Healthwatch Devon
Tender Information Event
20 September 2012
Welcome
Graham Varley
Strategic Planning & Commissioning Team
Graham Newbery
Devon Procurement Services
Today’s Session
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Commissioning Healthwatch Devon
Timetable reminder
Walk through the Invitation to Tender
Guidance for completion & submission
Questions
Notes from today will be posted on the
procurement portal
Healthwatch Devon
• Devon County Council has to procure a
Local Healthwatch for the County, just as it
had to procure a Local Involvement
Network. The new organisation has to be
in place by 1 April 2013
• This is great opportunity to consolidate
engagement and other activities into an
effective, high profile ‘consumer voice’ for
health and social care in the County
So far…
Jan-Feb
22 March
25 April
17 May
11 June
21 June
6 July
4 Locality Public Listening events
Stakeholder Event
Stakeholder Drop-in
Stakeholder Follow-up Event
Final Reference Group
Draft spec on web for comment
Spec comment period end
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10 Sept
20 Sept
Invitation to Tender published
Today’s Information Event
Reference Group
• People with an interest in local Healthwatch
• Included County & District Councillors,
voluntary sector reps and relevant DCC and
NHS officers
• This group have helped clarify our vision and
met for the last time on 11 June
• Reference Group discussions have informed
the work of our officer-only Steering Group
which has finalised the specification
Consultation
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Surveys
Listening events
Stakeholder event in March
Drop-in for stakeholders in April
NHS and social care provider discussions
Stakeholder follow-up event
Various workshops on issues
- with findings published on our web pages
Survey
Feedback highlighted importance of:
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GP surgeries/Patient Participation Groups
Signposting
Referral routes/gateways to services
The independence of Healthwatch Devon
Lay leadership
Ability to influence
Outcomes-based specification
• We have produced an ‘outcomes-based’
specification for Healthwatch Devon
• This will enable an organisation or group
of organisations to show how they can
carry out the range of Healthwatch
functions
Healthwatch Functions B3.8
Healthwatch Functions B3.8
1. Gathering views and understanding the
experiences of people who use services, carers
and the wider community
2. Making people’s views known
3. Promoting and supporting the involvement of
people in the commissioning and provision of
local care services and how they are scrutinised
Healthwatch Functions B3.8
4. Recommending investigation or special review
of services via Healthwatch England or directly
to the Care Quality Commission
5. Providing advice and information about access
to services and support for making informed
choices
6. Making the views and experiences of people
known to Healthwatch England and providing a
steer to help it carry out its role as national
champion
Healthwatch Functions B3.8
Healthwatch Devon will have a wider role than LINks.
It will continue the current LINK functions:
• Gathering local views on health and social care issues
• Engaging with communities and individuals
• Feeding back those views to commissioners and
providers
• Getting people actively involved in decision-making
• Highlighting issues identified by communities
• Responding to local and national consultations
• Visiting services to monitor delivery
Agency Relationships
• Care Quality Commission
• Clinical Commissioning Groups
• Health & Wellbeing Board
• Healthwatch England
• GP practice Patient Participation Groups
• Other local healthwatch organisations, especiallt from
bordering local authorities
• DCC commissioners
Joined-up engagement
• The most distinctive element of
Healthwatch Devon is our decision to
merge engagement of self-defined
communities of interest, i.e. User Led
Organisations, with the geographical
community engagement carried out by
LINk
• Hence it captures the significant aspects
of the current engagement contract
Joined-up engagement
• We are also joining up engagement of
children and young people on health and
social care issues with the engagement of
adults under the Healthwatch Devon
banner
• Time and time again the public have told
us to join things up and make them more
accessible. Healthwatch Devon will be a
powerful consumer voice doing just that
Involvement in evaluation
• We have involved local stakeholders in
consultation which informed the
specification, but our open procurement
means that we cannot risk having any
conflicts of interest in our tender
evaluation
• We are therefore involving service users
from outside Devon in our evaluation
process
Remaining Timetable A4.2
19 Oct
Deadline for raising questions
30 Oct
Deadline for return of tender
21-23 Nov
Provider presentations
7 Jan 2013
Preferred provider notified
7-21 Jan
‘Standstill’ & ‘Due Diligence’ period
22 Jan
Award contract/start of mobilisation
period
1 April
Service Commencement
Implementation Phase
• Between contract award and service
commencement
• Late January to 31st March 2013
• Up to £71,000 B2.7
• Agree performance and monitoring regime
B3.12
• Agree appropriate and best use of the
funding B3.10
• ‘Hit the ground running’ in April
The Documentation
• Invitation to Tender (ITT) includes:
A Instructions & background
B Service Specification
C Devon County Council’s Standard Terms
and Conditions
D Special Terms and Conditions
E Evaluation Pro Forma
F Pricing Schedule
The Documentation
• Appendices
A
TUPE undertaking of confidentiality
B
TUPE terms and conditions
C
Procedures for security of service user
information
D
Example of price scoring
• TUPE Information to those who complete the
TUPE Confidentiality Form
Expectations of Submissions
What to Complete and Return:
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Conditions of Invitation – A1
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Certificate of Undertaking and Absence of Collusion – A3
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Commercial Information – E1
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Selection Criteria – E2
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Award Criteria – E3
• Quality Questions to demonstration of capability/expertise
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Pricing Schedule – F
• Total Price x 2 scenarios
• Cost Distribution Table
• Price Variation Formula
Evaluation Process A5.3
What is evaluated?
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Commercial Information and Selection Criteria – not scored
Written Submission
–Price 30%
–Quality 70%
Presentation – 20% of quality score (or 14% of overall) – Nov 21/22/23
Policies and Procedures of Preferred Provider – not scored
Who will evaluate?
Commissioners
Members of the public
Evaluation Process
Price
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30% of total marks
Ceiling price
DCC & NHS funds
2 scenarios to mark
See pricing example
Section F
B2.4, B2.5
Section F
Appendix D
Provider A
Provider B
Provider C
Provider D
Scenario 1
Year 1 price
Year 2 price
Year 3 price
Year 4 price
Year 5 price
Scenario 1 aggregate price:
£
£
£
£
£
£
100,000
100,000
100,000
100,000
100,000
500,000
£
£
£
£
£
£
125,000
125,000
125,000
125,000
125,000
625,000
£
£
£
£
£
£
90,000
90,000
90,000
90,000
90,000
450,000
£
£
£
£
£
£
150,000
150,000
150,000
150,000
150,000
750,000
Scenario 2
Year 1 price
Year 2 price
Year 3 price
Year 4 price
Year 5 price
Scenario 2 aggregate price:
£
£
£
£
£
£
100,000
75,000
75,000
75,000
75,000
400,000
£
£
£
£
£
£
125,000
91,250
91,250
91,250
91,250
490,000
£
£
£
£
£
£
90,000
71,250
71,250
71,250
71,250
375,000
£
£
£
£
£
£
150,000
100,000
100,000
100,000
100,000
550,000
Calculation
Total Weighted Aggregate Price
Add 70% of "Scenario 1 aggregate price" to 30% of "Scenario 2 aggregate price"
£
470,000
£
584,500
Lowest Price
Calculation
Price Score
Weighted Price Score (x 30%)
£
427,500
£
427,500
£
690,000
Lowest Price divided by Total Weighted Aggregate Price x 100
91
73
100
62
27.29
21.94
30.00
18.59
£800,000
40
£700,000
35
£600,000
30
£500,000
25
£400,000
20
£300,000
15
£200,000
10
£100,000
5
£0
0
Provider A
Provider B
Scenario 1 Aggregate Price
Total Weighted Aggregate Price
Provider C
Provider D
Scenario 2 Aggregate Price
Weighted Price Score
Weighted Price Score (Max. 30)
Healthwatch Price Scoring Example
Quality Questions: Do…
• Read all the documents, including the service
specification before starting to complete your
submission
• Follow all instructions carefully
• Although there is no set word limit keep your
answers concise and to-the-point...but...
• Provide sufficient information to answer the
question
Quality Questions: Do…
• Treat each question independently and include
all relevant information even if it has already
been used in the answer to another question
• Include evidence (such as examples) to support
your responses.
• Use the Q&A facility on the ProContract portal if
you want to ask a question – please do not email
Quality Questions: Do not…
• Submit your submission other than through the ProContract website
• Send general marketing material
• Add appendices or cross reference, keep each answer selfcontained
• Make your answer too short – give enough information to allow full
evaluation
• Forget your username and password to the ProContract website
• Make a late submission – it will be rejected. Do not leave uploading
your submission to the last moment as the process may take some
time
Questions & Answers
Questions via the portal please
LHW@devon.gov.uk