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Pasantía
School of Public Health de la
Universidad de Harvard
Te invitamos a participar de un programa del más alto nivel académico
Internacional: una Pasantía en el School of Public Health de la Universidad
de Harvard, en Boston, Massachussets.
Es una oportunidad única, en la que además de asistir a exposiciones de
profesores del más alto nivel académico, entre los que se encuentran
verdaderas eminencias en su materia.
Para interiorizarte de que comprende la Pasantía, aquí encontraras la agenda
y detalles de contenido. Incluye servicio de traducción simultanea
Esta pasantía se llevara a cabo tentativamente del:
1 al 6 de diciembre 2013
Harvard School of Public Health
International Health Systems Program
Department of Global Health and Population
Salud en el Siglo XXI: Seminario para Universidad Andrés Bello
Objetivos del curso; Los participantes podrán:
Conocer el sistema de salud de Estados Unidos;
Profundizar sus conocimientos sobre la reforma del sistema de salud y
métodos prácticos para mejorar la calidad; y
Aplicar ideas presentadas en el curso para el sistema de salud chileno.
Domingo 1
Recepción de
bienvenida en Hotel
Hector Sanchez
Paul Campbell
Lunes 2
Martes 3
Miércoles 4
Jueves 5
Viernes 6
El costo
de la Calidad
Vinod Sahney
Innovaciones en
control de costos
Richard Siegrist
Introducción
y revisión general
del curso
Paul Campbell
Hector Sanchez
Reforma de
Salud en
Massachusetts &
U.S.
Nancy Turnbull
Análisis de
Políticas de Salud
Michael Reich
Coffee break
Coffee break
Coffee break
Coffee break
Coffee break
Introduccion al
Sistema Nacional
de Salud de USA
Paul Campbell
Reforma de Salud
en Massachusetts,
U.S. II
Nancy Turnbull
Hector Sanchez
Temas de la
Política
Farmacéutica
Michael Reich
Creando cultura
de la calidad
Vinod Sahney
Reformas de
salud,
Lessons from
Mexico
Julio Frenk
Almuerzo
Almuerzo
Almuerzo
Almuerzo
Almuerzo
Introducción al
Sistema Nacional
de Salud de USA II
Paul Campbell
Hector Sanchez
Gestión
farmacéutica
Paul Jeffrey
Reformas de
Salud en
latinoamerica
Thomas Bossert
Hacer frente al
desafío de las
Enfermedades
Crónicas
Paul Campbell
Reunión Final de
Grupos de
Discusión
Hector Sanchez
Lecciones
aprendidas en
Gestión
hospitalarias
Ellen Zain
Participación
grupal en debates
Hector Sanchez
Participación
grupal en debates
Hector Sanchez
Participación
grupal en debates
Hector Sanchez
Evento Opcional
Museum of Fine Arts
TBA
Panel final
Hector Sanchez
Thomas Bossert
Cena de cierre en el club
de la Facultad
Incluye servicio de traducción simultanea. Este programa es tentativo y puede sufrir modificaciones
LUNES
9:00 am BIENVENIDA, CURSO INTRODUCCIÓN* (Paul Campbell, Harvard School of Public; Manuel Inostroza, Universidad Andrés Bello)
Objetivo: Los participantes conocerán los objetivos del programa, los contenidos que abarca y las metodologías de enseñanza que se
utilizarán. También aprenderán sobre los importantes desafíos que enfrenta el sistema de salud y la promesa de las nuevas tecnologías.
10:15 am
PAUSA
10:30 am
INTRODUCCION AL SISTEMA DE SALUD DE LOS ESTADOS UNIDOS* (Paul Campbell, Harvard School of Public Health)
Objetivo: Los participantes aprenderán sobre aspectos críticos del sistema de salud de los Estados Unidos, elementos necesarios para
comprender las sesiones siguientes del Seminario. Aprenderán sobre aspectos financieros y organizacionales del sistema, así como también
los desafíos recientes en cuestiones de acceso, costo y calidad.
12:00 pm
ALMUERZO DE TRABAJO
2:15 pm
INTRODUCCION AL SISTEMA DE SALUD DE LOS ESTADOS UNIDOS II* (Paul Campbell, Harvard School of Public Health;
Manual Inostroza, Universidad Andrés Bello)
3:30 pm
CREANDO UNA CULTURA DE CALIDAD HOSPITALARIA* (Ellen Zane, Tufts Medical Center)
Objetivo: ¿Cómo puede un líder cambiar la cultura de un hospital, de una organización que asume que está brindando una alta calidad de
cuidado a una organización capaz de examinar e incrementar la calidad cada día? Ellen Zane, CEO emérita y Vice Chairman del Tufts Medical
Center brindará una visión excitante y motivadora sobre lo que es necesario hacer para enfocar la atención de los líderes clínicos y
administrativos sobre los temas de calidad, en un gran centro académico
5:00 pm
Fin de las sesiones
MARTES
9:00 am
ANALISIS POLITICO Y EL SECTOR SALUD (Michael Reich)
Objetivo: El participante será capaz de:Entender el concepto de análisis político y la posibilidad de aplicarlo al sector salud.
Usar el software PolicyMaker 4.0 para hacer un análisis básico de un problema político del sector salud.
10:30 am
MEJORANDO LA SEGURIDAD DEL PACIENTE* (Lucian Leape, Harvard School of Public Health)
Objetivo:
Los participantes aprenderán sobre las serias amenazas a la seguridad de los pacientes en las instituciones de salud de los
Estados Unidos, y también las estrategias y métodos que se han desarrollado para reducir la incidencia y el impacto del error médico.
12:00 pm
ALMUERZO (Los participantes serán bienvenidos en la Cafetería del Edificio Kresge en
la Escuela de Salud Pública o podrán elegir otras opciones.)
1:00 pm
INCREMENTANDO LA EFICIENCIA Y LA EFECTIVIDAD FARMACEÚTICA (Paul Jeffrey, MassHealth)
Objetivo: Los participantes aprenderán sobre la definición funcional de calidad farmaceútica en un amplio plan gubernativo de salud
implementado en Massachusetts y, también, sobre las mediciones de calidad que se aplican actualmente a través del monitoreo electrónico de
los pedidos de farmacia en el punto de servicio.
2:30 pm
MEJORAR LA CALIDAD DE LA ATENCIÓN PRIMARIA (Robert Hoch, Harbor Health Services, Inc)
Objetivo:
Los participantes aprenderán acerca de los centros comunitarios de salud, el modelo de atención primaria adaptado de las
organizaciones en Sud Africa e introducido a los Estados Unidos en la década de 1960. En la actualidad existen aproximadamente 7.000 sitios
de atención en el país. También aprenderán sobre los programas de mejoramiento de la calidad que son utilizados en muchos sitios cuya
propiedad y operación lo realiza Harbor Health Services, una organización no gubernamental en Massachusetts.
4:00 pm
FIN de la SESIONES
MIERCOLES
9:00 am INFORMACIÓN DE SALUD TECNOLOGÍA Y SEGURIDAD DEL PACIENTE (Tejal K. Gandhi)
Objetivo:Los participantes aprenderán respecto de aplicaciones innovadoras de información tecnológica para mejorar la seguridad del paciente.
10:30 am REFORMA SANITARIA EN LATINOAMÉRICA (Thomas Bossert, Harvard School of Public Health)
Objetivo:Los participantes aprenderán sobre las iniciativas de reforma de salud en América Latina para hacer frente a graves problemas como
el acceso, calidad y costo.
12:00 pm
ALMUERZO (Los Participantes cenarán en Longwood Hall)
1:00 pmINNOVACIONES DE CALIDAD Y CONTROL DE COSTOS EN SALUD (Richard Siegrist, Harvard School of Public Health)
Objetivo: Los participantes aprenderán sobre las actuales iniciativas para aplicar tecnologías de avanzada, como también conceptos
importantes de control de costos, para mejorar la eficiencia y la efectividad de los hospitales en los EEUU.
2:30 pmPAGO POR RESULTADOS Y EL IMPACTO EN LA CALIDAD DE ATENCIÓN (Arnold Epstein, Harvard School of Public Health)
Objetivos: Los participantes aprenderán sobre los desafíos que plantea le pago por desempeño. El tema será desarrollado por un experto en
este tema reconocido por toda la nación, quien analizará el impacto de esta herramienta sobre la calidad de la atención médica.
4:00 pm
FIN de la SESIONES
6:00pm
ACTIVIDAD OPCIONAL: Visita al Museum of Fine Arts
JUEVES
9:00 am
INTRODUCCIÓN AL MEJORAMIENTO DE LA SEGURIDAD Y CALIDAD DE SERVICIOS PARA EL PACIENTE ( Vinod
Sahney, Harvard School of Public Health)
Objetivo:
1. Discutir cómo las organizaciones que brinden salud pueden mejorar la calidad de atención y seguridad de sus pacientes.
2. Presentar los conceptos clave que pueden mejorar la calidad de atención y seguridad de sus pacientes dentro de estas organizaciones.
11:00 am
LA EJECUCIÓN EXITOSA DE UN PROGRAMA DE CALIDAD DE SERVICIOS Y
SEGURIDAD DEL PACIENTE (Vinod Sahney, Harvard School of Public Health)
Objetivo:
1. Presentar por qué los programas de calidad y seguridad de pacientes fallan.
2. Discutir cómo y que se puede hacer para conducir un programa exitoso sobre la calidad y seguridad del paciente.
12:00 pm
ALMUERZO (Los participantes serán bienvenidos en la Cafetería del Edificio Kresge en
la Escuela de Salud Pública o podrán elegir otras opciones.)
1:00 pm
ENFRENTANDO EL DESAFÍO: ENFERMEDADES CRÓNICAS (Paul Campbell, Harvard School of Public Health)
Objetivo: Los participantes aprenderán sobre aspectos y métodos relacionados con la mejora de la calidad, desafíos y estrategias para
enfrentar las enfermedades crónicas y la importancia de la compensación por desempeño.
2:30 pm
DISCUSIÓN EN GRUPOS DE PARTICIPANTES
4:00 pm
FIN de la SESIONES
VIERNES
9:00 pm
REFORMA DE SALUD EN MASSACHUSETTS Y EN ESTADOS UNIDOS (Nancy Turnbull, Harvard School of Public Health )
Objetivo: Los participantes aprenderán sobre el Nuevo Plan de Reforma implementado en Massachussets que se aplicó a partir del 1 de Julio
de 2007, una iniciativa política diseñada para activar una cobertura universal de seguros, en este estado que tiene aproximadamente seis
millones de residentes, y cómo las lecciones de Massachusetts son pertinentes a la ley de reforma de salud en los Estados Unidos.
SALUD: LECCIONES DE MÉXICO (Julio Frenk, Harvard School of Public Health)
Objetivo: Brindar a los participantes ideas sobre el rol de la calidad en las iniciativas de reforma sanitaria utilizando como caso de estudio la
reciente reforma de salud Mexicana.
1:00 pm
2:00 pm
ALMUERZO
PANEL FINAL SOBRE LECCIONES PARA CHILE
Profesores: Moderador: Manuel Inostroza Y Panelistas: Tomas Bossert
Objetivo: Los panelistas analizarán de que manera los contenidos desarrollados en el Seminario pueden ser adaptados y utilizados en Chile.
Todos los participantes tendrán oportunidad de participar en la discusión.
3:30 pm
FIN de la SESIONES
6:00 pm
PARTIDA DE LOS AUTOBUSES HACIA LA CENA EN EL HARVARD FACULTY CLUB, CAMBRIDGE
7:00 pm
CENA EN EL HARVARD FACULTY CLUB
VIAJE A BOSTON: Para ingresar a E.E.U.U. se requiere Visa, asegúrese de tener su Visa
vigente.
Traslado Aeropuerto-Hotel : No está dispuesto el traslado de los alumnos al hotel. Este
debe ser de costo de cada participante.
2.- HOTEL Best Western – The Inn at Longwood Medical
Para la mayoría de los alumnos que se alojarán en este hotel, a continuación información
relevante:
•Ubicación: Este hotel se encuentra en 342 Longwood avenue. Boston MA 02115 a pasos
del lugar donde se realizarán las conferencias y se dictarán las clases del programa de
pasantía.
•Servicios Incluidos: WIFI, llamadas locales gratuitas de hasta 30 minutos de duración. The
Inn at Longwood Medical es 100% para no fumadores.
3.- COMIDAS
•Desayuno: La Universidad de Harvard ofrecerá un desayuno continental todas las
mañanas en la sala de clases.
•Almuerzo y Cena : El almuerzo lo debe financiar cada participante,.
3.- UBICACIÓN DE LAS ACTIVIDADES: Ver Mapa en siguiente link:
http://www.hsph.harvard.edu/about/files/Longwood_Campus.pdf
DOCENTES
Paul Campbell, Sc. D.serves as course director and
instructor. He is the deputy director for training in the HSPH
International Health Systems Program and has been working
in many countries and regions, including Poland, India, China,
Zimbabwe, Morocco and the Eastern Caribbean. For the past
three years he has been working on health system reform in
the northern Indian state of Uttar Pradesh and has recently
begun a new project in Andhra Pradesh. The Ford
Foundation, the Hinduja Foundation, the World Bank, the U.S.
Department of Health and Human Services, the California
Endowment and the U.S. Agency for International
Development, as well as other sponsors have supported his
work in the United States and abroad.
Campbell earned his doctorate in Health Policy and
Management at the Harvard School of Public Health.
Following his doctoral studies he served as Director of
Management Services at John Snow, Inc. (JSI), a
management-consulting firm with an international portfolio of
projects. At JSI he also began a long-standing consultation
and training connection with community health centers across
the U.S., “safety net” facilities that provide primary care for
low-income urban and rural residents. In 1989 he joined the
faculty at the Boston University School of Public Health where
he taught in the Department of Health Services. Sixteen
years ago he returned to the Harvard School of Public Health,
where he currently has faculty appointments in two
departments, Health Policy and Management and Global
Health and Population.
Thomas Bossert, Ph.D. is director of the International Health Systems
Program (IHSP) in the Department of Population and International Health at
the Harvard School of Public Health, as well as a lecturer on International
Health Policy. He is an expert in policy analysis, institutional analysis,
project design and evaluation in health. For more than twenty years, he
has researched and consulted on sustainability, decentralization, and
organizational and institutional issues, management and financing of health
care systems in Latin America, Africa and Asia. He has worked on projects
for the World Bank, Interamerican Development Bank, and U.S. Agency for
International Development. He was the director of a project to support the
innovative health reform of Colombia, which uses managed competition as
a core policy framework. He also directed a USAID project, LAC Health &
Nutrition Sustainability which provided technical assistance on finance,
management and nutrition programs in over 16 Latin American countries.
His publications include: “Analyzing the Decentralization of Health Systems
in Developing Countries: Decision Space, Innovation and Performance,”
"Can They Get Along Without Us? Sustainability of Doner-Supported
Health Projects in Central America and Africa," “Transformations of
Ministries of Health in the Era of Health Reform: The Case of Columbia”
and "The Political and Administrative Context of Primary Health Care
Programs" in Social Science and Medicine, and "Bottom Up Planning in
Indonesia: Decentralization in the Ministry of Health" in Health Policy and
Planning. He contributed "Health Sector Reform in Chile: Lessons from
Four Reform Periods" to Peter Berman, ed. Health Sector Reform in
Developing Countries. He is also editor of Promise of Development: A
Reader in Theories of Change in Latin America. Bossert received his Ph.D.
in political science from University of Wisconsin-Madison and has taught at
Dartmouth, Swarthmore and Sara Lawrence Colleges, McGill University,
and the Harvard School of Public Health.
DOCENTES
Julio Frenk, M.D., Ph.D., M.P.H., M.A. is Dean of the Faculty
at the Harvard School of Public Health and T & G
Angelopoulos Professor of Public Health and International
Development, a joint appointment between the Harvard
Kennedy School of Government and HSPH.
Frenk served as the Minister of Health of Mexico from 2000 to
2006, where he introduced universal health insurance. He has
also held leadership positions at the National Institute of
Public Health of Mexico, the Mexican Health Foundation, the
World Health Organization, the Bill and Melinda Gates
Foundation, and the Carso Health Institute.
He is a member of the Institute of Medicine, the American
Academy of Arts and Sciences, and the National Academy of
Medicine of Mexico.
In September of 2008, Frenk received the Clinton Global
Citizen Award for changing “the way practitioners and policy
makers across the world think about health.”
Arnold Epstein,M.D., M.A., is chairman of the Department of Health Policy
and Management at the Harvard University School of Public Health where
he is the John H. Foster Professor, and chief of the section on Health
Services and Policy Research in the Department of Medicine at the Brigham
and Women’s Hospital. Epstein’s research interests focus on quality of care
and access to care for disadvantaged populations. Recently his efforts have
focused on racial and ethnic disparities in care, public reporting of quality
performance data and incentives for quality improvement, and Medicaid
policies. He has published more than 150 articles on these and other topics.
His book, Falling Through the Safety Net: Insurance Status and Access to
Health Care, won the Kulp Wright Award by the American Risk and
Insurance Association in 1994 for the best new book on life and health
insurance.
During 1993-1994, Epstein worked in the White House where he had staff
responsibility for policy issues related to the health care delivery system,
especially quality management. He was vice chair of the Institute of Medicine
Committee on Developing a National Report on Health Care Quality, and cochair of the Performance Measurement Coordinating Committee of the Joint
Commission on the Accreditation of Health Care Organizations (JCAHO),
the National Committee on Quality Assurance and the American Medical
Association. He has served as Chairman of the Board of AcademyHealth
and remains on its Board now. He serves on the JCAHO’s Advisory Council
on Performance Measurement. He has served on several editorial boards
including Health Services Research and the Annals of Internal Medicine. He
has been elected to the American Society for Clinical Investigation and the
American Association of Professors. He is currently Associate Editor for
Health Policy at the New England Journal of Medicine and a member of the
Institute of Medicine.
DOCENTES
Tejal K. Gandhi, M.D., M.P.H. is director of patient safety at Partners
HealthCare. In this role, she is helping to lead the efforts to standardize
and implement patient safety best practices across the system. She is a
board certified internist and associate professor of medicine at Harvard
Medical School. Gandhi’s research interests focus on patient safety and
reducing error using information systems. She won the 2009 John
Eisenberg award for her contributions to understanding the
epidemiology and possible prevention strategies for medical errors in
the outpatient setting. Gandhi was the executive director of quality and
safety at Brigham and Women’s Hospital for 10 years, and in that role,
she worked to redesign systems to reduce medical errors and improve
quality.
Gandhi received her M.D. and M.P.H. from Harvard Medical School and
the Harvard School of Public Health, and trained at Duke University
Medical Center. Her undergraduate training at Cornell University was in
biochemistry.
Robert A. Hoch, M.D., M.P.H. is the Chief Medical Officer at
Harbor Health Services, Inc., Boston, MA. This includes duties as a
pediatrician for the Neponset Health Center and is in addition to his
faculty responsibilities at Harvard School of Public Health. He also
served as the director of Pediatrics at Caritas Carney Hospital in
Dorchester, MA. Hoch has been active in community health center
issues at local, state and national levels. He has advised with and
written for the Department of Health and Human Services, served
as a speaker and participated on national committees for the
National Association of Community Health Centers, and initiated the
New England regional forum for community health center medical
directors through the New England Association of Community
Health Centers. He has served on the Board of Directors of the
National Association of Community Health Centers, and is currently
a consultant to Partners Community Healthcare Inc. Hoch received
his Medical Degree from SUNY Upstate Medical Center, his
Masters in Public Health from Harvard School of Public Health, and
his Bachelor of Arts from the University of Rochester.
DOCENTES
Paul L. Jeffrey, Pharm. D. is the deputy director of the
Office of Clinical Affairs at the University of Massachusetts
Medical School Commonwealth Medicine Division and the
director of Pharmacy for MassHealth, the Massachusetts
Medicaid program, administered by the Office of Medicaid in
the Executive Office of Health and Human Services. He is
responsible for the clinical, operational, and financial
components of the state’s pharmacy benefit for
approximately 600,000 MassHealth members. He previously
served as director of Pharmacy at BostonMedicalCenter, an
urban public/private academic medical center affiliated with
BostonUniversity.
Jeffrey is also adjunct associate professor of Clinical
Pharmacy at the Massachusetts College of Pharmacy and
Allied Health Sciences and Lecturer at Boston University
Schools of Medicine and Public Health, Harvard University
School of Public Health, and University of Massachusetts
Medical School.
Jeffrey has previously worked in community pharmacy, and
in hospital pharmacy as a staff pharmacist and drug
information specialist. He has numerous publications and
presentations to his credit. His practice interests are; the
integration of pharmacoeconomic principles into healthcare
management; the impact of the misuse of medications on
the healthcare system; and the effect of public policy on
drug utilization. Jeffrey received his undergraduate degree
from Massachusetts College of Pharmacy and his Doctor of
Pharmacy degree from DuquesneUniversity. He completed
a residency in Clinical Pharmacy at Mercy Hospital of
Pittsburgh
Lucian Leape, M.D., is an adjunct professor of Health Policy in the
Department of Health Policy and Management at the Harvard School of Public
Health. Prior to joining the faculty at Harvard in 1988, he was Professor of
Surgery and Chief of Pediatric Surgery at Tufts University School of Medicine
and the New England Medical Center. Leape is internationally recognized as a
leader of the patient safety movement, starting with the publication in JAMA of
his seminal article, Error in Medicine, in 1994. His subsequent research
demonstrated the success of the application of systems theory to the
prevention of adverse drug events, and recently has focused on changing
systems, assessing physician performance, and communicating with patients
after adverse events. He has published 125 papers on quality of care and
patient safety.
He has been an outspoken advocate of the nonpunitive systems approach to
the prevention of medical errors and he has talked and written widely about the
need to make patient safety a national priority. He has testified many times
before Congress and served on various public and private organizational
boards and committees. Leape was one of the founders of the National Patient
Safety Foundation, the Massachusetts Coalition for the Prevention of Medical
Error, and the Harvard Kennedy School Executive Session on Medical Error.
He was a member of the Institute of Medicine’s Quality of Care in America
Committee, which published “To Err is Human” in 1999 and “Crossing the
Quality Chasm” in 2001.
Recent honors include the Distinguished Service Award of the American
Pediatric Surgical Association, the Donabedian Award from the American
Public Health Association, a Robert Wood Johnson Foundation Investigator’s
Award in Health Policy Research, and honorary fellowship in the Royal College
of Physicians and Surgeons of Canada. In 2003 he received the duPont
Award for Excellence in Children’s Health Care, and in 2004, the John
Eisenberg Patient Safety Award from the JCAHO and National Quality Forum.
In 2006, Modern Healthcare named him as one of the 30 people who have had
the most impact on healthcare in the past 30 years. In 2007, the National
Patient Safety Foundation established the Lucian Leape Institute to further
strategic thinking in patient safety.
Leape is a graduate of Cornell University and Harvard Medical School. He
trained in surgery at the Massachusetts General Hospital and in pediatric
surgery at Boston Children’s Hospital.
DOCENTES
Michael Reich, Ph.D., isTaro Takemi Professor of
International Health Policy in the Department of Global
Health and Population, Harvard School of Public Health,
where he also serves as director of the Takemi Program
in International Health. Reich’s research program
addresses the political dimensions of public health policy.
He has been a member of the Harvard University faculty
since 1983. His current interests include access to
medicines and pharmaceutical policy, health system
strengthening, and the political economy of policy-making
processes. Reich has worked on health systems issues
with colleagues at Harvard for two decades, and serves
as a core faculty member for the World Bank Flagship
Course on Health Sector Reform and Sustainable
Financing. Based on these activities, he coauthored a
book on health systems, entitled Getting Health Reform
Right: A Guide to Improving Performance and Equity (by
M.J. Roberts, W. Hsiao, P. Berman, and M.R. Reich,
Oxford, 2004). Reich has also developed an applied
research tool (a Windows-based software program) for
analyzing the political dimensions of public policy (with
David Cooper). This tool, called PolicyMaker, provides a
computer-assisted guide for strategic thinking about policy
reform. The software is available for free on the internet.
In 2008, he published a book (coauthored with Laura
Frost) entitled Access: How Do Good Health
Technologies Get to Poor People in Poor Countries?
Reich received hisPh.D. in Political Science, his M.A. in
East Asian Studies (Japan), and his B.A. in Molecular
Biophysics & Biochemistry from Yale University.
Richard Siegrist, MS, MBA, CPA,is associate academic director of the masters in
health care management program and adjunct lecturer on management at the
Harvard School of Public Health. He teaches physician, graduate and executive
education courses on financial management, cost accounting and management
control. He received the Roger L. Nichols Excellence in Teaching Award for 2008.
Siegrist was previously CEO and chief innovation officer of Press Ganey
Associates, the leading provider of patient satisfaction services to hospitals,
medical practices and home health agencies in the United States. Press Ganey
acquired his prior company, PatientFlow Technology, in January 2009. He was
the founder, president and CEO of that company that provided patient flow
consulting and software solutions to hospitals . He was previously senior vice
president of WebMD Health Services and senior vice president and general
manager of WebMD Quality Services. WebMD acquired the company he cofounded, HealthShare Technology, in March 2005. He was president and CEO of
HealthShare Technology, Inc., a healthcare information company that provided
decision support software and tools to hospitals, health plans, employers and
consultants. Richard also co-founded Transition Systems, Inc. (TSI), a for-profit
subsidiary of Tufts New England Medical Center in Boston that later became part
of Eclipsys. TSI was a leading provider of hospital cost accounting and decision
support software.
Siegrist has over 25 years experience in working with or analyzing international
hospitals and health systems. This experience includes work 1) with hospitals in
Sweden, the Netherlands, Canada, New Zealand, and Kenya, 2) providing
technical assistance in the areas of budgeting and cost accounting to Polish
national and local health leaders, 3) educating senior hospital leaders from China,
Latin America and the Dubai Department of Health and Medical Services, and 4)
sponsoring practicum projects for Harvard School of Public Health students
involving operational analysis of hospitals in Korea, China, Germany, the UK and
South America.
Siegrist began his career in healthcare at New England Medical Center (now Tufts
Medical Center) in Boston. He holds an MBA from the Harvard Business School,
an MS in Accounting from the New York University Graduate School of Business
and a BA in Political Economy from Williams College. He is also a CPA
DOCENTES
Nancy Turnbull, MBA, is associate dean for
Educational Programs and a senior lecturer in
health policy at the Harvard School of Public
Health. Her research interests include health
insurance, insurance regulation and health access.
Nancy has been an active participant in the
passage and implementation of the health reform
law in Massachusetts, including currently serving
as the consumer representative on the board of the
Commonwealth Health Insurance Connector
Authority, the state agency that has implemented
many parts of the law.
Earlier in her career, Nancy was the First Deputy
Commissioner and Deputy Commissioner of
Health Policy at the Massachusetts Division of
Insurance. Nancy is on the board of a number of
health care organizations, including
Commonwealth Care Alliance, a consumergoverned organization that provides integrated
medical care and social support to low-income frail
elders and other individuals with complex special
needs. Nancy had an MBA in health policy and
management from the Wharton School of the
University of Pennsylvania.
Ellen M. Zane,M.A., B.A.is a nationally renowned health care leader who recently
retired as president &chief executive officer of Tufts Medical Center and the Floating
Hospital for Children. She was the first woman to run the hospital in its 215-year history.
The hospital employs more 5,000 doctors, nurses, researchers, and other healthcare
workers, includes Floating Hospital for Children, and has 450 beds. Zane remains highly
involved at Tufts Medical Center as a vice chair of the Board of Trustees, strategic
advisor and fund-raising advocate. Zane is also an assistant professor in the
Department of Medicine, Division of Clinical Care Research at Tufts University School of
Medicine. She also is an adjunct assistant professor in Health Policy and Management
at the Harvard School of Public Health.
For the period of 2011 to 2013, Zane is a Distinguished Guest Lecturer in Healthcare
Administration at the Sawyer Business School at Suffolk University.
Zane is currently a director of Parexel International (NASDAQ-PRXL), a director of
Lincare Holdings, Inc. (NASDAQ-LNCR), a director of Century Capital Management, a
director of Fiduciary Trust Company, an advisory board member of Vetera Healthcare
Partners, LLC and a Healthcare Advisory Board Member of Pinstripe, Inc. She is a
trustee of George Washington University, is a member of the Health Policy and
Management Executive Council at the Harvard School of Public Health.
From 1994 to 2004, Zane held the position of Network President for Partners
HealthCare System, Inc. In this capacity, she was responsible for the development of a
provider network featuring the Massachusetts General Hospital and Brigham &
Women's Hospital. The network encompassed 5,600 physicians and represented $800+
million of managed care revenue. Today, this entity represents one of the largest
physician networks in America.
Prior to that, Zane was the chief executive officer at Quincy Hospital in Quincy,
Massachusetts. She was an employee of HCA and then Quorum Health Resources in
this capacity.
Zane received her Bachelor of Arts degree from the George Washington University in
Washington, D.C. in 1973 and her Master of Arts degree in 1975 from the Catholic
University of America in Washington. She holds the following honorary
degrees: Doctorate of Commercial Science from Bentley University, Doctorate of
Business Administration from Stonehill College, and Doctorate of Humane Letters from
Curry College.
DOCENTES
Vinod K. Sahney, Ph.D., is senior fellow at The Institute for HealthCare Improvement (IHI) and adjunct professor of Health Policy and
Management at Harvard University School of Public Health. Prior positions include Blue Cross Blue Shield of Massachusetts as senior vice
president and chief strategy officer from 2006 - 2010. Prior to joining Blue Cross and Blue Shield, he served as senior vice president at Henry
Ford Health System for 25 years, including responsibilities for Strategic Planning, Marketing, Government Relations, Public Relations,
Community Affairs, Quality Resource Group, Special Events, Management Services, Information Services, New Enterprise Development
Corporation, the Center for Health Services Research, the Center for Health Promotion and Disease Prevention and as project manager for
building a new 300 bed , $400M hospital for Henry Ford Health System in 2003..
Sahney has been elected to both the Institute of Medicine and the National Academy of Engineering. He has served on the faculty of Harvard
University for the past 33 years and has been a faculty member for Harvard’s Executive Program in Health Policy and Management. He also
served for 3 years as one of nine judges for the Malcolm Baldrige National Quality Award and The Military Health Care Advisory Board.
Sahney is a co-author of a book titled “Reengineering Health Care: Building on CQI”. He has authored over 50 publications, including: books,
chapters in books, publications in journals and conference proceedings. He has made over 200 presentations at national and international
meetings. He has taught in executive programs at Harvard University, Case Western Reserve University, University of Michigan, Oakland
University, Stockholm School of Economics, Sweden; Indian institute of Management, Bangalore, India and University of Sydney, Australia.
His board service includes the Institute for Healthcare Improvement as a founding member, director and Board chair; St. Joseph Mercy –
Macomb Hospital; St. Joseph Mercy – Oakland Hospital; Enterprise Development Venture Fund; Michigan’s Children; Group Practice
Improvement Network as a founding member and director; Society for Healthcare Strategy and Market Development; founding member and
president of the Society for Health Systems; Faculty Practice Plan at Washington University School of Medicine; Henry Ford OptimEyes;
Fairlane Health Services Corporation; Regenstrief Health Care Engineering Research Center-Purdue University; Center for Patient Safety and
Research at Brigham and Women’s Hospital-Boston; Healthsense and Dynamic Computer Corporation . He currently serves on the Health Care
Advisory Board of Radius Ventures. He has been a management consultant to over 30 health care organizations in the area of strategy,
productivity and quality improvement.
Sahney has also served on a number of national research advisory panels for the National Science Foundation (NSF), the Agency for
Healthcare Research in Quality (AHRQ), the Institute of Medicine (IOM), and the National Academy of Engineering (NAE).
He has received a number of awards including the Dean Conley Award from the American College of Health Care Executives for the best paper
published in health care management; the Best Paper Award and Quality Award from Health Care Information and Management Systems
Society of the American Hospital Association; a Distinguished Service Award from the Institute of Industrial Engineers; the Founders Award from
the Society of Health Systems; the Fellow Award from both IIE and HIMSS/AHA; the Distinguished Service Award from the University of
Wisconsin, Madison; the Gold Award from the Engineering Society of Detroit and Gilbreath award for life time contributions to the field of
Industrial and Systems Engineering from The Institute For Industrial Engineers in 2010.
VARIOS
La temperatura promedio en Boston se mantiene en 18 grados promedio, por lo que se sugiere usar una
chaqueta y algo liviano debajo de manera que si les da calor, puedan desabrigarse.
Vestimenta informal para las clases, se sugiere sin embargo, que para la cena del día viernes vaya vestido
formal, acorde a la ocasión.
Se sugiere llevar el transformador de potencia desde Chile ya que es muy costoso adquirirlo allá.
Las salas de clases no tiene suficientes enchufes para soportar a todos los alumnos con sus notebook en
clases, por lo que se sugieres llevarlos con la batería cargada y cargarlos en las cafeterías a la hora de
almuerzo. Al finalizar las clases, se le entregará a cada participante un pendrive con toda la información en
digital.
REQUISITOS DE APROBACION
ASISTENCIA: La asistencia mínima para aprobar la pasantía es de un 100%, esto incluye asistencia en
visitas a centros de salud y conferencias.
INFORME PASANTIA: Para los alumnos cuya Pasantía es requisito de finalización del Magíster.
Este programa termina con la entrega de un Informe de Pasantía que reemplaza a la tesina.
El objetivo del Informe es desarrollar un tema que, respecto de la experiencia y los principales aprendizajes
obtenidos en la Pasantía, sea aplicable a su realidad laboral Chilena.
El informe no debe contener menos de 10 páginas y debe ser entregado a más tardar el día 31 de
Diciembre de 2013
Arancel: $2.483.250 (Valor No incluye pasajes aéreos ni estadía. Incluye servicio de traducción simultanea)
Financiamiento: hasta en 12 cuotas documentadas con cheques o pagaré, con una tasa de interés de 0,99
o 3 cuotas sin interés con tarjeta
CONTACTO:
Carlos Fuenzalida
Carlos.fuenzalida@unab.cl
(02) 768 08 00
www.ispandresbello.cl
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