Role Profile: APS6 Business Analyst
Role Profile: APS6 Business Analyst
CrimTrac job title:
Business Analyst
Name of Directorate:
Program Management Office
Role reports to:
Manager – Business Analysis Group
Position number:
0171, 0257
Number of direct reports:
APS job family:
Information and Communications Technology
APS job function:
Business Change
APS job role:
Business Process Analysis / Design
SFIA alignment:
Business Change / Business Change Management / Business
Analysis (BUAN5)
Degree or Post Graduate Degree Relevant industry certification
in IT or related field
such as Certification of
Competency in Business
Analysis (CCBA)
Security requirement:
Negative Vetting 1
Experience Requirements
Ideally, you will have:
 3+ years’ experience as a business analyst in an ICT environment, with a proven track record of
delivering quality outcomes with limited direction in a complex changing client-focused team
 Experience in dealing with complex business analysis activities and tasks, with the opportunity for
reasonable autonomy and accountability, preferably in a public sector and/or law enforcement
Role Purpose
 To methodically investigate, analyse, gather and review existing and new business processes and
business requirements to meet client/stakeholder objectives.
Role Overview
As a Business Analyst, you will:
 Gather, analyse, evaluate and document business requirements from a variety of sources in
accordance with CrimTrac's governance framework.
 Develop and deliver high quality documentation which may include business process models,
business cases, business requirements and process design documentation for new and
existing CrimTrac systems.
 Analyse current business systems and software products to determine approaches that will
improve performance and integrity of the interface between system users, the operating
system and applications software.
 Be able to explore all possibilities and design alternatives to address problems and identify
 Facilitate analysis and requirements workshops to enable the development of innovative
solutions to complex business issues.
 Build and maintain strong relationships with relevant stakeholders to ensure CrimTrac and
police agency project activities and milestones are achieved.
 Work collaboratively as a key partner with project delivery managers, project managers,
system developers and CrimTrac partners.
 Ensure that documentation adheres to CrimTrac's project management methodology and
quality standards.
 Contribute to the continuous improvement of CrimTrac's project governance framework,
system development lifecycle framework and Business Analysis Centre of Excellence.
 Use well-developed written and oral communication skills to develop briefings for senior
internal and external stakeholders.
 Represent your work area at all relevant meetings and forums as required.
 Have a proven ability to show initiative and deliver quality outcomes.
Core technical skills:
 Systems Development Life Cycle (SDLC)
methodologies – e.g. Waterfall / PRINCE2
 Requirements gathering
 Business Analysis tools and methodologies
Core non-technical skills:
Identified role for succession planning
Relationship management
Communication and influencing
Self-management and initiative
Innovative thinking
Strategic thinking
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Workplace Behavioural Expectations
As a Business Analyst, you will be required to:
Perform your role in accordance with the Australian Public Service (APS) Work Level
Standards at the APS6 classification and display behaviours consistent with the APS Values,
Employment Principles and the APS Code of Conduct.
 Take personal responsibility for meeting objectives and progressing work.
 Respond in a positive and flexible manner to deliver outcomes during periods of change and
 Demonstrate an awareness of the implications of issues for your own work and work area.
 Model effective leadership and professional experience in a complex and changing ICT
environment including the clear communication of goals and objectives.
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APS6 Business Analyst Role Profile