan Board available on Web
• Freely available content to students and option for both online viewing or
downloading, storing and viewing offline
• Facility for teachers to create, review and publish content on the solution
• Good Quality Content including option for development and aggregation,
management of Contents
• Accessible on different client devices like PC, Laptop, Smartphones, Tabs etc.
• Technology
• Open source Product developed on Java Technology
• Open source Content Management Solution and Industry standard Streaming
Server
RAJNET
CONNECTIVITY UPTO GRAM PANCHAYATS
RAJNET
• Features
• Shall be an umbrella network also connected with existing networks like
• RajSWAN (33 District Collectorates, 240 Block head quarters and 3500 Govt
Offices)
• SecLAN (48 Govt. offices located in Jaipur city)
• Multi modal connectivity like VSAT, Captive OFC, RF and terrestrial connectivity
• Monitored through a Centralized Integrated Network Operating Centre
• Integrated Enterprise Management System (EMS) for user assistance and ticket
management
• Technology
• Centralized Enterprise Management Solution of HP
• VSAT technology from Gilat
• Switches from CISCO
VIDEO CONFERENCE FACILITY
IN RAJASTHAN (RAJVC)
ROOM BASED VIDEO CONFERENCE FACILITY AT
DISTRICT COLLECTORATE AND BLOCK LEVEL
OFFICE (PANCHAYAT SAMIITI)
RAJ VC
• Features
• Multi Level Video Conferencing (State, District and Block)
• Technology: CISCO HD Video Conferencing Equipment
• Current Status
• 300 locations are operational since October 1st, 2014
• Work Orders placed for remaining 47 blocks and 7 offices.
• Approval accorded by the 20th APEX committee meeting dated 25-03-2013,
for setting up of video conference facility at block/tehsil level and for
extension to newly created 47 blocks in 25th apex meeting dated 14-05-2015
SOFTWARE BASED VIDEO
CONFERENCE (SOFT VC)
VIDEO CONFERENCE FACILITY UPTO GRAM
PANCHAYAT LEVEL
SOFT VC
• Features
• Shall ride on the RajNet and RajSWAN network established upto Gram Panchayat.
• Shall be integrated with Hardware VC established at District Collectorate and Block
level office (Panchayat Samitis)
• Less Bandwidth and no Client Software Requirement
• The VC endpoint shall be a generic PC with multimedia capability.
• Minimum manpower for execution, operation & maintenance shall be provisioned
for a period of 5 years.
• Technology
• One server at each district, capable of catering to 500 nos. of concurrent users and
facility to broadcast to 10,000 simultaneous users
• Complete end to end solution from People Link
RAJASTHAN STATE GEOSPATIAL DATA
INFRASTRUCTURE (RSSDI) AND
UNIFIED GIS PORTAL
UNIFIED GIS PLATFORM AND DECISION SUPPORT
SYSTEM OF GEOSPATIAL DATA
(RSSDI) AND UNIFIED GIS PORTAL
• Features
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Unified Platform for depicting various layers and hosting GIS based applications
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Identification of underground utilities like drinking water pipelines, sewerage lines etc.
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Collect spatial and non-spatial attribute data for various State Infrastructure, Public / Private Assets
and Point of Interest
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LiDAR Scanning and 3D modeling of selected heritage monuments / structures like Hawa Mahal,
Jantar Mantar, Albert Hall, City Palace-Jaipur and City Place-Udaipur, 7 Gates of Walled City etc.
• Technology
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ArcGIS product suite and Application development services from ESRI
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Satellite Image to be procured from ISRO - NRSC
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GIS Survey from ADCC for capturing Govt. assets, POIs, Landbase etc.
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Autodesk software platform and 3D Modeling services
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Image processing software from Intergraph
CHIEF MINISTER INFORMATION
SYSTEM (CMIS)
PROVIDING TIMELY AND ACCURATE
INFORMATION TO HON'BLE CM AND SENIOR
MOST GOVERNMENT OFFICIALS ON ANYWHERE ANY TIME BASIS
CMIS
• Features
• Single Sign-on for the application modules and integration with GIS
• Development of new modules in an integrated manner in Axpert platform
• Technology
• Axpert Platform
• .Net based Application
STATE DATA CENTER
PROVIDING A COMMON INFRASTRUCTURE TO
THE STATE TO CATER TO THE E-GOVERNANCE
APPLICATIONS
RSDC
• Genesis
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First Data Center was set up in 2005 since then the requirement of computing power, network and
storage space have increased tremendously
• Features
• Project to augment State Data Center with capacity of 80 racks from existing 22
Racks has been initiated
• More than 150 websites and more than 300000 transactions are being added
on daily basis
• Compute power, network and storage space shall be provided to new IT
initiatives like Rajasthan Sampark, GIS, Bhamashah, Video Conferencing,
RajNET
DEVELOPMENT AND
MAINTENANCE OF WEBSITES
RESTRUCTURING OF THE WEBSITES, WEB
PORTALS AND WEB APPLICATIONS OF
GOVERNMENT DEPARTMENTS/ ORGANIZATIONS/
DISTRICTS ACROSS RAJASTHAN
DEVELOPMENT AND MAINTENANCE OF
WEBSITES
• Features
• Standardization of Website/ Portals/ Web Application
• Availability, Accessibility and Responsiveness of
Websites/ Portals
• Enterprise Web Content Management and Centralized
deployment
• Technology
• Enterprise Web Content Management
E-MITRA
MULTI-MODAL SERVICE DELIVERY PLATFORM
OFFERING WIDE RANGE OF G2C & B2C SERVICES
TO THE RESIDENTS OF THE STATE CLOSE TO
THEIR DOORSTEPS
• Features
• Centralised web based online eMitra application, deployed at
RSDC
• Offering more than 130 services
• More than 25000 IT-integrated points of service delivery (eMitra
kiosks in urban & rural areas)
• 7000 Kiosks shifted at ASKs, 4000 Kiosks working as BC, 6000
kiosks are Micro ATM enabled
• Online Accounting system- real time fund transfers, online
reconciliation for stakeholders, commission payout to kiosk
owners in their ewallets.
RAJ E-OFFICE
ENHANCE OFFICE PRODUCTIVITY AND
STREAMLINING INTERNAL PROCESSES
RAJ E-OFFICE
• Features
• Application of state-of-the-art technology, e.g. Cloud, Mobile
Applications etc.
• Focus on integration as opposed to current applications and tools
in silos specific to a department/ district/ office/ section
• Decision Support System beyond simplistic approach of post-facto
decision
• Dashboards, e-Forms, e-Vault and virtual dropbox
Raj e-Office Components
RAJASTHAN ACCOUNTABILITY
ASSURANCE SYSTEM
ACCOUNTABILITY AND REAL TIME MONITORING
COVERING REAL TIME GPS SOLUTION ON A COMMON
PLATFORM
RAAS
• Features
• Real time integrated GPS Tracking of Vehicles
• Mobile Application for GPS Tracking
• Integrated Security Application
• Detailed Analytical Reporting of vehicle usage
KEY TO गति
• Judicious centralization and decentralization to ensure maximum
efficiency
• Integrated, Fully interoperable systems with complete flexibility and
integration with legacy systems
• Open Standarads, Authenticated APIs/JSON/REST for connectivity
through middleware ESB
• Integrated service delivery, benefits transfer and grievance redressal
• Multimodal multichannel availability of Government to People
• No dependence on OFC/Computer/IT Literacy for connecting to
Government
• from Rural to Urban implementation approach – till the last mile
“गति” मान भारि
"गति" मान राजस्थान
Thank You