Welcome to the Partners In Care Programme
Websession Six 15th April 2015
The session will start at midday
Dr. Lynne Maher
Director for Innovation
@LynneMaher1
Partners In Care Programme
Websession Six
Understanding experiences &
moving to co-design
@LynneMaher1
Dr. Lynne Maher
Director for Innovation
• Background noise- we can hear you! If you
are able to mute your phone please do so until
you want to speak to the group
• The ‘chat’ box – you are able to write a
note/question in the chat box at any time.
Please just use the ‘general’ chat box and not
the specific Q&A one
Agenda for todays webcall
•
•
•
•
Moving from understand to improve through co-design
Evaluation
Plan for next two months
Workbook review update
– By 5pm on Thursday 28th May 2015
• Time for questions
Evaluation
• An evaluation of the programme has been commissioned by
HQSC and the evaluation period will start in the next few weeks
• Data will be collected through the workbooks, telephone
interviews, a few face to face interviews, and the case study.
• Interviews to include consumers, project team staff and
sponsors.
• You will receive an e mail from Brooke Hayward, Evaluation
Officer who will liaise with you about suitable times for a
call/visit.
We all have different perspectives via twitter @GaryYarlington
Mapping
Co-design
Discuss your plans
Co-designing future information
“I was the only one
who was
consistently there.
I was the only one
who knew the whole
story.”
Ruby 84 years
young……
During co-design you will collect
ideas and find possibilities
Questions?
Communications and Measurement
“What the leader cares about (and
typically bases at least 80% of his or her
message to others on) does not tap into
roughly 80% of the workforce’s primary
motivators for putting extra energy into
the change programme”
Scott Keller and Carolyn Aiken (2009)
The Inconvenient Truth about Change Management
Measuring
“what matters more than raw data is our
ability to place these facts in context and
deliver them with emotional impact”
Daniel Pink –A whole new mind 2008
© NHS Institute for Innovation and Improvement 2008
Think about your messages
Strategy
Narrative
what?
why?
Shared understanding leads to
Action
SourceMarshall
Marshall
Ganze
Source:
Ganz
What measures have you identified?
You need to ……
•
•
•
•
Complete the understand phase
Organise opportunities for co-design
Start to think about what you will measure
Re visit your workbook and complete the next
stages
• Start developing your case study using the
template provided
Work book
• First stage completion:
– Section 1- Preparation
– Section 2- Capture
– Section 6- Webex session 1 and 2
• Second stage completion:
–
–
–
–
Section 3- Understand
Section 4- Improve
Section 5 Measure
Section 6- all webex sessions
• Case Study
By 5pm on
Thursday 28th May
2015
Time check
If you are working one day a week on your project
it is 9 days
before your final work book and case study needs to be
submitted
How does that make you feel?